TRAINING OPERATIONS IN SMALL DEPARTMENTS

Visual 6.Visual 6.11

TRAINING OPERATIONS IN TRAINING OPERATIONS IN SMALL DEPARTMENTSSMALL DEPARTMENTS

UNIT 6:UNIT 6:COURSE DELIVERY AND COURSE DELIVERY AND

EVALUATIONEVALUATION

NATIONAL FIRE ACADEMYNATIONAL FIRE ACADEMY


GOALGOAL

To manage the delivery and evaluation To manage the delivery and evaluation of training.of training.


TERMINAL OBJECTIVESTERMINAL OBJECTIVES

• Describe issues important to a Describe issues important to a training schedule.training schedule.

• Explain where to find appropriate Explain where to find appropriate training resources.training resources.

• Describe the elements of program Describe the elements of program and student evaluation.and student evaluation.


CURRICULA SELECTION AND CURRICULA SELECTION AND DELIVERY CONSIDERATIONSDELIVERY CONSIDERATIONS

How do you acquire your training How do you acquire your training programs, curricula, and media programs, curricula, and media support materials?support materials?


COURSE DELIVERY AND COURSE DELIVERY AND EVALUATIONEVALUATION

• Consider options available for Consider options available for obtaining curricula for training obtaining curricula for training programs.programs.

• Development of materials.Development of materials.

– Advantages.Advantages.

– Disadvantages.Disadvantages.


COURSE DELIVERY AND COURSE DELIVERY AND EVALUATION (cont'd)EVALUATION (cont'd)


• Purchased materials.Purchased materials.






• Methodology to update material to Methodology to update material to reflect new technology.reflect new technology.





What problems have you had with What problems have you had with delivering training?delivering training?


PROBLEMS AND ISSUES WITH PROBLEMS AND ISSUES WITH TRAINING DELIVERYTRAINING DELIVERY

• SchedulingScheduling

• Size of classSize of class

• FacilitiesFacilities

• Obtaining instructorsObtaining instructors


PROBLEMS AND ISSUES WITH PROBLEMS AND ISSUES WITH TRAINING DELIVERY (cont'd)TRAINING DELIVERY (cont'd)

Build flexibility in training delivery.Build flexibility in training delivery.

• For any planned training activity that For any planned training activity that may be affected by weather, equipment may be affected by weather, equipment availability, or other factors, an availability, or other factors, an alternate lesson should be planned and alternate lesson should be planned and prepared for.prepared for.

• Weather may have an effect on safety or Weather may have an effect on safety or on the learning environment.on the learning environment.


PROBLEMS AND ISSUES WITH PROBLEMS AND ISSUES WITH TRAINING DELIVERY (cont'd)TRAINING DELIVERY (cont'd)

Have logistical issues been planned?Have logistical issues been planned?• Have safety precautions been Have safety precautions been

considered?considered?• Is facility ready?Is facility ready?• Is audiovisual equipment ready?Is audiovisual equipment ready?• Are Instructor Guides (IG's) and Are Instructor Guides (IG's) and

Student Manuals (SM's) ready?Student Manuals (SM's) ready?


SELECTING AND OBTAINING SELECTING AND OBTAINING TRAINING RESOURCESTRAINING RESOURCES

A significant amount of time must be A significant amount of time must be devoted to the development of training devoted to the development of training curricula.curricula.

• Development of curricula and media is Development of curricula and media is time-consuming.time-consuming.

• Every training session should be Every training session should be delivered from a lesson plan or plan delivered from a lesson plan or plan of presentation.of presentation.


SELECTING AND OBTAINING SELECTING AND OBTAINING TRAINING RESOURCES (cont'd)TRAINING RESOURCES (cont'd)

• Training materials may be obtained from several Training materials may be obtained from several sources--some free or on loan.sources--some free or on loan.

• Chemical Manufacturers Association (CMA).Chemical Manufacturers Association (CMA).

– "Recognizing and Identifying Hazardous Materials.""Recognizing and Identifying Hazardous Materials."

– "Hazardous Materials Incident Analysis.""Hazardous Materials Incident Analysis."

– "Hazardous Materials: Pesticide Challenge.""Hazardous Materials: Pesticide Challenge."

– "Emergency Response Procedures for Agricultural "Emergency Response Procedures for Agricultural Ammonia Emergencies."Ammonia Emergencies."

