Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump...

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Tranquility ® Modular (817) Vertical Stack Chassis Commercial Vertical Stack Water-Source Heat Pump Chassis for Installation in Existing ClimateMaster and CHP Cabinets Installation, Operation & Maintenance 97B0056N02 Revised: 15 April, 2016 Table of Contents 817 Model Nomenclature 2 General Information 3 Cabinet and Chassis Pre-Installation and Chassis Installation 5 817 Series Wiring Diagram Matrix 6 Wiring Diagrams - 96B0036N18 - P Controls 7 Wiring Diagrams - 96B0036N07 - S Controls 8 Wiring Diagrams - 69358802 - M Controls 9 Preventive Maintenance 10 Start-up Log Sheet 11 Functional Troubleshooting 12 Troubleshooting Form 14 Warranty 15 Revision History 16

Transcript of Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump...

Page 1: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

Tranquility® Modular

(817) Vertical Stack

Chassis

Commercial

Vertical Stack

Water-Source

Heat Pump Chassis

for Installation in Existing

ClimateMaster and CHP Cabinets

Installation, Operation

& Maintenance

97B0056N02Revised: 15 April, 2016

Table of Contents

817 Model Nomenclature 2

General Information 3

Cabinet and Chassis Pre-Installation and Chassis

Installation 5

817 Series Wiring Diagram Matrix 6

Wiring Diagrams - 96B0036N18 - P Controls 7

Wiring Diagrams - 96B0036N07 - S Controls 8

Wiring Diagrams - 69358802 - M Controls 9

Preventive Maintenance 10

Start-up Log Sheet 11

Functional Troubleshooting 12

Troubleshooting Form 14

Warranty 15

Revision History 16

Page 2: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

CLIMATEMASTER WATER-SOURCE HEAT PUMPS

817 ChassisR e v. : 4 / 1 5 / 1 6

2 C l i m a t e M a s t e r Wa t e r - S o u r c e H e a t P u m p s

817 Model Nomenclature

Chassis

817 = TRANQUILITY

8 1 71 2 3

0912243036

09 GSeries

Unit Size

Voltage

B S S C S A4 5 6 7 9 10 11 12 13

Water Valve & Pump OptionS = No Water valveM = Standard Water Valve (Normally Closed)

StandardS = Standard

Revision LevelA = Current Revision Level

Heat Exchanger Options

HIGH RISE

Controls

P8

REPLACEMENT CHASSIS

N/A

7/8 SWEAT

3.02.52.01.5

UNIT09

E

HGF

AUTO-FLOW REGULATOR (US GPM) CODE

DC

5/8 SWEAT

4.03.53.0

UNIT15 & 18

2.5

4.03.53.0

2.0

UNIT12

4 . 0

UNIT24

UNIT30

UNIT36

2.5

K

PNML

6.0

N/A 8 . 09 . 0

7 . 06 . 0

8.0

10.09.0

7.06.0

J 5.05.0 5 . 0 5.06.0

8.0

10.09.0

7.0

A = Special #1B = Special #2Etc.....

S = STANDARD - NO FLOW REGULATOR

3.5

7.0

M = Combination Controls (24V N.C. Safeties) For use w/either Electro-Mechanical or CMC Controls. (Compare with Cabinet Decoder for Compatibility)S = Standard (Line Voltage, Pilot Duty Lock-Out Relay, Original chassis had N.O. Switches. Replacement has N.C. High Pressure Switch, Low Pressure Switch or High Discharge Temp Switch, FreezeStat and Quick Connect cord. (Compare with Cabinet Decoder for Compatibility)

OPTIONS.S.DrainPan

B

A

1

2

MUTE

-

-

X

X

-

X

-

X3

C = Copper Coax w/Coated Air CoilN = Cupro-Nickel Coax w/Coated Air Coil

F = Copper Coax w/Non-Coated Air Coil & Insulated TubingG = Cupro-Nickel Coax w/Non-Coated Air Coil & Insulated Tubing

D = Copper Coax w/Coated Air Coil & Insulated TubingE = Cupro-Nickel Coax w/Coated Air Coil & Insulated Tubing

L = Copper Coax w/Non-Coated Air CoilM = Cupro-Nickel Coax w/Non-Coated Air CoilH = Copper, RV Energized in Heating w/Coated Air Coil (Replacement Only)J = Cupro-Nickel, RV Energized in Heating w/Coated Air Coil

E = 265/60/1G = 208-230/60/1

P = Standard (24V N.C. Safeties) for use with CXM or DXM

Page 3: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

THE SMART SOLUTION FOR ENERGY EFFICIENCY

817 Chassis R e v. : 4 / 1 5 / 1 6

3c l i m a t e m a s t e r . c o m

General Information

WARNING! To avoid the release of refrigerant into the atmosphere, the refrigerant circuit of this unit must be serviced only by technicians who meet local, state, and federal proficiency requirements.

WARNING! All refrigerant discharged from this unit must be recovered WITHOUT EXCEPTION. Technicians must follow industry accepted guidelines and all local, state, and federal statutes for the recovery and disposal of refrigerants. If a compressor is removed from this unit, refrigerant circuit oil will remain in the compressor. To avoid leakage of compressor oil, refrigerant lines of the compressor must be sealed after it is removed.

CAUTION! To avoid equipment damage, DO NOT use these units as a source of heating or cooling during the construction process. The mechanical components and filters will quickly become clogged with construction dirt and debris, which may cause system damage.

� WARNING! �

� WARNING! �

� WARNING! �

� CAUTION! �

SafetyWarnings, cautions, and notices appear throughout this manual. Read these items carefully before attempting any installation, service, or troubleshooting of the equipment.

DANGER: Indicates an immediate hazardous situation, which if not avoided will result in death or serious injury. DANGER labels on unit access panels must be observed.

WARNING: Indicates a potentially hazardous situation, which if not avoided could result in death or serious injury.

CAUTION: Indicates a potentially hazardous situation or an unsafe practice, which if not avoided could result in minor or moderate injury or product or property damage.

