Uhs 2062 Employees Attitudes, Satisfaction And Commitment
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Transcript of Uhs 2062 Employees Attitudes, Satisfaction And Commitment
Employees’ attitudes,
satisfaction and commitment
Prepared By:
Siti Rokiah Siwokfor UHS 2062 at UTM Skudai Johore.
Job related attitudes
2 most commonly studied job related attitudes are job satisfaction and organizational commitment.
Although 2 different constructs, j ob satisfaction and organizational commitment are highly correlated and result in similar employee behaviours.
Satisfaction & org. commitment
Meta analyses show that satisfied employees
tend to be committed employees.
However, the relationship job satisfaction and performance are not consistent across jobs.
Both of these two work-related attitudes are multifaced.
Commitment
Affective commitment: the extent to which an
employee wants to remain with the organization , cares abt the organization and willing to exert effort on its behalf.
Commitment
Continuance commitment: The extent an employee believes
that s/he must remain with the organization due to the time , efforts and expense that s/he has invested.
Commitment
Normative commitment: The extent the employee feel obliged to the organization, and thus feels that s/he must remain with the organization.
WHAT INFLUENCES JOB SATISFACTION?
Individual Differences
Genetic predisposition (30%), a study by Arvey et. al.1989, 1994), due to the presence of inherited personality traits such as “negative affectivity”.
Genetic predisposition studies are controversial and received lots of criticism
Any takers for further studies?
Personality variables
Results of Judge and Bono’s (2001) ,Meta -analysis
Core evaluation trait
Correlation with job
satisfaction
Correlation with job
performanceSelf esteem .26 .26
Self efficacy .45 .23
Internal locus of control
.32 .22
Emotional stability .24 .19
Life satisfaction
People who are satisfied with other aspects of life seems to be satisfied with their jobs., that is “people who are happy with their jobs are happy with their life and vice versa”
Fancy using “John Travolta method”?
Others: Culture and intelligence
Culture plays great role
…and if you are too “ smart”, you won’t be hired.
Measuring job satisfaction and
commitment Job descriptive index
Minnesota Satisfaction Questionnaire
Consequences of Dissatisfaction and
Negative Work Attitude
Absenteeism:
Monetary cost
Turnover
References
Aamodt, M.G (2007). Industrial and organizational psychology. An applied approach. Belmont, CA: Thomson