Ti liu hng dn dnh cho qu v v cc dch v trong Chng trnh Lin bang H tr ti NhH tr qu v sinh sng nh

Vietnamese

ISBN 978-1-76007-320-6

Ngoi tr Huy hiu Lin bang v nhng khi c ghi ch khc, tt c thngtin trnh by trong ti liu ny c cung cp theo giy phpCreative Commons Attributions 4.0 Australia (http://creativecommons.org/licences/by/3.0/au).

Chi tit cc iu kin cp giy php lin quan c sn ti trang mng Creative Commons (c th truy cp bng dng lin kt di y), cngm php l y lin quan n giy php CC BY 4.0 AU (http://creativecommons.org/licences/by/3.0/au/legalcode). Ti liu ny phi c ghi xut x t Department of Health Ti liu hng dn dnh cho qu v v cc dch v trong Chng trnh Lin bang H tr ti Nh.

Lin h vi chng ti

Mi thc mc v giy php v mi trng hp s dng ti liu ny, xinlin lc vi:

Ban Truyn thng Department of Health Th in t (email): corporatecomms@health.gov.au

Qu v c th tm thy ti liu ny ti www.myagedcare.gov.au

Thng tin ny cp nht vo thng 5 nm 2017.

Ngi Th dn v/hay Dn o Torres Strait nn c khuyn co l trong ti liu ny c th c hnh nh ngi qu c.

Ti liu hng dn dnh cho qu v v cc dch v trong Chng trnh Lin bang H tr ti NhH tr qu v sinh sng nh

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Tp hng dn ny c ph hp vi qu v khng?Tp sch ny gii thch cch ngi cao nin c th c h tr ti nh vtrong sinh hot thng ngy qua Chng trnh Lin bang H tr ti Nh.

Qu v nn c tp sch ny nu qu v c Dch v Thm nh Khu vc (Regional Assessment Service - RAS) thm nh i vi cc dch v ca Chng trnh Lin bang H tr ti Nh.

Nu cha c thm nh hy gi cho My Aged Care qua s 1800200422 hoc truy cp myagedcare.gov.au bit thng tin v th tc thm nh v cc iu kin phi hi i vi cc hnh thc chm sc ngi cao nin do chnh ph ti tr:

Chm sc ngn hn v linh hot

Cc dch v chm sc ngn hn ti nh hoc ti cc ni chm sc ni tr dnh cho cc tnh hung nh chm sc phc hi ( c th tr li sinh sng c), chuyn t bnh vin hoc phc hi sau tai nn hoc bnh tt.

Chm sc ngi cao nin ti nh

Chm sc c nhn v chm sc ti nh dng lo dnh cho ngi cao nin khng th sinh sng c lp ti nh ring.

H tr ti nh mc phc tp hn

Bn cp ca gi dch v phi hp do ngi s dng ch ng qua Gi Chng trnh Chm sc ti Nh bao gm chm sc c nhn, dch v h tr v iu dng, y t b tr v cc dch v lm sng.

H tr ti nh mc cn bn

Dch v chm sc v h tr lin tc hay ngn hn qua Chng trnh Lin bang H tr ti Nh bao gm gip lm cng vic nh, chm sc c nhn, cc ba n v lm thc n, a n, mua sm, y t b tr, h tr x hi v dch v chm sc tm th hoch nh trc ( ngi chm sc ca qu v c ngh ngi).

tp

sch

ny

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Ni dungChng trnh Lin bang H tr ti Nh l g? ........................7Lm sao ti c s dng cc dch v ca ChngtrnhLin bang H tr ti Nh? ................................9Gi cho My Aged Care ..............................................................10c thm nh v nhu cu h tr ti nh ..........................11ng vi k hoch h tr ti nh .......................................12Chn c s cung cp dch v v tnh ra l ph qu v phi tr ....................................................................13Qun l dch v ca qu v ......................................................16Tr gip thm ...........................................................................19

7Gi cho My Aged Care qua s 1800 200 422 hoc truy cp www.myagedcare.gov.au

Chng trnh Lin bang H tr ti Nhl g?Chng trnh Lin bang H tr ti Nh l chng trnh c Chnh ph c ti tr cung cp cc dch v chm sc ngi cao nin cn bn cho nhng ngi ln tui cn c tr gip sinh sng c lp ti nh v trong cng ng ca h.