NOTICE: Notification of installation, operation, or maintenance information, which is important, but which is not hazard-related.

WARNING! Verify refrigerant type before proceeding. Units are shipped with R-410A (EarthPure®) refrigerants. The unit label will indicate which refrigerant is provided. The EarthPure® Application and Service Manual should be read and understood before attempting to service refrigerant circuits with R-410A.

� WARNING! �WARNING! The installation of water-source heat pumps and all associated components, parts, and accessories which make up the installation shall be in accordance with the regulations of ALL authorities having jurisdiction and MUST conform to all applicable codes. It is the responsibility of the installing contractor to determine and comply with ALL applicable codes and regulations.

Page 4: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

CLIMATEMASTER WATER-SOURCE HEAT PUMPS

817 ChassisR e v. : 4 / 1 5 / 1 6

4 C l i m a t e M a s t e r Wa t e r - S o u r c e H e a t P u m p s

Inspection - Upon receipt of the equipment, carefully check the shipment against the bill of lading. Make sure all units have been received. Inspect the packaging of each unit, and inspect each unit for damage. Insure that the carrier makes proper notation of any shortages or damage on all copies of the freight bill and completes a common carrier inspection report. Concealed damage not discovered during unloading must be reported to the carrier within 15 days of receipt of shipment. If not filed within 15 days, the freight company can deny the claim without recourse. Note: It is the responsibility of the purchaser to file all necessary claims with the carrier. Notify your equipment supplier of all damage within fifteen (15) days of shipment.

Storage - Equipment should be stored in its original packaging in a clean, dry area. Store chassis in an upright position at all times. Stack units at a maximum of 2 units high.

Unit Protection - Cover units on the job site with either the original packaging or an equivalent protective covering. In areas where painting, plastering, and/or spraying has not been completed, all due precautions must be taken to avoid physical damage to the units and contamination by foreign material. Physical damage and contamination may prevent proper start-up and may result in costly equipment clean-up.

Examine all pipes, fittings, and valves before installing any of the system components. Remove any dirt or debris found in or on these components.

Prior to flushing risers with water, be sure that the temperature in building will always be above freezing.

Pre-Installation - Installation, Operation, and Maintenance instructions are provided with each unit. The installation site chosen should include adequate service clearance around the unit. Before unit start-up, read all manuals and become familiar with the unit and its operation. Thoroughly check the system before operation. Check that you have all kits and options required before starting. Verify electrical service to cabinet is adequate for new chassis. See electrical data. Upgrade service if it is needed.

Prepare chassis for installation as follows:1. Verify refrigerant tubing is free of kinks or dents and

that it does not touch other unit components.2. Inspect all electrical connections. Connections must

be clean and tight at the terminals.3. Remove compressor shipping clips, bracket, or screws.

See chasss pre-installation section for instructions.4. If chassis is not installed in cabinet, store in

original carton.

CAUTION! DO NOT store or install units in corrosive environments or in locations subject to temperature or humidity extremes (e.g., attics, garages, rooftops, etc.). Corrosive conditions and high temperature or humidity can significantly reduce performance, reliability, and service life. Always move and store units in an upright position. Tilting units on their sides may cause equipment damage.

� CAUTION! �

� CAUTION! �CAUTION! CUT HAZARD - Failure to follow this caution may result in personal injury. Sheet metal parts may have sharp edges or burrs. Use care and wear appropriate protective clothing, safety glasses and gloves when handling parts and servicing heat pumps.

WARNING! Polyolester Oil, commonly known as POE oil, is a synthetic oil used in many refrigeration systems including those with HFC-410A refrigerant. POE oil, if it ever comes in contact with PVC or CPVC piping, may cause failure of the PVC/CPVC. PVC/CPVC piping should never be used as supply or return water piping with water source heat pump products containing HFC-410A as system failures and property damage may result.

� WARNING! �

Page 5: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

THE SMART SOLUTION FOR ENERGY EFFICIENCY

817 Chassis R e v. : 4 / 1 5 / 1 6

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1. Shutoff and lockout unit power at main panel.2. Close water shutoffs, disconnect hoses at chassis.3. Disconnect electrical connection to chassis.4. For all TRM and 817 “P” control install blue wire (Pt.

No. 11B0023N01 shipped with chassis) inside cabinet control box between 9 pin female molex position 2 and 12 pin board molex position 4. See P wire diagram.

5. Remove old chassis.6. Model 20’s will require controls blower housing or

deck and housing to be replaced (optional other models), see instructions with kit. (79S004 Series)

CAUTION! CLIMATEMASTER IS NOT RESPONSIBLE OR LIABLE FOR ANY DAMAGE DUE TO WATER LEAKS

Chassis Pre-Installation

Cabinet and Chassis Pre-Installation and Chassis Installation

Chassis Installation

1. Check chassis data plate. Verify chassis is correct (Both size and voltage) for cabinet.

Old Chassis New Chassis

10 817 09

15 817 12

20 TRM 18

28 817/TRM 24 or 30

30 817/TRM 30

36 817/TRM 36

2. Check for any shipping or handling damage. Make repairs or adjustments.

3. Verify refrigerant tubing is free of kinks or dents and that it does not touch other unit components.

4. Inspect all electrical connections. Connections must be clean and tight at the terminals.

5. If your model has 24 volt motorized water valve, locate black wire from wire nut, remove plastic covering from terminal and push into position 6 of 9 pin molex. (See View A).

6. Install hose adaptor kit 29S0019 Series if required.

Cabinet Pre-Installation of Chassis

� CAUTION! �CAUTION! ALL WORK MUST BE PERFORMED BY A LICENSED SERVICE TECHNICIAN.

WARNING! DISCONNECT AND LOCKOUT ELECTRICAL POWER TO CABINET.

