Top 10 concepts Chapter 9 Creating Brand Equity

66
Top 10 Learning Concepts Ch 9: Creating Brand Equity Soleil Gan March 2011 http:// taeyangxinyi.blogspot.co

Transcript of Top 10 concepts Chapter 9 Creating Brand Equity

Page 1: Top 10 concepts Chapter 9 Creating Brand Equity

Top 10 Learning Concepts

Ch 9: Creating Brand Equity

Soleil GanMarch 2011

http://taeyangxinyi.blogspot.com

Page 2: Top 10 concepts Chapter 9 Creating Brand Equity

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 3: Top 10 concepts Chapter 9 Creating Brand Equity

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 4: Top 10 concepts Chapter 9 Creating Brand Equity

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 5: Top 10 concepts Chapter 9 Creating Brand Equity

The Role of BrandsWhat is its value to you?

Identify the Maker

Simplify Product Handling

Organize Accounting

Offer Legal Protection

Signify Quality

Create Barriers to Entry

Serve as Competitive Advantage

Secure Price Premium

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 6: Top 10 concepts Chapter 9 Creating Brand Equity

The Role of BrandsWhat is its value to you?

Identify the Maker

Simplify Product Handling

Organize Accounting

Offer Legal Protection

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 7: Top 10 concepts Chapter 9 Creating Brand Equity

The Role of BrandsWhat is its value to you?

Signify Quality

Create Barriers to Entry

Serve as Competitive Advantage

Secure Price Premium

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 8: Top 10 concepts Chapter 9 Creating Brand Equity

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 9: Top 10 concepts Chapter 9 Creating Brand Equity

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Page 10: Top 10 concepts Chapter 9 Creating Brand Equity

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Page 11: Top 10 concepts Chapter 9 Creating Brand Equity

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Page 12: Top 10 concepts Chapter 9 Creating Brand Equity

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Page 13: Top 10 concepts Chapter 9 Creating Brand Equity

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Page 14: Top 10 concepts Chapter 9 Creating Brand Equity

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Page 15: Top 10 concepts Chapter 9 Creating Brand Equity

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 16: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

Page 17: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Page 18: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Page 19: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Page 20: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Page 21: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Page 22: Top 10 concepts Chapter 9 Creating Brand Equity

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 23: Top 10 concepts Chapter 9 Creating Brand Equity

Brand DynamicsCustomer-brand relationship

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Presence

Relevance

Performance

Advantage

Bonding

Page 24: Top 10 concepts Chapter 9 Creating Brand Equity

Brand DynamicsCustomer-brand relationship

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Presence

Relevance

Performance

Advantage

Bonding

Loyalty increases as you go

up!

Page 25: Top 10 concepts Chapter 9 Creating Brand Equity

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

Over 600 stores nationwide!

From Philip Kotler’s, Marketing Management, 13th ed.

Page 26: Top 10 concepts Chapter 9 Creating Brand Equity

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 27: Top 10 concepts Chapter 9 Creating Brand Equity

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 28: Top 10 concepts Chapter 9 Creating Brand Equity

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

P116.00

P118.00

From Philip Kotler’s, Marketing Management, 13th ed.

Page 29: Top 10 concepts Chapter 9 Creating Brand Equity

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 30: Top 10 concepts Chapter 9 Creating Brand Equity

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 31: Top 10 concepts Chapter 9 Creating Brand Equity

Aaker ModelStart managing your brand

Brand Identity- what the brand stands for (and)- what the brands promises to customers Core Identity Elements Extended Identity Elements Brand Essence

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 32: Top 10 concepts Chapter 9 Creating Brand Equity

Aaker ModelElements of brand identity

Core Identity Elements- Drive brand-building programs

Extended Identity Elements- Add texture and guidance

Brand Essence- Compact and inspiring

communication of the brand

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 33: Top 10 concepts Chapter 9 Creating Brand Equity

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 34: Top 10 concepts Chapter 9 Creating Brand Equity

Drivers of Brand EquityCreate the right brand knowledge

BRAND ELEMENT

S

MARKETING

ACTIVITIES

MEANING TRASFERENC

E From Philip Kotler’s, Marketing Management, 13th ed.

