Update to Membership

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Update to Membership SWAN Committee of the Whole Meeting Presented by Aaron Skog, SWAN Executive Director April 9, 2013

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SWAN Committee of the Whole Meeting Presented by Aaron Skog, SWAN Executive Director April 9, 2013. Update to Membership. Today’s Agenda. Millennium Server Migration Update Issues Resolved, Recent Performance New Maintenance Hours - PowerPoint PPT Presentation

Transcript of Update to Membership

Page 1: Update to Membership

Update to Membership

SWAN Committee of the Whole MeetingPresented by Aaron Skog, SWAN Executive DirectorApril 9, 2013

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Today’s Agenda

3. Millennium Server Migration Updatea) Issues Resolved, Recent Performanceb) New Maintenance Hours

4. Reporter, Decision Center, and Release 2011 Update/Explanation

5. SWAN Support Website Update6. ILS Committee Update7. Orland Park and Elmhurst Public Library8. Election Process9. Ambassador Program10.Next Meeting Dates

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Issues Resolved: Related to New Servers

Digital Signatures & Patron Images: library network adjustment recommended

E-Commerce with IE9 or older: FIXEDReciprocal Activity Report: FIXEDBib & Item Retrieval in Millennium:

FIXEDKeyword Indexing: ADJUSTED (now 1

minute)

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Maintenance Hours: BIG WIN

OLD: 2 ½ HOURS 10PM – 12:30PM

NEW: 30 MINUTES!LOOK FOR ANNOUNCEMENT

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Recent Performance IssuesMillennium client “Compression” setting: III Support enabled to Help Resolve a Problem But on Feb 28th found it causes MilCirc to

consume 100% processing power Noted as a SWAN-only problem & DO NOT USE

was added to account by III March 28th: enabled by III in spite of known

issue “The root of this issue is the fact that this “safe at all

other sites” setting happens when enabled on your system to cause the serious performance problems”

Software Fix Under Development by III

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Recent Performance Issues

Monday April 1st : “This is Not an April Fools Joke” Sunday night, WebPAC process

wrote into Temp directory 4.3 GB of data, filled root partition

Caused Millennium System to barely function

Software Fix Under Development by III

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Other News

Boopsie Self-checkout app Hinsdale: ready

Westmont PL training on Millennium Acquisitions: led by SWAN’s Sam Dietel

Resolved IE issues with enhanced content Syndetics

Millennium Express Lane: E-Commerce Credit card payments Included in E-Commerce quarterly

reimbursements

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Boopsie Mobile: Breakthrough Hinsdale project:

patron self-checkout on app

Technical success with SIP2 running in VPN to Boopsie servers

Limited only to Hinsdale patron barcodes

“BookCheck” going live Monday April 22

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Reporter & Decision Center I recommend we cancel both subscriptions

Decision Center will merge with Reporter June 2013, i.e. new, untested product, Millennium upgrade to Release 2011 required

SWAN was not planning on moving to Release 2011 until Q3-Q4 of 2013 Our original timeline for Reporter & Decision Center fit our goal of

completing a new production roll-out for our consortia and then moving on to a decision on our future with Millennium. Now that the timeline was changed by Innovative, embarking on this six months into the ILS search is viewed poorly by the consortia

SWAN has numerous problems with Innovative support and the Millennium software which has caused our consortia to run in an unstable state. Introducing this new product that involves additional changes to our Millennium system is unwise

Sadly, SWAN spent more than a year of research and preparation went into Reporter and Decision Center

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SWAN Approach to Millennium ReleasesWhy are we always behind on Releases? It is 2013 and we are on R2009B. Releases go through several iterations

R2009B general release May 2010 > R2009B1 > R2009B1.1> R2009B1.2> R2009B1.4 July 2011 (our present version, SWAN upgraded Nov 2011)

R2011 general release Nov 2011 > R2011 1.3 Nov 2012 Approach is strategic: wait for the release to get

perfected (consortia & lg systems do this) Evaluation: What is in the release?

R2009A was architectural, R2009B was full of staff features, R2011 is mostly fixes but is latest version

Depending, SWAN staff test & create documentation

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SWAN Support Website Update

http://support.swanlibraries.net/

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SWAN Support Website Update

Remaining Items1. Training for SWAN staff: April2. Instructional videos for member

libraries: early May3. Prepare Library Directors for

access to new SWAN password webpage: June Quarterly

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SWAN Email List UpdateEmail List Changes Coming in [email protected] = [email protected]

“SWANCorps” list coming: SWAN membership list for [email protected]

Converting Other Lists:[email protected]@[email protected]@[email protected]

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Network Changes

New Domain Purposecatalog.swanlibraries.net WebPACwww.swanlibraries.net Encoreproduction.swanlibraries.net Millennium Productionreport.swanlibraries.net Millennium Reporttest.swanlibraries.net Millennium Testsupport.swanlibraries.net SWAN website: for

members/worldhelp.swanlibraris.net Ticket website (OTS)

Originally planned mid-April, delayed due to III work & issues

IP address & Domain changes to move from mls.lib.il.us

Domain Name changes under consideration IT Survey and Date Announcement Coming

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CSDirect Member Library Access

Arranging SWAN library access to csdirect.iii.com

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ILS Committee UpdateSWAN ILS Committee Charge: The SWAN ILS Committee will be expected to make written

recommendations on the following: Timeline and goals for ILS Committee; The length of time to extend the current contract with Innovative

Interfaces Inc.; The primary features the next generation platform will require for

SWAN for the next 10 years; A process for evaluating ILS options which includes SWAN member

library feedback from staff at various levels; Decide if a request for proposal (RFP) is needed and if so, design and

create one. The goal is to make a presentation and recommendation to

SWAN Board in April 2013. Committee is preparing its recommendations for the SWAN

Board April 19, 2013 Meeting

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Orland Park & Elmhurst

Orland (ORS) Completed migration to Polaris 4/3 http://catalog.orlandparklibrary.org/polaris/ SWAN approach to ORS patrons

Expire them, convert to Reciprocal Borrowers Remove email addresses During next patron purge, remove inactive ORS

patrons Items hidden in OPAC Data to be deleted by III (paid by ORS)

Questions & Comments?

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Orland Park & Elmhurst

Elmhurst (EHS) Exiting SWAN in August 2013 Melissa Gardner, SWAN Board President met

with Mary Beth Campe Migrating to Sierra as a standalone & utilizing

LINKIN-LIBRARIES: INN-Reach “overlay” Group of 8 libraries: Arlington Hts, College of

DuPage, Cook Memorial, Deerfield, Elgin Community College, Gail Borden, Naperville, and Skokie.

http://www.linkin-libraries.org/ Questions & Comments?

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SWAN Board Election

Nominating Committee: 2 Group A, 4 Group candidates solicited

Self-nominations : April 8th through April 26th

Election: May 6th through May 24th New board will be announced the

week of May 27th via SWANcom

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Ambassador Program

Ambassador Anne Kozak, Thomas Ford Public Library update on her visits

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SWAN Meetings 2013

Com of the Whole Meeting May 14: Prairie Trails Public Library District

Quarterly June 6: Oak Park Public Library

Quarterly Sept 5 rescheduled to Sept 12: Glenwood-Lynwood Public Library

Quarterly Dec 5: Prairie Trails Public Library District

Want to host? Contact Aaron or your board rep

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Questions & DiscussionAaron Skog, [email protected]