Eresources for NHS partners at King’s College LondonUKSG Conference 2017, Harrogate, 10-12 AprilAnna Franca, Head of Collection Development, King’s College London

King’s Health Partners• One of 5 AHSCs established in 2009• King’s College London• Guy’s and St Thomas’ NHS Foundation Trust (GSTT)• King’s College Hospital Foundation Trust (KCH)• South London and Maudsley NHS Foundation Trust (SLAM)

• King’s College provides the library service for two of the partners in KHP – GSTT and KCH

From the past to the present…• NHS staff enjoy excellent on-site

access to print journals• Mid 90s onwards shift from print to

electronic particularly in STM• UKRR removes thousands of

metres of print stock• Results in loss of access for NHS

staff who aren’t permitted e-access under academic licence

Access for the NHS at King’s in 2012-13• Walk in access • NHS OpenAthens (National, Regional, LMSPG, local)• Affiliate status granted to some NHS staff

• Hard to explain• Hard to promote• Complicated and unsatisfactory

Image: http://www.clker.com/clipart-confusion.html

London Medical Schools Procurement• Established in 2008• Imperial, KCL, QMUL, UCL, St Georges • Early attempts at extending access• Consortial purchasing arrangement with the aim of

extending access to affiliated NHS Trusts• Pragmatic and focussed on a small number of key

resources• JISC Collections manages negotiations and licensing

Finch• “Key actions: licensing xii. Rationalise and extend current

licence arrangements for the HE and health sectors, so that as many journals as possible are accessible to everyone working or studying in those sectors. (Government, Funding Councils, universities, publishers, learned societies)”• Funds should be found to rationalise and extend to cover

health sector – suggested £1-2m on top of current costs• Subsequently no funding has been found!

https://www.acu.ac.uk/research-information-network/finch-report-executive-summary

Jisc AHSC Pilot 2012• Objective: to seek a model that was relevant, scalable and sustainable for

the licensing of health resources for the AHSCs• Participants

• Cambridge, UCL, Imperial, KCL, Manchester University• Anonymous, Elsevier, Springer, Nature PG, Thomson Reuters• Pilot based on neutral pricing

• Key lessons learned• Low level of NHS usage relative to HEI (0.5%)• Proposed business model: no charge for NHS trusts unless usage in current year

exceeds 10%• Led to the 2014-15 NHS (Finch) Pilot and provided background to the work at King’s

AHSC Pilot report: https://www.jisc-collections.ac.uk/Documents/Reports/AHSC%20pilot-%20August%202012%20report.pdf

Spurred to action• NHS dissatisfaction expressed in GMC Survey, South London NHS

Users Survey, via CS staff in the library• Number one complaint – ejournals need improving!• Discussion with NHS commissioners and survey of education leads• 400 recommendations • Wiley, Elsevier, LWW, BMJ, Springer were most wanted

• More outreach - LWW Total Access already available• Decision to advance by extending NESLi2 deals

So where has this got us?• Total of 5,330 journals via 8 agreements:

Future Science & Future Medicine, MA Healthcare complete collection, OUP – Medical collection, Sage Premier collection, Sage Royal Society of Medicine Full collection, Springer Compact, Wiley Full Collection

Elsevier – NHS Journals Consult (not a licence extension) LWW Total Access (via LMSG)

• Costs range from 0% to 10% of the value of the academic licence fee• Usage has been mixed with some disappointing figures but work received positively by the Trusts• Ebooks – OUP Oxford Medicine Online – 700+ titles

Outcome: how good or poor was access to online journals?

Challenges• OpenAthens link resolver management – time-

consuming manual work to amend dates/titles for collections• Usage stats often mixed with King’s or figures are

low• Promotion and engagement• Gaps in journal provision where NHS

arrangements have fallen away

What next?• Plug gaps and develop ebook offering• Reviewing current offering – why is some usage so low?• Knowledge for Healthcare – work is underway to review the

allocation of funding for NHS Library and Knowledge Services including the possibility of increased pooling of NHS funds to procure more at a national level• Will the need for licence extensions decrease as provision

from the centre improves (and funds to support it are diminished)? 

Thank youanna.franca@kcl.ac.uk