The secret of succesful Appraisals & Performance Management
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Transcript of The secret of succesful Appraisals & Performance Management
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
The Secret of Successful Performance Management
with Go Perform
A WHOLE organisation approach
Hedda Bird, BSc MBAManaging Director, 3C
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
Start with WHY?
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
WHY are performance reviews so hard?
Why does everyone blame HR for lousy performance reviews?
Why do we bother with trying to make them work?
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
WHY BOTHER with Performance Management?
It’s hard work
It’s not very sexy!
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
You bother because you know …
Employees who •Understand what is expected of them•Feel challenged and stretched•Are recognised for their full contribution ……….
are •HAPPIER•MORE PRODUCTIVE•MORE ENGAGED
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
You’ve tried… • NEW FORMS• MANAGER TRAINING• NEW PROCESS
• MORE MANAGER TRAINING
• NEW SYSTEMS
• YET MORE MANAGER TRAINING
After all
‘Managers are at the heart of
Performance Management’
Aren’t they?
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
Managers ARE at the heart of performance management
But that’s not the
WHOLE STORY
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
We know what works because we have
seen it SUCCEED over and over again
A WHOLE ORGANISATION
APPROACH
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
There are three distinct stakeholder groups who MUST be involved,
alongside you, the HR or OD Professional, facilitating from the centre
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
With Go Perform’s
Whole Organisation Approach
It isn’t just about the manager…
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
YOU need to know
• What great performance reviews look like
• How your organisation stacks up
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
The
3C Audit of Performance Management will provide the information
Our Analysis will show you
what is working well
AND
Where you can make the most difference now
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
Our Recommendations …
We •benchmark current practice against the best
•recommend action that will make a difference
•use our expertise to design a programme that
works for you
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
THE STAKEHOLDERS
The senior team:
It’s all about
walking the talk
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
You know that……Senior Managers often think Performance Reviews:
•Are for everyone else ( not them!)
•Are an HR process and not about business performance
•Are PINK and FLUFFY
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
Our unique engagement workshop for senior leaders establishes
Performance Management as
A BUSINESS & LEADERSHIP
ISSUE
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
So the senior team DESIRE the OUTCOME of effective Performance Management…
•Everyone does WHAT the organisation needs them to do
•In the WAY the organisation wants them to do it
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
STAKEHOLDERS
Employees:
The ‘LIGHT BULB’ moment!
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
Because too many employees think
‘Performance isn’t my responsibility’
‘My manager runs the performance review’
‘I just work here’
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
WE ENGAGE EVERYONE
YESEVERYONE
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
Using our proven theatre based engagement we create the
‘light bulb’ moments
I OWN MY PERFORMANCE
for employees and managers together
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
STAKEHOLDERS
The Managers:Now that the senior team lead
performance and the employees are taking their share of
ownership…
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
...Managers start to believe they can do their job which is
MANAGING PERFORMANCE
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
Managers are at the
HEART
of Performance Management
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
But they AREN’T responsible for
EVERYTHING!
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
The whole organisation approach
SUPPORTS MANAGERS because EVERYONE understands
•managers MANAGE performance, •employees OWN performance
TRAINING becomes a great investment:
an essential part of a coherent solution
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
Now it’s a SIMPLER, EASIER job for managers to
•Make a reasoned assessment of performance
• Give good quality feedback
•Guide future work in the right direction
…
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
The outcome of the
WHOLE ORGANISATION APPROACH
Is that
MANAGERS can DELIVERthe results you need
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
We KNOW it works because we
•STUDY the RESEARCH
•ANALYSE our CLIENT EFFECTIVENESS
•Set targets to IMPROVE CLIENT OUTCOMES
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
And we use our KNOWLEDGE to help our CLIENTS SUCCEED
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
WHY BOTHER with Performance Management?
Because done well employees are
HAPPIER
MORE PRODUCTIVE
MORE ENGAGED
Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544
The secret of successful Performance ManagementContact us now to discuss how it can work for your
WHOLE organisation – T: 01491 411 544
Go Perform 3C’s flagship programme for the whole organisation