� WARNING! �

1. Position chassis partway into cabinet.2. Connect hoses, swivel end to chassis. Check washer is

inside swivel hand tighten.3. Purge air (if model has motorized water valve - manually

open) from chassis. Hand tighten hoses plus 1/8 turn.4. Slide into cabinet. Do not pinch hoses, adjust if required.5. Connect electrical molex. 1, 2, or 3, depending on

your model.6. Open both water shutoffs. Check for any water leaks.

Repair if needed7. Attach upper blockoff. Blockoff should overlap air coil

so no air can bypass coil. Seal if required.8. Turn on electrical power.9. Check unit operation.10. Reinstall front panel. Panel or chassis sheet metal may

require field modifications for attaching.

� CAUTION! �

View A: Wire insertion end

of 9 Pin Molex(For clarity, not all

wires are shown.)

Tab

1

4

7

2

5

8

3

6

9

7. Revisions M and higher will have hose connection. Revisions A-L had hard unions, water connection must be reworked for hose connection. Use adapter kit 29S0019 series or repipe using new ball valve shutoffs. Any new piping cannot interfere with chassis.

8. Note: Any water tubing modifications behind shutoff will require draining riser. Pressure test before refilling water.

9. Attach hoses, NPT threaded end to cabinet.10. Some high voltage cabinets will require wire harness

(shipped with chassis). Open control box to connect, run wires through grommeted hole in bottom of box, molex end hanging down. Close electrical box.

Note: Old A-Mode style electrical connectors should not be reused.11. Cabinets that controls were changed require low

voltage thermostat. Also old cabinets that energized RV for heating and new replacement has RV for cooling will require thermostat to send O signal. Replace thermostat if required.

12. Clean interior of cabinet.13. Check drain pan is draining freely.

Page 6: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

CLIMATEMASTER WATER-SOURCE HEAT PUMPS

817 ChassisR e v. : 4 / 1 5 / 1 6

6 C l i m a t e M a s t e r Wa t e r - S o u r c e H e a t P u m p s

Model Refrigerant Wiring DiagramPart Number Electrical Control Agency

81709-36

EarthPure®(HFC-410A)

96B0036N18208-230/1/60,

265/1/60

“P” ControlsETL96B0036N07 “S” Controls

69358802 “M” Controls

817 Series Wiring Diagram Matrix

Chassis

All diagrams can be located online at climatemaster.com using the part numbers presented below

Model VoltageCode Voltage Min/Max

VoltageCompressor

RLA LRA

817 09 G 208-

230/60/1 197/254 4.7 23

817 12 G 208-

230/60/1 197/254 5.3 30

TRM 18 G 208-

230/60/1 197/254 6.6 33

817/TRM 24 G 208-

230/60/1 197/254 12.8 58.3

817/TRM 30 G 208-

230/60/1 197/254 12.8 64

817/TRM 36 G 208-

230/60/1 197/254 14.1 77

817 09 E 265/60/1 239/292 3.5 22.0

817 12 E 265/60/1 239/292 4.2 22.0

TRM 18 E 265/60/1 239/292 5.6 28.0

817/TRM 24 E 265/60/1 239/292 13.5 47.5

817/TRM 30 E 265/60/1 239/292 13.5 52.0

817/TRM 36 E 265/60/1 239/292 14.8 62.8

Electrical Data

VERIFY ELECTRICAL SERVICE IS ADEQUATE FOR NEW CHASSIS.

Page 7: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

THE SMART SOLUTION FOR ENERGY EFFICIENCY

817 Chassis R e v. : 4 / 1 5 / 1 6

7c l i m a t e m a s t e r . c o m

Tab

Tab

Tab

Tab

8. Field connect blue wire, shipped loose with chassis. Part No. 11B0023N01.

Old Cabinet New Chassis

Field Low Voltage

SEE NOTE 8

Wiring Diagrams - 96B0036N18 - P Controls

Page 8: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

CLIMATEMASTER WATER-SOURCE HEAT PUMPS

817 ChassisR e v. : 4 / 1 5 / 1 6

8 C l i m a t e M a s t e r Wa t e r - S o u r c e H e a t P u m p s

Tab

3. Cannot order motorized water valve for S control.

Wiring Diagrams - 96B0036N07 - S Controls

Page 9: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

THE SMART SOLUTION FOR ENERGY EFFICIENCY

817 Chassis R e v. : 4 / 1 5 / 1 6

9c l i m a t e m a s t e r . c o m

Wiring Diagrams - 69358802 - M Controls

Page 10: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

CLIMATEMASTER WATER-SOURCE HEAT PUMPS

817 ChassisR e v. : 4 / 1 5 / 1 6

10 C l i m a t e M a s t e r Wa t e r - S o u r c e H e a t P u m p s

Preventive Maintenance

Water Coil Maintenance - (Direct ground water applications only)If the system is installed in an area with a known high mineral content (125 P.P.M. or greater) in the water, it is best to establish a periodic maintenance schedule with the owner so the coil can be checked regularly. Consult the well water applications section of this manual for a more detailed water coil material selection. Should periodic coil cleaning be necessary, use standard coil cleaning procedures, which are compatible with the heat exchanger material and copper water lines. Generally, the more water flowing through the unit, the less chance for scaling. Therefore, 1.5 gpm per ton [2.0 l/m per kW] is recommended as a minimum flow. Minimum flow rate for entering water temperatures below 50°F [10°C] is 2.0 gpm per ton [2.6 l/m per kW].

Water Coil Maintenance - (All other water loop applications) Generally water coil maintenance is not needed for closed loop systems. However, if the piping is known to have high dirt or debris content, it is best to establish a periodic maintenance schedule with the owner so the water coil can be checked regularly. Dirty installations are typically the result of deterioration of iron or galvanized piping or components in the system. Open cooling towers requiring heavy chemical treatment and mineral buildup through water use can also contribute to higher maintenance. Should periodic coil cleaning be necessary, use standard coil cleaning procedures, which are compatible with both the heat exchanger material and copper water lines. Generally, the more water flowing through the unit, the less chance for scaling. However, flow rates over 3 gpm per ton (3.9 l/m per kW) can produce water (or debris) velocities that can erode the heat exchanger wall and ultimately produce leaks.

