TRIP ADVISOR

Project Workflow & Training Guidelines

for Students

What is This Project About?Trip Advisor – The World’s Largest Travel Site, has partnered with Oysterconnect.com to launch a nationwide market expansion & Restaurant Co-Branding project. Under this Program we plan to onboard thousands of Restaurants, across India, onto the

TripAdvisor Platform as their Co-branded Associates.

Oysterconnect.com will, therefore, be running this project on behalf of Trip Advisor, whose branded sites make up the largest travel community in the world, reaching

315 million unique monthly visitors, and more than 200 million reviews and opinions covering more than 4.4 million accommodations, restaurants and attractions.

What is the Final Output that I am Expected to Achieve on this Project?You are expected to Approach, Convince & Sticker a minimum of 30 Restaurants within a given Area.

Your Stipend will be paid according to the following performance slabs:-> Stickering of 40 Restaurants and above = Stipend @ Rs. 85/--> Stickering of 30 to 40 Restaurants = Stipend @ Rs. 75/--> Stickering of Less than 30 Restaurants = No Stipend (Only certificate)

What are Specific Tasks that I need to Do on this project?

Step 1:Carefully go through the following Documents/ Videos in order to understand the Tasks mentioned henceforth:

◦ Project Workflow & Training Guidelines (PPT) – To Learn the Step-by-Step Execution Method

◦ Stickering Video – To Learn how to Sticker & Take Photos of the same efficiently

◦ POI Mapper Video – To understand how to use the POI Mapper Mobile App to record the Restaurant Details & Update your Photos for Approvals.

Next, The Project Manager will share 2 more things with you:

◦ The Restaurant Allocation List on which you are required to work.

◦ The Login Details for your Personal POI Mapper Account (will be created by the Project Manager)

Step 2:Conduct a Secondary Research on the list of restaurants provided to you and categorize the Restaurant on the following basis:

◦Open/ Functional restaurants◦ Closed restaurants◦ Restaurants which have changed their names, address or phone numbers

Update all the above mentioned restaurant statuses in the google sheet provided by the Account Manager & a Non-Stickered Form on POI Mapper (A Mobile App you will be required to use for the purpose of Data Collection & Upload)

Step 3:Direct engagement with the Restaurants which are Open/ Functional.

What does Direct Engagement with Restaurants Involve?1. Meet the restaurant owners/ managers and introduce TripAdvisor to them.

2. Convince them to put the TripAdvisor Sticker on their Restaurant's front door, reception desk, or any other place that gets maximum eyeballs from visitors.

3. Once the stickering is done, you will be expected to take pictures of the restaurant along with the sticker (refer stickering video)

4. You will need to upload all the data and pictures from the restaurant location onto “Trip Advisor Restaurant Information Form” in POI Mapper.

If the Restaurant Agrees to Paste the Stickers…

Install the Stickers…Identify Places with High-Visibility in the Restaurant.

Such as the Restaurant's Front Door, Reception Desk, or any other place that gets maximum eyeballs from visitors. There are two Priority locations however:

Front Door/ Entrance Door, or

Cash Counter (If the front glass door is not available)

Install the Stickers (Contd.)Paste the Sticker at Any One of the Identified Places –

If the Front Entrance door is a Transparent Glass door then use the Front Adhesive Sticker,

If there is no glass door, then use the Back Adhesive Sticker for all other locations. Paste it on wooden/ steel or any other hard surface that the Door/ Cash Counter may have.

Please go through the Stickering Video provided to learn how to do this Correctly.

Note:

You need to paste only 1 sticker in each restaurant, either Front Adhesive or Back Adhesive.

Record & Share Stickering & Restaurant Details via POI Mapper Once the Stickering is done, Open the “Trip Advisor Restaurant Information Form” in

POI Mapper.

Fill the form with the relevant Restaurant Details (Note: There are 3 pages in the form.

In order to go on the next page of the form click on the arrow button which appears on

the top right corner of the app)

Record & Share Stickering & Restaurant Details via POI Mapper (Contd.)Next, Click on the ‘Camera Icon’ inside POI Mapper to Take Pictures of the Stickered Restaurant & Upload the same. You are required to take 5 different pictures for each Restaurant as mentioned below:

1. Close picture of the sticker

2. Picture of the sticker from far along with the name of the restaurant

3. Picture of the name of the restaurant

4. Picture of the front page of the menu card just by keeping the menu card beside the sticker

5. Picture of the interior of the restaurant

Note: In case it is a Restaurant whose Address has changed slightly, make sure that at least any one of the photo shows the new Address of the Restaurant (Eg. The Restaurant Name Board, or the Menu Card). This will act as the Address Proof for the Updated Address.

Most Important Documents to Go Through before Starting Work

Click on the Links given below to View/ Download the Documents & Videos:

◦ Project Workflow & Training Guidelines (PPT) – To Learn the Step-by-Step Execution Method

◦ Stickering Video – To Learn how to Sticker & Take Photos of the same efficiently

◦ POI Mapper Video – To understand how to use the POI Mapper Mobile App to record the Restaurant Details & Update your Photos for Approvals.

Feel free to Contact your Project Manager or the OysterConnect Team: Email ID: info@oysterconnect.com Mobile No: 8826466799

Thank You!&

Good Luck!