TOWER SUPPORT - NetX
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The Tower Support team is committed to providing long-term, outstanding service to each customer. Each team member is a certified FLIR Field Technician, trained to service, maintain and operate SkyWatch products. To ensure customer satisfaction, we offer a full menu of support tools and resources. www.flir.com/skywatch SKYWATCH MAINTENANCE AND SUPPORT TEAM FLIR SKYWATCH ™ TOWER SUPPORT UNLIMITED TECHNICAL SUPPORT We offer unlimited technical support through the following resources: DELIVERY AND TRAINING Our technicians will be onsite to make sure you’re successful from the start. We provide the following services with our delivery and training plan. • Phone support • Web and E-mail support • On-site and In-field service (costs available upon request) • Troubleshooting • Unload and setup of your new Skywatch • Comprehensive training on system operations and features • Access to video tutorials for refresher and follow-on training WARRANTY AND SERVICE PLANS We provide lasting service and support for your SkyWatch™ tower to ensure it continues to operate at its peak performance. • All SkyWatch towers are covered under a One Year Bumper to Bumper Warranty • Multi-year extended warranties and two cost effective, value added service plans offered to assist you in maintaining your SkyWatch tower for many years to come • With the purchase of a service plan, our FLIR Field Technicians perform a 100+ point inspection and provide ongoing, personal tech support See back side for Silver & Gold service plan details Service plans are available throughout the US and select International Locations upon request
Transcript of TOWER SUPPORT - NetX
The Tower Support team is committed to providing
long-term, outstanding service to each customer. Each
team member is a certified FLIR Field Technician, trained
to service, maintain and operate SkyWatch products. To
ensure customer satisfaction, we offer a full menu of
support tools and resources.
www.flir.com/skywatch
S K Y W A T C H M A I N T E N A N C E A N D S U P P O R T T E A M
FLIR SKYWATCH™ TOWER SUPPORT
UNLIMITED TECHNICAL SUPPORTWe offer unlimited technical support through the following resources:
DELIVERY AND TRAININGOur technicians will be onsite to make sure you’re successful from the start. We provide the followingservices with our delivery and training plan.
• Phone support
• Web and E-mail support
• On-site and In-field service (costs available upon request)
• Troubleshooting
• Unload and setup of your new Skywatch
• Comprehensive training on system operations and features
• Access to video tutorials for refresher and follow-on training
WARRANTY AND SERVICE PLANSWe provide lasting service and support for your SkyWatch™ tower to ensure it continues to operate at its peak performance.
• All SkyWatch towers are covered under a One Year Bumper to Bumper Warranty
• Multi-year extended warranties and two cost effective, value added service plans offered to assist you in maintaining your SkyWatch tower for many years to come
• With the purchase of a service plan, our FLIR Field Technicians perform a 100+ point inspection and provide ongoing, personal tech support
See back side for Silver & Gold service plan details
Service plans are available throughout the US and select International Locations upon request
None Silver GoldUnlimited Technical Support via E-mail or Telephone • • •
Personal Account Manager • • •
Preventative Maintenance/121-Point Inspection of Unit • •
Training Updates • •
Detailed Report of Inspection • •
Updated Literature • •
Demo of New Options • •
Site visit and inspection(s) per twelve month period None 1 3
S E R V I C E P L A N O P T I O N
We offer two service plan packages:
Silver Plan: One visit within the first twelve months following delivery of your SkyWatch Unit. (renewable every year)
Gold Service Plan: Three visits within the first twelve months following delivery of your SkyWatch Unit. (renewable every year)
For more information or to schedule a consultation Contact us at:
+410-540-8660
For More Information contact [email protected]
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. ©2020 FLIR Systems, Inc. All rights reserved.
www.flir.comNASDAQ: FLIR
AMERICAS
FLIR Systems, Inc. 7055 Troy Hill Dr. Suite 300 Elkridge, MD 21075Office: +1 877.692.2120
06/03/202020-0627-UIS-Service-Support Flyer US LTR
