The Standard 15 Sep08

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Vol. 22, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2008

Dilip Shah (MQD Chair-elect)Manning the MQD booth at the 2008 NCSLI Workshop & Symposium

(thanks you Dilip, Chris Grachanen and Jay Bucher for pulling booth duty over four days )


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2008 NCSL International Workshop & SymposiumLinda Stone w/scorpion on right shoulder; Dr. Malcolm Smith w/tarantula on left shoulder

2008 NCSL International Workshop & Symposium2008 NCSLI President (Queen) Carol Hockert holding an alligator, with VPs holding a lil snake!!


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Minutes from August meetingHeld during the 2008 NCSL International

Workshop & SymposiumDisneyworld, Orlando, FL

August 4th, 2008Attendees:

Dilip Shah Chris Grachanen Jay Bucher Miguel Decos Heather Wade

Graeme Payne Bertrand Turgeon

The MQD budget and business plan have been approved and submitted to ASQ Headquarters (andincluded in this edition of The Standard)

Dilip Shah will again be conducting a CCT primer and tutorial at the 2009 Measurement ScienceConference

CCT BoK will be reviewed during 2009 As of June 20th, 2008there are 996 Certified Calibration Technicians worldwide

The 2008-2009 budget is on page 9, and the business plan is on page 10 of this edition of The Standard .

Jay L. BucherMQD Secretary

Treasurers Report

ASQ Headquarters is switching to a new software accounting package and as such the latest MQD fi-nancials (Jul08) have not been posted as of this writing.

For the twelve months ended June 30, 2008:

Membership Revenue: $30, 298.00Investment Income: $1,761.00Royalties (Jan-Dec07): $3,594.37

Total Revenues: $36,554.00Total Expenses: $12,999.00

Net Income: $23,555.00

MQD continues to have a very strong balance sheet (Statement of Financial Position) with over$154,000 in its checking and money market accounts.

Respectfully Submitted,Christopher L. GrachanenASQ MQD Treasurer


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ASQ Measurement Quality Division 2008-2009 Budget

ACCOUNT DESCRIPTION ADMINISTRATION PublicationsConference

(NCSLI)Conference

(MSC)Conference (ASQ

Regional, Divi- DACConference

(WCQI) Total

REVENUE

Dues $ 20,000.00 $ 20,000.00

Retail Sales $ -

Advertising $ 600.00 $ 600.00

Conference $ -

Investments $ -

Interest $ 1,500.00 $ 1,500.00

Royalties $ 3,500.00 $ 3,500.00

Other $ -

TOTAL REVENUE $ 25,600.00 $ - $ -$

- $ - $ - $ - $ 25,600.00

EXPENSES

Printing and Production $ 300.00 $ 300.00

Cost of Sales $ -Promotional Items (including MQD

shirts for booth duty) $ 250.00

$

300.00

$

300.00 $ 300.00 $ 300.00 $ 1,450.00

Committees (Standards) $ 3,500.00 $ 3,500.00

Postage and Shipping$

350.00$

350.00 $ 200.00 $ 350.00 $ 1,250.00

Contract and Professional $ -Booth Expenses (including purchaseof new smaller, portable booth) $ 1,000.00

$650.00

$650.00 $ 650.00 $ 2,950.00

Equipment Purchase (12" DigitalPicture frame for booth runningdisplay) $ -

Meetings and Meals$

500.00$

350.00 $ 350.00 $ 200.00 $ 350.00 $ 1,750.00

Travel$

5,000.00$

3,500.00 $ 3,000.00 $ 1,000.00 $ 3,500.00 $ 16,000.00

Supplies $ -Max Unis Award for 2008 ($500 +travel) $ 1,000.00 $ 1,000.00

Max Unis Award for 2007 ($500 +travel) accrual (Awarded to Norm $ 1,000.00 $ 1,000.00Joe Simmons Scholarship (2007-2008) Previous year commitment $ 3,000.00 $ 3,000.00Joe Simmons Scholarship (2008-2009) $ 3,000.00 $ 3,000.00

Joint sponsorships (NCSLI Metrol-ogy Outreach DVD) Qualifier:Matchup to $10,000 if other organizations $ 10,000.00 $ 10,000.00

Telephone (teleconferences) $ 600.00 $ 600.00Partner Payments (Division andother Prof. Associations) $ -

Other $ -

TOTAL EXPENSES $ 23,650.00 $ -$

6,800.00$

5,150.00 $ 3,850.00 $ 1,200.00 $ 5,150.00 $ 45,800.00

NET INCOME/(LOSS) $ 1,950.00 $ -$

(6,800.00)$

(5,150.00) $ (3,850.00) $ (1,200.00) $ (5,150.00) $ (20,200.00)

Treasurer: Jay Bucher Chairperson: Dilip Shah Date: 06/30/08


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ASQ Measurement Quality Division 2008-2009 Business Plan

Activity Description Activity Dates Measure Results 1. Submit completed officers list by May 1: Chair, Chair Elect, Secre tary, and Treasurer.

1May 08 Submitted on April 28, 2008 Submitted on April 28, 20

2. Submit completed committee list by June 30th: Audit Chair, Nominating Chair and Membership Chair.

30 Jun 08 Submitted on April 28, 2008 Submitted on April 28, 20

3. Have a minimum of 50 paid members as of June 30th. 30 Jun 08 The Division have 3000+ members as of June 30, 2008

The Division has 3000+ mbers as of June 30, 2008

4. Conduct regularly scheduled activities. 1Aug08 Cunduct division Financial Audit and submit by August 15, 2008 to HQ. Also see 6.

5. Communication with members:

a. The Division will provide value to its members by publishing a minimum of onemunication product to members each calendar quarter. Provide timely communications on Metrology related ac tivities to members by newsletter, web site postings and email notice.

Sep 15, 2008, Dec 15, 2008, Mar 15, 2009 and June 15, 2009

Publish 4 Division newsletters in a timely manner.

b. Division Management Committee will meet once each calendar quarter and publish minutes in tis newsletters.

Per Meeting schedule published by July 15, 2008

Publish the quarterly meeting teleconfer ence schedule for 2008 2009 (Chair)

c. Increase member value:Support and solicit contributing authors for Quality Progress' Measure for Measure column.

Every other month, arti cles submitted in advance of publish dates.

Contibute for all Measure for Measure columns every other month for 2008 2009 fiscal year.

6. Division shall provide for professional development opportunities for members each year. Examples: speakers, panel discussions, workshops, seminars, networking events, etc.conferences, increase awareness of ASQ and MQD with other organizations.

NCSLI Conference (Aug 2008) (Workshops and sessions), MSC Conference (March 2009) Workshops and sessions., WCQI (May 2009)Conference, session. Other sections activities as invited.

Continue to support Measure for Measure Column. Present papers at WCQI, Measure ment Science Conference and NCSL Inter natinoal Conference. Present Workshops at Measurement Science conference and NCSL International conference. Support any re gional ASQ conference activities.

7. Uphold the Society Bylaws, Society Policies and Procedures, and the DMA.

n/a Operate according to DMA, and ASQ Bylaws

LEVEL 2

Submission of current Annual Business Plan to their Division Man agement Committee and [email protected].

30 Jun 08 Submit Business Plan by June 30, 2008 (Chair)

Submission of current Division Management Budget to their Division Management Committee and [email protected].

30 Jun 08 Submit Budget by June 30, 2008 (Treasurer and Chair)

Plan to attend and participate in annual leadership training. Nov 2008 and May 2009 Send at least 1 division representatives at DAC meetings in November 2008 and May 2009

Support and sponsor certification activities: Provide subject amtter experts for CCT Bok review in 2009.

By the end of December 2009 as scheduled by ASQ certfication.

Support CCT Exam certification efforts to update CCT BOK in 2009

Submit

business reports

in

a timely

manner

to

HQ

to

meet

Division

guidelines Quarterly.

Per

QMP

Guidelines

(QMP

Chair)

Chairperson: Dilip Shah Treasurer: Jay Bucher

Date: 06/3


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T HE L EARNING C URVE By Phil Painchaud

This is the fifty-fifth consecu-tive monolog ostensively on the

chartered subject of MetrologyEducation, but sometimes dueto lack of current materials isnt.This time, fortunately, whilebrowsing through my manygigabytes of collected trivia, Ifound a copy of a White Paperwritten by an old friend, one I

much respect. Although it was written about eight-een years ago (two years before I started writingthis column) it is still very germane to the situationtoday in Metrology Education. As usual with these

homilies it will be in the form of an open letter toour gracious Boss the Managing Editor and Pub-lisher of this periodical.

Dear Boss:

That was a mighty impressive group portrait thatyou published on the front cover of the last issue of THE STANDARD, but where in blazes to you getcalling me a bald dude? The fact is that I haveinfinitely more hair than you, albeit it is quite thinand very light in color, but it is there quantities suf-

ficient to keep my barber off the welfare rolls. Youon the other hand could substitute for a bowlingball! You mentioned that I am often imitatedWho would be mindless enough to ever want toattempt that!