Nu ni chung qu v c kh nng qun xuyn nhng ch cn c tr gip phn no vi cc cng vic hng ngy tip tc sinh sng ti nh, cc dch v ca Chng trnh Lin bang H tr ti Nh c l s ph hp vi qu v.

Cc dch v ny cng c th ph hp nu qu v b bnh/thng v cn c h tr ch trong mt thi gian ngn gip qu v ly li sc.

Chng trnh Lin bang H tr ti Nh ti tr cho nhiu t chc khc nhau (gi l cc c s cung cp dch v) trn khp nc c cung cp dch v chm sc v cc dch v khc cho qu v.

Mc ch ca chng trnh ny l gip ngi cao nin sinh sng cng c lp cng tt ch trng cng qu v lm, hn l lm thay cho qu v. Mc ch l xy dng nhng im mnh v kh nng ca qu v gip qu v tip tc sinh sng c lp v an ton nh.

Chng trnh ny dnh cho ngi t 65 tui tr ln (50 tui tr ln i vi ngi Th dn v dn o Torres Strait).

Chng trnh ny cng c cc dch v h tr dnh cho nhng ngi gi trc tui c thu nhp thp t 50 tui tr ln (45 tui tr ln i vi ngi Th dn v dn o Torres Strait) v l ngi v gia c hoc c nguy c b v gia c.

Cc v d v cc dch v ca Chng trnh Lin bang H tr ti NhHin c nhiu dch v khc nhau gip qu v thc hin cc sinh hot thng ngy. Ty theo nhu cu ca mnh, qu v c th hi iu kin c hng cc dch v di y:

a n n cc cuc hn v cc hot ng

gip cng vic nh (v d nh dn dp nh ca, git qun o)

chm sc c nhn (v d nh gip tm ra hoc mc qun o)

bo tr nh ca (v d nh thay bng n, lm vn)

sa i nh ca (v d nh gn thanh vn tay)

cc dng c v thit b (v d: gh ngi tm, gh n bn cu, h tr i li)

ba n, lm thc n, t vn v dinh dng, k nng nu nng

iu dng (v d nh qun l thuc men)

y t b tr (v d nh chm sc bn chn, vt l tr liu, phc hi chc nng tr liu)

iu dng (v d nh qun l thuc men)

h tr x hi (v d nh cc sinh hot c ngi i chung, du ngon theo nhm)

chm sc tm th (chm sc qu v trong khi ngi chm sc ngh x hi).

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Gi cho My Aged Care qua s 1800 200 422hoc truy cp www.myagedcare.gov.au

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Lm sao ti c s dng cc dch v ca Chng trnh Lin bang H tr ti Nh?Tp sch ny ch ra cch thng thng mi ngi s dng cc dch v trong Chng trnh Lin bang H tr ti Nh. Trong tp sch c thng tin v nhng g qu v s tri qua tng giai on, cng nh thng tin v cc tnh hung c bit v nhng h tr thm.

Gi cho My Aged Care

c thm nh v nhu cu h tr ti nh

ng vi k hoch h tr ti nh

Chn c s cung cp dch v v tnh ra lph qu v phi tr

Qun l dch v ca qu v

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Gi

cho

My

Aged

Car

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Gi cho My Aged CareMy Aged Care c trang mng (www.myagedcare.gov.au) v trung tm lin lc cung cp cho qu v thng tin v vic chm sc ngi cao nin v gip qu v c s dng cc dch v ph hp vi mnh.

Qu v c th gi in thoi cho trung tm lin lc ca My Aged Care s 1800 200 422 t 8:00 sng n 8:00 ti, th Hai n th Su v 10:00 sng n 2:00 chiu vo th By (gi a phng ca qu v bt k qu v c ng u ti c).

Nhn vin My Aged Care s hi qu v nhng cu hi v nhu cu v hon cnh hin ti ca qu v h c th gii thiu cho qu v cc dch v thm nh nhu cu chm sc ngi cao nin thch hp. H cng c th to lp h s khch hng cho qu v. H s khch hng ca qu v lu tr thng tin v nhu cu ca qu v, kt qu ca bt k cuc thm nh no qu v tri qua, cngvi bt k dch v chm sc ngi cao nin no khc m qu v nhnc.

Nu c ng Ty c, cch thc qu v c thm nh v gii thiu n cc dch v s c nhng im khc bit. Qu v vn nn gi in thoi cho MyAged Care v trung tm lin lc s gii thch th tc v nhng ngi quvcn lin lc.

