Unisys vantage point presentation

Unisys VantagePoint

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ComplianceFinancial Management Service Management

Workload

NETWORK

Internal Data

Centers

Security & Risk Monitoring & Event Management

Integrated Services Management

OutsourcedData

Centers

Workload

NETWORK

SaaS

Workload

NETWORK

PaaSPrivate Cloud

IT Governance

Unisys Point of View: The Future of IT OperationsThe Hybrid Enterprise

Unisys Hybrid Enterprise is an integrated single service view encompassing traditional, cloud, internal and external IT service delivery models that is borderless, virtual, automated and secure.

Borderless, Virtual, Automated, Visible, and Secure.


Unisys VantagePoint℠Integrated Service Views

Operations

Service Portal Service Operations Service Performance

• Alerts and Notifications

• Chat Support

• Service Request and Status

• End User Service Catalog

• Self Help Knowledge

• ESM Metrics

• Resource performance

• Work Queues

• Analytics and Trends

• Service Catalog

• Operational Knowledge

• Enterprise Health

• Key Perf. Indicators

• Enterprise Analytics

• Project Status

StrategicManaging the IT Investment

BusinessPeople

TacticalImproving Service

TacticalIncreasing Productivity

Operations


Unisys VantagePointSM

An evolution to empower users

One place for All User needs

Users relevant

Views

PersonasRole based

Flexible Device Interface

Unisys brings it all together - Enterprise Service Views


Unisys VantagePoint Service Views

From silos to unified view, where Personas make a difference

William, CIO John, Operations Rachel, End-User

The Unisys VantagePointSM provides each of them with tailored and highly usable functionalities/features that support

the key roles they play taking care of business.


VantagePoint plus ITSM

ITSMaaS Core

Unisys VantagePointfor Data Center Managers


Leveraging Unisys VantagePoint to Improve Productivity

OBJECTIVE

Provide the right information at the right time so you can make the right decisions for your business

APPROACH

VantagePoint – Customized views give users what they want End Users

Operations

Executive

BENEFITS Richer user experience Increased productivity Improved business results



People View

“Quickly resolve my issues, place my requests and access support with minimal effort and time.”

Knowledge Management and broadcast alerts and notifications

Request services & access to request status

Real-time chat support



Operations View

“I expect the ability to manage my operations and my team’s needs from my Portal. I want to meet user needs quickly.”

Visibility to backlogs

Drill down to request

Log Request for other users or for yourself



Business View

“I want to be able see my enterprise performance at a glance now and over time.”

Visual data provides measurement and value of IT services

Ability to see Enterprise IT Performance

Access to personal business services from your portal



Ensuring Seamless Delivery from the End User to the Infrastructure Unisys Service Management Framework

ServicesCatalogue

ServicePortal

ServiceDesk

ServiceImpact

CapacityManagement

Event Management

Vantage Point

End User Focus

Data Center Focus

Operational Data Store

CMDB

ServiceReports

Governance

ITSMcore

Process control charts

Unisys OperationalExcellence



Unisys VantagePoint Mobile


Unisys Integration Platform Customized Unified View from Many Sources of Data

System Availability

Capacity Utilization

Projects Status

IT Service Metrics

IT Financials

Security Compliance

Critical Events

Customized VIEWS

Per so na Ro l e based

AdditionalITSM Platforms

Your Chat

Your Application

Your IT Service Management

YourPortal

Unisys Integration PlatformAttributes

Support for Web Services Framework for SaaS and cloud services.

Built-in Security framework to support integration with existing Unisys Enterprise Application, partner and cloud services.

High Availability, Scalability and DR support. Potential to scope, add and integrate new

services to the platform Core Integration Engine; Core Data Bridge; Management, Monitoring, Auditing and

Alerts. Visibility into flows, messages and services.

ServiceOrchestration


Unisys Managed Services Portfolio

Infrastructure Services

IaaS and Enterprise Compute

Data Center Computing

Cloud StorageDesktop

VirtualizationNetwork and

Security

MyWork Services℠Unified Endpoint

ManagementPersona Services Workplace Services

End-User Services

Application Managed Services

Analytics Application ProjectsApplication Management

Application Lifecycle Management

Integrated Service Management

Infrastructure Intelligence Service IntelligenceApplication Intelligence

Applied Service Management & Automation

Dashboards

Catalogue

Services Portal

Unisys VantagePoint

SM

Analytics

Knowledge

Client Integrated Content


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Unisys vantage point presentation

Software

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