UPGRADING FIRMWAREusing HP Web Jetadmin

CONTENTS

Overview..............................................................................................................................2Firmware repository................................................................................................................2Downloading firmware from the web........................................................................................2Importing firmware into HP Web Jetadmin.................................................................................3Upgrading devices.................................................................................................................4Defining firmware properties ...................................................................................................5Automatic upgrades using policies ...........................................................................................6Firmware upgrade options.......................................................................................................6Downgrading firmware...........................................................................................................7Supported devices..................................................................................................................7Summary ............................................................................................................................12Appendix A—Released firmware............................................................................................13

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OVERVIEWHP Web Jetadmin has the ability to upgrade the firmware of both HP Jetdirect devices and printers over the network for multiple devices simultaneously. Upgrades to firmware can correct problems with devices and/or add new features to devices without replacing hardware. The ability to upgrade HP Jetdirect firmware over the network has always been available through a separate utility called the HP Download Manager. However, this requires a separate utility to be loaded for each operating system. The integrated firmware downloader in HP Web Jetadmin can upgrade firmware on any platform, without the aid of a separate download utility, and can automatically locate the latest firmware revision on the web.

FIRMWARE REPOSITORYThe firmware repository is the storage area in HP Web Jetadmin for both printer and HP Jetdirect firmware. Firmware images must reside in the firmware repository before HP Web Jetadmin can attempt to upgrade firmware on devices. The repository can be accessed several ways, most commonly by selecting Firmware > Repositoryin the navigation tree (Figure 1).

Actions that can be performed directly from the repository include:

• Downloading firmware images from the Web

• Importing firmware images from a file folder into the repository• Deleting images from the repository• Editing the properties (Description, Qualified status) of images• Upgrading firmware on devices

DOWNLOADING FIRMWARE FROM THE WEBHP Web Jetadmin allows for downloading firmware images directly from the web rather than forcing users to search on their own. When Get Images is selected from the repository, a list of firmware images is made available to select which should be downloaded to the client (Figure 2 on page 3). HP Web Jetadmin downloads an index file of images from the following locations to determine what images are available:

• www.hp.com/go/wja_firmware—HP Jetdirect firmware (firmware.glf index file)• ftp://ftp.hp.com/pub/networking/software/pfirmware—Printer firmware (pfirmware.glf index

file)

When new firmware is introduced for a printer, the image is first placed on the printer’s web page for driver downloads. The image is also placed in the FTP location mentioned above so that HP Web Jetadmin can download it from one central location. The pfirmware.glf file is modified to include any new version information. It is not uncommon for the firmware to appear on the printer web page several days before it appears in the HP Web Jetadmin location.

Figure 1—Firmware repository

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Once the firmware index file is obtained, HP Web Jetadmin uses it to display a list of available images to be downloaded to the client. HP Web Jetadmin knows exactly which images apply to which printers as defined in the .glf file. Images can be selected from the list of available images and downloaded to the client. Once they are downloaded to the client, HP Web Jetadmin offers a box labeled Import firmware images to import the images to the HP Web Jetadmin server (Figure 3). The repository is designed to eliminate issues with web access on servers. The server does not need proxy or web access, only the client machine needs web access through a browser. The images are simply downloaded to a user-defined folder on the client machine and imported to the HP Web Jetadmin server as needed. If a secure proxy is in place, HP Web Jetadmin displays a popup screen asking for credentials to traverse the proxy.

IMPORTING FIRMWARE INTO HP WEB JETADMINThe firmware repository has a button labeled Import that provides an opportunity to browse to any folder and select images to add to the repository (Figure 4). These may be images that HP Web Jetadmin previously downloaded from the web and stored on a client machine, or they may be images that were manually downloaded from printer driver web pages.

