UoN Enterprise Architecture 2006-11-01

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    November 2006

    Enterprise rchitecture Overview

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    Our Areas of Interest

    Business HE Functional Reference Models

    Platform Standards Taxonomy

    Architecture Governance

    What other Universities are doing in this space

    Methods/Tools being used to achieve goals of EA

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    Where we have come from

    Organisational change 2005 restructure

    Legacy Technology unable to support the business goingforward

    Little or No standards / methodology

    No one overseeing the bigger picture across the organisation

    Decentralised IT

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    Enterprise Architecture and UoN

    Very early stages

    Major business and systems change

    Organisation Restructure completed early 2006

    Centralised IT

    Program of Works (EPMO) within IT

    Formation of roles/groups (AAG, CAB, PoW, Change Office, IT Governance Committee)

    Introduction of Groups and Processes

    Start of ITIL implementation, Change Office (PMO), formalised Project Methodology andSDLC, Architecture Governance, Standards

    Enterprise Architecture Consultant EA in a box

    Light inventory across Business, Information, Applications, Technology

    Provided principals, some mapping between inventories, gap analysis

    Current Activities/Changes/Lack of Ownership made this difficult hitting a moving target

    Tool - System Architect

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    Enterprise Architecture and UoN

    2006 Program of Works50+ Projects with IT underpinning them

    Infrastructure (network, server consolidation, etc)

    Information Management (BI, ECMS)

    Business (HR, Finance, Research, Students, Facilities, etc)

    Teaching / Learning (Blackboard/LOMS, Academic Support)

    Operational (ID Mngt, Integration,adopt mainstream technology)

    Client Services (17000 Centralised Service Desk, MOE, ITIL rollout)

    NUWays: Focussed on Business Process Improvement and EPMO

    Formed

    Change Office

    AAG Architecture Advisory Group

    CAB Change Advisory Board

    Project Portfolios Program of Works

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    Enterprise Architecture and UoN

    Currently only used by ITCovers PoW and operations

    Reaction to the amount of project work being undertaken, realisation for EA out ofPoW

    AAG MembershipEnterprise Applications

    Solutions Architect

    Infrastructure

    Security

    Data Services

    Client Services

    Web Group

    (Note: No Business Representation)

    Bottom up approach to EA driven by IT

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    Challenges Experienced

    Current IT Inventory = 100+ Main Applications~65% in-house developed mainly gap fillers around the enterprise applications

    Current upgrades will supersede some but still expected to be significant

    Mixed blend of technology:

    ERP, disparate systemsold and new technology

    islands of data and the spider web of integration (point to point)

    Time / Resources / Size of Work for Enterprise Architecture

    Standards / Guidelines

    Expectations of Business and IT

    Implementation, Acceptance and Understanding of EnterpriseArchitecture within IT

    Seen as a hold up for existing processes / projects

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    Our Enterprise Architecture Framework

    InformationArchitecture

    ApplicationArchitecture

    BusinessArchitecture

    Technology Architecture

    Business Model

    Business Direction

    Stakeholders

    Functions

    Information

    Data Model

    Information Flows

    Databases

    Applications

    Application Integration

    Application Technology

    Server Technology

    Network / Communications

    Platforms / Operating Systems

    Database Systems

    Security Technologies

    etc.

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    Architecture Development Process

    C u

    r r en

    t M

    o d el

    T 1

    T 2

    T ar g e

    t M

    o d el

    Appl ica t ionInformat ion

    Technical

    Bus ines s

    Business StrategyIT Strategy

    Policies

    Enterprise Architecture Principles

    Technology Standards and Guidelines

    Business and IT Strategiesensure that architectures align

    with business needs and priorities

    Architecture layers providelinkage between business models

    and technical architecture

    Principles give high level directionto enable decision making

    High-level context diagramspresent broader picture

    Subject area models provide thelinkage between the global

    context and projects

    Detailed models describe thesubject matter at a project level

    Standards and guidelines provide

    specific direction on implementingarchitectures

    Transition Plans provide theimplementation roadmap

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    UoN Service Delivery Model / Value ChainGetNew Bus iness Developservices Getpaid

    INVOICESTUDENTS

    ATTRACTSTUDENTS

    SCOPERESEARCHPROJECT

    Student DESIGNPROGRAM

    Deliverservices

    TRANSFERLEARNING

    ASSESSLEARNING

    CONDUCT ANDPUBLISH

    RESEARCHResearch

    MARKETRESEARCHPROJECT

    PROCESSFUNDING

    ENROLSTUDENTS

    PROCESSPAYMENT or

    FUNDING VALIDATELEARNING

    ADMITSTUDENTS

    FINANCEMANAGEMENT

    ACADEMICREGISTRAR

    HRMANAGEMENT

    CORPORATEINFORMATION

    ITMANAGEMENT

    LEGALCOUNSEL

    FACILITIESMANAGEMENT S

    u p p o r t s e r v

    i c e s

    GRADUATESTUDIES

    INTERNATIONALRESEARCHSERVICES

    MARKETING/PUBLIC

    RELATIONS

    Researchoutputs, papers

    Degree

    NUWAYSProject

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    Student Service Delivery Model

    (2) exams: includes all forms of evaluation (lab, tutorial, course work)(1) learning includes: courses, lab, tutorial, placements

    GetNew Bus iness Developservices Getpaid

    Deliverservices

    ATTRACTSTUDENTS

    DESIGNPROGRAM

    TRANSFERLEARNING

    ASSESSLEARNING

    ENROLSTUDENTS

    INVOICESTUDENTS

    PROCESSPAYMENT or

    FUNDING

    Identify newprogram need

    Evaluateprogram

    (program review)