Filters - Filters must be clean to obtain maximum performance. Filters should be inspected every month under normal operating conditions and be replaced when necessary. Units should never be operated without a filter.

Washable, high efficiency, electrostatic filters, when dirty, can exhibit a very high pressure drop for the fan motor and reduce air flow, resulting in poor performance. It is especially important to provide consistent washing of these filters (in the opposite direction of the normal air flow) once per month using a high pressure wash similar to those found at self-serve car washes.

Condensate Drain - In areas where airborne bacteria may produce a “slimy” substance in the drain pan, it may be necessary to treat the drain pan chemically with an algaecide approximately every three months to minimize the problem. The condensate pan may also need to be cleaned periodically to insure indoor air quality. The condensate drain can pick up lint and dirt, especially with dirty filters. Inspect the drain twice a year to avoid the possibility of plugging and eventual overflow.

Compressor - Conduct annual amperage checks to ensure that amp draw is no more than 10% greater than indicated on the serial plate data.

Fan Motors - All units have lubricated fan motors. Fan motors should never be lubricated unless obvious, dry operation is suspected. Periodic maintenance oiling is not recommended, as it will result in dirt accumulating in the excess oil and cause eventual motor failure. Conduct annual dry operation check and amperage check to insure amp draw is no more than 10% greater than indicated on serial plate data.

Air Coil - The air coil must be cleaned to obtain maximum performance. Check once a year under normal operating conditions and, if dirty, brush or vacuum clean. Care must be taken not to damage the aluminum fins while cleaning. CAUTION: Fin edges are sharp.

Cabinet - Check inside cabinet once a year. Gently brush or vacuum clean if needed. Do not tear insulation.

Refrigerant System - To maintain sealed circuit integrity, do not install service gauges unless unit operation appears abnormal. Reference the operating charts for pressures and temperatures. Verify that air and water flow rates are at proper levels before servicing the refrigerant circuit.

Page 11: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

THE SMART SOLUTION FOR ENERGY EFFICIENCY

817 Chassis R e v. : 4 / 1 5 / 1 6

11c l i m a t e m a s t e r . c o m

Start-up Log Sheet

Installer: Complete unit and system checkout and follow unit start-up procedures in the IOM. Use this form to record unit information, temperatures and pressures during start-up. Keep this form for future reference.

Job Name: Street Address:

Old Chassis Model Number: Serial Number:

Old Cabinet Model Number: Serial Number:

New Chassis Model Number: Serial Number:

Unit Location in Building:

Date: Sales Order No:

Deck Kit Number: (If ordered)

In order to minimize troubleshooting and costly system failures, complete the following checks and data entries before the system is put into full operation.

Temperatures: F or C Antifreeze: %Pressures: PSIG or kPa Type:

Cooling Mode Heating ModeReturn-Air Temperature DB WB DBSupply-Air Temperature DB WB DBTemperature DifferentialEntering Fluid Temperature

Leaving Fluid Temperature

Temperature Differential

Water Coil Heat Exchanger (Water Pressure IN)

Water Coil Heat Exchanger (Water Pressure OUT)Pressure DifferentialFlow Rate GPM (l/s)CompressorAmpsVoltsDischarge Line Temperature MotorAmpsVolts

Allow unit to run 15 minutes in each mode before taking data.Do not connect gauge lines

Page 12: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

CLIMATEMASTER WATER-SOURCE HEAT PUMPS

817 ChassisR e v. : 4 / 1 5 / 1 6

12 C l i m a t e M a s t e r Wa t e r - S o u r c e H e a t P u m p s

Functional TroubleshootingFor Cabinets with CXM or DXM Boards

Fault Htg Clg Possible Cause Solution

Main power problems X X Green Status LED Off

Check line voltage circuit breaker and disconnect.Check for line voltage between L1 and L2 on the contactor.Check for 24VAC between R and C on CXM/DXM'Check primary/secondary voltage on transformer.

HP Fault Code 2 High Pressure

X Reduced or no water flow in coolingCheck pump operation or valve operation/setting.Check water flow adjust to proper flow rate.

X Water Temperature out of range in cooling Bring water temp within design parameters.

X Reduced or no air flow in heating

Check for dirty air filter and clean or replace.Check fan motor operation and airflow restrictions.Dirty Air Coil- construction dust etc.Too high of external static. Check static vs blower table.

X Air temperature out of range in heating Bring return air temp within design parameters.X X Overcharged with refrigerant Check superheat/subcooling vs typical operating condition table.X X Bad HP Switch Check switch continuity and operation. Replace.

LP/LOC FaultCode 3 Low Pressure / Loss of Charge

X X Insufficient charge Check for refrigerant leaks

X Compressor pump down at start-up Check charge and start-up water flow.

LT1 FaultCode 4 Water coil low temperature limit

X Reduced or no water flow in heatingCheck pump operation or water valve operation/setting.Plugged strainer or filter. Clean or replace..Check water flow adjust to proper flow rate.

X Inadequate antifreeze level Check antifreeze density with hydrometer.

X Improper temperature limit setting (30°F vs 10°F [-1°C vs -2°C]) Clip JW3 jumper for antifreeze (10°F [-12°C]) use.

X Water Temperature out of range Bring water temp within design parameters.X X Bad thermistor Check temp and impedance correlation per chart

LT2 FaultCode 5 Air coil low temperature limit

X Reduced or no air flow in cooling Check for dirty air filter and clean or replace.Check fan motor operation and airflow restrictions.Too high of external static. Check static vs blower table.

X Air Temperature out of range Too much cold vent air? Bring entering air temp within design parameters.

X Improper temperature limit setting (30°F vs 10°F [-1°C vs -12°C]) Normal airside applications will require 30°F [-1°C] only.

X X Bad thermistor Check temp and impedance correlation per chart.

Condensate Fault Code 6

X X Blocked drain Check for blockage and clean drain.X X Improper trap Check trap dimensions and location ahead of vent.