Well let us get down to business. I mentioned inmy preamble that I had discovered a documentwritten by an old friend that I felt was very ger-mane to todays situation in Metrology Education.It is going to make this column a bit longer thanusual; it is worth reading every word. Here is the

story back of it. About 1990 (I do not rememberthe exact date) the INSTRUMENTATION ANDMEASUREMENT SOCIETY (I&MS) of the IN-STITUTE OF ELECTRICAL AND ELECTRON-ICS ENGINEERS (IEEE) was holding their annualconference in San Jose, California. As a memberof long standing, I was asked to develop a session.I met with the then Executive Director, BobMeyers, and we jointly decided a panel session on

Metrology Education would be timely, but only if we could get distinguished enough speakers to beon the panel. The consensus of the ConferenceManagement disagreed and claimed that this was atechnical conference and that the attendees wouldnot be interested in a nontechnical subject. Wepersisted and they finally gave me a single timeslot early the first morning.

When the Panel Session got underway the audienceparticipation became so intense that it evolved intomore of a colloquium than a pure panel discussionand the single time slot stretched to all morningwith the attendees demanding a continuation afterlunch. It ran all afternoon until hunger forced us tostop for dinner. Then it ran another three hours af-ter dinner! After it was over, my Moderator, Mr.Fred Hume, then a Vice-President of Fluke (nowPresident/CEO of Data I/O Corp.) wrote a WhitePaper summarizing what he felt had come outduring our session.

I present it here in its entirety:

EDUCATION IN MEASUREMENT SCIENCE

A WHITE PAPER BYFrederick R. Hume

Introduction: For some time there has been aquiet debate about education in measurement sci-ence. In reality it has been not so much of a debateas the expression of many views on a complex sub-

ject. These views were explored during IMTC/90in a panel session, Education in Emerging Meas-urement Technologies from the Viewpoint of theExecutive Suite, organized by Mr. Phillip A. Pain-chaud.

The breadth of the subject was sufficiently great tocause many of those at the session to wonder if anything useful could come from the presentationsand subsequent discussion. While there was clearlya diversity of opinion, it is to the credit of the dis-tinguished panelists, and the audience that whatemerged was a rather complete description of the

(Continued on page 12)


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underlying problems and a consensus that some-thing should be done about it.

The average graduating engineer or scientist knows little about measurement science .

Some industrial leaders believe that measurementscience is a necessary part of the education of every engineer and scientist and that a separate cur-riculum and degree is unnecessary. There is evi-dence to support this view as many professionalengineers and scientists in a position where meas-urement science is the end rather than the meansfind themselves in their position by chance ratherthan by career planning. Others see a need for edu-cational programs developed specifically to pro-duce professionals educated in measurement sci-ence to fill positions in governmental and industrialstandards and calibration laboratories, and thereappears to be rationale for several levels of educa-tional attainment in such a program.

There appears to be a need for continuing educa-tion programs for professionals already employedin positions where measurement science is an im-portant part of the job. The daily practice of meas-urement science may not ensure competence inemerging technologies, nor does knowledge of emerging technologies guarantee good measure-ments.

There is a view that the need for education in meas-urement science is far broader than that expressedin any of the above. Every educated person needsunderstanding of measurement science that is thescientific approach to measurement and interpreta-tion of results, to be able to function in the infor-mation age that is upon us. History supports thisview. Every educated individual, just a centuryago, was expected to read science, to be scientifi-cally literate and to numerate in a broad sense. De-grees in natural philosophy at one time were preva-lent at educational institutions. The lay-scientist of yesteryear has nearly disappeared.

Even the average graduating engineer or scientistknows little about measurement science, and isgenerally unschooled in its vocabulary as well asits substance. The graduate in the liberal arts and

the social sciences is in a similar if not worse situa-tion. The scientific debates over such hot topics asglobal warming and cold fusion attest to the needfor more complete education in measurement sci-ence including such elements as Experiment De-sign, Error Propagation and Analysis, Traceability,and Data Analysis and Display. Even the skilledpractitioners of measurement science lack, or fail touse, a rigorous grammar to describe results.

From this brief summary of the positions presentedduring the panel session, it is easily seen that thecomplexity of the problem is great and will notlikely yield to simple solutions. It is not even clearwhat elements of the problem can and should beaddressed by the Society and what elements of theproblem should be given to others. There is alsothe issue of the time horizon of a particular solu-tion. For example, it is obvious that some of thesolutions involve changes in education. Thosechanges will take considerable time to address, asanyone involved in higher education will affirm.

The Problem:

After you have reviewed the complexity of theproblem as identified by the panelists, it is perhapsludicrous for me to suggest a single statement tocomprehend it. There is some merit, however, toput forth an all-encompassing statement as thestarting point for developing a solution. In sum-mary then, the problem is this:

Measurement science is not recognized as an es-sential element of the curricula in every scientificcourse, and instrument and measurement systemdesign is not recognized as an essential engineeringdiscipline.

Before proposing a solution, I would like you toconsider some of the constraints that limit the num-ber and scope of possible solutions.

The Constraints:

To the outside, measurement science is not per-ceived to be glamorous work. If a graduating engi-neer has an opportunity to choose between a posi-tion in design and a position in a measurement

(Continued from page 11)



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laboratory, he or she will likely choose the designposition.

There is a need to integrate simple statistics into the assigned problems in undergraduate courses.

Second, the most important measurements, thosethat have the greatest impact on society, are madeby individuals who do not perceive themselves tobe specialists in measurement science. Any solu-tion to the broad scope of the problem must encom-pass more than the relatively small community of those who consider themselves metrologists.

Some of the problem is bound up with statistics.Statistics taught at the upper division level in anengineering or science curriculum is often abstractand taught without relevance to real measurementproblems. There is a need to integrate simple statis-tics into the assigned problems in the undergradu-ate science courses to prepare the student for thetheoretical material that they will later be expectedto master and most importantly give them tools thatthey will use in all of their scientific endeavors.Measurement science should be to the engineerwhat a tape measure is to a carpenter.

Fourth, students are not taught to measureeverything . Too often they are allowed to meas-ure what they can measure instead of being

taught to measure what they need to measure . They never learn that to understand somethingthey have to measure it.

Fifth, the four-year curriculum is so full that it isdifficult to add another complete subject matter tothe education of the engineer or scientist. This con-straint is a blessing. It means that measurementscience must be integrated with existing subjectsrather than represent a separate course that the stu-dent may elect, or more likely not, to take.

The scope of measurement science is broad, en-compassing innumerable disciplines in the physicaland chemical sciences and in engineering, eachrequiring special knowledge, so any degreed pro-gram would by definition be limited to a specificdiscipline. The difficulty of creating a degreed pro-gram in a specific discipline is immense; the

thought of developing a sufficient number of theseis beyond reality.

Measurement science is intensive, incorporatingmany elements such as: Design of Experiments,Error Analysis, Parameter Selection, Data Display,Data Analysis, Traceability, Error Propagation,Noise, Convolution of Parameters, and SensitivityAnalysis. These are tools that should be applied toa measurement problem in any discipline. Mostgraduating engineers and scientists have a rudimen-tary knowledge of these tools at best.

Industry forecasts of personnel needs are oftensketchy and incomplete, and are always subject tohuge uncertainties, albeit not by evil intent as somewould suggest. Any attempt to forecast the futurerequirements for metrologists in the narrow defini-tion of the word, i.e. individuals working in meas-urement laboratories, is likely to be subject to thesame uncertainties as any forecast and the conse-quences may be worse than having no forecast atall.

Finally, the body of knowledge that we representby the term measurement science is not fully codi-fied. Where it is, in the form of international stan-dards, the rules are not followed. There is continu-ing disagreement, ignorance, and unwillingness toobserve the few rules that do exist. For example,multiple sets of units are still in use, and multiplesets of standards are used.

The Questions

Several questions were raised during the panel dis-cussion that are quite provocative and can be usefulin making the problem real. Some of these are:

Should measurement science exist as a separatediscipline, a thing unro itself? Certainly it does,today. Should it exist as a discipline coequal withmathematics, physics and chemistry?

Can statistics professors become acquainted withreal measurement problems and be persuaded toincorporate them in their textbooks and class exam-ples?




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Are many educational programs misguided inteaching technology instead of teaching engineer-ing or science?

Can measurement science as an educational ele-ment be pushed, or is it more likely to be incorpo-rated in the curriculum by the pull forces of de-mand?

Must we resort to subterfuge to get measurementscience integrated into the undergraduate curricu-lum?

How can professors maintain awareness of currentmeasurement needs and practice?

