UNIMAX HEALTH CARE

Medical Tourism

Medical tourism in New Delhi, India, has been experiencing an annual growth rate of 30%. India is an international medical travel destination

for patients looking for world class treatment at competitive rates. We, at UNIMAX Health Care, are associated with a number of leading and

renowned hospitals, medical colleges and research institutions specializing in medical technology. Being a highly professional in the industry, we

ensure health care services in a professional manner starting from consultation appointment, accommodation to visit the local attractions of

that country. Medical tourism can be broadly defined as provision of 'cost effective' private medical care in collaboration with the tourism

industry for patients needing surgical and other forms of specialized treatment. This process is being facilitated by the corporate sector involved

in medical care as well as the tourism industry - both private and public.

Why UNIMAX Health Care

UNIMAX Health Care takes care of each and every section of the Medical Tourism Trip to New Delhi, India as well as other parts of INDIA

like Noida, Gurgaon, Faridabad, Lucknow, Mumbai, Jaipur, Ahmedabad, Bengaluru etc. Being a well-established medical consultant in India, it

performs with an aim of making travel to India trouble-free, comfortable and pleasurable for international patients. Apart from making the best

and most reliable healthcare services accessible, it makes medical tourism services cost effective. Our medical tourism in New Delhi package

includes health care treatments for Stem Cell Therapy, Oncology, Cosmetic Surgery, Cardiology, Organ Transplant and IVF.

Treatment in New Delhi India

India has become one of the sought after countries among patients looking for medical tourism in India. Reduced costs, latest medical technologies,

skilled healthcare service providers, easily availability translators and a growing compliance on international quality standards are some of the factors

boosting up Indian medical tourism sector. Due to India's multi-dimensional and comparatively low cost healthcare benefits, patients from across the

world consider coming to India for their medical treatments.

Medical tourists are generally residents of the industrialized nations of the world and primarily come from

United State of America, Canada, Great Britain, Western Europe, Australia & Middle East.

But more and more, people from many other countries of the world are seeking out places where they can combine vacationing and obtaining their

medical care at an affordable cost.

The medical tourism in India has been increasing every year for the spectrum of treatments that are being offered in most major hospitals which are:-

• Cardiac Surgery

• Orthopedics

• Gynecology

• Cosmetic and Plastic Surgery

• Obesity surgery

• Ophthalmology

• Dentistry

• Urology

WHY INDIA

India offers World Class Medical Facilities, comparable with any of the western countries. India has state of the art

Hospitals and the best qualified doctors. With the best infrastructure, the best possible Medical facilities,

accompanied with the most competitive prices, you can get the treatment done in India at the lowest charges.

India is in the process of becoming the “Global Health Destination”

Why India

Low Cost

Less Waiting Time

Rich Cultural Heritage

World Class Quality

Personalized Services

Offshore medical procedures are conducted for as much as one-tenth the cost of a comparable treatment in developed countries due to the economic

disparity.

A bone-marrow transplant which would cost you around $250,000 in the US and £150,000 in UK will cost you a mere $26,000 in India. A patient can

successfully get a gastric bypass surgery in India by paying just $9,500 as against a $65,000 price tag for the same in the US. It is also a good idea to

avail a medical tourism package which would include airfare, accommodation charges and a visit to some of the holiday destinations in the country.

LOW COST

Medical Tourism Structure in INDIA

Medical Tourism

Wellness Tourism

Alternative Systems of Medicine

Cosmetic Surgery

Advanced & Life Savings healthcare

Classification of the service spectrum of medical tourism across globe

Wellness

Tourism

Alternative

System of

Medicine

Cosmetic

Surgery

Advanced &

Life Savings

Healthcare

Services offered Spas, Stress Relief,

Rejuvenation

Centres,

Panchkarma

Ayurveda, Siddha

Treatment for

diseases e.g.

Arthritis,

Rheumatism

Dental Care,

Plastic Surgery,

Breast

enhancement,

Tummy reduction,

skin treatment

Open Transplants,

Cardio Vascular

Surgery, Hip

Replacement, IVF

Profit Margin Low Low Medium High

Key Competitors Thailand, South

Africa

N/a South Africa,

Cuba, Thailand

Singapore, Jordan,

Thailand

India’s strength Low- Thailand

had captured a

significant share

of Market

High- Kerala &

Haridwar are

famous for

Ayurveda

Low-South Africa

and Thailand

leads in plastic

surgery

High- India has

strong image on

medical tourism.

Current Scenerio of Medical tourism in India

Medical Tourism is poised to be the next Indian success story after Information Technology.

According to a CII study the Industry’s earning potential estimated at Rs.5000-10000 Crore by 2012.

Medical tourism can contribute Rs 5,000- 10,000 Crore additional revenue for up- market tertiary hospitals by 2012and will account for 3-5% of

the total healthcare delivery market.

The major service providers in Indian medical tourism :

The Apollo Hospital, Escorts Hospital, Fortis Hospitals, Breach Candy, Hinduja, Mumbai’s Asian Heart Institute, Arvind Eye Hospital, Manipal

Hospitals, Mallya Hospital, AIIMS Delhi, Medanta Hospital in Gurgaon.

In terms of location- Delhi, Chennai, Bangalore and Mumbai cater to the maximum number of the health tourists and are fast emerging as medical

tourism hubs.

Nowadays medical tourism in India includes advanced and life savings health care services like open transplants, cardio vascular surgery,

Eye treatment, knee/ hip different cosmetic surgeries and alternate systems of medicine.