http://taeyangxinyi.blogspot.com

Page 35: Top 10 concepts Chapter 9 Creating Brand Equity

BRAND ELEMENT

S

MARKETING

ACTIVITIES

MEANING TRASFERENC

E From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand EquityCreate the right brand knowledge

http://taeyangxinyi.blogspot.com

Page 36: Top 10 concepts Chapter 9 Creating Brand Equity

BRAND ELEMENT

S

MARKETING

ACTIVITIES

MEANING TRASFERENC

E From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand EquityCreate the right brand knowledge

http://taeyangxinyi.blogspot.com

Page 37: Top 10 concepts Chapter 9 Creating Brand Equity

BRAND ELEMENT

S

MARKETING

ACTIVITIES

MEANING TRASFERENC

E From Philip Kotler’s, Marketing Management, 13th ed.

=

Drivers of Brand EquityCreate the right brand knowledge

http://taeyangxinyi.blogspot.com

Page 38: Top 10 concepts Chapter 9 Creating Brand Equity

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 39: Top 10 concepts Chapter 9 Creating Brand Equity

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 40: Top 10 concepts Chapter 9 Creating Brand Equity

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 41: Top 10 concepts Chapter 9 Creating Brand Equity

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

http://www.apple.com/

From Philip Kotler’s, Marketing Management, 13th ed.

Page 42: Top 10 concepts Chapter 9 Creating Brand Equity

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 43: Top 10 concepts Chapter 9 Creating Brand Equity

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 44: Top 10 concepts Chapter 9 Creating Brand Equity

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

“Think Different”

“Get a Mac”

From Philip Kotler’s, Marketing Management, 13th ed.

Page 45: Top 10 concepts Chapter 9 Creating Brand Equity

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 46: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Element Choice CriteriaGuidelines in choosing your brand element

Memorable easily recalled and recognized

Meaningful

Likable

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 47: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Element Choice CriteriaGuidelines in choosing your brand element

Memorable easily recalled and recognized

Meaningful credible and suggestive of corresponding

category Likable

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 48: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Element Choice CriteriaGuidelines in choosing your brand element

Memorable easily recalled and recognized

Meaningful credible and suggestive of corresponding

category Likable

appealing (visually, verbally, etc.)

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 49: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Element Choice CriteriaGuidelines in choosing your brand element

Transferable Can introduce several products

(same/different category) Adaptable

Protectible

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 50: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Element Choice CriteriaGuidelines in choosing your brand element

Transferable Can introduce several products

(same/different category) Adaptable

Adaptability and updatability Protectible

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 51: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Element Choice CriteriaGuidelines in choosing your brand element

Transferable Can introduce several products

(same/different category) Adaptable

Adaptability and updatability Protectible

Legally and competitively (trademark rights, individuality)

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 52: Top 10 concepts Chapter 9 Creating Brand Equity

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 53: Top 10 concepts Chapter 9 Creating Brand Equity

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Page 54: Top 10 concepts Chapter 9 Creating Brand Equity

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Page 55: Top 10 concepts Chapter 9 Creating Brand Equity

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Page 56: Top 10 concepts Chapter 9 Creating Brand Equity

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Page 57: Top 10 concepts Chapter 9 Creating Brand Equity

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Page 58: Top 10 concepts Chapter 9 Creating Brand Equity

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 59: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Page 60: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Page 61: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Page 62: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Page 63: Top 10 concepts Chapter 9 Creating Brand Equity

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Page 64: Top 10 concepts Chapter 9 Creating Brand Equity

Summary:Brand Equity is Important

Brands are important to the product, the company, and the consumers

Make the consumers know your brand, in different ways

Make your brand stand-out Customer loyalty can be obtained

through great customer relationship. So take care of it!

Manage your brand wellhttp://

taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 65: Top 10 concepts Chapter 9 Creating Brand Equity

Summary:Brand Equity is Important

Push your products, in more ways than one!

Build your brand Choose your brand element/s well. It

matters! There are other ways to build your brand,

think-out-of-the box! Position your brand well

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Page 66: Top 10 concepts Chapter 9 Creating Brand Equity

Top 10 Learning Concepts

Ch 9: Creating Brand Equity

Soleil GanMarch 2011

http://taeyangxinyi.blogspot.com