The Solution:

The problem as stated is multi-dimensional. It cov-ers every scientific discipline including the socialsciences. It covers education at every level fromprimary to post-graduate. The solution must beginwith a recognition that the problem exists, and thatproblem is in education. No such formal recogni-tion exists either in the Society or in education in-stitutions. Since the problem is in education, thesolution is in education.

The basics of measurement should be a part of eachcourse in science. A general course inmeasurements will not be sufficiently focused onthe specific problems a given student will encoun-ter in their professional life. Institutions of highereducation should actively seed the involvement of practitioners of measurement science during thedevelopment of curricula and, perhaps, even in theteaching of some course material.

It is clear, however, that no progress will be madeuntil the problem becomes apparent at the highestlevels of the educational systems. A piecemeal so-lution at the lowest levels will not work, whetherrestricted geographically or in a degree program.

A solution has to involve the institutions of highereducation. The institutions must be convinced of the importance of measurement science and makeit a part of the education of the academically in-clined students who will become the professors of

the future. This solution can be faulted in that it isslow and the benefits will not be apparent for manyyears. One cant help but wonder if there is someeasier, simpler method, one that will produce re-sults within four or five years. Perhaps a better so-lution will emerge during the review of this posi-tion paper one that will achieve a consensus of support and that will be enthusiastically endorsedby the community of educators, engineers and sci-entist active in the field.

Throughout this paper, I have used the term, meas-urement science, instead of metrology to avoid theusual restricted (and incorrect) sense of the latter.By measurement science I mean that body of knowledge one should use in the practice of meas-urement that lies outside of and is independent of the specific technical discipline.

(Note: Mr. Humes claim of many years has be-come fact in the BIPM/CIPM/ISO recent jointdirective Metrology is the Science of Measure-ment, irrespective of technology, or of level of precision. pap) I

It should be noted that some would argue whethersuch independence can exist. Where mistakes aremade in the restatement of various positions andarguments, they are entirely mine. If some of thepoints strike a responsive chord it is due to thequality of the discussion that occurred during thesession.

I thank the distinguished panelists, Peter Cliffordof the City University of London, Carl Quinn of Simco, Joe Simmons of the National Institute of Standards and Technology, and Doug Strain of ESI, for contributing so much to this session. Iwould like to thank, also, those who have been sokind as to suggest improvements to this paper, spe-cifically, Steve Adam, Professor Nigel Hancock,Helmut Hellwig, Professor Mike Lucas, and PhilPainchaud. My sincere thanks to Phil for conceiv-ing so provocative and useful a session, I had thedistinct honor to serve as moderator.

Well Boss that about states the problems of Metrol-ogy Education as succinctly as I have ever seen itexpressed. The problem now is what are we, or




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anybody going to do about it? If any of you have any bright ideas give me a jingle and I shall publishwhatever you have to say. As usual I am:

Phil Painchaud1110 West Dorothy DriveBrea, CA 92821-2017Phone: 714-529-6604FAX: 714-529-1109e-mail: [email protected]: [email protected]

Information standards enable common activities.

For instance, bring your notebook computer anywhere in the world and you will quickly and cheaplyfind a wireless Internet connection - all due to the globally-adopted WiFi standards. On the other hand,bring your U.S. cell phone overseas and you will spend frustrating amounts of time and money beforeyou can finally call your friends and colleagues again - mostly due to the **absence** of globally-adopted cell phone standards.

Manufacturers and their suppliers have long been working together to enable a variety of "WiFi-quality"information standards for manufacturing metrology systems. In this pursuit, DMIS (Dimensional Meas-urement Interface Standard) was developed. DMIS is a language for performing dimensionalmeasurements, which allows measurement program portability without requiring expensive translators.

Essential to achieving "WiFi-quality" for any standard is to define a standards certification program.

Here NIST (The National Institute of Standards and Technology) is playing an essential role. TheNIST-developed DMIS testing software is the heart and soul of a new DMIS certification program.

To showcase the new DMIS certification process, the DMSC (Dimensional Metrology Standards Con-sortium, http://www.dmsc-inc.org ) and NIST are sponsoring an exhibit September 8-13 at the Interna-tional Manufacturing Technology Show 2008. They will show how a variety of manufacturing measure-ment software applications - certified using the NIST DMIS testing software - can operate seamlesslywith little waste. The demonstration will be held in Chicago's McCormick Place Booth D-4338. At thebooth, software programs from three suppliers (Metris, Siemens, and Xspect Solutions) will demonstrateDMIS interoperability as they take turns operating coordinate measuring machines from two differentsuppliers (Metris and Wenzel), each measuring a particular battery housing component.

John HorstMetrology Interoperability Project Manager NIST



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METROLOGY JOB DESCRIPTIONS UPDATEChristopher L. Grachanen

The time period for accepting public comments regarding the U.S. Dept.of Labors decision to exclude Metrology job descriptions for the pro-

posed 2010 Standard Occupational Classification (SOC) system expiredon 21 July 2008. As you may know three Metrology job descriptions(calibration technician, calibration engineer and Metrologist) were submit-ted for inclusion in the proposed 2010 SOC. The SOC is used in censusoccupation data collection and is the basis for the U.S. Dept. of LaborsOccupational Outlook Handbook (OOH).

On May 22, 2008, Federal Register Notice Vol. 73, No. 100 from the Office of Management and Budgettitled, Standard Occupational Classification (SOC)Policy Committees Recommendations for the2010 SOC ; Notice was released and did not contain the submitted job descriptions. This sparked a Callto Action effort to solicit comments from the U.S. measurement community during the open publiccomment period.

A CALL TO ACTION

"The US Dept. of Labor rejects petition to recognize Metrology job descriptions in its proposed 2010Standard Occupational Classification (SOC) System"

We know that Metrology is the bedrock upon which all U.S. commerce and manufacturing is built andthat persons engaged in metrology / calibration activities provide services vital to the U.S. economy andnational defense. It is also widely known that in the United States there is a critical shortage of technicalpersonnel posed to replace retiring baby-boomers. The U.S. Dept. of Labor's SOC provides formal rec-ognition of job descriptions which are the basis for its Occupational Outlook Handbook (OOH) used by

educators and counselors to inform students about career opportunities. If the SOC does not include Me-trology job descriptions neither will the OOH. The following is the reason given by an SOC administra-tor as to why the submitted Metrology job descriptions were rejected;

"The three occupations that you proposed, which I believe were Metrologist, calibration technician, and calibration engineer, were not accepted at the workgroup level, and the SOC Policy Committee ac-cepted the workgroup's decision. This was in part because of concerns that Census and BLS would not be able to collect and report data on those occupations ."

Proposed 2010 SOC changes may be found at: www.bls.gov/soc/soc_structure_2010.pdf.

Note: The SOC is updated once every 10 years. The proposed changes to the 2010 SOC has a commentperiod of May 23 thru July 21, 2008. We need your help to convince the U.S. Dept. of Labor that Me-trology job descriptions should be included in the 2010 SOC.

Please e-mail your comments to: [email protected] with the subject line: 2010 SOC

Your comments should include the logic and reasoning as to why the SOC should include Metrology jobdescriptions because this is the focus of SOC administrators when evaluating comments. Some compel-



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ling arguments for including Metrology job descriptions in the SOC are:

"There are no existing standard occupational classifications that describe what tasks Metrology / Cali-bration practitioners perform."

"Searching the SOC for 'Calibration' and 'Metrology' finds no standard occupational classifications.Searching the SOC for 'Calibrate' finds two unrelated standard occupational classifications that errone-ously use the word 'calibrate' to describe 'alignments' they perform."

"Metrology / Calibration practitioners provide services critical to the U.S. economy and national de-fense."

"There are thousands of people in the U.S. employed in Metrology / Calibration positions."

You may also contact Katherine K. Wallman, Chief Statistician, Office of Management and Budget,10201 New Executive Office Building, Washington, DC 20503, telephone number: (202) 395-3093, faxnumber: (202) 395-7245.

It is critical that the SOC hears from you! Please send this e-mail to all interested parties and encourageboth those in the metrology profession and those familiar with the profession to e-mail the SOC.

We can make a difference if we all get involved!

After the open comment period SOC administrators were contacted and it was learned that nearly 200 e-mails, the most the SOC have ever received regarding an occupation, were submitted, strongly urgingthe SOC to recant their decision. These e-mails were written on behalf of individuals, professional or-ganizations, private industries and governmental agencies (as a matter of public record, submitted e-mails will be available for public viewing on the Web within the next few months). It should be notedthat signatories of these e-mails include the president of the American Society for Quality (ASQ), imme-

diate past president of the National Conference of Standards Laboratories International (NCSLI) andrepresentatives from the National Institute of Technology (NIST) and U.S. Army and U.S. Air Force toname a few.