HP Jetdirect firmware images have the extension .dld, while the printer firmware images have either an .rfu or .bdl extension. Once imported into the repository, the files physically exist under the following location on the HP Web Jetadmin server:

C:\Documents and Settings\NetworkService\Local Settings\ApplicationData\Hewlett-Packard\HP Web Jetadmin

Figure 2—Select images to download from Web

Figure 3—Downloading and importing

Figure 4—Import Firmware Images

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\WjaService\config\FirmwareUpgrade

UPGRADING DEVICESHP Web Jetadmin can use the images in the repository to upgrade devices that have older firmware. Columns can be added to a view to indicate which devices have older firmware (Figure 5). The Printer Firmware Available and Jetdirect Firmware Available columns indicate which newer versions are available in the repository. To decide which printer firmware to offer, HP Web Jetadmin compares device model and version information in the header of the firmware file against the information in the firmware-download-name SNMP object. Some printer models share the same firmware image and thus return the same model name in the firmware-download-name SNMP object—this way HP Web Jetadmin knows to offer the same image for those models. If the device doesn’t support the firmware-download-name SNMP object, Web Jetadmin will match the name of the device to the names in the firmware file header.

Once it is determined which devices to upgrade, simply highlight those devices and select the Firmware tab (Figure 6). A screen will appear indicating which devices have a newer version of firmware available. Highlight these devices and select Update to begin the process. A new window appears which allows users to select which version to download for each device or whether to skip certain devices (Figure 7). The default operation

Figure 5—Firmware columns

Figure 6—Upgrading firmware

Figure 7—Version selection

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for each device is to upgrade to the recommended most recent version.

An alternative method for upgrading firmware is to select Upgrade Firmwarefrom the firmware repository. A box appears offering the list of all devices from which to make a selection (Figure 8).

No matter which method is used to begin the upgrade process, once a newer firmware image has been selected to download, the firmware downloader sends the firmware image to the device.This process is fully fault-tolerant. If the firmware upgrade process is interrupted for reasons such as a power outage, it can be completely recovered by running the firmware downloader again and reinitiating the download.

For most printer firmware, HP Web Jetadmin opens up a port 9100 connection and sends the .rfu file as a print job. The printer will power cycle itself at the conclusion of the upgrade. For HP Jetdirect firmware, HP Web Jetadmin uses the TFTP protocol to complete the upgrade.

Newer HP devices may use web services over HTTP to perform firmware upgrades. These firmware files would contain a .bdl extension. While header information is no longer PJL as found in .rfu files, the firmware bundle provides attributes similar to that of the PJL header and HP Web Jetadmin supports parsing of this new header type to determine which image to send.

DEFINING FIRMWARE PROPERTIESThe properties of a firmware image in the repository can be applied by selecting Edit Properties (Figure 9). Properties include providing an optional description of the firmware image or defining whether the image is internally qualified.

An excellent example of where a description may become useful is for devices such as the HP LaserJet M5035 where a separate firmware image is required for Asian languages. The header files for both the English and Asian versions are identical, so uploading both images would result in two identical images appearing in the repository and two identical images offered for upgrades. To distinguish one from the other, a description can be applied to one of the images. Thus, when attempting to upgrade firmware, it will be apparent which image is the appropriate language image to be applied.

Images may also need to be internally tested and qualified as acceptable before allowing HP Web Jetadmin to offer those images for upgrades. HP Web Jetadmin provides a checkbox to define whether the Image is qualified. An administrator could provide permissions through roles to allow firmware upgrades with qualified images only.

Figure 8—Upgrading from the repository

Figure 9—Edit Image Properties

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AUTOMATIC UPGRADES USING POLICIESDevices can have firmware upgrades applied automatically by HP Web Jetadmin through the use of group policies (Figure 10). A trigger can be set to apply the policy when a device is either added to or removed from the group. If the group is defined as an automatic group, certain filter criteria can dictate which devices are automatically added. This means that discovered printers can be automatically added to a group and HP Web Jetadmin can automatically perform a firmware upgrade on those devices. Policy actions include upgrading either the printer or HP Jetdirect firmware to the latest version or a qualified version in the repository. If more than one version is qualified, a screen prompts the user to select a version.

