USAJOBS 3.0 Update Presented to Department of Defense October 2012.
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USAJOBS 3.0 Update Presented to Department of Defense October 2012
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3 10/2012 Realigned USAJOBS program under OPM Office of the CIO New Program Manager, Michelle Gilder Established the USAJOBS Executive Steering Committee (ESC) as a decision-making body that provides strategic direction, oversight, and issue resolution. – DoD contact Donna Seymour Program Update
Transcript of USAJOBS 3.0 Update Presented to Department of Defense October 2012.
USAJOBS 3.0 UpdatePresented to
Department of Defense
October 2012
210/2012
• Program Office Update• Usage Stats• Help Desk Support• Enhancements to Date• Future Plans
USAJOBS Update
310/2012
• Realigned USAJOBS program under OPM Office of the CIO• New Program Manager, Michelle Gilder
• Established the USAJOBS Executive Steering Committee (ESC) as a decision-making body that provides strategic direction, oversight, and issue resolution.– DoD contact Donna Seymour
Program Update
410/2012
• Enhanced Disaster Recovery Plan – Added additional bandwidth capacity for disaster
recovery• Independent security review by OIG– Program found to be in good security standing– No significant risk to OPM or its constituents– No critical vulnerabilities discovered during the multi-
discipline assessment
Program Update
510/2012
Usage
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
6.93% 6.34% 7.26% 6.55% 7.13% 4.49% 5.28% 5.05% 5.7% 5.07% 4.78%
% of Total
DoD JOAs Posted
610/2012
Usage
0
20000
40000
60000
80000
100000
120000
140000
160000
8.81% 7.67% 8.56% 8.02% 7.41% 6.86% 7.02% 9.05% 9.15% 8.96% 8.17%
% of Total
1.35 Million Applications Submitted Through August
DoD Applications Submitted
710/2012
OCT
NOV
DEC
JAN
FEB
MAR
APR
MAY
JUN JU
LAUG
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000 1,832
857699
809716 667 612 641 656 622 644
Top 5 Issues on Average1. Issues with Password 33%2. Apply/Update Application 17%3. Application Status 16%4. Uploading Documents 5%
5. Edit/Save/View Resume 5%
Help Desk Average Tickets per Day
810/2012
• Search Improvements– Made it easier to refine search results around salary or
pay grades– Search results page redesign– Significant search refinements helping pinpoint job
locations• Overall Enhancements– Increased network capacity– Expired jobs now clearly marked when vacancy is closed– Enhanced error messages throughout the site– Added many new text and video tutorials
USAJOBS Enhancements to Date
910/2012
August Enhancements
Foresee Recommendations
User Suggestions (Help Desk, Social Media)
1010/2012
August Enhancements
Spotlight removed
Additional JOA Fields added to
results
Additional JOA Fields added to
results
User Suggestion (Help Desk, Social Media)
1110/2012
August Enhancements
Foresee RecommendationsUser Suggestions (Help Desk, Social
Media)
Page Controls updated for usability
1210/2012
• November 11, 2012• Homepage and Search Results Reconfiguration
• Autocomplete in the Where field (see below)• Saved and Applied indicators in Search Results• Default of eligibility (U.S. Citizen vs Federal Employee) based upon
My Profile selection• USAJOBS Program Office ability to utilize the Spotlight space to
communicate system issues and updates• Rename “Agency Information” field on JOA to “HR Servicing office”
for clarification in instances of Shared Services Centers posting the position
Next Release
1310/2012
• Agency Partnership Update Meeting– November 5 – OPM 1900 E St NW
• Establishment of quarterly Agency Call Meeting• Integrated Project Teams (to be announced)
USAJOBS Questions: [email protected]
Upcoming Communications
