Turning into the Talent

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    management talent4a k r , k r r. t r j zzr: r r r , r r, Wf a.

    Recently

    thRee ig-powrd

    xuivs dfd from

    suprmark ai tso.

    I was as ad mos

    prooud isa of

    froious ba for braipowr

    swpig roug

    boardroom. Aross gob

    ompais of a sizs ar

    avig o fa fa a i

    oug ims surviva ad

    suss dpd o araig,

    dvopig ad raiig ksaff. compais, ik ouris,

    ar raisig a ir fuur

    prospri dpds o o o

    aura rsours or v o

    fiaia apia, bu as Fortune

    Magazineod r, o

    uma apia.

    Wv os som good

    pop, tso said w r

    of ompas sior pop

    f, bu wv aso rruid

    som good pop. tas wa

    apps i ompais of our

    siz. Wr orgaisaios av

    a srog am a m i a

    imi sop for ors o mov up

    ad ad urs ar quik o

    prow for ougr a jus

    a if

    xuiv ormaagig diror fais o

    aiv args, ar

    uik o as mor a r

    or four ars. Fidig ad dv

    opig maagm a is

    bomig a ougr ag

    for busisss of a sizs.

    Ambiious smar ad

    mdium sizd ompais rrui

    sior maagrs from argr

    ors. t ag of

    ruig v a sma bu

    growig ompa, ad

    prosp of sok opios a

    av mor appa a waiig

    for promoio i a big firm.t w paradigm is a

    maagm, wi fouss o

    dvopig ad raiig good

    pop. compais a ar

    kow o prais a

    maagm av a br

    a of araig rruis a

    a vs. O of ags

    fa, sas Profssor car

    coopr of laasr

    Uivrsis Soo of

    Maagm, is o idif ad

    dvop x graio of

    a. Wa do w do o dvop

    m ad groom m for sior

    jobs? Wa skis wi b dd

    i x fiv ars?.

    tuninginto

    thetalent

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    up a maagm

    prosss, sa auors of

    t essia Guid o

    Maagig ta bu ra

    suss oms w ougag wi ars ad

    mids of idividuas.

    Idividuas joiig a

    orgaisaio d o f a

    ar vaud ad a ir

    oribuio wi mak a

    diffr.

    A dad ago, maagm

    osua Mkis

    pubisd t War for ta,

    wi prdid a mos

    sussfu firms woud b os

    a mad araig, dvopig

    ad raiig ir k saff a

    major sragi priori. you a

    wi war for a, osuas advisd, bu firs

    ou mus va a

    maagm o a burig

    orpora priori. to ara

    ad rai pop ou d,

    ou mus ra ad prpua

    rfi a mpo vau propo-

    siio sior maagms

    aswrs o w a smar

    rgi, ambiious idividua

    woud wa o om ad work

    wi ou rar a wi

    am x door.

    Obvious as a

    Mirosof or IBM ook for i

    ir mpos ar diffr

    from os dd b girs,

    osuas, rairs or baks.

    is a of Sv Jobs, ceO of

    ompur maufaurr App,

    wo irs pop wi a

    iriguig bakgroud ad

    xraordiar ass, forxamp ariss, pos ad iso-

    rias. tir magi, aordig o

    Jobs, is a av xposd

    msvs o bs igs

    a umas av do ad

    broug os igs io ir

    projs. Jobs origia

    Maios am was a

    marvous mix or ariss ad

    girs. tir asi

    irss wr as srog as ir

    i irss.

    A w sud b maagm

    osua Aur as

    foud mor a wo-irds of

    xuivs ar dp worridabou ra of o big

    ab o rrui ad rai

    bs a. t surv of mor

    a 850 op xuivs from

    US, UK, Ia, Fra, Grma,

    Spai, Japa ad cia foud

    worris abou a

    maagm wr growig,

    wi 67 pr is ar puig

    i sod o bid omp-

    iio as k ra, up from

    six ou of as ar.

    nar af of Briis xu-

    ivs wr worrid abou

    ff of ow mpo mora,

    wi ar a ird poiig o

    aor a maagm

    issu isabii a op as

    orpora uur, wi 46 pr

    worrid abou maagig

    rmo saff ffii.

    Goba, ar wo-irds of

    os pod pu ompiio a op of ir is of fiv k

    ras. t a of goba

    oom ad a iabii o

    ara ad rai bs a

    am joi sod, foowd b

    ompa rpuaio (62 pr

    ) ad iabii o dvop

    w produs ad srvis (jus

    ovr af).

