UC Experts Share Their 2016 Industry Predictions for the UCaaS Market

Unified Communications as a Service

Daniel O’ConnellResearch Director, Gartner

In 2016, we look for some of the cloud providers –

such as the likes of Salesforce, IBM, Amazon, SAP,

Oracle, Google, etc. – to enter the UCaaS market

via strategic acquisitions. UCaaS therefore will

increasingly be acquired as just one component of

a bundle of IT services.

Sandra M. GustavsenAnalyst, G Business Systems, LLC

Plenty of recent market studies validate the shift

toward hosted/cloud telephony and unified

communications (UC) in general, but many also

highlight a growing preference for “hybrid cloud-

premises” implementations that make use of

hosted/cloud services for some applications and

on-site solutions for others.

Jim MooreFederal Sales Engineer, (GTRI)

As all industries continue the information technology (IT) trend of a cloud first adoption, the next few years for

hosted collaboration and Unified Communications as a Service (UCaaS) are poised for exceptional growth. The wildly successful hosted conferencing solution WebEx shows the potential for how successful UCaaS will be

over the next few years.

Jon ArnoldPrincipal, J Arnold & Associates

The UCaaS market is poised for critical mass in 2016 thanks to the convergence of four trends. First, is the

maturation of the cloud. Second, is the proliferation of hosted offerings. Third, is the growing range of UC and collaboration solutions. Finally, businesses are finding that legacy communications tools. UCaaS market will

truly become demand-driven.

Jonathan RosenbergVP & CTO, Collaboration Technology Group, Cisco

Consumer technology was first to capitalize on

cloud and mobile, providing users with endless

choices for managing tasks and communicating.

Now, the technology we use at work is starting to

follow those consumer trends, as the workplace

tools of yesterday simply can’t keep pace with today’s demands for communication.

Matt QureshiPresident, Futron Incorporated

As the workforce becomes younger and more technically savvy, they expect the same communication experience

choices in the workplace that they receive at home.

Kevin SchatzleCEO, collab9

Cloud adoption for Unified Communication and Collaboration (UC&C) solutions in the middle market and

public sector will start to experience the rapid acceleration we have witnessed in the SMB marketplace

over the last several years.

For further detail on UC experts predictions,Please Visit:

https://www.collab9.com/blog/uc-experts-share-their-2016-industry-predictions-for-the-ucaas-market

Contact Us: 424-331-1200