SOC administrators have compiled all public comments and forwarded them to the five governmentagency representatives whose job it is to make recommendations regarding additions to the proposed2010 SOC (the identity of these agencies and their representatives are not publicly disclosed). It is an-ticipated that the next Federal Register notice addressing the proposed 2010 SOC will be released in ap-proximately 6 months.

The following is a submitted e-mail to the SOC addressing the recommendation to combine the Metrol-ogy Job descriptions of Calibration Engineer and Metrologist into a single occupation category due tooverlapping core job attributes (Note: one of the main reason given for denying inclusion of the submit-ted Metrology job description for the proposed 2010 SOC was a concern over the ability of census col-lectors to properly classify an interviewee between the two job descriptions).




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TO: SOC - Whom it may concern

SUBJECT: 1) Combining Metrology job descriptions for Metrologist and calibration engineer into asingle occupation.

2) Amendment to original e-mail submittal of three Metrology job descriptions for in-clusion in the 2010 SOC

After conferring with officers from two of the worlds largest professional Metrological associations, theNational Conference of Standards Laboratories International (NCSLI) and the American Society forQuality (ASQ) Measurement Quality Division (MQD), it was agreed that the question(recommendation) of whether to combine the job descriptions of Metrologist and calibration engineerinto a single occupation classification should be answered and submitted before the 21 July 2008 dead-line for public comment.

To revisit the uniqueness of Metrology occupations;

Metrology practitioners are tasked in the definition and dissemination of measurement units using physical standards to perform calibrations within a well defined traceable hierarchy in order to realizeinternational acceptance of measurement results crucial for commerce, trade, engineering, etc.

Measurement units : inch, gram, gallon, second, etc. Physical standards : primary gage blocks (length), E1 mass standards (weight), etc. Calibration : the act of determining (by comparison with a physical standard) the accuracy of ameasuring instrument

Traceable hierarchy : less accurate physical standards are calibrated using more accurate standards, withthe most accurate standards maintained by national laboratories

No other occupation is tasked in using physical standards for defining measurement units via calibra-tions. All other occupations rely on Metrology practitioners to perform this vital service for their inspec-tion, measurement, and test equipment.

In regards to combining the job descriptions of calibration engineer and Metrologist, it is agreed thatthere is sufficient overlap of core responsibilities and expectations such that combining them into a sin-gle occupation would not mask or dilute eithers essential job related attributes. We recognize theuniqueness of the two job descriptions but understand that in the interest of collecting, analyzing anddisseminating occupational related information, it is advantageous to focus on core attributes and agreewith the recommendation to combine the two job descriptions into one occupation.

The following is an amendment to my original e-mail submittal of the three Metrology job de-scriptions for inclusion in the 2010 SOC

RECOMMENDATION: Two job descriptions, "Metrologists and Calibration Engineers" and"Calibration Technicians" for inclusion in the proposed 2010 SOC.




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METROLOGISTS AND CALIBRATION ENGINEERS

Apply measurement science, mathematics, physics, and engineering principles to develop and/or designand support measurement systems, processes, and procedures for calibration of inspection, measure-ment, and test equipment (IM&TE) based on analysis of measurement problems, accuracy and precisionrequirements. Use statistics to analyze calibration standards and processes. Evaluate new calibrationmethods and procedures. Recommend calibration standards. Monitor compliance with calibration labo-ratory and/or departmental quality systems. May develop software to assist in calibration laboratoryand/or departmental processes. May perform laboratory and/or departmental administration and man-agement.WORK DUTIES:

Develop and/or design and support systems, processes, methods and procedures for calibrating IM&TE based on analysis of measurement problems, accuracy and precision requirements

Analyze calibration standards and processes using statistics Evaluate new calibration methods and procedures Research calibration requirements in order to recommend calibration standards Monitor compliance with laboratory and/or departmental quality systems May develop software to assist in calibration laboratory and/or departmental processes

May perform laboratory and/or departmental administration and management

CALIBRATION TECHNICIANS

Apply knowledge of measurement science, mathematics, physics, and electronics to calibrate inspection,measurement, and test equipment (IM&TE) to ensure measurement accuracy. Identify and utilize appro-

priate calibration standards and procedures. Perform corrective actions to address identified calibra-tion problems. Adapt equipment, standards, and procedures to accomplish unique measurements. Main-tain calibration standards. Perform laboratory and/or departmental housekeeping.

WORK DUTIES:

Perform calibrations on IM&TE to ensure measurement accuracy Identify and utilize appropriate calibration standards and procedures Perform corrective actions to address identified calibration problems Adapt equipment, standards, and procedures to accomplish unique measurements Maintain calibration standards and associated support equipment Perform laboratory and/or departmental housekeeping

The author wishes to sincerely thank all those that responded to the Call to Action request.



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MQD Page 20


ChairCraig (Woody) Niemann1489 Pheasant Run Dr.Newark, OH 43055-8046Voice (740) 788-5034E-mail: [email protected]

Chair-Elect, Program Chair,Immediate Past Chair

Dilip A. ShahE = mc3 Solutions197 Great Oaks Trail #130Wadsworth, Ohio 44281-8215Voice (330) 328-4400 / Fax (330) 336-3974E-mail: [email protected], [email protected]

Treasurer, Certification Chair,NCSL International Representative

Christopher L. GrachanenManager, Houston Metrology Group HPP. O. Box 692000 MS070110Houston, TX 77269-2000Voice (281) 518-8486 / Fax (281) 518-7275E-mail: [email protected]

Secretary, Publication Chair, NewsletterEditor/Publisher, Share Point Administrator

Jay L. BucherBucherview Metrology Services6700 Royal View Dr.De Forest, WI 53532-2775Voice (608) 846-6968E-mail: [email protected]

Nominating ChairGraeme C. PayneGK Systems, Inc.4440 Weston Drive SW, Suite BLilburn, GA 30047 USAVoice: (770) 931-4004 / Fax (866) 887-9344E-mail: [email protected]

Joe Simmons ScholarshipNorm Belecki7413 Mill Run DrDerwood, MD 20855-1156Voice (301) 869-4520E-mail: [email protected]

Standards Committee RepresentativeJay L. BucherBucherview Metrology Services6700 Royal View Dr.De Forest, WI 53532-2775Voice (608) 846-6968E-mail: [email protected]

Website ManagerMiguel A. DecosRohmann Services, Inc.Measurement Standards andCalibration LaboratoryNASA/Johnson Space CenterVoice (281) 483-3574 / Cell (832) 385-1354E-mail: [email protected]

Examining ChairDuane AllenU. S. NavyP.O. Box 5000, Code MS11Corona, CA 92878-5000Voice (909) 273-4783 / Fax (909) 273-4599E-mail: [email protected]

Membership ChairElias MonrealIndustrial Tool Die & Engineering(www.itde.com)4765 S. Overland Dr.Tucson, AZ 85714Voice (520) 241-0478E-mail: [email protected]

HistorianVolunteer Opportunity!

ASQ Division AdministratorMs. Leta ThrasherVoice (800) 248-1946, x7423E-mail: [email protected]

M EASUREMENT Q UALITY DIVISION O FFICERS AND C OMMITTEE C HAIRS


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MQD Page 21


ASQ M EASUREMENT Q UALITY D IVISION R EGIONAL C OUNCILORS

Regional Councilors represent the Division to members and Sections in theirgeographic areas. Regional Councilors are appointed for renewable two-year

terms, and are advisory members of the Division leadership team.Region 1 (CT, MA, ME, NH, RI, VT)

Mr. Jun BautistaGenzymeCambridge, MA 02142E-mail: [email protected]

Region 2 (NJ, NY, PA)

Volunteer Opportunity!

Region 3 (CT, NJ, NY)

Mr. Eduardo M. HeidelbergPfizerParlin, NJ 08859E-mail: [email protected]

Region 4 (Canada)

Mr. Alexander T. C. LauExxonMobilWhitby, ON L1R 1R1E-mail: [email protected]

Region 5 (DC, DE, MD, PA, VA)

Mr. Richard A. LittsLitts Quality TechnologiesDownington, PA 19335E-mail: [email protected]

Region 6 (AK, CA, HI, ID, MT, OR, UT, WA,WY)


Region 7 (AZ, CA, NV, part of Mexico)

Elias MonrealIndustrial Tool Die & EngineeringTucson, AZ 85714E-mail: [email protected]

Region 8 (OH, PA)

Dilip A. ShahE = mc3 SolutionsWadsworth, Ohio 44281-8215E-mail:[email protected], [email protected]

Region 9 (IN, KY, OH)

Mr. Ryan Fischer, ASQ CCTLaboratory Accreditation BureauNew Haven, IN 46774E-mail: [email protected]

Region 10 (OH, MI)

Mark J. SchoenleinE-mail: [email protected]

Region 11 (NC, SC, TN, VA)Volunteer Opportunity!

