This Presentation · This Presentation.... One central concept Designed to make you think Raises...
Transcript of This Presentation · This Presentation.... One central concept Designed to make you think Raises...
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This Presentation....
One central concept
Designed to make you think
Raises more questions than answers
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What is Branding?
What does “branding” mean to you?
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What is Branding?
Branding is a feeling
An emotional responseBusiness, Person, Community/Place
Identity to align customer interests & convey values
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Terminology/Hierarchy
Branding – feeling/identity
Marketing - science behind the saleScience: product, place, price, promotion, PR, return on investment (ROI)
Advertising – communication of the brandCreative: logos, magazine ads, Snapchat stories, Facebook ads, etc.
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A Brand is Not a Logo
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A Brand is Not Packaging
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A Brand is Not a Product
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The GOAT
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A Brand is Not Advertising
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Conveying the Brand
How? Depends!
Develop the brand firstDon’t start with emails, posters, websites and other advertising media,
These mechanisms are all essential, but branding is about a creating and disseminating a feeling
HIRE A PROFESSIONAL - but they need your input
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Community Principals
Real estimate the place - to develop the brand on an authentic basis
Develop a vision for the future
Define attractive, unique brand position
Should affect those who are affected
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Building a Brand – Key Concepts
Commit to your core values customer values
Innovation, differentiation, positioning
Progressive story, not individual campaigns
Convert customers to loyalists and evangelists
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Conveying the Brand
Both creative and strategy must work together
Great advertisements, but unsuccessful strategy, gets you no where
Bad advertisements but great strategy will have same effect
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Conveying the Brand
Who are your customers? Honestly isolate your customers
Who can you best serve, and who not?What is your capacity?
Divide them by interests, values, and needs Convey and maintain your brand through
targeted marketing & advertising Focus upon who you can serve best
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Building a Brand - Apple iPod
1. Who are their customers?People who love music..
2. What are their customer’s values?Instant gratification and to enjoy endless music regardless of location.
3. How did they communicate these values?"1,000 songs in your pocket"Single handedly created a new eponym Other great eponyms - Xerox, Kleenex, Coke
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Building a Brand - SWOT
Strengths Continue, enhance
Weaknesses Minimize, reverse
Opportunities Discover
Threats Avoid, contingency
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Building a Brand - Planning
Situation Analysis (SWOT) Where are we?
Key Issues Why are we here?
Vision/Purpose/Goals Where could we be?
Strategies How do we get there? How to build brand equity?
Execute/Measure What do we need to do? / How did it go?
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Building a Brand – Brand Equity
Definition One sentence which articulates your brand
Mission Your reason for being
Vision The big picture goal
Core Values 4-5 beliefs – never compromised & everything measured against them
Positioning Statement A 1-2 sentence description of how you do what you do and for whom
Value proposition One sentence which conveys to others the Value you provide to your customers
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Building a Brand - Trust
Folks should believe there is no alternative to your brand
TrustReliability + delight
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Convert Customers to Evangelists
Make them so happy they can't help but spread the word
Example: Apple Fashion statement, status symbol In many cases their products are inferior to other companies
Say that to a "fanboy" and you will never hear the end of it
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Which is “better?”
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Differentiation & Positioning
How different you are perceived against competitors
How innovative is your product/service/place?
Blending in is not a strategy
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Impact Measurement
Branding – difficult
Marketing – return on investmentScience: product, place, price, promotion, PR, return on investment (ROI)
Advertising – qualitative and quantitativeCreative: logos, magazine ads, Snapchat stories, Facebook ads, etc.
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Brand Contingency
Sometimes things happen
Brands are volatile
It’s up to you how to react
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Brands are Volatile
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Brands are Volatile
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Brands are Volatile
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Brands are Volatile
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Assigned Reading
Building Brands with Character and ChemistryLINK
Brand Equity & AdvertisingPt. II The Brand Personality and Brand Equity, pp. 67 - 96 Pt. III The Role of Creating Advertising, pp. 143 - 213LINK
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Thanks...
Questions?