THOME GROUP OFFSHORE CREWING SERVICESdutchmarinecrewing.com/media/Offshore Crewing Services 8 june...

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1 THOME GROUP OFFSHORE CREWING SERVICES Revision date : 28/06/2013

Transcript of THOME GROUP OFFSHORE CREWING SERVICESdutchmarinecrewing.com/media/Offshore Crewing Services 8 june...

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THOME GROUP

OFFSHORE CREWING

SERVICES

Revision date : 28/06/2013

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We are Humble and Proud

We rank among the world leading global ship management companies

We manage around 300 vessels under management serviced by 550 shore staff and

10,000 crew members

Many of client-principals are brand-name ship owners with worldwide reputations

We serve mainly blue-chip, often stock market listed shipping companies and recognised as

leaders in their field

Celebrating 50 years of excellence of service in ship management

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Overview of Thome Group of Companies Thome Group of Companies

Thome Ship Management

Thome Oil & Gas

Thome Offshore Management

Thome Marine Consultants

Timur Ship Management

Thome Agency

Thome Crewing and Services

Thome Systems

Thome Shared Service Centre

Technical and crew

management of offshore

support vessels. Project

management of

conversions and new

building.

- AHTS - PSV

- Seismic survey

- Offshore barges - Dive support

Turn-key project

management and

operation &

maintenance of

offshore installations.

- FSO

- FPSO

- MOPU

- Platforms

- LPG FSO

- LNG FSRU

- Drilling

Technical and Crew

management of world

wide trading vessels to

the highest standard.

- Tankers

- Bulk carriers

- Gas tankers

- Container vessels

- Specialized vessels

Group’s technical

consultancy company.

- Project management

- Conversion

-Docking

- New building

- PMS

- Security management

- Marine training

Technical and crew management of regional trading and cabotage trading vessels.

- Tankers

- Bulk carriers

- Gas tankers

- Specialized vessels

The highest operational efficiency, while saving costs for our principals. From the smallest spare part delivery, up to the most complex dry docking operation, takes care of every aspect of our customers' port calls

Supply of global marine crew through our crewing offices. Focus on: - Global presence - High competency - Human element - Vessel specific training - Cadets - Talent Management - Marine HR

Thome Shared Service Centre is responsible for the execution and the handling of specific operational tasks, such as

accounting, human resources, crew training, victualling, payroll, IT, legal, compliance, purchasing, and administration

Thome IT Systems - Uses the best of breed in IT shipping industry and integrate them together to work as one

simplified systems for both users and its owners. - Web-based - Applications tailored to our marine needs

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OFFSHORE CREWING

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Thome Group Crewing Services -

The Offshore Industry

The Thome Group endeavours to be

recognized by its stakeholders as a reputable

provider of quality offshore crewing services

towards the global oil & gas offshore

industry.

Thome Group has extensive knowledge and

hands-on experience in providing our

customers with a highly competent,

dedicated and skilled specialist workforce.

The Company is focused on developing high

performing teams of highly experienced and

motivated employees who take ownership of

their individual roles and responsibilities as

drive for operational excellence

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Offshore Crewing Strategy

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1. Thome shall offer highly qualified

offshore crewing services by constantly

developing our team of highly experienced,

dedicated and skilled employees applicable

to offshore units / vessels.

2. Provide Oil & Gas Industry customers

with safe, reliable and efficient offshore

drilling support operations in alignment

with our unique Thome Human Element

concept as our high HSSEQ performance

standards.

3. Thome recruit our ship / shore staff

globally and select / deploy and develop

our marine HR basis individual

performance, competence and attitude as

the key drivers

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Offshore Crewing – Offshore Support

Thome Crewing supply qualified officers and crew to Offshore Support Vessels

(OSV) worldwide including cabotage jurisdictions.

The vessels and capabilities include:

AHTSV/AHT

PSV/SSV/Stand-by

DSV – Saturated/air

Seismic/Research/Seismic support chaser

Subsea/ROV construction

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Barges (Accommodation Work

Barge/pipe laying)

Heavy lift (semi-submersible

and barges)

Salvage vessels

Ocean Towage.

DP 2

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Offshore Crewing – FSO/FPSO/MOPU

Thome Crewing supply qualified officers and crew to offshore storage and

production units worldwide including cabotage jurisdictions.