Region 12 (IL, MN, ND, SD, WI)

Jay L. Bucher, ASQ Sr. Member, CCTBucherview Metrology Services, LLCDe Forest, WI 53532E-mail: [email protected]

Region 13 (CO, IA, KS, MO, NE, SD, WY)


Region 14 (AR, LA, NM, OK, TX, part of Mexico)

Mr. R. Keith BennettTRANSCATKingwood, TX 77339E-mail: [email protected]

Region 15 (AL, FL, GA, LA, MS, Puerto Rico)

Mr. E. Bryan Miller ASQ FellowBryan Miller ConsultingFlorence, AL 35633E-mail: [email protected]

Region 25 (all other countries)



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MQD Page 22



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How to Maintain and Renew YourCertified Calibration Technician (CCT) Certification

Dilip A. Shah, MQD Chair-ElectE = mc 3 Solutions

197 Great Oaks Trail #130Wadsworth, Ohio 44281

Tel: (330) 328-4400E-mail: [email protected]

1.0 INTRODUCTION

ASQ certification is a mark of career excellence that affirms an individuals commitment to quality anddemonstrates their expertise and knowledge. It is an acceptance and recognition from their peers.

The Advantages of an ASQ certification are, it:

enhances your career and self-esteem advances you within your organization helps you realize your salary goals affirms your commitment to quality recognizes your performance excellence

To maintain the integrity of an individuals certification, ASQ requires that the applicant recertify everythree years either by RU (Recertification Units) credits or by testing. The purpose of recertifying isto ensure that as an ASQ-certified quality professional one must maintain the same level of knowledgeoriginally demonstrated when one passed the written examination. If one does not recertify, theircertification will lapse and ASQ will no longer recognize them as certified.

The Certified Calibration Technician (CCT) exam was first administered nationwide by the AmericanSociety for Quality in June 2003. The first round of applicants due for recertification was in June 2006.

This paper describes the recertification process for earning and documenting the required recertificationunits to maintain the CCT certification.

2.0 AFTER ONE PASSES THE CCT EXAM

The results of the exam are normally posted on the ASQ web site in approximately two to three weeks of the exam administration date. Only current ASQ members are able to log onto the website using theirpersonal login information to check the status. In approximately 4 four weeks, an 8-1/2 x 11 inchenvelope packet arrives in mail congratulating the candidate that they passed the exam. This packetincludes the Letter of congratulations, certification card, CCT certificate of achievement and therecertification Journal.

The recertification journal can also be downloaded as an Adobe Portable Document Format (PDF) Filefrom the ASQ web site.

Over the period of three years, the Calibration Technician is supposed to document the recertificationunits earned in the journal.


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The Recertification Journal explains how many RU credits one receives for each activity theapplicant is claiming.


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Examples of documentation for recertification:

Professional Development is used for any type of conference, seminar, workshop, symposium,or forum you attend. It is not to be confused with the Student Courses section of the journal.

Student Courses are those either sponsored by the employer or through an accredited outsourcedtraining facility that teaches career-related techniques. Such courses include, but are not limitedto, computer classes, at work people skills, other association training classes, and job functiontraining. Classes with an accredited college also qualify.

Home study and online courses may be used towards recertification, but only completing thecourse may be counted, not for the homework portion. Assigned Continuing Education Units(CEU's) or Contact Hours (CH) must be included with the course certificate to be accepted.

Any Course Instructor credit claimed must be above and beyond the applicants regularrequired job duties and responsibilities if claiming credit in addition to employment credit, andstated as such on the documentation.

The recertification program does not grant RU credits for auditing functions. This is consideredpart of the applicants employment credit.

All programs claimed under the recertification program must be job enhancing OR in at least onearea of your certification BOK.

Refresher exam courses taken before the applicants initial certification cannot be used towardthat same recertification period. It may, however, be used toward another certificationsrecertification period, as long as the refresher course covers at least one area of that body of knowledge or is job-enhancing.

2.1 Cost of Recertification

The following table defines the current cost of recertification:

ASQMember

ASQ Non-Member

1 Certification $30 $502 or moreCertifications $50 total $50/each

2.2 Recertification by RU Credits

Recertification by RU credits is a process of obtaining a minimum of 18 recertification units (RUs) withina three-year certification period. 18 RU credits may be accumulated from professional activities thateither increase an individuals knowledge of the CCT Body of Knowledge (BOK) or is job enhancing.

To receive the employment RU credits, at least one area of an individuals job duties, responsibilities,and/or functions must fall in at least one area of CCT certification(s) Body of Knowledge (BOK) . Theother category activities must fall in either one area of the certifications BOK or be directly jobenhancing. All activities may be started before the three-year recertification period, but must becompleted within your three-year recertification period to qualify.


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2.3 Recertification Unit Categories

Recertification Units may be earned in the following categories:

Categories RU CreditsMaximumAllowed

Professional Development 0.1 per hour 9.0

Instructor 0.15 per hour 10.8

Meetings 0.3 per meeting 9.0

Certifications 1 per initial certification 3.0

Videotapes/Audiotapes .025 per 15 minutes 3.6

Employment

0.3 per month Full Time 10.80.15 per month PartTime

Student 0.1 per hour 9.0

Committees1.5 per year / 4.5per committee

Proctoring

1 as chief proctor / .5 asassistant proctor - perexam dateadministration 7.0

Publishing

Paper - 1 RU Credit asauthor / .5 RU Credit asco-author 9.0Book - 3 RU Credits as

author / 1.5 RU Creditsas co-authorPresentation - 1 RUCredit per presentation

It is important to follow the guidelines for the maximum Recertification Units allowed per category.

2.4 Documentation Requirements

Documentation to save (including, but is not limited to):

Conference name badges, program agendas, attendance registration sheets

Past and present employment verification letters Professional society meeting attendance receipts Letters of participation and/or continuing service on professional society committees Student transcripts Training recordscertificates, course outlines, employee training records, attendance rosters Instructor records of courses taught (for instructor credit) Letters from clients whom you have serviced (for self-employed)


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Documentation should not be sent in for activities as they are completed. Instead, it should be logged inthe recertification journal, and kept together with it to be submitted when it is time for recertification.

The applicant is advised to keep their original certificates in case the documentation gets misplaced in themail. It is advisable to send copies of certificates with the recertification journal.

2.6 Multiple Recertification Submission

It is possible for a person to have more than one ASQ certification. Certification may have been attainedover a period of time with different recertification time frames. ASQ makes it possible for a person tosynchronize the certifications with one submission date for all and using just the requirement for 18Recertification Units.

If one is initially synchronizing two or more certifications, they must submit the recertification packetwithin the six-month grace period of the certification that's most currently due, not by the expiration dateof any later certifications.

To initially synchronize two or more certifications, all that is required is to include documentation and the18 RU credits required to recertify the certification that is currently due. On the front cover recertificationapplication form, indicate what other ASQ certifications that one wishes to synchronize with thecertification that is currently due. It is not required to provide evidence for any of the other certificationsthat require synchronization. As long as the one certification that is currently due is approved then allother certifications, as indicated on the application form, will be pulled back to expire at the same time asthe certification which is currently due. Then, for future recertification, one need only provide a total of 18 RU credits for all synchronized certifications on one application form along with one set of documentation. The fees for recertifying two or more certifications are:

ASQ Member Price : $50.00 total ASQ Nonmember: $50.00 per each certification

Example of synchronization:

Before synchronization:

Certificate Date ExamPassed ExpirationDate

Last DateRecertified

CQA 06/05/91 06/30/00 07/01/97CRE 12/07/97 12/31/00CSQE 10/02/96 12/31/99

After synchronization:

Certificate Date ExamPassed ExpirationDate

Last DateRecertified

CQA 06/05/91 12/31/02 01/01/00CRE 12/07/97 12/31/02 01/01/00CSQE 10/02/96 12/31/02 01/01/00


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From cost point, it is advantageous to be an ASQ member if one has multiple certifications from ASQ.

3.0 RECERTIFICATION BY EXAM

Recertification by exam is required for those whose certification(s) have expired and are past the six-month grace period of submitting their recertification journal application form and packet. The graceperiod is the six months after the certification(s) expiration date. A certification holder is only allowedup to one year from the expiration date to recertify by exam before his/her certification(s) will lapse andbe deleted from ASQ certification records. This one year does not allow one to submit the recertification

journal packet; only to recertify by exam. If one goes beyond the one-year period after the expiration date,they will be considered a new exam applicant.

If one attempts to recertify by exam and fail, they shall be decertified and shall have to certify as a newapplicant.

4.0 EXAMPLES OF ACTIVITIES ACCEPTED FOR RECERTIFICATION

Activities performed by local, state, and national quality awards will receive RU credits. RU credits willbe granted, at 0.1 RU credits per hour of training, under the student portion of the RecertificationJournal, when one completes any pre-examiner training prior to being accepted, or not, to either a local,state, or national quality award examining committee.