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Nu ni ngn ng khc ting Anh, qu v c th gi in thoi cho Dch v ThngPhin dch (TIS Ton quc) m ch phi tr cc gi a phng qua s 131 450. TIS Ton quc phc v hn 100 ngn ng. Qu v c th gi cho TISTon quc v yu cu c kt ni vi My Aged Care. Hoc qu v c th gi My Aged Care v h c th sp xp thng dch vin cho qu v.

Nu b suy gim thnh lc hoc ni kh, qu v c th lin lc vi My Aged Care qua trung gian National Relay Service theo hai bc:

1. Vo trang mng National Relay Service (www.relayservice.gov.au) chn im truy cp qu v mun hoc gi cho h qua s 1800 555 677*.

2. Yu cu c ni chuyn vi My Aged Care qua s 1800 200 422*.

* Cc cuc gi ti cc s bt u bng 1800 u min ph nu gi qua in thoibn v phn ln cc nh cung cp dch v in thoi di ng ti c hin khng tnh cc cuc gi ti s in thoi bt u bng 1800 hy kim tra vicng ty in thoi di ng ca qu v.

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c thm nh v nhu cu h tr ti nh

Gi cho My Aged Care qua s 1800 200 422 hoc truy cp www.myagedcare.gov.au

c thm nh v nhu cu h trtinhNu trung tm lin lc ca My Aged Care gii thiu qu v c thm nh nhu cu h tr ti nh, gim nh vin Dch v Thm nh Khu vc (Regional Assessment Service - RAS) s lin lc sp xp gp qu v nhm mc ch thc hin cuc thm nh ti nh qu v.

Cuc thm nh ny c thc hin min ph.

Trong th tc thm nh nhu cu h tr ti nh, gim nh vin RAS s hi qu v v cc sinh hot thng ngy, nhu cu v thch ca qu v qu v hin c th t lm c nhng g, qu v cn gip v nhng g v qu v mun mnh c th lm c nhng g.

Qu v c th mun c thn nhn, bn b hoc ngi chm sc c mt trong cuc thm nh h tr qu v, hoc ni trn t cch ca qu v.

Nu kt qu cuc thm nh ca qu v cho thy rng qu v hi iu kin i vi cc dch v ca Chng trnh Lin bang H tr ti Nh, qu v c th cng vi gim nh vin RAS quyt nh (cc) c s cung cp dch v qu v mun s dng.

Nu c thc mc v th tc thm nh nhu cu h tr ti nh, trc tin qu v hy tm cch ni chuyn vi gim nh vin RAS ca mnh nhiu khi s vic ca qu v c th c gii quyt theo cch . Cc t chc RAS c th tc khiu ni v s cng qu v gii quyt cc mi quan ngi ca qu v. Nu qu v v gim nh vin RAS khng th gii quyt vn hoc qu v cm thy khng thoi mi tip xc thng vi h, qu v c th gi in thoi cho My Aged Care.

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ho

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h tr

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ng vi k hoch h tr ti nhGim nh vin RAS s cng vi qu v hoch nh mt bn k hoch h tr ti nh c nhn.

K hoch h tr ti nh ca qu v s c iu chnh cho ph hp vi nhu cu ca qu v, v s c ra gip qu v c th sinh hot c lp cng nhiu cng tt v cht lng cuc sng ca qu v cng cao cng tt.

Gim nh vin RAS cng c th gi cho qu v cc dch v khng thuc Chng trnh Lin bang H tr ti Nh (v d nh cc dch v cng ng a phng, cc nhm v cc sinh hot).

V d, k hoch h tr ti nh ca qu v c th bao gm cc li khuyn hoc gii thiu v:

cc dng c tr gip hoc trang thit b gip qu v tip tc sinh sng c lp v an ton ti nh mnh

cc ba n v cch lm thc n

a n n cc cuc hn, cc nhm v cc sinh hot qu v vn kt ni vi bn b, dch v v cng ng a phng

chng trnh tp th dc v/hay sinh hot hng ngy

cc cch thc gim thiu vn b t/ng.

K hoch h tr ti nh ca qu v nn c c s cung cp dch v xem li mi 12 thng bo m rng cc dch v v h tr qu v nhn c vn p ng nhu cu ca qu v.