The units with crew supply:

FSO/FSU/Offshore terminal

FPSO. (Moored and DP)

Early production vessels / EPV

Well intervention vessels

LPG FSO

LNG FSRU

MOPU

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Following capabilities:

Marine crew

Production crew

Maintenance squads

Specialists

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Offshore Crewing – Drilling units

Thome Crewing supply qualified positions for drilling units

The units with crew supply:

Jack-up

Semi submersible

Drill vessels with positioning

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Strength of Thome Group –

Offshore Crewing

Offshore Specific Experienced Crewing desk.

Multinational, multi skilled team

24 / 7 Crew Operation Support.

Available large crewing pool

Supported by a large organization

Focus on training and cadets

Global presence covering all Time Zones

Back office capabilities – crew wage accounts ++

Global Agreements for Travel Agents – Reduce

Travel costs.

Crew Insurance – BUPA / HMO ( Philippines)

Video Conferencing with Senior Officers prior

Hiring.

Senior Officer Rotation In the Office to enhance

Ship / Shore working relationship.

Customer focused

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Global Crew Sourcing – Internal/External

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Thome Crewing takes advantage of local crew sourcing

through its worldwide offices / JV partners:

TSM Offshore - Manila ( Philippines )

PT TIMUR - Jakarta ( Indonesia )

Thome - Thailand

Thome – Sinocrew (China)

Thome - Zadar (Croatia)

Thome – Doehle Danautic (India)

Thome – Nkrah (Nigeria)

Thome – HR-Oil/G-Comex (Brazil)

Global network of representatives / Crew agents.

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Offshore Area of Operations

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North Sea – Malta – Egypt – Libya – Mauritania – Nigeria – Ivory Coast – Congo –

Angola – India - China – Thailand – Malaysia – Indonesia – Korea – Papua New Guinea –

Sakhalin – Brazil

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Offshore – In House Courses

Training Matrix

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Training Matrix

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EX-01 Basic Heliguard Course VWHD 5 PJ

EX-02 Helicopter Landing Officer VWHD 3 PJ

EX-03 Helideck Assistant Course VWHD 2 PJ

EX-04 Electronic Chart Display & Info System (ECDIS) ALL 5 PJ

EX-05 Type Specific ECDIS - for vessel with paperless charts only ALL 2-3 PJ

EX-06 Rigging & Slinging ALL 3 PJ

EX-07 Maritime Administration - MARAD - (Masters on NIS Only) NIS 5 PJ

EX-08 Safety Officer Course ALL 3 PJ

EX-09 Proficiency in Fast Rescue Boat FRB 3 PJ

EX-10 Medical Care (for 2/O only onboard Thome Managed vessels) ALL 5 PJ

EX-11 Crane Operator's Course ALL 3 PJ

EX-12 Basic Offshore Safety Induction and Emergency Training (BOSIET) ALL 4 PJ

EX-13 Basic Offshore Safety Emergency Training (BOSET) ALL 2 PJ

EX-14 Helicopter Underwater Escape Training (HUET) ALL 1 PJ

EX-15 Ship Handling and Manouvering Course ALL 5 R

EX-16 Hydrogen Sulphide Awareness ALL 1 R

EX-17 Back Deck familiarization AHT 5 R

EX-18 Ship Security Officer's Course ALL 3 R

EX-19 Upgrading Course for Messman ALL 10 R

EX-20 Upgrading Course for Cooks - MLC ALL 10 DEMAND

*CODES

PJ Prior Joining = Prior joining first vessel within Thome

HR Highly Recommended prior joining first vessel. Management approval is MUST if not possible to attend prior first vessel. To complete under all cicumstances prior joining 2nd vessel

R Recommended = To be completed within 30 months of joining Thome

DEMAND On special request by clients, crewing or based upon assessment and evaluation

VWHD Vessels with Helid Decks.

FRB Vessels with FRB.

EXTERNAL TRAINING COURSES

Offshore – External Training Courses

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Training Matrix

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ON DEMAND COURSES - OFFSHORE VESSELS

COURSE DETAILS VESSEL TYPE

CPT CO 2O DP OFF DCDT CE 2E

Extreme Cold Weather Precautions ALL ü ü ü ü ü

Ship Handling Familirization ALL ü ü

Commercial Vessel Operations ALL ü ü ü ü

Operation of Electrical Installations - FSE ALL ü ü

Classification Survey ALL ü ü ü ü

P&I Insurance and Crew Claims Course ALL ü ü ü ü

Painting & Surface Preparartion - Jotun Paints ALL ü ü

Electronic Chart Display & Info System (ECDIS) ALL ü ü ü

Type Specific ECDIS - for vessel with paperless charts only ALL ü ü ü

Rigging & Slinging ALL

Basic Offshore Safety Induction and Emergency Training (BOSIET) ALL ü ü ü ü ü ü ü

