Todd Smith Resume 09252016

R. Todd Smith, CCR 132 Pristine Dr., Locust Grove GA

(478) 737-5428 [email protected]

SUMMARY I am a passionate and experienced university bookstore professional, eager for new opportunities in the bookstore industry. I proactively seek new approaches and resources to improve the customer experience. I am a proven leader who can act swiftly in the face of new challenges and adapt effectively. These skills are essential in keeping bookstores relevant and profitable. I am eager to obtain a new and challenging leadership role in the campus store industry that requires my unique vision, strategic planning, and team-building skills.

EDUCATION Middle Georgia College & State University BS: Communications & Information Technology, Cum Laude, May 2011

Young Harris College BA: Liberal Arts, May, 1990

EMPLOYMENT CLAYTON STATE UNIVERSITY BOOKSTORE, Morrow, Georgia Director of Campus Store Services, 2010-Current Responsible for the successful, effective, and efficient direction of campus stores through oversight of all aspects of store operations, including providing exceptional and easily accessed services to our campus stakeholders, including services to distance learning and online communities. Work closely with administration, faculty, publishers, and course material vendors, as well as college store industry associations and organizations, to ensure that campus stakeholders have access to appropriate content in a variety of forms to aid in the academic mission of the University and the academic success of our students. Ensure that a broad and appealing variety of appropriate University marked merchandise which promotes and upholds the branding mission of the University and assists in promoting a successful collegiate lifestyle for the University’s student customer is available in store and online. FOLLETT HIGHER EDUCATION GROUP, Athens, Georgia Associate Director, University of Georgia Bookstore, 2008-2010 FOLLETT HIGHER EDUCATION GROUP, Athens, Georgia Store Manager in Training Program, 2007-2008 MIDDLE GEORGIA COLLEGE & STATE UNIVERSITY BOOKSTORE, Macon, Georgia Director of Bookstores, 2004-2007; Bookstore Manager, 2002-2004; Assistant Bookstore Manager, 2000-2002 BARNES & NOBLE, Macon, Georgia Bookstore Manager, B. Dalton Division, 1997-2000 BOOKS-A-MILLION, Macon, Georgia Bookstore Manager, 1995-1997

mailto:[email protected]



ACCOMPLISHMENTS & INITIATIVES CLAYTON STATE UNIVERSITY BOOKSTORE

Overall sales in FY 16 up by 5.9% over FY 15. EOY profitability at 14% of total sales.

Piloted RedShelf digital eBook program 2016.

Started Textbook Affordability Committee and serve on Provost’s Course Materials Advisory Committee 2015-2016.

Successfully piloted an Inclusive Access program for 100% sell-through to students at negotiated discount pricing 2015.

Represent Clayton State on the National Association Board of Trustees as Trustee for the East 2014-2017.

Successfully instituted a robust textbook rental and e-book sales program 2011.

Oversaw sales increase of 9.35% in August, 2012, over August, 2011. 135% increase in rental units.

Improved annual sales from $3.8 to $4.1 million, FY12 vs. FY11.

Quoted in two separate articles in one issue of The College Store magazine. CAMEX 2012 session was lead article in Campus Marketplace.

Wrote grant applications and received two National Association of College Stores (NACS) grants in 2010.

Increased used book sales by 29% over previous fiscal year, FY11 vs. FY10.

All GM categories have grown over last fiscal year. Computer sales up 68% over LY.

Oversaw tradebook department, which saw more sales in August 2010 than all of previous fiscal year. Double digit increases in category for two years running 2010-2011.

MACON STATE COLLEGE BOOKSTORE

Increased annual net sales from $2.4 million to $4.5 million in four years.

Improved overall annual profits from $82 thousand (in year prior to becoming manager) to $651 thousand in last year there.

Last four annual physical inventories showed less than 1% shrinkage variance. Responsible for oversight of all areas of retail operations and administration for three campus stores with $3.5 million in annual sales.

BARNES & NOBLE

Improved annual net sales by 21% in first year in position.

Store rose from bottom 50 to #1 for entire chain in Discount Card Sales within two years.

Responsible for all areas of bookstore management. Oversaw staff of 20 – 25 during peak times. BOOKS-A-MILLION

Led Southeastern region in Sales Increase in 1996. Oversaw staff of 50+ during peak times.

Received bonus both years for annual inventory shrinkage under 2%.




VOLUNTEERING & DISTINCTIONS

One of fewer than 100 National Association of College Stores Certified Collegiate Retailers

Winner of the Young Harris College John James Award

GEORGIA ASSOCIATION OF COLLEGE STORES o Vice President, 2016 o Executive Board Member, 2010-2015 o Wrote grant applications and received NACS grants for the Georgia Association of College Stores in 2011

– 2016 o Vice President, 2008 o Executive Board Member, 2006-2007 o Winner: President’s Award, 2007

NATIONAL ASSOCIATION OF COLLEGE STORES o Currently serving as Trustee – East, NACS Board of Trustees, 2014-2017 o Currently chair of both NACS Education Committee and Membership & Bylaws Committee o Coach: Principles of Course Materials Management online course, 2011, 2015, 2016;

Mastering Open-to-Buy online course, 2011 & 2012 o E-Learning Task Force, 2005-2006

CONNECT 2 ONE o Advisory Board Member, 2006-2007

INDEPENDENT COLLEGE BOOKSTORES ASSOCIATION o Winner: Excellence in Financial Reporting, 2004-2005 Operating Survey

MACON MALL: Retail Board of Directors, 1997-1998

NATIONAL BOOK CRITICS’ CIRCLE: Voting Member, 1996-2001

PUBLISHING

Various book reviews and articles published in Publishers Weekly, BookPage, and The Macon Telegraph, among others.

Creative writing published in The Journal of Experimental Fiction, Abbey, and West Wind Review, among others.


Todd Smith Resume 09252016

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