X Poor drainageCheck for piping slope away from unit.Check slope of unit toward outlet.Poor venting. Check vent location.

X Moisture on sensor Check for moisture shorting to air coil.X X Plugged air filter Replace air filter.x X Restricted Return Air Flow Find and eliminate restriction. Increase return duct and/or grille size.

Over/Under Voltage Code 7 (Auto resetting)

X X Under Voltage

Check power supply and 24VAC voltage before and during operation.Check power supply wire size.Check compressor starting. Need hard start kit?Check 24VAC and unit transformer tap for correct power supply voltage.

X X Over VoltageCheck power supply voltage and 24VAC before and during operation.Check 24VAC and unit transformer tap for correct power supply voltage.

Unit Performance SentinelCode 8

X Heating mode LT2>125°F [52°C] Check for poor air flow or overcharged unit.

X Cooling Mode LT1>125°F [52°C] OR LT2< 40ºF [4ºC]) Check for poor water flow, or air flow.

Swapped ThermistorCode 9 X X LT1 and LT2 swapped Reverse position of thermistors

No Fault Code ShownX X No compressor operation See "Only Fan Operates".X X Compressor overload Check and replace if necessary.X X Control board Reset power and check operation.

Unit Short Cycles

X X Dirty air filter Check and clean air filter.X X Unit in "test mode" Reset power or wait 20 minutes for auto exit.X X Unit selection Unit may be oversized for space. Check sizing for actual load of space.X X Compressor overload Check and replace if necessary

Only Fan Runs

X X Thermostat position Ensure thermostat set for heating or cooling operation.X X Unit locked out Check for lockout codes. Reset power.X X Compressor Overload Check compressor overload. Replace if necessary.

X X Thermostat wiring Check thermostat wiring at heat pump. Jumper Y and R for compressor operation in test mode.

Only Compressor Runs

X X Thermostat wiring Check G wiring at heat pump. Jumper G and R for fan operation

X XFan motor relay

Jumper G and R for fan operation. Check for Line voltage across BR contacts.

X X Check fan power enable relay operation (if present).X X Fan motor Check for line voltage at motor. Check capacitor.

X X Thermostat wiring Check thermostat wiring at heat pump. Jumper Y and R for compressor operation in test mode

Unit Doesn’t Operatein Cooling

X Reversing valveSet for cooling demand and check 24VAC on RV coil and at CXM/DXM board.If RV is stuck, run high pressure up by reducing water flow and while operating engage and disengage RV coil voltage to push valve.

X Thermostat setup Check for ‘O’ RV setup not ‘B’.X Thermostat wiring Check O wiring at heat pump. Jumper O and R for RV coil ‘click’.

X Thermostat wiring

Put thermostat in cooling mode. Check 24 VAC on O (check between C and O); check for 24 VAC on W (check between W and C). There should be voltage on O, but not on W. If voltage is present on W, thermostat may be bad or wired incorrectly.

Page 13: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

THE SMART SOLUTION FOR ENERGY EFFICIENCY

817 Chassis R e v. : 4 / 1 5 / 1 6

13c l i m a t e m a s t e r . c o m

Performance Troubleshooting Htg Clg Possible Cause Solution

Insufficient capacity/ Not cooling or heating

X X Dirty filter Replace or clean.

X Reduced or no air flow in heating

Check for dirty air filter and clean or replace.

Check fan motor operation and airflow restrictions.

Too high of external static. Check static vs. blower table.

X Reduced or no air flow in cooling

Check for dirty air filter and clean or replace.

Check fan motor operation and airflow restrictions.

Too high of external static. Check static vs. blower table.

X X Leaky duct work Check supply and return air temperatures at the unit and at distant duct registers if significantly different, duct leaks are present.

X X Low refrigerant charge Check superheat and subcooling per chart.

X X Restricted metering device Check superheat and subcooling per chart. Replace.

X Defective reversing valve Perform RV touch test.

X X Thermostat improperly located Check location and for air drafts behind stat.

X X Unit undersized Recheck loads & sizing. Check sensible clg. load and heat pump capacity.

X X Scaling in water heat exchanger Perform scaling check and clean if necessary.

X X Inlet water too hot or too cold Check load, loop sizing, loop backfill, ground moisture.

High Head Pressure

X Reduced or no air flow in heating

Check for dirty air filter and clean or replace.

Check fan motor operation and air flow restrictions.

Too high of external static. Check static vs. blower table.

X Reduced or no water flow in coolingCheck pump operation or valve operation/setting.

Check water flow. Adjust to proper flow rate.

X Inlet water too hot Check load, loop sizing, loop backfill, ground moisture.

X Air temperature out of range in heating Bring return air temperature within design parameters.

X Scaling in water heat exchanger Perform scaling check and clean if necessary.

X X Unit overcharged Check superheat and subcooling. Re-weigh in charge.

X X Non-condensables in system Vacuum system and re-weigh in charge.

X X Restricted metering device. Check superheat and subcooling per chart. Replace.

Low Suction Pressure

X Reduced water flow in heating.

Check pump operation or water valve operation/setting.

Plugged strainer or filter. Clean or replace.

Check water flow. Adjust to proper flow rate.

X Water temperature out of range. Bring water temperature within design parameters.

X Reduced air flow in cooling.

Check for dirty air filter and clean or replace.

Check fan motor operation and air flow restrictions.

Too high of external static. Check static vs. blower table.

X Air temperature out of range Too much cold vent air? Bring entering air temperature within design parameters.

X X Insufficient charge Check for refrigerant leaks.

Low Discharge Air Temperature in Heating

X Too high of air flow Check fan motor speed selection and air flow chart.

X Poor performance See ‘Insufficient Capacity’

High humidityX Too high of air flow Check fan motor speed selection and airflow chart.

X Unit oversized Recheck loads & sizing. Check sensible clg load and heat pump capacity.

