Trends Shaping the Global Labour MarketWhat You Need to Know to Tap into Top TalentCarmen Bryant| Director, Employer Insights| Indeed

Trends Shaping the Global Labour Market What You Need to Know to Tap into Top Talent

Carmen BryantDirector, Employer Insights, Indeed

12years in Canada

6.6Munique visitors to Indeed Canada each month

Source: comScore, Unique Visitors, October 2017

270,000new jobs added to Indeed Canada each month

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U.S.42%

UK37%

Canada35%

Germany33%

Switzerland29%

Country’s rank as a potential work destination(% of respondents willing to move there)

France29%

Australia28%

Spain26%

Italy25%

Sweden23%

Source: 2014 BCG / The Network proprietary web survey and analysis

Canada is the 10th largest economy but the #3 destination for talent

How are workforce trends shaping how you hire?

Jobs are changing

Workers are changing

Hiring is changing

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These changes are disrupting traditional hiring practices

4 key drivers of global economic and workforce disruption

Interconnectivity

Accelerating impact of technology

Demographic shifts

Changing jobseeker expectations and behaviour

1

2

3

4

Interconnectivity

1

Top reasons for considering a foreign work assignment

Source: 2014 BCG / The Network proprietary web survey and analysis

Why do people migrate?

65%

59%

58%

56%

55%

54%

53%

47%

45%

Acquire work experience

Better career opportunities

An overall attractive job offer

Improved salary prospects

Better standard of living

Ability to live in a different culture

For the challenge

Learn a new language

Meet people/build new networks

Broaden personal experience65%

70%

70% of the labour force is actively looking or open to a new job

In all countries around the world

Source: Harris poll on behalf of Indeed (Base=Employed or not employed but looking, n=10,041)

US

Country % of those hired who looked online

68%

Australia 74%

UK 70%

Netherlands 75%

France 66%

Germany 74%

Worldwide average 71%

Source: Harris poll on behalf of Indeed (Base=Employed or not employed but looking, n=2,363)

And most of that job search happens online.

In fact, the global average for online job search is 71%

6.4%

Globally, 6.4% of job seekers search outside of their country’s borders

The rise of online job search makes it much easier to look abroad for work

Source: Indeed Hiring Lab

2

The accelerating impact of technology

The greatest economic inflection points of the last200 years were driven by technology

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Lamplighter Human alarm clock Bowling alley pinsetter

Switchboard operator Photo processor Book binder

Insurance underwriters Laboratory technicians Lawyers & accountants

2018 – A new inflection point

Internet + Ubiquitous computing + Software proliferation

46%of jobs may be at risk of automation in Canada

#indeedinsightsSource: McKinsey Global Institute as cited in Brookfield Institute

January 2012 January 2013 January 2014 January 2015 January 2016 January 2017

Internet of ThingsPercentage of matching job postings

Source: Indeed (CA)

January 2015 July 2015 January 2016 July 2016 January 2017 July 2017

Virtual RealityPercentage of matching job postings

Source: Indeed (CA)

Searches for new jobs have increased significantlysince 2012

Big Data 61X

App Developer 14X

UX Designer 63X

Data Scientist 215X

Source: Indeed (CA)

Software28%

14%

9%

5%

4%

4%

4%

3%

3%

26%

Web services, internet

Finance, banking

Media, advertising, publishing, entertainment

Consulting

Healthcare services

Education, academia, research

Telecommunications

Government

Other

Most software developersdon’t work in software firms

Source: Stack Overflow Developer Survey 2017

Software is redefining almost every activity, company and industry

Number of applications in the Apple App Store (excluding games)2008-2014 has grown 24X in 6 years

2,500,000

2,000,000

1,500,000

1,000,000

500,000

0Jul 08 Sep 08 Apr 09 Jul 09 Nov 09 Mar 09 Jun 10 Oct 10 Jan 11 Jun 11 Oct 11 Mar 12 Jun 12 Sep12 Jan13 May 13 Jun 13 Oct 13 Jun 14 Sep 14 Jan 15 Jun 15 Jun 16 Jan 17

Source: Applift 2014

Level II Dental AssistantLocation: North York, ON

• Experience with Dentrix for patient data collection, managing appointments

• Thorough knowledge of all dental procedures to effectively communicate with patients

All kinds of jobs now require a high-degree of tech literacy

HostLocation: Calgary, AB

• Technical knowledge including understanding the working principles of the Open Table reservation system

• Ability to navigate and operate the Squirrel POS system, handling cash, the sale of gift cards

• Operating the telephone, lighting, sound and AV systems

All kinds of jobs now require a high-degree of tech literacy

3

Demographic shifts

Demographic Shifts

Influx of MillennialsAn Aging Population

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26.2 41.2In 1971 In 2016

The population is agingMedian age of the population

#indeedinsightsSource: Statistics Canada

People age 55+ account for over 30% of the Canadian population

#indeedinsightsSource: Statistics Canada

27% of the population

37% of the workforce

69% of millennials in the labor force have diplomas or university degree

Canadian Millennials by the numbers

Source: Statistics Canada as cited in Environics Analytics 2015

-40% -30% -20% -10% 0% 10% 20% 30% 40%

Sales and related (R)