FIRMWARE UPGRADE OPTIONSFirmware upgrade attempts on devices, either manual or scheduled, can be set to occur again automatically at a future time for those devices that fail. This eliminates the need to have to reselect all devices that failed and manually retry the upgrades. The number of retries can be set as well as the frequency of the retries by selecting Tools > Options > Device Management Settings > Firmware >General (Figure 11).

This same Firmware upgrade options screen allows for defining multiple threads to perform firmware upgrades in a parallel fashion rather than serially under the Maximum concurrent upgrades setting. The default setting is to upgrade 8 devices simultaneously, although this can be increased to 10devices in a single task if desired. Firmware installation is faster when multiple devices are upgraded at the same time, but more network traffic is generated. Operating limitations may also restrict how many devices can receive upgrades simultaneously. This setting applies to the number of devices inside a single task or multiple tasks, 10 tasks is maximum regardless.

Figure 10—Automatic upgrades using policies

Figure 11—Firmware upgrade options

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DOWNGRADING FIRMWAREBy default, HP Web Jetadmin only offers upgrades of either printer or HP Jetdirect firmware. If older versions of firmware are present in the repository, they are not offered for downgrade. Some earlier versions of HP Web Jetadmin may have offered firmware downgrades, but downgrades are now disabled for several reasons. Downgrades of HP Jetdirect firmware require a special .dld image made specifically for downgrades. If a regular version of HP Jetdirect firmware is attempted in a downgrade, not all components are rolled back properly to the older versions, causing abnormalities in behavior. Printer firmware is slightly more friendly during attempted downgrades in that new functionality is erased as old functionality is applied. However, for some devices, DC Controller or JDI firmware are not rolled back to older versions, causing abnormalities in behavior.

There may be circumstances where users want to downgrade firmware. For example, new firmware may have disrupted an important feature, creating a need to roll back to the previous version. Nothing on the device prohibits a downgrade, and while is it is discouraged, the ability to downgrade firmware is built into HP Web Jetadmin. The functionality is disabled by default to protect against accidental downgrades of a fleet of printers with potential catastrophic consequences. To enable downgrading firmware, perform the following steps:

NOTE WARNING! Be aware that downgrading firmware has the potential to cause serious consequences on devices and this action should be considered carefully. Test all firmware images thoroughly before running HP Web Jetadmin firmware updates on production devices.

1. Using a text editor, edit an existing or create a new file on the HP Web Jetadmin host system in the following location:

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Hewlett-Packard\HPWebJetadmin\WjaService\config\FirmwareUpgrade.config.xml

2. Paste the following contents into the file:

<ipmc:configuration xmlns:ipmc="www.hp.com/schemas/imaging/ipmc/config/2004/02/24"><property name="AllowJetdirectFirmwareDowngrades"><type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString</type><value>true</value></property><property name="AllowPrinterFirmwareDowngrades"><type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString</type><value>true</value></property></ipmc:configuration>

3. Either printer firmware or HP Jetdirect firmware downgrades can be enabled or disabled by toggling the <true>/<false> values in the XML file.

4. Save the file and restart the HP Web Jetadmin service (HPWJA Service). Notify all users logged into the system about the service restart and ensure that active HP Web Jetadmin tasks are stopped or rescheduled to avoid problems with the restart.

NOTE Use standard XML format when creating this file. Use a simple text editor such as Microsoft® Notepad. Line breaks should only occur after the appropriate tag at the end of a statement. Documentation viewers may add what appear to be line breaks into the XML content shown above.