Performance Troubleshooting

Page 14: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

CLIMATEMASTER WATER-SOURCE HEAT PUMPS

817 ChassisR e v. : 4 / 1 5 / 1 6

14 C l i m a t e M a s t e r Wa t e r - S o u r c e H e a t P u m p s

Troubleshooting Form

Note: Never connect refrigerant gauges during startup procedures. Conduct water-side analysis using P/T ports to determine water flow and temperature difference. If water-side analysis shows poor performance, refrigerant troubleshooting may be required. Connect refrigerant gauges as a last resort.

:etaD putratS:epyT pooL:remotsuC

Model #: :% & epyT ezeerfitnA:# laireS

Complaint:

VoltageCompressor Amps

1 Suction Temp2 Suction Press

2a Saturation Temp2b Superheat3 Discharge Temp4 Discharge Press

4a Saturation Temp4b Subcooling5 Liquid Line Temp6 Source Water In Tmp7 Source Water Out Tmp8 Source Water In Pres9

1011

Source Water Out Pres9a Press Drop9b Flow Rate

Return Air TempSupply Air Temp

Heat of Extraction (Absorption) or Heat of Rejection:

HE or HR =

Flow Rate x Temp. Diff x Fluid Factor

setoNnoitpircseD

Temp Diff. =

Heating Cooling

Water-to-Air Units

COMPRESSOR

DISCHARGE

SUCTION

EXPANSIONVALVE FILTER

DRIER

REVERSINGVALVE

HEATING POSITION COOLING POSITION

1

COAX

5

10 11

9

7

8

6

4

3

2

LT2:HEATINGLIQUIDLINE

5 LT1:COOLINGLIQUIDLINE

CONDENSER (COOLING)EVAPORATOR (HEATING)

REFRIG FLOW - HEATING REFRIG FLOW - COOLING

REFRIGERANT: HFC-410A

OPERATING MODE: HEATING COOLING

Fluid Factor: (for Btuh)500 (Water); 485 (Antifreeze)

Source

Fluid Factor: (for kW)4.18 (Water); 4.05 (Antifreeze)

AIRCOIL

Superheat = Suction temperature - suction saturation temp. = _________________ (deg F)

Subcooling = Discharge saturation temp. - liquid line temp. = _________________ (deg F)

CONDENSER (HEATING)EVAPORATOR (COOLING)

Page 15: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

THE SMART SOLUTION FOR ENERGY EFFICIENCY

817 Chassis R e v. : 4 / 1 5 / 1 6

15c l i m a t e m a s t e r . c o m

Warranty

CLI

MAT

E M

AST

ER, I

NC

.LI

MIT

ED E

XPR

ESS

WA

RR

AN

TY/ L

IMIT

ATIO

N O

F R

EMED

IES

AN

D L

IABI

LITY

It is

exp

ress

ly u

nder

stoo

d th

at u

nles

s a st

atem

ent i

s spe

ci c

ally

iden

ti e

d as

a w

arra

nty,

stat

emen

ts m

ade

by C

limat

e M

aste

r, In

c., a

Del

awar

e co

rpor

atio

n, (“

CM

”) o

r its

repr

esen

tativ

es, r

elat

ing

to C

M’s

pro

duct

s, w

heth

er o

ral,

writ

ten

or c

onta

ined

in a

ny sa

les l

itera

ture

, cat

alog

or a

ny o

ther

agr

eem

ent,

are

not e

xpre

ss w

arra

ntie

s and

do

not f

orm

a p

art o

f the

bas

is o

f the

bar

gain

, but

are

mer

ely

CM

’s o

pini

on o

r com

men

datio

n of

CM

’s p

rodu

cts.

EXC

EPT

AS

SPEC

IFIC

ALL

Y S

ET F

OR

TH H

EREI

N, T

HER

E IS

NO

EX

PRES

S W

AR

RA

NTY

AS

TO A

NY

OF

CM

’S P

RO

DU

CTS

. CM

MA

KES

NO

WA

RR

AN

TY A

GA

INST

LAT

ENT

DEF

ECTS

. CM

MA

KES

N

O W

AR

RA

NTY

OF

MER

CH

AN

TABI

LITY

OF

THE

GO

OD

S O

R O

F TH

E FI

TNES

S O

F TH

E G

OO

DS

FOR

AN

Y P

AR

TIC

ULA

R P

UR

POSE

.

GR

AN

T O

F LI

MIT

ED E

XPR

ESS

WA

RR

AN

TYC

M w

arra

nts C

M p

rodu

cts p

urch

ased

and

reta

ined

in th

e U

nite

d St

ates

of A

mer

ica

and

Can

ada

to b

e fr

ee fr

om d

efec

ts in

mat

eria

l and

wor

kman

ship

und

er n

orm

al u

se a

nd m

aint

enan

ce a

s fol

low

s: (1

) All

com

plet

e ai

r con

ditio

n-in

g, h

eatin

g an

d/or

hea

t pum

p un

its b

uilt

or so

ld b

y C

M fo

r tw

elve

(12)

mon

ths f

rom

dat

e of

uni

t sta

rt up

or e

ight

een

(18)

mon

ths f

rom

dat

e of

ship

men

t (fr

om fa

ctor

y), w

hich

ever

com

es

rst;

(2) R

epai

r and

repl

acem

ent p

arts

, w

hich

are

not

supp

lied

unde

r war

rant

y, fo

r nin

tey

(90)

day

s fro

m d

ate

of sh

ipm

ent (

from

fact

ory)

. A

ll pa

rts m

ust b

e re

turn

ed to

CM

’s fa

ctor

y in

Okl

ahom

a C

ity, O

klah

oma,

frei

ght p

repa

id, n

o la

ter t

han

sixt

y (6

0) d

ays a

fter

the

date

of t

he fa

ilure

of t

he p

art;

if C

M d

eter

min

es th

e pa

rt to

be

defe

ctiv

e an

d w

ithin

CM

’s L

imite

d Ex

pres

s War

rant

y, C

M sh

all,

whe

n su

ch p

art h

as b

een

eith

er re

plac

ed o

r rep

aire

d, re

turn

such

to a

fact

ory

reco

gniz

ed d

eale

r, co

ntra

ctor

or s

ervi

ce o

rgan

izat

ion,

F.O

.B. C

M’s

fact

ory,

Okl

ahom

a C

ity, O

klah

oma,

frei

ght p

repa

id. T

he w

arra

nty

on a

ny p

arts

repa

ired

or re

plac

ed u

nder

war

rant

y ex

pire

s at t

he e

nd o

f the

orig

inal

war

rant

y pe

riod.