    Providescholarships

    Set up/verifyProgram

    Set up/verifycourses

    Set up/verifytimetable(lectures)

    Set up/verifytimetable(tutorials)

    Designexams (2)

    Organiseexams

    Conductexams

    Markexams

    Validate andpublish results

    Designlearning (1)

    Deliverlearning

    Set up/verifycharges

    Publish feecharges

    Configure feesand rules(Nustar)

    Run tuitioncalculation

    process (Nustar)

    Receivepayment

    Applypayment against

    student debt

    VALIDATEDEGREE

    Verify degreerequirements

    met

    Redesignprogram

    Designprogram

    Gradepublished

    Degreeconferred

    Learning (1) delivered

    PaymentsreceivedBill sent

    Program/courses /timetables

    published

    Program revised,new program

    outlined

    ADMITSTUDENTS

    Set/verifyadmission rules

    Applyadmission rules

    Offer/No Offerproduced

    Publishprogram/courses

    Run billingprocess

    Promoteuniversity

    Provide programinformation

    Understandtarget markets

    Events hosted,materials

    distributed

    Makeoffer

    Conductceremony

    Organiselearning

    Organiseceremony

    Reconcile forcompliance

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    Architecture Governance Model

    IT Governance CommitteeSenior Executive level

    IT Policy, Standards & Architecture Review

    IT Management level

    Subject matter expertsArchitectureAdvisory

    Group

    IT service

    delivery teams

    IT development

    teams

    Adhoc

    working groups

    Vendors and

    consultants

    Standards

    PoliciesGuidelines

    ExceptionsGranted

    UoNEA

    R e q u e s t

    f o r

    E x c e p

    t i o n

    P r o

    j e c t

    A r c

    h i t e c t u r e

    Updates

    UpdatesUpdates

    Business / Projects

    A r c

    h i t e c t u r e

    A d v i c e

    R e

    j e c t e

    d E x c e p

    t i o n ,

    R e c o m m e n

    d a

    t i o n

    AAG

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    Architecture Principles

    InformationArchitecture

    ApplicationArchitecture

    BusinessArchitecture

    Technology Architecture

    Application Architecture PrinciplesCommon Use ApplicationsEase of UseRe-use Before BuyingBuy Before BuildingMinimise Package ModificationsComponent-based Architecture

    Channel and Device IndependenceIntegration Services IndependenceInterfaces to External Environment Adopt Web-based Technologies

    Information Architecture PrinciplesSingle Customer Identification

    Consistent Definition of ProductsIdentification of Customer Contact Points

    Data Accessible Across University of NewcastleTimely Information

    Reuse Data

    Use One Data MasterSingle Algorithm for Each Business Measure

    Data SecurityCommon Vocabulary and Data Definitions

    Centralised Analytical Data Repositories

    Technology Architecture Principles

    Technical Environment for the FutureUse Proven TechnologiesDisaster Recovery / Business ContinuityInteroperabilityControl Technical Diversity A Single Integrated WAN based on IP Protocol

    Consistent Office EnvironmentEnsure Enterprise-Wide Integration of IT SecurityNon-RepudiationDeploy a Perimeter Layer Protecting InternalNetwork AccessSecurity Infrastructure to Support Distributed UsersUse Portals to Provide Security at a Higher Level

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    Architecture Services for Projects

    1. Preliminaryconsultation

    BusinessCase

    FunctionalSpecification

    SolutionOptions

    TechnicalDesign

    Specification

    BusinessRequirementsSpecification

    Businessidea

    Preliminary advicere: solution options &

    architectural implications

    EnterpriseArchitecture

    Model

    EnterpriseArchitecturePrinciples

    3. Detailed architecturalanalysis

    (environmental scanning;gap analysis;

    assessment of options etc)

    Technologytrends

    ProjectCharter

    Implementation ofnew/changed

    architecture components(those not project specific)

    E n

    t e r p r i s e

    A r c

    h i t e c

    t

    S o

    l u t i o n s

    A r c

    h i t e c

    t

    P r o

    j e c

    t M a n a g e m e n

    t

    Businesstrends andstrategies

    Ongoing adviceto refine

    project shape

    2. Projectplanning

    advice

    Advice regardingimplementation

    (eg cost/time) oftechnology solutions

    New/changedarchitecturalcomponents

    required due toexternal factors

    Recommendedtechnology

    solution

    PTO

    1.Discovery 2. Design

    New/changedarchitecturalcomponents

    required by project

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    Architecture Services for Projects

    5. Architecturalissues

    management

    EnterpriseArchitecture

    Model

    EnterpriseArchitecturePrinciples

    E n

    t e r p r i s e

    A r c

    h i t e c

    t

    S o

    l u t i o n s

    A r c

    h i t e c

    t

    P r o

    j e c

    t M a n a g e m e n

    t

    Implementation ofnew/changedarchitecturecomponents

    (project specific)

    Resolution ofarchitectural

    issues

    Escalation ofarchitectural

    issues

    IssuesRegister

    TechnicalDesign

    Specification

    4. Architecturalcompliance

    review

    Contd

    Incorporatenew/changed elements

    into the Enterprise Architecture Model

    Go Live

    2. Design contd 3. Deployment

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    Technology Architecture Components

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    Where to from Now?

    Adoption of Use of Enterprise Architecture outside of IT

    Establish an EA group with a business focus

    Learn and improve

    Work collaboratively

    Continual Development of Enterprise Architecture withalignment to the strategic direction of UoN

    Become proactive rather than reactive

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    Thankyou

    David Hall

    Program Director Project Office

    [email protected]

    Stephen Bosworth

    Enterprise Applications

    [email protected]

    Carey Steller

    Solutions Architect

    [email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]