If one is accepted onto any local, state, or national quality award committee, they receive, in addition tothe pre-examiner training, 1.5 RU credits per year/per committee of active involvement, under thecommittees portion of the Recertification Journal. No additional RU credits will be granted to theauditing functions/site visits performed on the local, state, or national quality award committees, as thiswill fall under the committees portion for RU credits.

Computer based training related to your job functions and requirements can go under 'student' category.

This category includes, but may not be limited to (due to technology) audiotapes, videotapes, CD-ROM,satellite conferences, etc. These activities will be categorized under the current "Videotapes" section of the recertification journal, but is now called "Electronic Media."

The category maximum will be 3.6 RU credits over the three-year recertification period with NO PERYEAR maximum as previously stated. The applicant will receive the current .025 RU credits per every 15minutes of viewing/listening. The electronic media source MUST fall in at least one area of thecertification(s) BOK OR is job enhancing AND MUST include a total length of time on the packaging orliterature. Any self-paced electronic media, that does not list total length of time, will not be acceptedregardless of the topic.

Required documentation for electronic media shall be a copy of the electronic media packaging showingthe title, length of time, and the completed written form from inside the recertification journal showingthe date(s) of viewing/listening. If no formal packaging is included then, as alternate documentation, awritten letter may be submitted on company letterhead signed by the immediate supervisor/manager orhuman resources department attesting to the electronic media activity completed. The completed writtenfrom inside the recertification journal must also be submitted.

This recertification process does not include reading books, articles, or written material at this time forRU credits.


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Volunteer activities , such as appointed ASQ section officers, ASQ Quality Press Reviewers, MSC,NCSL International board and Standards Group would go under the 'Committees' category of therecertification journal and would receive 1.5 RU credit per year/per committee. Committees do not havebe just ASQ committees to qualify. Work related committees do not qualify.

Documentation required would be a letter from the organization chapter, written on letterhead, listingindividuals name, appointed position, length of service, set duties and responsibilities of appointee,mission statement of the organization/association, and signed off by the committee chair.

Being an author or co-author of a published book would go under the 'Publishing' category, sub-category 'Book' of the recertification journal. The sole author would receive 3 RU credits per book published and co-authors would receive 1.5 RU credit per book published. Documentation required wouldbe a copy of the book cover showing title/author(s), inside copyright page showing date of publishing,and table of contents.

Presentations go under the 'Publishing' category - sub-category presentation. Presenters earn 1.0 RUcredit, per presentation regardless of time put into preparation and duration of presentation.

Attendance at conference s such as Measurement Science Conference, NCSL InternationalConference, ASQs World Conference on Quality and Improvement (WCQI) also qualify forrecertification (0.1 RU per hour of attendance).

5.0 SUBMISSION OF RECERTIFICATION JOURNAL

The recertification journal packet may be submitted up to six months before and after (called a six-monthgrace period) the certification expiration date. All RU credit activities must be completed by theexpiration date of the certification. Any activities completed before obtaining certification may not beused if one is recertifying for the first time.

Early submittal of the recertification journal does not mean that one may carry-over unused activities intothe next three-year recertification period nor does it change the original expiration and w due forrecertification date again.

Recertification Journals with appropriate documentation and fees should be sent to the local ASQ sectionRecertification Chair.

To find out who the local Recertification or Section Examining Chair (SEC) is, call ASQ customerservice at 800-248-1946 or 414-272-8575,

If the applicant is not an ASQ member, or lives outside of the U.S.A., Canada, or Mexico, he or sheshould submit the recertification journal application form, documentation, and payment directly to:

ASQ, attn: Recertification Coordinator, PO Box 3005, Milwaukee, WI 53201-3005 U.S.A.

The ASQ recertification program does have limited contacts for international sites. Currently there arerecertification contacts for Argentina, Australia, Austria, Brazil, Germany, Israel, Malaysia, Singapore,South Africa, Spain, Switzerland, Trinidad & Tobago, and United Arab Emirates (UAE). Please contactASQ to obtain the international contact for these specific countries.


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If the applicant is not an ASQ member, but resides within one of these international countries, he or shemay still take advantage of sending their recertification journal packet to the international recertificationcontact.

All other international countries applicants should forward their recertification journal packet to:

ASQ, attn: Recertification Coordinator, PO Box 3005, Milwaukee, WI 53201-3005 U.S.A.

6.0 THE CCT BODY OF KNOWLEDGE (BOK)

The entire CCT Body Of Knowledge (BOK) is reviewed every five years to ensure that it is current withthe industry practices and requirements. The Body Of Knowledge(BOK) is due to be revised in 2009.The current CCT Body of Knowledge (BOK) is reproduced below(http://www.asq.org/certification/calibration-technician/bok.html ).

I. GENERAL METROLOGY (30 Questions)A. Base SI Units

Describe and define the seven base units: meter, kilogram, second, ampere, kelvin,candela, mole. (Comprehension) NOTE: The application of these units is covered in I.B.,I.C., and I.E.

B. Derived SI Units Define and calculate various derived units, including degree, ohm, pascal, newton, joule,coulomb, hertz, etc. (Analysis)

C. SI Multipliers and Conversions Define and apply various multipliers (e.g., zeta, kilo, deci, centi, milli) and convertbetween them (e.g., mega to kilo, micro to milli). (Application)

D. Fundamental Constants Recognize various fundamental constants and identify their standard symbols andcommon applications, such as c (velocity or speed of light in a vacuum), g (gravitationalconstant), R (universal gas constant), etc. (Knowledge) NOTE: The values or formulasfor calculating these constants will NOT be tested.

E. Common Measurements Describe and apply IM&TE in measuring the following: temperature, humidity, pressure,torque, force, mass, voltage/current/resistance, time/frequency, linear displacement, etc.(Evaluation)

F. Principles and Practices of Traceability Identify various aspects of traceability, including traceability through commercial andnational laboratories and international metrology organizations. (Comprehension)

G. Types of Measurement Standards Recognize and distinguish between various types of standards, including primary,reference, working, intrinsic, derived, consensus, transfer, etc. (Application)

H. Substitution of Calibration Standards Determine when and how calibration standards are substituted based on measurementrequirements, equipment availability, equipment specifications, etc. (Application)

II. MEASUREMENT SYSTEMS (25 Questions)A. Measurement Methods

Describe and use various measurement methods, including direct, indirect, ratio, transfer,


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differential, and substitutioni.e., replacing a reference standard device with a unit undertest (UUT). (Evaluation)

B. Measurement Data Identify and respond to various measurement data considerations, including readability,integrity, confidentiality, resolution, format, suitability for use, etc. (Analysis)

C. Characteristics of Measurements Define and distinguish between various measurement characteristics, includingvariability, sensitivity, repeatability, bias, linearity, stability, reproducibility, etc.(Comprehension)NOTE: The application of these characteristics is covered in VI.A.3. and VI.B.

D. IM&TE Specifications Describe and use IM&TE specifications in terms of common descriptors (e.g., percent of full scale (FS), percent of range, parts per million (ppm) of reading, number of counts).(Application)

E. Primary Error Sources Identify and correct for various types of error sources that can affect measurementuncertainty, including drift, bias, operator error, environment, etc. (Evaluation)

F. Measurement Systems and CapabilitiesDescribe and distinguish between measurement systems and measurement capabilities.(Comprehension)

G. Measurement Assurance Programs (MAPs) Identify and describe basic concepts of MAPs, including inter-laboratory comparisons,proficiency tests, gage R&R studies, etc. (Comprehension)

III. CALIBRATION SYSTEMS (25 Questions)A. Calibration Procedures

Identify and define common components of calibration procedures, such as requiredequipment, ambient conditions, revisions, equipment listing, environmental restraints,etc. (Comprehension)

B. Calibration Methods Define and use common calibration methods, including spanning, nulling, zeroing,

linearization, etc. (Application)C. Industry Practices and Regulations

1. Industry-accepted practices Recognize various sources of industry-accepted metrology and calibrationpractices (e.g., published, manufacturer, ANSI). (Comprehension)

2. Directives and mandates Define and describe different types of calibration directives such as state andfederal regulations, traceability and other requirements mandated by legalmetrology, and guidance from national or international standards, and identifywhich rules or conventions take precedence in various situations. (Application)

D. Control of the Calibration Environment

Define and describe various environmental parameters for humidity, dust levels,electrostatic discharge (ESD), temperature, vibration, etc., and their influence on thecalibration function. (Application)

E. Calibration Processes for IM&TE 1. Process flow

Identify and describe the basic flow of IM&TE throughout the calibrationprocess. (Comprehension)


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2. Logistical information Identify various aspects of IM&TE logistical information, such as equipmentidentification, ownership, service history, process tracking, etc. (Comprehension)

3. Roles and responsibilitiesIdentify various roles and responsibilities of staff such as technical manager,scheduler, quality manager, technician, etc. (Comprehension)

4. Scheduling Describe various IM&TE scheduling considerations, including calibrationintervals, recalls, how overdue schedules are determined, steps in the notificationprocess, etc. (Knowledge)

F. Manual and Automated Calibration Recognize various issues related to developing, validating, and using both manual andautomated calibration processes, including software-driven processes. (Comprehension)

G. Systems Records and Records Management Identify the importance of maintaining document control, confidentiality, and integrity inrelation to various records (e.g., training records, audit results, uncertainty budgets,customer data) in both electronic and hard-copy format. (Comprehension)

H. Reporting Results Identify and distinguish between various types of calibration results reports, includingcertificates, test reports, labels, reports of nonconforming calibration, etc. (Application)

IV. APPLIED MATHEMATICS AND STATISTICS (20 Questions)A. Technical and Applied Mathematics (Application)

1. Scientific and engineering notation Express a floating point number in scientific and engineering notation.

2. English/Metric conversionsConvert various units of measurement between English and metric units,including length, area, volume, capacity, and weight.

