Think Like a Futurist: The future of labor
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Know What Changes, What Doesn’t, and What’s Next CECILY SOMMERS
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Presentation given to 700 members of the American Federation of Government Employees (union for employees of federal and D.C. agencies), a group that is facing fascinating and challenging times (animations missing, of course).
Transcript of Think Like a Futurist: The future of labor
Know What Changes, What Doesn’t, and What’s Next
C E C I LY S O M M E R S
65% of today’s grade school kids will end up at jobs that haven’t been invented yet.
United States Department of LaborFuturework : Trends and Challenges for Workforce in the 21st Century (1999)
By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
Gartner Research
Social Networking in the 1600s
What Changes
What Doesn’t What’s Next
THE FOUR FORCESWhat Changes
RESOURCES
TECHNOLOGY
DEMOGRAPHICS
GOVERNANCE
Vistage
GOVERNANCE
DEMOGRAPHICS
TECHNOLOGY
RESOURCES
Hershey Learn to Grow:Connected Classroom
Hershey Launches Innovative Distance Learning Program to Connect Children in U.S. and Rural Ghana
HERSHEY, Pa.--(BUSINESS WIRE)--Nov. 12, 2012-- The Hershey Company (NYSE: HSY) has launched a unique distance learning program linking school children in Hershey, Pennsylvania, and Ghana through real-time, high-definition technology that creates a common, virtual classroom.
The Climate• The cultural and political shift to the right: structural forces• Celebration of entrepreneurship (vs. temporary workers)• Push for global trade for workers, products, and raw materials• “Cross-sector” partnerships picking up slack for decrease in
government services
PoliciesInside Outside• Commitment to diversity, sustainability,
health
• Internal social networks for mentorship and opportunity
• Non-linear career paths
• Gamification of HR services
• Employee training
• Women in power
• Elite, high-tech workforce
• Us-Them divide hardens
• Social networks are key
• Entry-level jobs shrink
• STEM-focus intensifies
• More camps, internships
• Transition into entrepreneurship
• Young and old affected
• Unemployment soars
The Fertile Delta• What changes: tools and institutions, and values
– Entrepreneurism vs. career employees– Social networks vs. formal organizations– Populism vs. Socialism– A great political divide makes way for a change
• Dig into what doesn’t change: – The need to be seen and heard, to be considered, to have a voice, to fair, safe, moral environments
and policies– The need to connect personally. Bring more high-touch to high-tech
• Create a movement– Study successes: Obama’s elections, gay marriage, medical marijuana, sustainability, climate change– Look for tipping points
Conditions
Needs Role
Solving for X:
Looming Questions• Where are the “Fertile Delta”s?
– Is there an opportunity in providing services that employers, government, and businesses are dropping?
• Where is labor today? Its locus has shifted• How do you make employers fall in love with you?
THANK [email protected]
