Titan,Carrefour
Transcript of Titan,Carrefour
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Supply Chain & Visual Merchandising
of
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TITAN
INTRODUCTION STORE LAYOUT SUPPLY CHAIN VISUAL
MERCHANDISING
CASE STUDY
ANALYSIS
SURVEY ANALYSIS ADVERTISING REFERENCES
CARREFOUR
INTRODUCTION STORE LAYOUT SUPPLY CHAIN VISUALMERCHANDISING
CASE STUDY
ANALYSIS
SURVEY ANALYSIS ADVERTISING REFERENCES
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Titan Industries Ltd. set up in 1987
Joint venture of the Tata Group and TIDCO
1st factory at Hosur
• Manufactured quartz analog electronic watches
Financial and technical collaboration with Ebauches, France
1988: Estd. a component manufacturing facility
1990: Estd. a case manufacturing plant
1992: Integrated backwards to manufacture step motors
JV with EDC2
• To manufacture electronic circuit blocks
Annually markets over 7 million watches
• 6th largest globally in the category of “manufacturer brands” 4 /34
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Insignia• Made with high-grade anti-allergenic steel, scratch-resistant
sapphire crystal and special hard gold plating
Psi2000, Technology
• Sports & Multi-functional watches
Regalia, Royale
• Magic in gold and unique futuristic material
Classique
• Elegant corporate wear
Spectra
• Combines the sturdiness of steel with the richness of gold
Exacta
• The “Everyday Watch”
Raga
• Exclusive watches for women
Fastrack
• Contemporary styles for the young
Dash!
• For young boys and girls
Bandhan
• Watches for him and her5 /34
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To be a world-class,
innovative and
progressive
organization and to build India’s most
desirable brands.
o To create wealth for all
our stakeholders by
building highly successful
businesses based on a
customer-centric
approach, and to
contribute to the
community.
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Manufacturer – Retailer – Customer
Set up a chain of service centers, with close proximity to the
marketplace
Innovative planning of showrooms› Watch buying a pleasurable experience
Extensive use of C&F agents to reduce distribution costs.
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At World of Titan, ISCON MALL, Ahmedabad, the store has
total area of 600 sq ft and use a very simple way of visual
merchandising techniques to display the merchandise. The
store use rotating display to show Fastrack sunglasses at theentry of the store. Then store use wall mounted display cabins
to display watches and then some display tables. The visual
merchandise is very simple yet elegant and very eye catching.
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Forward-thinking and customer-focused global distribution
system.
Need to adapt or standardize the advertising content
Importance of segmentation
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Satisfaction With the
merchandise at Store
Yes
Preferred by customers 45%
Number Of Visit at Store Once in year
Visual Merchandise Good
Advertisements Average
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Targeted the typically price sensitive yet discerning Indiancustomer
› “International watch you can pay for in rupees”
› “You don’t need to pay in dollars, pounds or dirhams to buy a
Titan watch” Targeted the premium segment of “look and fashion conscious”
customers
› “To find watches like these you don’t have to go to Europe,Japan, America or a duty free shop”
Promoted the concept of a watch being the ideal gift
› “Next time your husband wants to buy you a saree, ask for aTitan watch instead”
The rationale behind their ads being constant bombardment if the“Titan” brand name
Ads are a blend of sophistication and simplicity 14 /34
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Amir Effect
Created by TVC.
TVC introduced in Oct. 2004.Sales soared exponentially.
Catalogue Advertising
Used effectively to merchandise new models.
Newspaper “Cuttings”.
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Titan uses very simple and elegantway of print media. The print adsdepict only the wrist watches. They
only include models of the watcheslike automatic, nebula series etc,with their features and bestspecifications
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Carrefour is a French international hypermarket chain.
Headquartered in Levallois-Perret, France, Carrefour is the
largest hypermarket chain in the world in terms of size, the
second largest retail group in the world in termsof revenue and third largest in profit after Wal-
Mart and Tesco. Carrefour operates mainly in
Europe, Argentina, Brazil, China, Colombia and in
the Dominican Republic, but also has shops in North
Africa and other parts of Asia. Carrefour means "crossroads"
in French.
The first Carrefour store opened on June 3, 1957, in
suburban Annecy near a crossroads (carrefour in French).
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Supply ChainDepartment’s
mission: - Create
value by
maximizing shelf availability by
develop turnover
by monitoring
merchandise flow.
From logistics to supply chain 22 /34
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1. On Shelf Availability
2. Information sharing
3. Shelf Ready Packaging
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BtoB processes enable to implement a new relationship with
suppliers, through more information sharing, focused on
economic performance improvement.
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Consolidate financial processes
Monitor and manage inventories
Cross-system data consistency and accuracy Dynamic ad-hoc reporting without requiring IT
involvement
Develop a reporting platform
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Satisfaction With the
merchandise at Store
Yes
Preferred by customers 70%
Number Of Visit at Store Twice in a Month
Visual Merchandise Average
Advertisements Good
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http://www.titanworld.com/
www.carrefour.com/
http://www.wikipedia.org/
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