Helicopter Underwater Escape Training (HUET) ALL ü ü ü ü ü ü ü

Project related additional extensive medical training ALL ü ü

Basic Heliguard Course VWHD ü ü ü ü

Helicopter Landing Officer (HLO) VWHD ü ü ü

Helideck Assistant Course (HAD) VWHD

Hydrogen Sulphide Awareness ALL ü ü ü ü ü ü

Upgrading Course for Cooks - MLC ALL

Upgrading Course for Messman ALL

Ship Handling and Manouvering Course ALL ü ü

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Dynamic Positioning

Induction Course

Dynamic Positioning

Simulator Course

FOET

(Further Offshore

Emergency Training)

BOSIET

(Basic Offshore Safety Induction

& Emergency Training)

BHC

(Basic Heliguard Course)

HUET-EBS

(Helicopter Underwater

Escape Training with EBS )

External Courses – Offshore Safety

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HDA (Helideck Assistant)

AH (Anchor Handling)

External Courses – Offshore Safety

Fast Rescue Boat

OHLO

(Offshore Helicopter Landing Course)

Offshore Crane Simulator

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Offshore Crewing Principals

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Offshore Crewing Principals

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Offshore Crewing Principals

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Thome Crewing

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THOME GROUP CREWING

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Strategic Objectives

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A strong Thome objective is to establish a shared understanding of service excellence, priorities, quality and efficiency as operational performance throughout the entire Thome Organization… In close liaison with our customers needs

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Thome Approach – Our Edge

How do we achieve service excellence, operational efficiency & performance?

We strategically focus on:

People

Systems & Processes

Structure & Procedures

Quality

Communication

Management

Competence & People MNG

Strong HR Team & Strategy

Crew MNG OPS

Continuous training

Internal promotion

Competence mapping / gap analysis / Continuing Professional Development System Thome /DNV Competence Management System

Recruitment & selection

Adopting best standards.

Mindset / culture

HSSEQ system

Pre-Vetting

Retention strategy

Planning & Controlling

Onboard Education

KPI’s / Appraisals

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Thome HR approach

A worldwide career within the Thome Group A career path in the Thome Group of Companies offers personal as professional development which may differ from staff to staff.

A successful career in Thome is one in which both the Company as the individual takes a shared responsibility and pride to get the best out of the relationship.

We believe that with responsibility also follows accountability; we for one constantly strive to unleash the full potential of each of our colleagues – onboard as in office, all ranks told – and we encourage our staff to take the career opportunities when they surface.

A career in Thome Group is a career in an international enterprise that runs 24/7/365 with a true global reach, for one in our Head office in Singapore we have the great pleasure and honour to employ in excess of 25 different nationalities.

We believe that diversity in our HR gives us strength, better results as grants us a competitive edge. We are proud to offer career opportunities to employees of a wide range of nationalities and backgrounds.

This HR approach is by deliberate choice – not by accident.

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Recruitment of Personnel

Worldwide crew supply.

Extensive cadetship and training programs.

High retention rate, above 90%.

Motivated Officers/Crew

Competitive wages/benefits.

Varied nationalities of offshore officers/crew.

Our Crew:

Total Pool of about 10,000 crew members

Focus on training/personnel development.

Cadetship and offshore training of officers from

commercial shipping.

Incentives for retention.

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Over 8,000 Filipino officers & crew

European senior officers

Indian officers

Chinese officers

Indonesian officers

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Thome Global Footprint

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Top 10 Nationalities

70%

10%

5%

4%

2% 2% 2% 2% 2% 1%

Crew Top 10 Nationalities we source from

Filipino

Indonesian

Indian

Chinese

Croatian

Romanian

Thai

Sri Lankan

Russian

Brazilian

Total Offshore crew pool : > 2500

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We have defined our OFFICER NATIONALITY SOURCE selection criteria / ’filter’ as;

Our 9-Selection-Criteria:

1. High value vs. quality ratio impact on Principals (ROI on Crew Spend)

2. Strong positioning of Thome in main countries of supply + “NAT mix”

PRESENT

3. High correlation with our core recruitment hubs / ability / biz focus

4. In line with our Principal manning requirements or Carbotage driven

5. Competitive & Accessable / RECRUITMENT AVAILABILITY

6. Allows us a flexible manning composition / sourcing globally

7. Nationalities ’complement’ each other onboard (cultural mix)

8. Nationality choice ”today’ will remain a future sourcing / LONG TERM

PERSPECTIVE

9. Maintain Thome’s Competitive ’edge’

Above ”9-Criteria” defines the ’match & rationale’ for our choice of

OFFICER NATIONALITY

Officer Nationality Selection Criteria

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Thome Human Element

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THOME'S HUMAN ELEMENT ‘THE” – A CULTURE-BUILDING MODEL

embodies a holistic approach to business excellence through our people.

It's a fundamental mind-set change on how we manage human resources within

the Thome Group of Companies both onboard as in our offices worldwide.

Our ‘THE” concept was designed with one pivotal fact in view: human behaviour

is always fundamentally at the centre of business disaster, and conversely it's also

the single biggest contributor to business success.

It aims to create a strong aligned company culture and mindset which can bridge

the gaps between our shore staff and our ships, business groups, nationalities and

religions in a common drive to pursue our Thome mission and vision statement.

A Thome company culture which is strongly rooted in the principles of good

MCRM and superb HRM, creating a common path and consistency on running our

business and ensure that safety & quality is imbedded in everything that we do.

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Thome Human Element

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We believe that the secret lays in managing attitudes in order to manage risk.

It is no longer enough just to apply new procedures, introduce new systems,

fancy videos, expensive external consultants or install new state-of-the-art

technology on-board the ships we manage to achieve world-class safety

performance.

Our senior management supported commitment is depicted in our logo, as it

shows our strategy and commitment to the Human Element.

It clearly illustrates that we want safety and quality within the Thome Group

and in order to achieve this we must focus on the human element, our attitudes

and how we work together as a team.

We do this because it's good business..!!

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Thome Human Element

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In short the Thome Human Element is all

about improving Safety & Quality in the

Thome Group of companies and thereby

eliminating accidents and incidents.

Safety is important to us and we mean it

when we say "We do it safely or not at all";

because we have an obligation to bring

everyone home safely and manage the assets

we are entrusted with safely and efficiently.

We expect everyone within the Thome

Group to share the same ambition and mind-

set and thus encourage everyone, regardless

of rank, in office or on-board to take 100%

responsibility and ownership to ensure the

success of this mind-set change as the

'Thome way of doing business'.

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THOME STRATEGIC CREWING

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Creating Standards, Frameworks &

Performance excellence

within our Marine HR

Manning agency performance &

audits

Crew sourcing strategy

Compas

Office module

Marine Payroll

Compas module

Onboard Compas module & E-appraisal

system Cadet programme

MLC 2006

CBA negotiations

&

Grant applications

Fasttrack programme & office rotation for

Officers

Strategic Crewing - Responsibilities

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What We Are Doing Today • Dedicated Crewing Strategy in place

• New web based Crew Information System

• Computer Based Training (CBT)

• Thome Competence Mapping / Management

system implemented all vessels

• Senior officer meetings each year

• 12-month rotation plan for officers

• Thome in-house victualing / enhanced Chief

Cook training

• Benchmark on wage scales

• PI survey for all senior officers

• Thome Group News for Crews

• Succession planning junior officers / talent mgt

approach similar to ashore.

• VIQ / HSSEQ training and animated films

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Recruitment of Shore Based Crewing Personnel

Selection Criteria for Recruitment and Management Shore Based Staff

The Company recognized the

importance of employing

competent trained employees at

all levels of its management

operations to ensure the safe and

efficient management of the fleet.

Shortlisted candidates will have to complete a Predictive Index survey prior to the interview to establish overall fit to the role.

Recruitment is placed on good professional competence via formal education and relevant previous experience

The HR department will verify that the qualification and the certificates presented by the candidate are genuine

Interviews will be conducted by the Directors, Group HR Manager or Section head.

Special attention is given to ensure that the candidates fulfill the requirements with reference to education and working experience.