– "Handling LP Gas Leaks and Fires.""Handling LP Gas Leaks and Fires."

– Many others.Many others.



Producers and distributors of Producers and distributors of commercially available materials:commercially available materials:

• NFPANFPA

• IFSTAIFSTA

• Many othersMany others



State fire training programs and State fire training programs and community colleges that offer fire-related community colleges that offer fire-related training programs may have training training programs may have training materials or programs available.materials or programs available.



Evaluating commercially available trainingEvaluating commercially available training• Do the curricula match our needs?Do the curricula match our needs?• Does the timeframe for delivery fit?Does the timeframe for delivery fit?• Do the curricula follow national Do the curricula follow national

professional standards?professional standards?• Will supplier provide a sample or loan to Will supplier provide a sample or loan to

review?review?• Can media be used to introduce subject, Can media be used to introduce subject,

develop subject, or summarize subject?develop subject, or summarize subject?



National Fire Academy (NFA)--most 2-day National Fire Academy (NFA)--most 2-day courses are developed, pilot tested, and made courses are developed, pilot tested, and made available for purchase.available for purchase.• National Audio Visual Center (NAVC).National Audio Visual Center (NAVC).

• National Technical Information Service National Technical Information Service (NTIS).(NTIS).

5285 Port Royal Road5285 Port Royal Road

Springfield, VA 22161Springfield, VA 22161

(703) 487-4650(703) 487-4650

– rr



NFA coursesNFA courses

• Currently 34 different subject titles Currently 34 different subject titles available. available.

• Prices range from $200 to $430.Prices range from $200 to $430.

• Training package includes Instructor Training package includes Instructor Guide, Student Manual, and all Guide, Student Manual, and all audiovisual media needed to deliver audiovisual media needed to deliver program.program.



NFA courses:NFA courses:

• Leadership I--Strategies for Company Leadership I--Strategies for Company SuccessSuccess

• Leadership II--Strategies for Personal Leadership II--Strategies for Personal SuccessSuccess

• Leadership III--Strategies for Supervisory Leadership III--Strategies for Supervisory SuccessSuccess


SELECTING AND OBTAINING SELECTING AND OBTAINING TRAINING RESOURCESTRAINING RESOURCES

NFA courses (cont'd):NFA courses (cont'd):

• Managing Company Tactical OperationsManaging Company Tactical Operations

• Public Fire Education PlanningPublic Fire Education Planning

• Building Construction for Fire Suppression Forces: Building Construction for Fire Suppression Forces: Principles, Wood, and Ordinary ConstructionPrinciples, Wood, and Ordinary Construction

• Building Construction for Fire Suppression Forces: Building Construction for Fire Suppression Forces: Noncumbustible and Fire-Resistive ConstructionNoncumbustible and Fire-Resistive Construction

– PreparationPreparation– DecisionmakingDecisionmaking--Developing Strategic Goals--Developing Strategic Goals– TacticsTactics--Developing Tactical Objectives--Developing Tactical Objectives



NFA NFA Managing Company Tactical Managing Company Tactical Operations: Tactics Operations: Tactics (MCTO:T)(MCTO:T)• RescueRescue

• VentilationVentilation

• Confinement/ExtinguishmentConfinement/Extinguishment

• SalvageSalvage

• OverhaulOverhaul

• Exposure protectionExposure protection



NFA MCTO:TNFA MCTO:T

• Uses three-dimensional simulation Uses three-dimensional simulation activity.activity.

• Students are divided into companies.Students are divided into companies.

• Incident Commander (IC) position is Incident Commander (IC) position is filled.filled.

• Requires communication between Requires communication between companies and IC.companies and IC.



NFA MCTO:TNFA MCTO:T

• Provides 20-minute overview of Provides 20-minute overview of construction and occupancy features construction and occupancy features similar to that being used in scenario.similar to that being used in scenario.

• Emphasizes path of fire spread.Emphasizes path of fire spread.

• Highlights anticipated fire separations-Highlights anticipated fire separations-firewall between dwelling and attached firewall between dwelling and attached garage.garage.


Video: "Conducting Video: "Conducting Simulation Exercises"Simulation Exercises"


EVALUATING THE TRAINING EVALUATING THE TRAINING FUNCTIONFUNCTION

As the fire department Training As the fire department Training Officer, is it important to evaluate Officer, is it important to evaluate your training program? Why?your training program? Why?


