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Transcript of Tim Phillips, Director of Information Systems & Computing Information Services and Systems Committee...
Tim Phillips, Director of Information Systems & Computing
Information Services and Systems Committee
Information Technology StrategySupporting Excellence
7 June 2007
2 Producing the IT Strategy
Consultation and
Research
Consultation and
Research
Development Plan
Development Plan
Vision and
Values
Vision and
Values
Themes
Themes
Aims and ObjectivesAims and Objectives
L E A R N I N G D I S C O V E R Y E N T E R P R I S E
I n f o r m a t i o n T e c h n o l o g y S t r a t e g y :
S u p p o r t i n g E x c e l l e n c e
L E A R N I N G D I S C O V E R Y E N T E R P R I S E
3 Consultation and Research
Student Survey
•Over 1,900 responses
Interviews•35 individual interviews…
•Deans, Heads of Department, Faculty Managers, Divisional Heads, Lecturers, Researchers, Administrators, Associates
Focus Groups•100 people in 10 groups
•22 individual submissions•16 HPC users
Website•Scenarios and Wiki
Seminars•Microsoft, Oracle, SUMS,
Computer Science
Literature Search•University: Plan, Research, Education
Information, IPS, ICT strategies•Other Universities, JISC, UCISA,
consultants, government
4 Scenario: Jane, a student
5 Scenario: Bob, a lecturer
6
L E A R N I N G D I S C O V E R Y E N T E R P R I S E
I n f o r m a t i o n T e c h n o l o g y S t r a t e g y :
S u p p o r t i n g E x c e l l e n c e
L E A R N I N G D I S C O V E R Y E N T E R P R I S E
7
Processes• to provide consistent, efficient and
effective business processes throughout the University, supported by well-designed, integrated systems.
Information Resources• to provide a rich set of information
resources and tools, accessible to people wherever they are, whenever they need.
Vision
The University• support academic ambitions in teaching
and research• enhance students’ learning experiences• enable scholarship and collaboration• underpin efficient and effective business
processes.
Peopleput people at the centre of our strategy• Students• Staff• Enable research collaboration• Innovation enlightens teaching &
learning• Professional IT practitioners
8
Service• excellence, responsiveness, innovation,
resilience, performance and availability
Environment• we must be aware of the impact of what
we do and seek to utilise resources in sustainable, energy-efficient ways
Values
People• Students, who are motivated to learn• Staff, professional and equipped to face
changes and challenges of the future• IT should enable people to maximise
their potential.
Information• a highly valued asset, to be managed
and protected but deployed and made available to those who need it.
9 Scope and Time
The whole University• IT - wherever provided, whoever provides• Five years - must be dynamic to accommodate
organisational and technological change
• A journey: building on what we’ve done already• A challenge: to go to the next level of maturity in our
use of IT• An aspiration: intuitive IT
Aims
Education Learning Teaching
Research & Enterprise
The Business
Information resources
Access: anywhere, anytime
Communication & Collaboration
Environment
GovernanceService
People
11 Objectives (highlights)
1.1 IT enabled spaces to promote student learning
1.2 On-line resources to enhance learning, including:
video streaming
single point of access, i.e. The Portal
2.1, 5.3 to 5.6 Data storage (management & curation)
3.2 Systems to enable effective business processes
3.3 Integrated systems… using workflow
3.4 Management Information/Business Intelligence
4.n Information, help, support & training
4.9 Professional IT staff
12 Objectives (highlights), continued
6.n Access (for all but securely), mobility
7.1 Integrated communication tools
7.4 Collaboration – especially for researchers (VREs?)
8.n Well found Services
9.n Governance – University-wide
9.2 Dynamic development plan
10.n Environmental impact and sustainability
13 The next steps
1. Further consultation on draft Strategy:– ISSC
– Research & Education committees
– Faculty Planning committees & UPARC
– IPS & ICT Boards
– IT Support Staff Forum
– Students
2. Produce Development Plan– SMART Objectives & Actions
• Short/medium/long term
• Achievable/resource dependent/aspirational
3. Final Strategy approved (ISSC – UPARC - Council)
Business or Technology
Trigger
Peak ofInflated
Expectations
Trough of Disillusionment Slope of Enlightenment Plateau of
Productivitymaturity
Standard Desktop
University of Bristol - Information Systems Hypecycle – IT Strategy Roadmap?
e-Learning (VLE)
Data Warehousing / Business Intelligence
PortalSAN / Storage Consolidation
ResNet
Information Security
Server Consolidation/ Virtualisation
e-Prints
ITIL
e-Assessment
Identity Management
Collaboration Tools
HPCData Curation / Records Management
Podcasting
Image Repositories
Workflow / Business Process Modelling
VOIP
Text/SMS Messaging
CMS
Video Streaming
Shared Services
Web 2.0
Social Networking
SkypeIPTV
Microsoft Office