Titan presentation 30 years on !
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Transcript of Titan presentation 30 years on !
Titan - a very brief IntroductionSince 1984 we have successfully supported fire systems installed in many premises types from modern to some dating back to the 16th century
Titan - a very brief IntroductionOur experience is very broad – i.e. we inspect test and maintain fire systems for Europe's largest waste reclamation & recycling operator in the UK
Titan - a very brief IntroductionOur clients include emergency services such as LFB HQ, British Transport Police, Met Police, Highways Agency, & NHS Hospitals
Enough Trumpet BlowingWell just a bit more – Our clients operate in health labs, data centres, hotels, sports stadia, distribution, warehousing, public entertainment, and so on.……
So, Mr Titan,
Why Should I Buy From You ?
Why Should I Buy From You ?False alarms cost millions of pounds every day – in wasted manpower and reputation. Soon even more as LFB announce attendance charges for false alarms ? We protect our clients safety, their reputation, and costs.
Why Should I Buy From You ?False alarms are caused by any one, or a mix of: Inadequate design, poor installation, insufficient after care, ineffective management – Our engineers are trained & competent to take positive action when issues are discovered
Why Should I Buy From You ?There are no short cuts. Reputation is everything. Wherever we operate, we pride ourselves on giving our customers trustworthy & great service.
Our 30 year experience means we supply the appropriate system applicable to the application & risk. We have no bias to product & we know what Works
Why Should I Buy From You ?
Once a service contract is signed up, we agree a forward visit schedule to suit your requirements – our engineers have direct booking contact
Why Should I Buy From You ?
We can agree & deliver a custom report format, subject to site / contract size, & fix a review plan to suit the client – Agenda examples may include -
• Health & Safety Inductions • Financial Performance to plan• Corrective maintenance – progress to plan• Outstanding remedial works – awaiting instruction• Project works – Fire Risk Assessment Review / upgrades / isolations / Repairs• Asset lifecycle reporting• AOB
• All of which may be defined and agreed within mobilisation period
Why Should I Buy From You ?
We build in time to talk & review progress throughout the term Why Should I Buy From You ?
• We do this simply by keeping in touch with our clients straight after most site visits • Here’s a selection of genuine client comments from January 2014
• “All OK – No Problems here” • “No faults - All OK” • “No issues”• “Very professional and polite”• “Thanks for calling – all good” • “Were happy with the service” • “So far so good – no problems”• “Nothing to report – good or bad”• “Dan’s here what could go wrong?”• “All’s Well Thanks For The Call”
Here's the people that make the calls from our office
Why Should I buy From You ? Communication is the relationship. We are judged by price & reliable service – no more no less
• As a focused specialist, our reporting lines are very flat. This gives clients access to -
Why Should I buy From You ? About Titan
• 32 staff - 16 engineers, 1 MD, 2 Sen Managers, 2 Supers, 6 Admin, 3 Sales, 1 QA
• Trade Association Membership FIA, BSC, RIFA
• Certificated for competency & quality by NSI (Fire & Security Gold), ECA, & Achilles• Insurances of £10M Public - £5M Employers - £2M PI • All service staff are CRB Level 1 approved (SLAM/Met & BTP/Home Office)
• Competent specialists also partner with us for Fire Risk Assessment & Strategy• Accredited for FirePro, Gent by Honeywell Elite Systems Integrator
• Royal Berks Fire & Rescue (training) are our partner for staff fire safety training• Access Control, CCTV Systems support when “open protocol”• 30 Years of independent experience
• Accredited Health & Safety Management Safecontractor & Constructionline
Now Will You Buy From Me ?