The Social Media Toolkit
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Transcript of The Social Media Toolkit
focus on THE AUDIENCE NEEDS
WHO
WHAT
WHERE
WHAT
What do we need to say?
Where do we reach them?
What are we trying to accomplish?
Who are we trying to reach?
DEMONSTRATE HOW YOUR BRAND SOLVES CUSTOMERS problems.
EMPATHIZE AND Share PRODUCT & SERVICE TruthS, BUILD:
Throw the rulebook out, GAIN ATTENTION.
11.9 Million Views!
82K Likes!
say one thing, but accomplish many.
A SINGLE IDEA IS STICKY.
As in life, SOCIAL MEDIA isn’t about having something
worth saying.
It’s about having something
worth hearing.
Attention is paid, when attention is earned,
By Chip & Dan Heath
Create Brand Awareness
BRAND ENGAGEMENT
EnDURINGRELATIONSHIPS
Customer value
EMPOWER ADVOCATES COMPELLING
CONTENT
Entertain & EDUCATE
SPARKCONVERSATION
RESPOND
LISTEN
INSPIRE
Observe. LISTEN. ENGAGE.
CREATE A COMMUNITY
Social Media Strategy Execution Plan1. Testimonial, Tutorial, or Product Videos on dedicated YouTube Channels
2. Corp. Presentations on SlideShare / LinkedIn
3. Vivid storytelling imagery on Pinterest, Flickr, Instagram
4. Facebook Curation & Customer Conversations
5. Online News Advertorials, Editorial-like Press Releases
6. Strategic Partnerships / Product Placement – Cobranding
7. Online Newsletters
8. Engaging Contests (Wildfire)
9. Webinars to drive Thought Leadership
10.Overarching Online Campaign
– ALL TEAM MEMBERS EXECUTING IN SYNC