The commitment to provide comprehensive healthcare to all citizens, irrespective of their paying capacity, was given up by the Indian

government after 30 years of the Indian independence.

After the globalization and liberalization of Indian economy on 1991, the government of India has opened up medical service to the

voluntary and private sectors for foreign tourists and other citizen who can pay to get the high tech medical services.

The rapid growth of the private sector over the 1980s and the emergence of a corporate health sector in the 1980s was a part of the

comprehensive policy that choose to promote these segments.

As a part of medical tourism, India is recognized as the cradle for the test tube babies and is popular for surrogacy services .

Over than these, India offer high tech cardiac, pediatric, dental, cosmetic and orthopedic surgical services as well as the traditional

healing systems.

One estimate by Price water house Coopers projects that the Indian healthcare sector should be worth about $40 billion by 2012.

In 2008 the size of the industry was around Rs. 1,500 crores. India’s medical tourism sector is expected to experience an annual growth

rate of 30 percent, making it a Rs. 9,500 crore industry by 2015.

Estimates of the value of medical tourism to India go as high as $10 billion a year by 2020.

Growth Story

Medical Tourism Product in India

Developing Strategies of Medical Tourism for UNIMAX HEALTHCARE

The Developing strategies on Indian medical tourism as well as UNIMAX HEALTH CARE is based on the 7 ps

of marketing mix:

• Product

• Price

• Place

• Process

• Physical Evidence

• People

• promotion

WHY UNIMAX HEALTH CARE

We make traveling to India hurdle free and easy. We believe that lack of local knowledge, communication problem, and cultural, social and economic

differences can result in a number of problems in a foreign land for patients and their relatives. We ensure that our patients feel at home, while they

are away from home.

Our main work is that the patients and their relatives visiting India feel safe and comfortable. In addition, we put 100% effort to ensure that our

patients get the finest treatment possible within their respective budgets. Depending upon patients' treatment requirements and budgets, UNIMAX

suggests them the best hospitals and healthcare service providers, and help them throughout the whole treatment process so that they can recover

speedily and return happily to their homeland.

UNIMAX is a home to a number of enthusiastic, energetic and skilled professionals to look over medical tourism, tours and travels, translation

services and interpretation services of international patients from across the world. With the experience in the industry, we suggest best hospitals for

different diseases, which help us get a number of queries on a daily basis. And the number of queries is increasing day by day.

The hospitals, research institutions and medical colleges we are associated with have cutting edge technology to support medical diagnostics and

medical procedures. India has not only renowned hospitals with world-class facilities, but also skilled &world-class doctors and medical personnel

too. UNIMAX provides hurdle free pick/drop from/to airport to international patients. We also organize the pick up on receiving the patient's travel

itinerary. We try to offer each service at cost effective rates.

Our Services

We have tie-up with hotels/ guest houses/ service apartments in the vicinity of the research institutes and hospital for our international patients and

their attendants and family members. We share the list of the same in advance with our patients so that they can book as per the budget or ask us to

do for their behalf. The warmth and hospitality of our network clinics and hospitals is a big factor in choosing India as a healthcare destination.

UNIMAX helps to choose the reputed and esteemed research institutions.

• Our main concern is to make the medical tourism in New Delhi, India meaningful

• Visa and accommodation assistance

• Services starting from inquiry of the patient till discharge and Airport drop

• Online Consultation as per requirement (Via e-mail and Direct Video Chat)

• Interpretation services offered to ease the communication

• Translation of Regional and Foreign Languages

Services of UNIMAX HEALTH CARE can be distributed in three parts”

Pre Procedure Stage

Procedure Stage

Post Procedure

Stage

• Competence of doctors and paramedical staff.

• Quality of medical procedure.

• Quality of clinical infrastructure.

• Quality of non-clinical infrastructure.

Quality of treatment

• Destination well connected to home country.Connectivity

• Low cost of medical procedure.

• Overall cost of travel and treatmentCost of treatment

• Less wait time for treatment.

• Availability of visa

• Pre-procedure documentationEase of access

• Help to finalise travel itinerary

• Terms of payment

• Availability of medical insurance

• Affordable cost of medical insurance

Ease of purchase

Pre Procedure Stage

•Swift admission process

•Attention to customers needs

•Coordination between different wards and departments

•Enthusiastic and proactive staff

•Pick up facility on arrival

•Counselling at hospital on arrival

Professionalism in management of hospital

•Assurance of confidentiality

•Helpful and cheerful daily care staff

•Daily care staff sensitive to customer’s needs

•Knowledgeable and skilful nursing staff

•Nursing staff demonstrates concern

Competence of staff

•Doctors available when required

•Doctors willing to share information

•Qualified and skilful doctorsCompetence of doctors

•Linguist abilities of the doctors and nurses

•Linguist abilities of non medical staff

•Empathetic doctors and nurses

•Comfortable and affordable accommodation

•Good and palatable food

•Privacy

•Proper arrangements for accomplice.

Facilitation and care

Post Procedure Stage

Simple and swift discharge procedure.

Discharge Instruction clear and understandable.

Self explanatory billing free from any surprise hidden charges

Swift and error free billing

Quality of recuperative stay

Post procedure monitoring for any complications by hospital or doctor.

Recovery monitoring and facilities for physical and alternate therapy.

Follow up care and instructions for medicine regime

Post treatment vacationing

Availability of prescribed medicines in home country / city.

Opportunity for consultations after getting back home

Hospital to be in touch with doctors/ hospitals in home country