The purpose of the operations function.

Purpose

Understanding operations

management

Procurement & operations

Development in supply chain management

Process design

Importance of sustainability

CSR & operation

management

Understanding operation management:

Operation?

Acquisition of raw material

Activities required to produce &

deliver the product

Operation management

?

ORGANISATIONAL DIFFERENCES IN OPERATIONS FUNCTIONS

VOLUME

VARIETY

VARIATION

VISIBILITY

PORTER’S VALUE CHAIN

INFRASTRUCTUREHUMAN RESOURCE MANAGEMENT

TECHNOLOGY

PROCUREMENTAFTER SALE SERVICE

M & SOB. LOPERATIONINB. L

MARGIN

PRIMARY ACTIVITY

SUPP

ORT

ACT

IVIT

Y

SUPPLY CHAIN

INVOLVED IN PRODUCING

FG

LINK BETWEEN THE PROCESS

RELATE TO EACH OTHER

GROUP OF ORGANISATION

Procurement and operations*Sourcing strategy

Single sourcing

Multiple sourcing

Delegated sourcing

Parallel sourcing

Purchasing v/s supply

v/s

DEVELOPMENT IN SUPPLY CHAIN MANAGEMENT

THE STRATEGIC POSITIONING TOOL- RECK AND LONG’S

INDEPENDENT STAGE

SUPPORTIVE STAGE

INTEGRATIVE STAGE

ATTEMPT ARE MADE TO GET BEST DEAL

NEGOTIATIONS WITH SUPPLIER

EMPHASIS ON BETTER CO-ORDINATION

EMPHASIS ON DEVELOPING RELATIONSHIP WITH SUPPLIER

PASSIVE STAGE

PERFORMANCE MEASURES

COMPETENCES

ORGANISATION STRUCTURE

COST/BENEFIT

RELATIONSHIP

CORPORATE & SUPPLY

STRATEGY

THE STRATEGIC SUPPLY WHEEL- COUSINS

RELATIONSHIP BASED SUPPLY CHAIN

COUSINS IDENTIFIED TWO BROAD APPROCHES

COMPETITIVE COLLABORATIVE

PROCESS DESIGN

?

LATEST DEVELOPMENT

UNDERSTAND BUSINESS ACTIVITIES

EFFICIENT DESIGN

EFFECTIVE

GOES HAND IN HAND

Management understanding

Highlights inefficient

Support corporate initiativesRole

understanding

Standardisation

ADVATAGES

SUPPLY PROCESS MAP

THE PROCESS MAP PROVIDES A VISUAL REPRESENTATION OF THE STEPS &

DECISION BY WHICH A PRODUCT OR

TRANSACTION IS PROCESSED.

BUSINESS PROCESS RE-ENGINEERING (BPR)

DEVELOPED BY HAMMER & HAMPY

INVOLVE FUNDAMENTAL RE-THINKING & REDESIGN BUSINESS PROCESS

FOUR MAJOR TERMS

PRODUCT AND SERVICE DEVELOPMENTCOMPANY NEED TO CONTINUALLY LOOK

FOR NEW OR IMPROVED PRODUCTS

OR SERVICES, TO ACHIEVE OR MAINTAIN

COMPETATIVE ADVANTAGE IN THEIR

MARKETCONSIDER

CUSTOMERS NEEDS

TIME-TO-MARKET

PRODUCT TESTING

STAGES

CCONCEPT SCREENING

DESIGN PROCESS

THE IMPORTANCE OF SUSTAINABILITY:-

SUSTAINABLE DEVELOPMENT IS ABOUT MEETING

THE NEEDS OF THE PRESENT WITHOUT

COMPROMISING THE ABILITY OF

FUTURE GENERATION TO

MEET THEIR OWN NEEDS....

CSR & OPERATIONS MANAGEMENT

SUPPLY CHAIN MANAGEMENT

PRODUCT OR SERVICE DESIGN

Capacity and inventory management

Quality

THANK YOU.....