This

war

rant

y do

es n

ot c

over

and

doe

s not

app

ly to

: (1)

Air l

ters

, fus

es, r

efrig

eran

t, u

ids,

oil;

(2) P

rodu

cts r

eloc

ated

afte

r ini

tial i

nsta

llatio

n; (3

) Any

por

tion

or c

ompo

nent

of a

ny sy

stem

that

is n

ot su

pplie

d by

CM

, reg

ardl

ess

of th

e ca

use

of th

e fa

ilure

of s

uch

porti

on o

r com

pone

nt; (

4) P

rodu

cts o

n w

hich

the

unit

iden

ti c

atio

n ta

gs o

r lab

els h

ave

been

rem

oved

or d

efac

ed; (

5) P

rodu

cts o

n w

hich

pay

men

t to

CM

is o

r has

bee

n in

def

ault;

(6) P

rodu

cts

whi

ch h

ave

defe

cts o

r dam

age

whi

ch re

sult

from

impr

oper

inst

alla

tion,

wiri

ng, e

lect

rical

imba

lanc

e ch

arac

teris

tics o

r mai

nten

ance

; or a

re c

ause

d by

acc

iden

t, m

isus

e or

abu

se,

re,

ood

, alte

ratio

n or

mis

appl

icat

ion

of th

e pr

od-

uct;

(7) P

rodu

cts w

hich

hav

e de

fect

s or d

amag

e w

hich

resu

lt fr

om a

con

tam

inat

ed o

r cor

rosi

ve a

ir or

liqu

id su

pply

, ope

ratio

n at

abn

orm

al te

mpe

ratu

res,

or u

naut

horiz

ed o

peni

ng o

f ref

riger

ant c

ircui

t; (8

) Mol

d, fu

ngus

or b

acte

ria

dam

ages

; (9)

Pro

duct

s sub

ject

ed to

cor

rosi

on o

r abr

asio

n; (1

0) P

rodu

cts m

anuf

actu

red

or su

pplie

d by

oth

ers;

(11)

Pro

duct

s whi

ch h

ave

been

subj

ecte

d to

mis

use,

neg

ligen

ce o

r acc

iden

ts; (

12) P

rodu

cts w

hich

hav

e be

en o

pera

ted

in a

man

ner c

ontra

ry to

CM

’s p

rinte

d in

stru

ctio

ns; o

r (13

) Pro

duct

s whi

ch h

ave

defe

cts,

dam

age

or in

suf

cien

t per

form

ance

as a

resu

lt of

insu

f ci

ent o

r inc

orre

ct sy

stem

des

ign

or th

e im

prop

er a

pplic

atio

n of

CM

’s p

rodu

cts.

CM

is n

ot re

spon

sibl

e fo

r: (1

) The

cos

ts o

f any

ui

ds, r

efrig

eran

t or o

ther

syst

em c

ompo

nent

s, or

ass

ocia

ted

labo

r to

repa

ir or

repl

ace

the

sam

e, w

hich

is in

curr

ed a

s a re

sult

of a

def

ectiv

e pa

rt co

vere

d by

CM

’s L

imite

d Ex

pres

s W

arra

nty;

(2)

The

cos

ts o

f lab

or, r

efrig

eran

t, m

ater

ials

or s

ervi

ce in

curr

ed in

rem

oval

of t

he d

efec

tive

part,

or i

n ob

tain

ing

and

repl

acin

g th

e ne

w o

r rep

aire

d pa

rt; o

r, (3

) Tra

nspo

rtatio

n co

sts o

f the

def

ectiv

e pa

rt fr

om th

e in

stal

la-

tion

site

to C

M o

r of t

he re

turn

of a

ny p

art n

ot c

over

ed b

y C

M’s

Lim

ited

Expr

ess W

arra

nty.

Lim

itatio

n: T

his L

imite

d Ex

pres

s War

rant

y is

giv

en in

lieu

of a

ll ot

her w

arra

ntie

s. If

, not

with

stan

ding

the

disc

laim

ers c

onta

ined

her

ein,

it is

det

erm

ined

that

oth

er w

arra

ntie

s exi

st, a

ny su

ch w

arra

ntie

s, in

clud

ing

with

out l

imita

-tio

n an

y ex

pres

s war

rant

ies o

r any

impl

ied

war

rant

ies o

f tn

ess f

or p

artic

ular

pur

pose

and

mer

chan

tabi

lity,

shal

l be

limite

d to

the

dura

tion

of th

e Li

mite

d Ex

pres

s War

rant

y.

LIM

ITAT

ION

OF

REM

EDIE

SIn

the

even

t of a

bre

ach

of th

e Li

mite

d Ex

pres

s War

rant

y, C

M w

ill o

nly

be o

blig

ated

at C

M’s

opt

ion

to re

pair

the

faile

d pa

rt or

uni

t or t

o fu

rnis

h a

new

or r

ebui

lt pa

rt or

uni

t in

exch

ange

for t

he p

art o

r uni

t whi

ch h

as fa

iled.