EVALUATING THE TRAINING EVALUATING THE TRAINING FUNCTION (cont'd)FUNCTION (cont'd)

What types of functions should you What types of functions should you evaluate? Why?evaluate? Why?


EVALUATING THE TRAINING EVALUATING THE TRAINING FUNCTIONFUNCTION

Evaluation considerations should Evaluation considerations should include two major functions of include two major functions of training program:training program:

• Process evaluationProcess evaluation

• Impact evaluationImpact evaluation


PROCESS EVALUATIONPROCESS EVALUATION

• Also known as program monitoringAlso known as program monitoring

• Documents that a program provided some Documents that a program provided some service, nature of service, and who service, nature of service, and who completed itcompleted it

• Measures extent of program's activityMeasures extent of program's activity

– Number of students attendingNumber of students attending

– Hours spent on trainingHours spent on training

– Budget detailsBudget details


IMPACT EVALUATIONIMPACT EVALUATION

• Answers questionsAnswers questions

• Measures performance and changeMeasures performance and change

• Measures behavior changeMeasures behavior change

• Can use pretests and posttestsCan use pretests and posttests

• Can measure behavior change by Can measure behavior change by observationobservation


EVALUATING INDIVIDUAL OR EVALUATING INDIVIDUAL OR TEAM PERFORMANCETEAM PERFORMANCE

Evaluation of individual or team success in Evaluation of individual or team success in meeting established objectives or job meeting established objectives or job performanceperformance

• Written examinationWritten examination

• Oral questioningOral questioning

• Practical evaluationPractical evaluation


PRACTICAL APPLICATION PRACTICAL APPLICATION TESTINGTESTING

OSHA 1910.120 for hazardous materials OSHA 1910.120 for hazardous materials response states that one way to accomplish response states that one way to accomplish annual refresher is to demonstrate competency annual refresher is to demonstrate competency and document the measurement methodology and document the measurement methodology instead of classroom refresher training.instead of classroom refresher training.• Practical evaluation--evaluators.Practical evaluation--evaluators.• Team evaluation--measures team Team evaluation--measures team success. success.


EXAMPLE OF TEAM EVALUATIONEXAMPLE OF TEAM EVALUATION

• A company of three firefighters and one A company of three firefighters and one officer, when given a pumper, shall officer, when given a pumper, shall respond to a specified location, establish respond to a specified location, establish a supply line from a hydrant, advance an a supply line from a hydrant, advance an 1-3/4-inch handline to the third floor, 1-3/4-inch handline to the third floor, and discharge a fog pattern from the and discharge a fog pattern from the window, within 5 minutes.window, within 5 minutes.

• Can one member of the team cause the Can one member of the team cause the team to fail?team to fail?


CONSIDERATIONS FOR EVALUATING CONSIDERATIONS FOR EVALUATING TRAINING PROGRAMSTRAINING PROGRAMS

• How effective is the program?How effective is the program?• What to do with curricula once goals have been What to do with curricula once goals have been

met and objectives accomplished?met and objectives accomplished?• What should be done if program is not meeting What should be done if program is not meeting

goals and objectives?goals and objectives?• What should be done if evaluation identifies What should be done if evaluation identifies

weaknesses in curricula?weaknesses in curricula?• What should be done if material is failing to What should be done if material is failing to

meet program needs?meet program needs?


Activity 6.1Activity 6.1Training Program EvaluationTraining Program Evaluation


SUMMARYSUMMARY

• A fire department Training Officer A fire department Training Officer should consider all options available to should consider all options available to obtain training curricula and training obtain training curricula and training media.media.

• The training curricula should be The training curricula should be evaluated to ensure it meets the needs of evaluated to ensure it meets the needs of the organization and has appropriate the organization and has appropriate objectives for the local audience.objectives for the local audience.


SUMMARY (cont'd)SUMMARY (cont'd)

• Quality training curricula developed by Quality training curricula developed by the NFA is available at very reasonable the NFA is available at very reasonable prices.prices.

• An evaluation of both the product and An evaluation of both the product and impact of training programs should be impact of training programs should be done frequently enough to provide the done frequently enough to provide the Training Officer with guidance and Training Officer with guidance and direction for the training program.direction for the training program.

TRAINING OPERATIONS IN SMALL DEPARTMENTS

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