Healthcare support (NR)

Business and financial operations (NR)

Office and administrative support (R)

Architecture and engineering (NR)

Healthcare practitioners and technical (NR)

Community and social services (NR)

Computer and mathematical (NR)

Food preparation and serving related (NR)

Legal (NR)

Arts, design, entertainment, sports, and media (NR)

Education, training, and library (NR)

Life, physical, and social science (NR)

Millennials show more interest in non-routine, non-manual occupations% difference from average job seeker interest in each occupation (Sept 2016 - Mar 2017)

Generation X

Baby boomers

Millennials

Source: Indeed

Source: Statistics Canada

Highest qualification level

No certificate, diploma or degree

Secondary (high) school diploma or equivalency certificate

Apprenticeship or trades certificate or diploma

College, CEGEP or other non-university certificate or diploma

University certificate or diploma below bachelor level

University certificate, diploma or degree at bachelor level or above

18.3%

26.5%

9.8%

19.4%

2.8%

23.3%

25-34 35-44 55-6445-54

18.3%

26.5%

9.8%

19.4%

2.8%

23.2%

16.2%

28.1%

11.5%

20.9%

3.1%

20.3%

8.8%

20.6%

10.4%

23.6%

3.2%

33.4%

8.7%

22%

10%

21.6%

2.7%

35%

15+

2.2 millionCanadians living in

multi-generational households

28%Percentage of single person households

Fundamental Shifts in the Family Landscape

1 in 5Canadians are foreign born

61%Growth in same-sex married couples from 2006 to 2016

Source: Statistics Canada

of Canadians own a smartphone55%

use at least one social media platform65%

average daily use of social media116 minutes

Increasingly connected

Source: Pew Research Center 2016

of Canadians are living alone28%

million Instagram posts with the #lonely4.9M

of social networkers experience FOMO56%

Increased isolation

Source: Statistics Canada, 2016 Census

4

Changing jobseeker expectations & behaviors

Work then…

In the 9 to 5 era, where and when you did your work was strictly defined

Work now…

Today you could be working at home, in a cafe, or on an airplane—results are what matter most!

Is the 9 to 5 becoming a historical relic? Between 2013 and 2015, interest in flexible work increased by 42% in 9 out of 12 countries studied

0

100

200

300

400

Q12014

Q22014

Q32014

Q42014

Q12015

Q22015

Q32015

Q42015

Q12016

Q22016

Q32016

Q42016

Q12017

Q22017

Q32017

USUK

Source: Indeed Hiring Lab

JapanGermanyCanada

Australia

After pay and location,flexibility is the mostimportant requirementwhen choosing a job

Good pay/compensation

Good location

Flexible hours

64%

44%

42% Meaningful work

Variety of benefits

38%

36%

31% Good fit for my family

Company has a good reputation

Clear path for advancement

27%

26%

20% Company mission/vision

14%

Work environment

Source: Indeed job seeker study conducted by Harris Poll(Base=Employed or not employed but looking, n=10,041)

“Flexible” doesn’t just mean low paid, low skill work any more

Computer and mathematical

Business and financial operations

Arts, design, entertainment, sports and media

Life, physical, and social science

Management

United States1

2

3

4

5

Office and administrative support

Business and financial operations

Personal care and service operations

Education, training and library

Protective service

Australia1

2

3

4

5

Computer and mathematical

Life, physical and social science

Arts, design, entertainment, sports and media

Architecture and engineering

Protective service

Canada1

2

3

4

5

Computer and mathematical

Arts, design, entertainment, sports and media

Life, physical and social science

Architecture and engineering

Management

United Kingdom

1

2

3

4

5

Source: Indeed Hiring Lab

Today, it’s professionals from in-demand occupations who are most likely to be searching for work that allows them to set their own schedule

But not every country is equally “flexible”—in fact styles of work arrangement vary widely across countries

Source: Indeed Hiring Lab

77.2%

75.6%

73.1%

47.4%

Ecuador

Taiwan

Nigeria73.2%

Full time

Pakistan

Chile

72.3% Canada

32.3%

21.7%

19%

16%

Japan

Korea

Netherlands19.4%

Part time

Egypt

Norway

17.8% Canada

25%

21.6%

13.7%

5.2%

Belgium

Japan

France19.7%

Temporary

Norway

United Kingdom

9.8%

Canada

April 2016 July 2017 October 2016 January 2017 April 2017 July 2017 October 2017

The rise of Uber and disruptive services has coincided with an increase in searches for gig employment over the last two years

Searches for “gig” jobs as a share of all job searches

Source: Indeed Hiring Lab

Source: Censuswide, Indeed

However, a 2015 Indeed survey found that 30% of full time workers do some kind of moonlighting on the side.

So perhaps it depends what question you ask.

30%

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Engaging the modern labour market

Benefits Meaningful work

Professional training & development

Pay Location

4 actions for employers

1 Recognize and leverage disruptors

2 Adapt to changing technology

3 Rethink your talent pool

4 Engage the modern labour market

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