    I odas mui-poar word

    wr oomi powr is

    disribud amog muip

    rs of oomi ad

    busiss aivi war for

    a as go goba, sas

    Mark Fros, Aurs groupif xuiv maagm

    osuig ad igrad

    marks. Addiioa, w

    oogis ar rasformig

    aur of work, skis

    dmadd, mar i wi

    work is sourd goba, ad

    was i wi pop oab-

    ora. ladig orgaisaios

    mus buid apabiiis o udr-

    sad ad sour a mor

    sragia, basd o ar

    dfiiios of skis gaps ad

    ds for fuur, adds.

    Global cHallenGesGobaisaio was a growig

    issu for xuivs

    y r r r v

    rrr rr

    talent six stepsto success

    L Talent management is

    everyones job in yourorganisation.L Talent is the single mostimportant force creating strategicvalue for your organisation.L Ask yourself: why would asmart energetic and ambitiousindividual want to come and workfor you?L Talent is the engine of themodern organisation andengagement is the mysteryingredient that can transform theengines output.L A human capital strategy is

    essential to support yourorganisations strategic goals.L A talent powered organisationis an organisation that invests in

    ky p

    A fif said ir orgaisaios

    wr o adqua quippd o

    sud as goba rpriss.

    Rapid goba busiss

    xpasio prss sigifiamaagm ags ad

    opporuiis, sas Fros. As

    ompais xpad ad r

    s w marks, ir suss

    wi dpd o sramiig

    ir goba opraios ad

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    general topic specific bitmanagement talent6

    diffriaig ir produs

    ad srvis. A sam im,

    sior maagm mus

    maiai ad srg ir

    ompas or vaus ad

    orpora idi, as w assur a divrs ad ig

    oaboraiv adrsip am

    wi kowdg a spas

    dispara marks, adds.

    Modr maagrs av a k

    ro o pa i dvopig am

    mmbrs or risk osig m o

    mor progrssiv riva firms,

    aordig o Ad horb, wo

    was adud from a sior

    maagm posiio a ASDA

    suprmarks o ro of

    rai diror a hBOS, ad wo

    ars ago bam if

    xuiv of bak.

    I a osumr basd

    busisss, sas, w av o

    g basis rig: srog

    maagm is ards

    aribu for ommria

    ompiors o rpia. I ma

    b im osumig ad ard

    work, bu a maagm is

    uima ssia o raompiiv advaag.

    compais a si doub

    vau of araig ad dv-

    opig a soud bar i mid

    a oda ad i forsab

    fuur w av o omp wi

    aroud 200,000 w ompur

    si graduas avig

    Idia isius vr ar ad

    820,000 girs wo

    graduad i cia r.

    t auors of t ta

    Powrd Orgaisaio

    (pubisd b Koga Pag) go so

    far as o argu a a as

    bom mos ssia faor

    i xuig our os

    busiss srag. ta is a

    We would prefer to call ittalent development, as it isactually quite difficult tomanage talent. Talent slips androlls around an organisationand often before you realiseit, it has disappeared out ofthe door.

    Organisations often try to

    set-up talent managementprocesses, but real successcomes when you engagewith the hearts and mindsof individuals. The organis-ations that achieve mostsuccess with this are thosewhere the visions and valuesof the organisation are alignedwith the individual.

    Fundamentally, talentdevelopment needs attentionto make it happen. It also needsa holistic approach, likecustomer service, qualitystandards, and health and

    safety. You cannot just give theresponsibility to one personand hope that it will happen.There has to be a belief and acommitment to make it happenfrom the CEO and the executiveright through line managementto the newest recruit.

    Organisations can convincethemselves that talentmanagement is being carriedout when they create asystem to define the steps oroutline a process to managetalent. However, talent

    development only happenswhen you create a culturebased on shared valuesand beliefs, where thinking

    its commitment through itsbehaviours and attitudes.

    Individuals joining anorganisation need to feelthat they are valued andthat their contribution willmake a difference. It iseasy to say that this ishappening, but far harderto have concrete evidenceof its application.

    In any discussion abouttalent development, it isimportant first to emphasisethe development of allindividuals. No organisationshould focus all its attentionon developing only part of itshuman capital. What isimportant, however, is

    recognising the needs ofdifferent individuals withinits community.