SUPPORTED DEVICES“

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Appendix A” includes a list of printers that can be flashed with firmware. HP Web Jetadmin requires a properly formatted .rfu or .bdl file in order to allow upgrades under the Firmware tab. Some printers may offer a firmware file that is not properly formatteded. In such cases, any technique for sending the firmware file as a print job to the printer will suffice. Some printers offer a separate download utility to upgrade firmware one device at a time. HP Web Jetadmin could also be used in such cases to upgrade multiple printers if the files are uploaded into the PJL file repository and sent to multiple devices using the PJL Configuration item in a configuration template.

Additional Firmware Upgrade UtilitiesThere are several alternate utilities that can be used in addition to HP Web Jetadmin to upgrade HP Jetdirect if so desired:

• HP Download Manager• File Transfer Protocol (FTP)• Embedded Web Server (EWS)• USB

However, most of these techniques only allow for upgrading one device at a time, which makes Web Jetadmin very valuable in this respect. These techniques can be used as troubleshooting techniques if firmware is having difficulty being upgraded through Web Jetadmin.

HP Download ManagerHP Download Manager is an application that allows network or system administrators to remotely update the firmware of upgradeable HP Jetdirect print servers on the network (see Figure 12). It can upgrade individual devices or many devices simultaneously. HP Download Manager uses the same firmware image files (.dld) that HP Web Jetadmin uses to upgrade firmware. The images can be manually loaded into HP Download Manager or downloaded directly from the Web while in the utility.

Since HP Download Manager is very similar in functionality to the HP Web Jetadmin firmware upgrade feature, usage of either utility is strictly by preference. However, HP Download Manager may be used to attempt to recover HP Jetdirect cards that may have been placed in the short stack during an upgrade via HP Web Jetadmin, or vice-versa.

File Transfer Protocol (FTP)FTP can be used to upgrade device and HP Jetdirect the firmware. However, FTP can only upgrade firmware one device at a time.

Figure 12 – HP Download Manager

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Perform the following steps to upgrade firmware via FTP (see Figure 13):

1. FTP to the device from a command prompt:

ftp <HP Jetdirect IP address> user: <user ID> (The HP Jetdirect print server will accept all passwords or blanks for the username, so just press Enter)

password: <administrator p/w> (The HP Jetdirect print server will accept all passwords or blanks for the password, so just press Enter)

2. bin3. hash - This command is optional - it will merely show a display of the download progress. 4. put <filename.dld> /DOWNLOAD Be sure to type in the full path to the file and be sure

to type the filename in correctly. This command is case-sensitive. 5. bye

After a couple of minutes, when the FTP session closes, HP Jetdirect should restart and prepare to run the new code. The hash command shows the file transfer in progress, however, no download status can be presented during this period (an FTP restriction).

If a message appears that reads "Netout: Software caused connection abort," simply use FTP again to upgrade the firmware a second time. The new firmware image is complete and functional with only one firmware upgrade. If the second upgrade is not performed, the HP Jetdirect print server uses only English for any of the management interfaces (print control panel menus, EWS, as well as the configuration page). Upgrade a second time to install additional languages.

The firmware upgrade is complete when the message, "Transfer complete" is displayed.

Using FTP To Upgrade Device Firmware

If your HP LaserJet product uses a direct network connection, you can use file transfer protocol (FTP) to update your HP LaserJet firmware. Take note of the TCP/IP address on the configuration pages. NOTE: Make sure that the printer is not in Powersave mode. Also, make sure that any error messages are cleared from the control panel display.

1. Open a DOS command window on your computer. 2. Type ftp <TCP/IP PRINTER ADDRESS>(for example, if the TCP/IP address is 192.168.0.90,

type ftp 192.168.0.90). 3. Press ENTER on the keyboard. 4. When prompted for user name and password press ENTER for each.

Figure 13 – FTP from DOS Session

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5. Type bin at the >prompt.