If

afte

r writ

ten

notic

e to

CM

’s fa

ctor

y in

Okl

ahom

a C

ity, O

klah

oma

of e

ach

defe

ct, m

alfu

nctio

n or

oth

er fa

ilure

and

a re

ason

able

num

ber o

f atte

mpt

s by

CM

to c

orre

ct th

e de

fect

, mal

func

tion

or o

ther

failu

re a

nd th

e re

med

y fa

ils

of it

s ess

entia

l pur

pose

, CM

shal

l ref

und

the

purc

hase

pric

e pa

id to

CM

in e

xcha

nge

for t

he re

turn

of t

he so

ld g

ood(

s). S

aid

refu

nd sh

all b

e th

e m

axim

um li

abili

ty o

f CM

. TH

IS R

EMED

Y IS

TH

E SO

LE A

ND

EX

CLU

SIV

E R

EMED

Y O

F TH

E BU

YER

OR

TH

EIR

PU

RC

HA

SER

AG

AIN

ST C

M F

OR

BR

EAC

H O

F C

ON

TRA

CT,

FO

R T

HE

BREA

CH

OF

AN

Y W

AR

RA

NTY

OR

FO

R C

M’S

NEG

LIG

ENC

E O

R IN

STR

ICT

LIA

BILI

TY.

LIM

ITAT

ION

OF

LIA

BILI

TYC

M sh

all h

ave

no li

abili

ty fo

r any

dam

ages

if C

M’s

per

form

ance

is d

elay

ed fo

r any

reas

on o

r is p

reve

nted

to a

ny e

xten

t by

any

even

t suc

h as

, but

not

lim

ited

to: a

ny w

ar, c

ivil

unre

st, g

over

nmen

t res

trict

ions

or r

estra

ints

, stri

kes

or w

ork

stop

page

s, r

e,

ood,

acc

iden

t, sh

orta

ges o

f tra

nspo

rtatio

n, fu

el, m

ater

ial,

or la

bor,

acts

of G

od o

r any

oth

er re

ason

bey

ond

the

sole

con

trol o

f CM

. CM

EX

PRES

SLY

DIS

CLA

IMS

AN

D E

XC

LUD

ES A

NY

LIA

BIL-

ITY

FO

R C

ON

SEQ

UEN

TIA

L O

R IN

CID

ENTA

L D

AM

AG

E IN

CO

NTR

AC

T, F

OR

BR

EAC

H O

F A

NY

EX

PRES

S O

R IM

PLIE

D W

AR

RA

NTY

, OR

IN T

OR

T, W

HET

HER

FO

R C

M’s

NEG

LIG

ENC

E O

R A

S ST

RIC

T LI

ABI

LITY

.

OBT

AIN

ING

WA

RR

AN

TY P

ERFO

RM

AN

CE

Nor

mal

ly, t

he c

ontra

ctor

or s

ervi

ce o

rgan

izat

ion

who

inst

alle

d th

e pr

oduc

ts w

ill p

rovi

de w

arra

nty

perf

orm

ance

for t

he o

wne

r. Sh

ould

the

inst

alle

r be

unav

aila

ble,

con

tact

any

CM

reco

gniz

ed d

eale

r, co

ntra

ctor

or s

ervi

ce o

rgan

iza-

tion.

If a

ssis

tanc

e is

requ

ired

in o

btai

ning

war

rant

y pe

rfor

man

ce, w

rite

or c

all:

Clim

ate

Mas

ter,

Inc.

• C

usto

mer

Ser

vice

• 73

00 S

.W. 4

4th

Stre

et •

Okl

ahom

a C

ity, O

klah

oma

7317

9 (4

05) 7

45-6

000

NO

TE: S

ome

stat

es o

r Can

adia

n pr

ovin

ces d

o no

t allo

w li

mita

tions

on

how

long

an

impl

ied

war

rant

y la

sts,

or th

e lim

itatio

n or

exc

lusi

ons o

f con

sequ

entia

l or i

ncid

enta

l dam

ages

, so

the

fore

goin

g ex

clus

ions

and

lim

itatio

ns m

ay

not a

pply

to y

ou. T

his w

arra

nty

give

s you

spec

i c

lega

l rig

hts,

and

you

may

als

o ha

ve o

ther

righ

ts w

hich

var

y fr

om st

ate

to st

ate

and

from

Can

adia

n pr

ovin

ce to

Can

adia

n pr

ovin

ce.

Plea

se re

fer t

o th

e C

M In

stal

latio

n, O

pera

tion

and

Mai

nten

ance

Man

ual f

or o

pera

ting

and

mai

nten

ance

inst

ruct

ions

.

*LC083*

Rev

.: 1

1/09

LC

083

Page 16: Tranquility Modular (817) Vertical Stac Chassis Commercial Vertical Stac Water-Source Heat Pump Chassis ... Unit Protection - Cover units on the job site with either the original packaging

CLIMATEMASTER WATER-SOURCE HEAT PUMPS

817 ChassisR e v. : 4 / 1 5 / 1 6

16 C l i m a t e M a s t e r Wa t e r - S o u r c e H e a t P u m p s

Date: Item: Action:

04/15/16 Text Udated

02/28/14 Text and Wiring Diagrams Updated

7/12/13 Miscellaneous Items Updated

11/09/12 POE Oil Warning Added

11/15/11 Model NomenclatureCabinet and Chassis Pre-Installation and Chassis Installation. Updated

01/03/11 Format - All Pages Updated

07/26/10 Wiring Diagrams Updated

06/28/10 Start-up Sheet Log Updated

06/11/10 Format - All Pages Updated

02/17/10 First Published

Revision History

97B0056N02

*97B0056N01*

R

MA

NU

FAC

TUR

ER

CERTIFIED TO ARI AS COMPLY

ING

WIT

H

ISOSTANDARD 13256-1

HEAT PUMPS

WAT

ERTO

AIR BRINETOAIR

© ClimateMaster, Inc. 2006

7300 S.W. 44th StreetOklahoma City, OK 73179

Phone: 405-745-6000Fax: 405-745-6058

climatemaster.com

ClimateMaster works continually to improve its products. As a result, the design and specifications of each product at the time for order may be changed without notice and may not be as described herein. Please contact ClimateMaster’s Customer Service Department at 1-405-745-6000 for specific information on the current design and specifications. Statements and other information contained herein are not express warranties and do not form the basis of any bargain between the parties, but are merely ClimateMaster’s opinion or commendation of its products.