3. Ratios Express ratios in terms of parts per million (ppm), percentage, decibels (dB), etc.

4. Linear interpolation and extrapolation Interpret tables and graphs to determine intermediate and extrapolated values.

5. Rounding, truncation, and significant figures Round and truncate a given number to a specified number of digits.

6. Number bases Convert numbers between various number bases (e.g., decimal, binary, octal,hexadecimal).

7. Volume and area Calculate volume and area of various geometric shapes (e.g., cube, sphere,pyramid, cylinder).

8. Angular conversions Convert between various angular units (e.g., degrees, radians).

9. Graphs and plots

Determine the slope, intercept, and linearity of data sets.B. Applied Statistics

1. Basic statistical toolsDefine and use basic statistics such as measures of central tendency (mean,standard deviation, etc.), sample vs. population, degrees of freedom, etc.(Application)

2. Common distributions Classify data distributions as being normal, rectangular, triangular, or U-shaped.(Application)


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3. Descriptive statisticsCalculate the variance, root mean square (rms), root sum square (rss), andstandard error of the mean (SEM) for a data set. (Application)

4. Sampling issues Recognize various terms, including acceptance sampling, sample size, sufficientnumber of points, etc. (Knowledge)

V. QUALITY SYSTEMS AND STANDARDS (15 Questions)A. Quality Management Systems

1. System components Define and distinguish between various components of a quality system,including organizational leadership, market and customer focus, organizationalperformance measures and analysis, employee training and development,continuous improvement models, etc. (Application)

2. Procedures Identify various methods and tools used in the development, validation,improvement, and review of a quality system, including mission and goals,strategic planning, cross-functional teams, etc. (Comprehension)

B. The Seven Quality Control ToolsSelect and apply the basic quality tools: cause and effect diagrams, flowcharts/processmaps, check sheets, Pareto diagrams, scatter diagrams, control/run charts, andhistograms. (Analysis)

C. Quality AuditsDefine basic audit types (e.g., internal, external, product, process) and roles (e.g., auditor,auditee, client), and identify basic components of an audit (e.g., audit plan, audit purpose,audit standard) and describe various auditing tools (e.g., checklist, final report).(Comprehension)

D. Preventive and Corrective Action 1. Process improvement techniques

Determine and select areas for improvement using various quality tools (e.g.,PDCA, confidence checks, brainstorming, mistake-proofing, fishbone diagram).

(Application)2. Nonconforming material identification

Determine conformance status and apply various methods of identifying andsegregating nonconforming IM&TE materials. (Evaluation)

3. Impact assessment of nonconformancesDefine and use various tools (e.g., reverse traceability, customer notification,product recall, calibration standard evaluation, root cause analysis) in response toout-of-tolerance conditions for IM&TE. (Application)

E. Supplier Qualification and Monitoring Identify various activities used to qualify, monitor, and sustain approved suppliers.(Knowledge)

F. Professional Conduct and Ethics

Identify appropriate behaviors, such as those listed in the ASQ Code of Ethics, forvarious situations requiring ethical decisions. (Application)

G. Occupational Safety Requirements 1. Hazards and safety equipment

Identify potential hazards within the working environment (e.g., ventilation,mercury, lighting, soldering) and describe the proper use of personal protectiveequipment (PPE). (Knowledge)


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2. Hazardous communications (HAZ-COM) Identify and interpret various HAZ-COM directives (e.g., right-to-know (RTK),material safety data sheet (MSDS), material labeling). (Comprehension)

3. Housekeeping Describe the importance of good housekeeping tools and methods (e.g.,maintenance, cleaning). (Knowledge)

H. Quality Standards and Guides Explain the benefits and importance of the following in relation to calibration: Qualitystandards such as ISO/IEC 17025, ANSI/NCSL Z540-1-1994, ISO/IC 10012, ISO 9000-2000, etc.; Quality guides such as GUM, ANSI/NCSL Z540-2-1997, VIM, etc.;Accreditation and registration boards such as NVLAP, A2LA, IAS, LAB, RAB, IRCA,etc. (Comprehension)

VI. UNCERTAINTY (10 Questions)A. Uncertainty Budget Components

Identify various type A and type B uncertainty components, including environment,human factors, methods and equipment, item under test, reference standards, materials,etc., and identify the key elements of developing an uncertainty budget. (Application)

B. Uncertainty Management Define basic terms, such as guardbanding, test uncertainty ratio (TUR), test accuracyratio (TAR), bias, error, percent of tolerance, etc. (Knowledge)

C. Uncertainty Determination and Reporting Identify and use various methods to determine and report measurement uncertainty,includingcombined and expanded uncertainty, weighted factors, explanatory graphics, coveragefactors, confidence levels, effective degrees of freedom, etc. (Application)

7.0 SUMMARY

ASQ has simplified the recertification process so, there is no reason to not to get recertified as long as onemaintains the recertification documentation over the three year period and submits it in the required timeframe. It is very easy to obtain the required 18.0 Recertification Units as shown in this paper.

This is a better alternative to retaking the exam. It also provides an incentive to enhance an individualsskills by attending various ASQ meetings, NCSL International regional meetings and other professionalmeetings.


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ASQ Inspection Division to Host Mid-West Fall Conference

The ASQs Inspection Division will host its annual fall conference October 3 rd , 2008 in

Columbus Indiana at the Holiday Inn Hotel and Conference Center. This one day conference

offers an array of topics that will relate to your industry and individual interests. In todaysbusiness market Medical Device manufactures, Pharmaceutical manufacturers, Hospitals, and

retail industries have realized that using the tools once recognized only in industries such as

automotive or aerospace are critical to maintaining a competitive edge. Each of the conference

quality courses offers benefits and tools that any organization can use to control their processes

and have a better understanding of their quality indicators.

ASQ Members $ 149.00

Non-Members $ 199.00

Businesses $ 125.00 per Minimum of six attendees

To register please follow the web site link below.

https://secure.asq.org/conferences/inspection-division-2008/registration.html

Conference contact:Jenny Persfull at [email protected] Phone: 812-369-9622Address: 1419 E. Browning LaneBloomington, Indiana 47401

Note: The noon meal is included in the conference fee if registrations are received bySeptember 15, 2008. Registrations made after that date will be charged an additional $12.00for the meal.

COURSES

Mark L. Crossley will be presenting Measurement Error Assessment, Hypothesis testing,

and Process capability Indices, this is a full day session

Mark L. Crossley is the president and principal consultant of Quality Management Associates,

Inc. Providing expertise and training on the use of statistical methods for quality on an

international basis. The holds certifications from the ASQ as a Certified quality Engineer,

Certified Reliability Engineer, Certified Quality Auditor, Certified Mechanical Inspector,

Certified Quality Manager, Certified Six Sigma Blackbelt and is a Master Blackbelt.


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He is also the author of The Desk Reference of Statistical Quality Methods published by the

ASQ. He has over 30 years experience in Quality and is frequently a speaker for international

quality conferences. Marks other interests include playing classical clarinet, photography,

backpacking and making wine. He has received, twice, the ASQ Faculty Excellence Award for

being one of the ASQs highest rated instructors. Mark has a MS in Quality Assurance from

California State University and a Bachelors degree in Chemistry/Mathematics from the

University of North Carolina.

John Vandenbemden will be presenting Problem Solving Workshop.