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Group Crewing

Group Crewing

Group Training Group Cadet Group

Victualing Onboard Training

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Crewing Function

Global Manning Agents Bulker Operations

Crewing

Tanker Operations Crewing Type equation here.Thome

Offshore Operations Crewing

Timur Operations

Crewing

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Thome Group Crewing

2010 DNV accreditation for Thome Competence Management System as the 1st Third Party Ship Manager worldwide

Launch of unique Thome Human Element Program

Thome animated training movies

Fast track junior officer programs

ECDIS maker type specific training program established in in Philippines, Croatia,

India, Romania and Indonesia as industry pioneer

Implementation of state-of-the-art web based crew information system

Crew e-appraisal system launch

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A Few Facts

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THOME GROUP TRAINING

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Thome Group Training Philosophy • We recognise the importance of providing quality training to our seafarers and the difference it makes

towards them and ultimately the performance of the vessels they operate.

• We believe that training is the key to operating safe and efficient ships on greener seas.

• The level of training we provide is over and above the standard recommended by STCW.

• We specialize in tailor-made training for specific systems, whether for Health and Safety or Quality Assurance Systems, Planned Maintenance Systems (such as AMOS, Consults & TM Master for which we hold accreditations to carry out training on behalf of the provider) and Vetting and Inspection Specific courses such as SIRE, CDI and Right Ship.

• In addition to our shore-based training, we at Thome are also very focused on maintaining a superior level of competence and skills through on-board training which we achieve with our Thome Competence Management System

• We are the first and only 3rd party ship management company in the world to be accredited by DNV for meeting their standards for Competence Management Systems)

• We also carry a wide variety of on-board Computer Base Training (CBT) which we have all of our sea staff follow a matrix of compliance procedures.

• We conduct MCRM Training ashore and also hold regular on-board MCRM sessions via the use of an on-board CBT that was designed in-house.

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TSM Training Centre

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The Training Center is DNV certified and

complies with ISO 9001:2008 requirements

and is certifies under DNV’s Standards of

Maritime Training Centers

Committed to providing quality training to

all seafarers in compliance with

requirements of the principals, flag states,

statutory national and international

regulations

Develop and conduct over 30 in-house tailor-

made value added courses

All in-house trainers (ex-Captains / Chief

Engineers) have completed courses as

instructors according to IMO standards and

are experienced in Maritime Training

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Kongsberg Bridge Simulator

Planned Maintenance System – training room

• TM Master

• SHIPNET

• CONSULTAS

5 dedicated training rooms to cater for various in-house training

Seminar / conference area capable of seating around 150 pax

Currently setting up a Engine room machinery workshop with generators, purifiers, pumps, etc

TSM Training Centre Facility

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Training Rooms PMS & Engine Simulator Bridge Simulator

TSM Training Centre Facility

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Training Initiatives

Developed and deliver over 30 short value added courses

Training Matrixes by vessel type for all ranks (refer attached)

The Human Element – Maritime Crew Resource Management

Officer Assessment – recruitment & promotion

Officers Conferences – up to 8 countries annually

Thome Competence Management System

Extensive Cadet Training Program

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Training - Facts & Figures The Thome Global Training Program

is coordinated by TSM Maritime Training Center in Manila

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• Total YTD training days globally in 2013= 6,685

• Average monthly training days globally = 1,671

• Average daily training globally (based on 20 days per month) = 84

TOTAL TRAINING DAYS YTD APRIL 2013

• Total training days globally in 2012= 23,594

• Average monthly training days globally = 2622

• Average daily training globally (based on 20 days per month) = 131

TOTAL TRAINING DAYS CONDUCTED IN 2012

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Certification

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Thome Systems

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THOME IT SYSTEMS

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COMPAS Crew Information System

A ‘live’ centralized database containing records and

information on:

Crew qualifications

Education & training

Employment record

Performance appraisals

Personal details

Medical history

Crew on-board by vessel (crew-list)

Crew list by Flag, Owner, Source

Crew roster scheduler (leave and time off period)

Headcount analysis and management by rank,

nationality, source

Passport & visa information

Payroll reports

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Crew Operational Management & Planning Advanced System - COMPAS

Online Accessibility Access to own crew pool

Information on crew qualifications, education, training, and previous ships employment.

Access to medical, crew list and other crew basic information.

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COMPAS Crew Information System

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COMPAS

Owners

Vessels

Travel Agents

Remote Offices

Training Provider

Manning Offices

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QLIKVIEW Financial Reporting

Financial Reporting System

Presents financial matters to Ship Owners like Budgets, Average Expenses, Operating

Statement Analysis, Budge Variance Reports, etc.

Financial Reports via Spreadsheet and Graphs that makes it easier to understand.

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QLIKVIEW Financial Reporting

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Thank you for

your attention!