6. Press ENTER. 7. Type: put <path>

where <path> is the location where the .RFU file was downloaded from the Web. For example, type:

put C:\LJXXXX\ljXXXXFW.RFU

8. Press ENTER. 9. Type "bye" at the

command prompt once the download process begins and the firmware is updated on the printer

10. Press ENTER to exit the FTP session.

Using FTP with an Internet browserDevice firmware can be upgraded by following these steps:

1. Insure the "Enable folder view for FTP sites" box is checked on the Advanced tab under Tools/Internet Options.

2. Open the browser and type ftp://192.168.0.90 (this is an example). 3. Use the TCP/IP address of the printer from step 1). The display will show a folder labeled Port 1. 4. Open Windows Explorer and navigate to the directory where the .rfu file is located. 5. Drag the rfu file from Windows Explorer to the Port 1 folder in step 2. 6. Verify the printer's control panel displays "Performing Upgrade"

The same technique can be used to upgrade an HP Jetdirect print server (see Figure 14).

Instead of typing http:// in the browser, begin by typing ftp://

Type the IP address of the HP Jetdirect, a space, and /DOWNLOAD.

Open Windows Explorer and locate the firmware image file.

Copy and paste or drag and drop the file into the browser window.

Figure 14 – FTP from Browser

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Note: If Telnet is disabled, an FTP download is not allowed. If Telnet is enabled and an administrator password is set, the administrator password must be entered at the password prompt, to gain access to FTP download capability. The username prompt can be left blank, or use one of four valid usernames: root, admin, administrator, or supervisor.

Embedded Web Server

Embedded Web Server (EWS) is another technique that can be used to upgrade both the HP Jetdirect and device firmware. EWS can only be used to upgrade firmware one device at a time.

EWS can display firmware upgrade files that are available for downloading and perform a firmware upgrade using those files. EWS provides a link to a page on the HP Web site (http://www.hp.com) that lists the download files that are available.

The EWS page lists the model number and firmware version of the HP Jetdirect card. If the wrong file is chosen, the HP Jetdirect card rejects the file as invalid.

Open the Jetdirect EWS by typing the IP address of the HP Jetdirect print server in a Web browser (i.e. "https://<IP address>".

Click Other Settings, Firmware Upgrade. The model number of the HP Jetdirect card is displayed along with the firmware version that is currently installed on the HP Jetdirect card. Click HP Jetdirect Firmware Updates to see the currently available firmware images for HP Jetdirect products.

Download the appropriate firmware file to the computer. Right-click the .DLD file name on the Web site and choose Save Target as or Save as. Be sure to save it as a .DLD file by selecting All files forSave as type. (The browser might default to save it as a text file.)

Open the EWS by typing the IP address of the HP Jetdirect print server in a Web browser. Use the form "https://<IP address>".

Click the Networking tab. Other Settings, Firmware Upgrade. (see Figure 15)

Click the Browse button to find and select the firmware upgrade file. Click Upgrade Firmware.

When the upgrade has completed, a success screen will appear

Windows Shared Device

If the device is shared on the network, then the following command can be issued from a command prompt: copy /b FILENAME \\SHARENAME\PRINTERNAME

Figure 15 – Embedded Web Server

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where FILENAME is the name of the .RFU file, <SHARENAME> is the name of the machine, from which the printer is being shared, and <PRINTERNAME> is the printer's share name (do not type the angle brackets). If the device is attached locally, then the .RFU file can be sent directly to the printer with a COPY command from a command prompt or DOS window:

Using USB to Upgrade Device Firmware

Before you can send a firmware upgrade through the USB port, you need to know the name of the computer the printer is connected to, and you need to enable printer sharing. These steps are for Windows® XP. Other versions of Windows operating systems are similar, with slightly different operations.

How to find out the name of your computer:

1. Click the Start button, Programs, Accessories, System Tools, and then choose System Information.

2. You will find your computer's name in the right window-pane next to System Name. 3. Write down this name as it will be needed later.

