Top 10 Learning Q's: Market Research and Forecasting Demand

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CHAPTER 4: CONDUCTING MARKET RESEARCH AND FORECASTING DEMAND Mark Anthony A. Valino Ateneo Graduate School of Business 05.25.2010 TOP 10 LEARNING QUESTIONS

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Top 10 Learning Questions. Kotler's Marketing Management book, Chapter 4 on Market Research and Forecasting Demand.

Transcript of Top 10 Learning Q's: Market Research and Forecasting Demand

Page 1: Top 10 Learning Q's: Market Research and Forecasting Demand

CHAPTER 4: CONDUCTING MARKET RESEARCH AND FORECASTING DEMAND

Mark Anthony A. ValinoAteneo Graduate School of Business

05.25.2010

TOP 10 LEARNING QUESTIONS

Page 2: Top 10 Learning Q's: Market Research and Forecasting Demand

CHAPTER 4: CONDUCTING MARKET RESEARCH AND FORECASTING DEMAND

Mark Anthony A. ValinoAteneo Graduate School of Business

05.25.2010

QUESTIONS

Page 3: Top 10 Learning Q's: Market Research and Forecasting Demand

Marketing research aims to produce _______ into the customers’ attitudes and buying behavior.

1.

a. observationsb. patternsc. insightsd. relationships

Page 4: Top 10 Learning Q's: Market Research and Forecasting Demand

Marketing metrics is the set of measures that helps marketers ______, compare, and interpret marketing performance.

2.

a. classifyb. quantifyc. verifyd. simplify

Page 5: Top 10 Learning Q's: Market Research and Forecasting Demand

The marketing research process involves the following steps, except:

3.

a. Defining a problemb. Collecting informationc. Validate informationd. Making a decision

Page 6: Top 10 Learning Q's: Market Research and Forecasting Demand

The following are ways to collect primary data, except:

4.

a. Surveysb. Focus group discussionc. Published datad. Experiments

Page 7: Top 10 Learning Q's: Market Research and Forecasting Demand

Which of the following is FALSE?5.

a. Personal interview is the least versatile contacting method.

b. Telephone interview is the best method for gathering information quickly.

c. Mail questionnaire response is high.d. Online interview replaces traditional

methods of research.

Page 8: Top 10 Learning Q's: Market Research and Forecasting Demand

Which of the following is TRUE?6.

a. Industry sales and market shares estimate future demand.

b. Time series analysis determines trend, cyclical, seasonal, and erratic sales patterns.

c. Sales force opinions measures current demand.

d. Area market potential determines maximum value of sales available to all firms in the industry.

Page 9: Top 10 Learning Q's: Market Research and Forecasting Demand

After dining at a restaurant, the waiter gives you a “customer’s feedback form.” This research approach is an example of:

7.

a. Observational research b. Ethnographic researchc. Survey researchd. Behavioral research

Page 10: Top 10 Learning Q's: Market Research and Forecasting Demand

Unilever plans to launch a first-of-its-kind beauty product. It wants to measure the set of consumers who will be interested. Its appointed market researcher should measure:

8.

a. Potential marketb. Target marketc. Available marketd. Penetrated market

Page 11: Top 10 Learning Q's: Market Research and Forecasting Demand

Distributorship companies such as Avon, Fullerlife, and Boardwalk may best measure future demand of their products through:

9.

a. Expert opinionb. Survey of buyer’s intentionc. Market-test methodd. Sales force opinion

Page 12: Top 10 Learning Q's: Market Research and Forecasting Demand

Apple wants to know if iPad users are satisfied with the product. What type of nonprobability sampling method will you recommend?

10.

a. Convenienceb. Stratified randomc. Clusterd. Judgment

Page 13: Top 10 Learning Q's: Market Research and Forecasting Demand

CHAPTER 4: CONDUCTING MARKET RESEARCH AND FORECASTING DEMAND

Mark Anthony A. ValinoAteneo Graduate School of Business

05.25.2010

ANSWERS

Page 14: Top 10 Learning Q's: Market Research and Forecasting Demand

Marketing research aims to produce _______ into the customers’ attitudes and buying behavior.

1.

a. observationsb. patternsc. insightsd. relationships

Page 15: Top 10 Learning Q's: Market Research and Forecasting Demand

Marketing metrics is the set of measures that helps marketers ______, compare, and interpret marketing performance.

2.

a. classifyb. quantifyc. verifyd. simplify

Page 16: Top 10 Learning Q's: Market Research and Forecasting Demand

The marketing research process involves the following steps, except:

3.

a. Defining a problemb. Collecting informationc. Validate informationd. Making a decision

Page 17: Top 10 Learning Q's: Market Research and Forecasting Demand

The following are ways to collect primary data, except:

4.

a. Surveysb. Focus group discussionc. Published datad. Experiments

Page 18: Top 10 Learning Q's: Market Research and Forecasting Demand

Which of the following is FALSE?5.

a. Personal interview is the least versatile contacting method.

b. Telephone interview is the best method for gathering information quickly.

c. Mail questionnaire response is high.d. Online interview replaces traditional

methods of research.

Page 19: Top 10 Learning Q's: Market Research and Forecasting Demand

Which of the following is TRUE?6.

a. Industry sales and market shares estimate future demand.

b. Time series analysis determines trend, cyclical, seasonal, and erratic sales patterns.

c. Sales force opinions measures current demand.

d. Area market potential determines maximum value of sales available to all firms in the industry.

Page 20: Top 10 Learning Q's: Market Research and Forecasting Demand

After dining at a restaurant, the waiter gives you a “customer’s feedback form.” This research approach is an example of:

7.

a. Observational research b. Ethnographic researchc. Survey researchd. Behavioral research

Page 21: Top 10 Learning Q's: Market Research and Forecasting Demand

Unilever plans to launch a first-of-its-kind beauty product. It wants to measure the set of consumers who will be interested. Its appointed market researcher should measure:

8.

a. Potential marketb. Target marketc. Available marketd. Penetrated market

Page 22: Top 10 Learning Q's: Market Research and Forecasting Demand

Distributorship companies such as Avon, Fullerlife, and Boardwalk may best measure future demand of their products through:

9.

a. Expert opinionb. Survey of buyer’s intentionc. Market-test methodd. Sales force opinion

Page 23: Top 10 Learning Q's: Market Research and Forecasting Demand

Apple wants to know if iPad users are satisfied with the product. What type of nonprobability sampling method will you recommend?

10.

a. Convenienceb. Stratified randomc. Clusterd. Judgment

Page 24: Top 10 Learning Q's: Market Research and Forecasting Demand

CHAPTER 4: CONDUCTING MARKET RESEARCH AND FORECASTING DEMAND

Mark Anthony A. ValinoAteneo Graduate School of Business

05.25.2010

TOP 10 LEARNING QUESTIONS