    In the search for aneffective process fordeveloping talent, mostorganisations recognise theneed to do it differently. Thechallenge is often to identifyhow and where to start. Wewanted to identify modelsand case studies that providerelevant examples of how tomove from the theory topractical application.

    We also recognised that

    talented people do notnecessarily fit into an easysystem of classification.People are talented in manyways. Some may have aparticular aptitude for doingsomething which may beprimarily skill based. Othersmay be gifted artistically andyet others may demonstratetheir talent in more courageousways and may be seen asmaverick in their approachto life.

    L th e G mgg t y Kyth ay P, ph y Kg Pg p 18 99

    what is talent management?

    i r rt e g m t,r Ky th ady p rk

    h

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    mr rv k r

    v r rrk

    r rrvrv r

    a os dsribd i ov-

    ioa oomis. A uma

    apia srag is ssia o

    suppor our orgaisaios

    sragi goas.

    Focused Facultiest immdia or,

    owvr, ras o fidig

    ad pop. Ma

    ompais sd ir mos

    promisig xuivs o

    busiss soos ad rrui

    from uivrsiis. t as

    rd is for ompais o s up

    ir ow orpora uivrsiis

    o offr aior mad, rar a

    aadmi, raiig. For

    xamp, Briis tom

    Uivrsi i USA fouss o

    rraiig o m agig

    dmads pad o mpos as

    oogis ar rpad ad

    prais rdfid. Or

    Baras i UK, S

    Uivrsi i europ, AVAyA, a

    adig nis Uivrsi,

    arig arm of nis Mdia

    Rsar ad Uipar

    Uivrsi, ad Auomoivcompos Pars compa,

    wi ivovs suppirs ad

    usomrs i is ourss.

    Of ours ivsm i

    raiig ad dvopm is of

    i vau uss ffivss

    a b masurd a rguar

    irvas ad r is dfii

    improvm. A Roa Bak

    of Soad (RBS), sigifia

    grow si a 1990s

    rsuig i 135,000 mpos

    ad 35 miio usomrs i 30

    ouris oda. t ro of is

    uma rsours fuio ad

    o b rasformd from rasa-

    ioa admiisraio io a

    busiss fousd ad vau

    iformd busiss disios,

    sas Grig Aik, ad of

    uma apia srag.

    Iformaio is gard

    roug joirs ad avrs

    qusioairs, xra b-markig ad pus survs,

    ikd o a aua goba

    mpo opiio surv s

    ou o a mpos. tis

    abs group o moior is

    ig drivrs of mpo

    gagm mpo rog-

    iio, prforma ad dv-

    opm opporuiis, raio-

    sips, oa rward, work

    isf, produ brads ad

    rpuaio, adrsip, ad

    work-if baa.

    I a orgaisaio of

    siz ad ompxi of RBS,

    hcM srag provids our

    busiss adrs wi a udr-

    sadig of ik bw

    case studies

    1. p B asssEngineering consultants PeterBrett Associates was founded 43years ago in Reading to providestructural and civil engineeringadvice to an architectural practice.It is one of the largest independ-ent consultancy practices in theUK, employing some 540 staff,covering all broad engineeringand environment relateddisciplines in 11 UK and eightoverseas offices. Talent focus isled by the HR team. We areproud of the investment we makein our people, says senior partnerSteve Capel-Davies. By recruiting,motivating and retaining highcalibre employees, PBA provides aquality service for our clients. Theconsultancy operates an annual

    staff assessment programmelinked to training. We encouragepeople to work for a furtherdegree or professionalqualification. In short, weencourage people to develop.

    Peter Brett Associates wasvoted the highest ranking multi-disciplinary engineering firm inthe Sunday Times Best companyto work for awards.hp://www.p..k/

    2. as Bw BvABB is an employer of choice forengineering and science

    graduates, offering a hugediversity of opportunities, coupledwith firm support for employeedevelopment and a good workenvironment. ABBs internationalstatus is also highly attractive tostudents who value the Groupsmulti-cultural composition, theproducts, and leading-edge tech-nology, as well as the opportunityto work abroad, the focus ondevelopment, and the opportunityto job-rotate worldwide. To quotea student: My skills are constantlyput to the test in this complex and

    challenging environment. Trainingoffered by ABB is central. ABBtakes care of its employees andprovides challenging

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