UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

14
UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012

Transcript of UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 1: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

UNC FITBusiness Process

Improvements

UNC Financial Systems Conference

April 16, 2012

Page 2: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 2

BACKGROUND AND PURPOSE

Gwen Canady

UNC FIT Project Management Officer

UNC FIT: Business Process Improvements

Page 3: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 3

UNC FIT: Business Process Improvements

Business Process Improvements: UNC FIT Approach

► Risk Assessment

► Business Process Standards

► Key Performance Metrics

Page 4: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 4

UNC FIT: Business Process Improvements

► Internal Control Assessments

► Compliance and Monitoring

► Collaboration with OSC and OSA

Page 5: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 5

2012 CAMPUS MONITORING VISITS

UNC FIT: Business Process Improvements

Lynne Sanders

Associate Vice President for Finance

Cliff Flood

Capital Assets Process Lead

Autumn Carpenter

Student Accounts Process Lead

Page 6: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 6

UNC FIT: Business Process Improvements

Existing Process Areas► General Accounting► Contracts & Grants► Financial Aid

New Process Areas► Capital Assets► Student Accounts

Page 7: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 7

UNC FIT: Business Process Improvements

Summary of Observations – General Accounting

► General Observations and Issues Identified

► KPI Reporting

Page 8: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 8

UNC FIT: Business Process Improvements

Summary of Observations – Contracts and Grants

► General Observations and Issues Identified

► KPI Reporting

Page 9: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 9

UNC FIT: Business Process Improvements

Summary of Observations – Financial Aid

► General Observations and Issues Identified

► KPI Reporting

Page 10: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 10

UNC FIT: Business Process Improvements

Summary of Observations – Capital Assets

► General Observations

► Issues Identified

► KPI Reporting

► New Initiatives

Page 11: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 11

UNC FIT: Business Process Improvements

Summary of Observations – Student Accounts► General Observations

► Issues Identified Interest and late payment penalties Student and Parent Plus Borrower authorization procedures Banner and People Soft access reviews. Statement of Public Support

► KPI reporting

► Student Accounts FIT team follow up items Examples: Collections to AG’s office, SEDCA- OSBM File Transfer

Page 12: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 12

UNC FIT: Business Process Improvements

Opportunities Identified for System-Wide Improvements► Partnership with Attorney General’s Office              Portal / Integration Efficiencies

 Consistency of Collection Referrals

► Partnership with Office of State Budget and Management

            Set-off Debt Policy & File Sharing

► Partnership with Office of State Auditor

             Fully Depreciated Assets Guidance

► UNC Tax Guidance► Other Possibilities

Page 13: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 13

QUESTIONS

UNC FIT: Business Process Improvements

Page 14: UNC FIT Business Process Improvements UNC Financial Systems Conference April 16, 2012.

Page 14

Gwen Canady

UNC FIT Project Management Officer

[email protected]

Lynne Sanders

Associate Vice President for Finance

[email protected]

Cliff Flood

Capital Assets Process Lead

[email protected]

Autumn Carpenter

Student Accounts Process Lead

[email protected]

Contact Information