How to share the connected printer:

1. Click the Start button, Settings, then Printers and Faxes. 2. Right-click the printer you need to send the upgrade to, then choose Sharing... 3. Choose the radio button labeled Share this printer. 4. Type a name for the share. Make it short and easy to remember. 5. Click Apply and write down the share name, as it will be needed later. For example: "HP

LaserJet mfp"

How to send the firmware upgrade using a USB connection:

1. Open a DOS Command Prompt (in Windows NT® 4.0, 2000, or XP, click Start, Run, then type CMD and press OK, or in Windows 9x click Start, Programs, Accessories, and then click MSDOS Prompt.) and locate the directory where you saved the firmware file.

2. Type: copy /b filename \\computer name\share name For example: copy /b ljXXXXmfpfw_0X.00X.X.rfu \\computer1\HP LaserJet mfp printer

3. Press Enter.

NOTE: When the upgrade process has completed the LaserJet will reboot. Once the printer is back online, print a Configuration Page and verify that the new firmware has been installed.

SUMMARYHP Web Jetadmin makes downloading firmware images to HP Jetdirect devices and printers easierthan ever. The integrated firmware downloader in HP Web Jetadmin can upgrade firmware on any supported platform and does not rely on a separate download utility to perform the upgrade.HP Web Jetadmin can also automatically locate the latest firmware revisions on the web during the upgrade process. Additional utilities also exist for upgrading HP Jetdirect firmware if the need arises, allowing for more flexibility.

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APPENDIX A—RELEASED FIRMWAREThe following table includes all HP printers that offer properly formatted .rfu or .bld firmware images for use by HP Web Jetadmin to upgrade devices. This list is current as of 1/17/2012.

Model Date Version Model Date VersionHP 9200C Digital Sender 20110419 09.260.8 HP LaserJet 4200 20050602 04.020.3HP 9250C Digital Sender 20110225 48.171.2 HP LaserJet 4240 20110406 08.210.4HP 9250C Digital Sender - Asian 20110225 48.171.2 HP LaserJet 4250 20110406 08.210.4HP Business InkJet 3000 20040106 4.064.1 HP LaserJet 4300 20050602 04.020.3HP CM8050 MFP with Edgeline 20100916 80.004.0 HP LaserJet 4345 MFP 20110429 09.260.9HP CM8060 MFP with Edgeline 20100916 80.004.0 HP LaserJet 4350 20110406 08.210.4HP Color LaserJet 3000 20080409 46.041.2 HP LaserJet 5100 series 20040115 8.23HP Color LaserJet 3500 20070220 1.000.4 HP LaserJet 5200 20110406 08.150.3HP Color LaserJet 3550 20050307 2.003.2 HP LaserJet 8150 series 20041014 7.119HP Color LaserJet 3600 20060828 3.003.1 HP LaserJet 9000 20040809 02.516.0AHP Color LaserJet 3700 20061206 06.008.0 HP LaserJet 9000 MFP 20051221 03.804.6HP Color LaserJet 3800 20080408 46.040.2 HP LaserJet 9000L MFP 20051221 03.804.6HP Color LaserJet 4600 20061010 03.016.0 HP LaserJet 9040 20110406 08.200.5HP Color LaserJet 4650 20070419 07.006.0 HP LaserJet 9040 MFP 20110524 08.251.1HP Color LaserJet 4700 20110511 46.180.9 HP LaserJet 9050 20110406 08.200.5HP Color LaserJet 4730 MFP 20110429 46.341.1 HP LaserJet 9050 MFP 20110524 08.251.1HP Color LaserJet 5500 20050602 04.020.3 HP LaserJet 9055 MFP 20080220 07.006.7HP Color LaserJet 5550 20110406 07.190.2 HP LaserJet 9065 MFP 20080220 07.006.7HP Color LaserJet 9500 20070719 05.011.2 HP LaserJet M1522 MFP 20111212 20111212HP Color LaserJet 9500 MFP 20110524 08.251.1 HP LaserJet M1536 MFP 20111212 20111212HP Color LaserJet CM1312 20111209 20111209 HP LaserJet M2727 MFP 20111212 20111212HP Color LaserJet CM1415 20111215 20111215 HP LaserJet M3027 MFP 20110225 48.181.8HP Color LaserJet CM2320 20100616 20100616 HP LaserJet M3027 MFP - Asian 20110225 48.181.8HP Color LaserJet CM3530 MFP 20110215 53.112.2 HP LaserJet M3035 MFP 20110225 48.181.8HP Color LaserJet CM4540 MFP 20110604 2121197_170338 HP LaserJet M3035 MFP - Asian 20110225 48.181.8HP Color LaserJet CM4730 MFP 20110215 50.161.5 HP LaserJet M4345 MFP 20110225 48.181.8HP Color LaserJet CM4730 MFP - Asian 20110215 50.161.5 HP LaserJet M4345 MFP - Asian 20110225 48.181.8HP Color LaserJet CM6030 MFP 20110215 52.132.6 HP LaserJet M4555 MFP 20110604 2121197_170340