John Vandenbemden is Vice President of Quality Instructor/Consultant QIA, and has over 30

years in manufacturing and 25 years in quality systems. Throughout his quality systems

experience John has been responsible for auditing and the development, implementation andcertification of Quality Systems to ISO9001, ISO14001, QS9000 and TS16949 at many types of

manufacturing and service facilities. John is a member of ASM, SME and Fellow member

(granted Fall 2004) of ASQ. He held a position on the ASQ Certification Board as the chair of

the Certified Mechanical Inspector exam from March 1999 to July 2004. Division membership

includes Automotive, Statistics and Inspection where he has served the World Conference for

Quality and Improvement as a presenter, session manager and technical paper reviewer

representing the divisions. John serves as the membership chair for the Inspection Division as

well as the treasurer of the Statistics Division. John also serves as the publicity chair and on theEconomics for Quality committee for the ASQ Cincinnati Section. John represents ASQ Region

9 as a Deputy Regional Director. Johns credentials include a BS Indiana State University -1976

and MAT Purdue University 1986 both in Mathematics, RABQSA Certified QMS Auditor

Q098752, ASQ: Certified Quality Auditor -1996,ASQ: Certified Quality Engineer 1990,ASQ:

Certified Quality Manager 2000, ASQ: Certified Six Sigma Black Belt -2003, ASQ: Certified

Quality Improvement Associate -2002, SME: Certified Bronze Lean Manager-2007

Problem Solving workshop: Attendees will learn a start-to-finish problem solving method that yields results in a predictable

and fast timeframe. So, not only can you bring a structured problem solving method into your

company, you can bring everyone up to speed on how to use some of the most common tools in

quality for various problem solving tasks. This is a four hour workshop.


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Navin S. Dedhia will be presenting the Voice of the Customer

Navin S. Dedhia is currently Quality Management Consultant. He is chairman, International

Committee of NCQM (India). He has worked for 34.5 years at IBM and 2.5 years at Hitachi

Global Storage, Technologies, Inc., in the United States in Manufacturing and Quality

Organizations. He completed B.E. (Elect. Eng.) University of Mumbai, M. S. (EE.) Tennessee,

Technological University, U.S.A., MBA, Golden Gate University, U.S.A. He is Fellow of ASQ

(American Society for Quality), Academician, IAQ (International Academy for Quality), Past

Editor of the Quality World Newsletter Past Chair/Trustee of ASQ International Chapter, Past

member of the ASQ Board of Directors ASQ Certified Quality and Reliability Engineer, Auditor,

Manager of Quality/Organizational Excellence. He has received E. Jack Lancaster Medal from

ASQ, Testimonial Awards from ASQ and Harrington-Ishikawa Medal from APQO. He has

published books Quality from Many Perspectives Part I & II and has numerous paperpresentation and publication to the credit.

Objectives of Voice of the Customer presentation:

To provide a better understanding for the attendee of who are the Stakeholders and their

importance in the organization, what the Requirements in ISO 9001 are and Other Standards.

What are the reasons for Satisfaction and Dissatisfaction? What does it mean to satisfy and

delight the customer? What are the Improvement Roadmap & Methods and what are U. S.

Companies doing?

Dr Bud Gookins will be presenting "Product safety concepts and techniques."

Dr. Bud Gookins is recently retired President and Managing Partner of Strategic Quality

Consulting, a quality systems and management consulting company. He has held top executive

positions in small and medium sized manufacturing companies; led Corporate Quality Fortune

100 companies, continues to serve on the board of several companies and is an internationally

acclaimed, award-winning expert and author in areas of quality systems, quality control andproduct liability. He is a registered professional engineer and certified quality management

systems lead auditor. He has published over forty papers and lectured extensively on the subjects

of quality concepts and techniques. Bud is a contributing author to the Juran Quality Control

Handbook, McGraw Hill, contributing author to the Product Liability Handbook, Quality Press,

author of Gookins Law If Anything can go Wrong, it Shouldnt. Bud is a member of TAGs 69


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and 176 for ISO standards and an officer of the American National Standards Z1 committee for

the United States. He is Fellow of ASQ (American Society for Quality) and holds numerous

certifications.

Steven R. Staley will be presenting Advanced Measurement Systems Analysis

Steven R. Staleys technical background includes electrical, physical and dimensional metrology

and quality systems with experience in manufacturing quality and laboratory accreditation. He

was graduated from the University of Cincinnati with a BS in Physics.

Steve is involved with several professional organizations including NCSL International where he

served as the 2003 President, NACLA were he served on the board of directors, and at AIAG

assisting development the Measurement Systems Analysis Handbook. He served the Department

of Defense as a Metrologist at the Naval Avionics Center in Indianapolis Indiana. He has workedin the electronic test and measurement industry as Senior Metrologist for Datron/Wavtek and in

the automotive industry for Cummins, Inc. where he has held several positions including Quality

Manager and Manager of Corporate Metrology. Currently at Cummins, Inc., he is Director of the

Central Measurement Services group where he and his team support Cummins plants world wide

in metrology and gage calibration. He is the owner of SRS Technical Services, where he provides

consulting services in the areas of Metrology, Quality and Laboratory Accreditation

Greg Gay will be presenting Geometric Dimensioning & Tolerancing

Greg earned his bachelor's degree in Business Administration at Western Michigan University.

Greg has worked with quality system development processes and helped lead two companies to

attain ISO 9000 registration. He also has direct experience with TS 16949 and QS 9000 quality

systems. He has supervision experience in a union facility and has managed receiving, in-process,

and final inspection operations. Additionally Greg has managed coordinate measuring machine

(CMM) layout operations including supplier sample and first piece layouts. Greg has high

technical skills. Greg is proficient in problem solving, CMM operation and in surface plate

layout. Greg is skilled in print reading including Geometric Dimensioning and Tolerancing

(GD&T). He is experienced in use of precision measuring hand tools, optical comparators,

Rockwell hardness testers and thread gages including National Pipe Thread (NPT) inspections.

He has experience in training employees in GD&T and precision measuring techniques.


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Greg has teaching experience having taught over eighty Quality related classes. He has taught at

five area community colleges and one university. Greg has been an adjunct faculty member

and/or part time faculty at three community colleges. Currently Greg is teaching the 481

Metrology Lab at Western Michigan University, College of Engineering and Applied Sciences

within the Department of Industrial and Manufacturing Engineering at Kalamazoo Michigan.

Greg is a charter member of the ASQ Quality Audit and Measurement Quality Divisions. Greg

has also served on the ASQ Certification Committee as a member of the CMI Exam Committee.

Greg received the Certification Board Outstanding Service Award.

Full day Tutorial on Geometric Dimensioning & Tolerancing (GD&T:

The basics of GD&T will be reviewed. Included will be some hands on examples of measuring

of part features using the application of GD&T principals. Starting with attendee's basic print

reading knowledge, the tutorial will cover the symbols, terminology and rules of GeometricDimensioning & Tolerancing as based on the current version of the standard ASME Y14.5M-

1994.


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Overview : Laboratories that are accredited under ISO/IEC Standard 17025:2005, or are seeking accreditation, arerequired to engage in proficiency testing or interlaboratory comparisons, commonly known as PT/ILC. This PT programprovides an opportunity to fulfill the PT/ILC requirement as it applies to calibration of commonly used dimensionalmeasuring instruments.

Who should participate? Calibration laboratories that provide dimensional calibration and testing laboratories thatcalibrate their own dimensional measuring instruments. Any ISO/IEC Standard 17025 accredited laboratory involved indimensional measurements using the types of instruments used in this program.

Prerequisites : Participating laboratories must have calibrated gage blocks within the appropriate range to calibrate theinstruments provided for this program (see test kit calibration items). Laboratories must be able to calculate their measurementuncertainties.

Test kit calibration items: Calipers, 0 to 6-inch range; 0.0005-inch resolution Micrometer, 0 to 1-inch range; 0.00005-inch resolution Dial Indicator, 0 to 1-inch range; 0.00005-inch resolution Directions, necessary forms, and shipping instructions

Participation fees include costs of the following: Directions and forms necessary for participation. Final report upon completion of the PT. Shipping to the laboratory from IAS. Shipping to the next location is paid by the participating laboratory. Technical expertise and oversight; analysis of data and report to be provided by IAS.

Each laboratory will have one week to complete the measurements and ship to the designated location.Participating laboratories will be assigned a code to maintain confidentiality.Participation Fee $395For questions: Please call Anna Lopez at (562) 699-0541, ext. 3723, or e-mail to [email protected]

Register Now

Name: FAX THIS FORM TO: (562) 699-8031

Title: or mail to: International Accreditation Service, Inc. 5360 Workman Mill Rd., Whittier, CA 90601 Laboratory:

Payment must be received to guarantee your registration. Address: Check, payable to International Accreditation Service,

Inc. (IAS) Credit Card: VISA or MasterCard only

PROFICIENCY TESTING PROGRAMFOR DIMENSIONAL MEASURING

INSTRUMENTS

ELECTRONIC DIGITAL CALIPERS, MICROMETERS AND DIALINDICATORS

Beginning July 2008

The Standard 15 Sep08

Documents

Transcript of The Standard 15 Sep08