HP Color LaserJet CM6040 MFP 20110215 52.132.6 HP LaserJet M5025 MFP 20110225 48.181.8HP Color LaserJet CP1510 Series 20111210 20111210 HP LaserJet M5025 MFP - Asian 20110225 48.181.8HP Color LaserJet CP1525 20111215 20111215 HP LaserJet M5035 MFP 20110225 48.181.8HP Color LaserJet CP202x Series 20111208 20111208 HP LaserJet M5035 MFP - Asian 20110225 48.181.8HP Color LaserJet CP3505 20110406 03.120.4 HP LaserJet M9040 MFP 20110303 51.132.2HP Color LaserJet CP3525 20110406 06.100.9 HP LaserJet M9050 MFP 20110303 51.132.2HP Color LaserJet CP4005 20110511 46.180.9 HP LaserJet P2035 20111213 20111213HP Color LaserJet CP4020 Series 20110119 07.070.0 HP LaserJet P2035n 20111213 20111213HP Color LaserJet CP4525 20110406 07.080.4 HP LaserJet P2055d 20091203 20091203HP Color LaserJet CP5225 20111206 20111206 HP LaserJet P2055x/dn 20111214 110285HP Color LaserJet CP5525 20110630 2121197_170342 HP LaserJet P3005 20110406 02.140.2HP Color LaserJet CP6015 20110412 04.120.2 HP LaserJet P3015 20110511 07.100.6HP Designjet T770 20110706

TT6-TTAJ_07_00_01.2 HP LaserJet P4014 20110407 04.130.4

HP Designjet T1200 20110706TT6-TTAJ_07_00_01.2 HP LaserJet P4015 20110407 04.130.4

HP Designjet T2300 20100831 ZL_01_00_04.1 HP LaserJet P4515 20110407 04.130.4HP Designjet T2300 - Incremental 20101028 ZL_01_00_08.1 HP OfficeJet Pro 8000 A809 20101028 1006BR

HP Designjet T7100 20111105 DRG_01_00_09.6 HP Officejet Pro 8500 A909a 20101028 1006BR

HP Designjet T7100 Monochrome 20111105 DRGM_01_00_09.6 HP Officejet Pro 8500 A909g/n 20101025 R1006B

HP LaserJet 100 Color MFP M175 20110817 20110817 HP OfficeJet Pro 8500 A910g/n/a 20110629 LRP1FN1126AR

HP LaserJet 2300 20041203 04.050.2 HP Scanjet Enterprise 7000n 20100209 62463_12379

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HP LaserJet 2410 20100622 08.113.0HP LaserJet 2420 20100622 08.113.0HP LaserJet 2430 20100622 08.113.0HP LaserJet 4100 MFP 20051221 03.804.6HP LaserJet 4101 MFP 20051221 03.804.6

© 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries.

c01943164ENW, Rev. 4, January 2012