1LeanConstruc.onIns.tute

Houston Brown Ken Lindsey

David Craddock Christian Pikel

Douglas Lee Jenna Santamaria

Dick Bayer Mark Spies

The People Side of Lean

We are not buying a building, we are engaging a group of individuals who will deliver a project supported by the resources of their company.

It’s more than just finding the right company, it’s about finding the right person from the right company.

Are we focused on the right criteria and factors?

MY FACE WHEN PEOPLE ASK…

IS THAT THE CHEAPEST OPTION?

90%

10%

IT’S ALL ABOUT THE PEOPLE

The success of a project resides in choosing the right people. Knowing how to do that is a whole other matter…

u  New skillset to develop

u  Team health / team dynamics

BRAND NEW WORLD

u  Understanding individual talents beyond subject matter expertise

u  Core Team must decide who are partners

u  The Right Seats on the Bus

§  If it doesn’t feel right then it probably isn’t

u  “When” should be informed by project needs (milestone plan/risks, etc.)

LESSONS EARNED

u  The right company culture enables the people we want

Finding the Right Prospects

u  Gauge interest in this new method (ILPD) u  Capabilities matter

TEAM SELECTION

THE A3 RFP | THE A3 PROPOSAL u  Distill requirements to what

brings value u  Clear objectives and

description of process u  Define selection process CoS

u  No dog and pony show u  Summarizes thinking and

discussion u  Sparks creativity u  No fluff

THE INTERVIEW What matters: u  Interviewers must be prepared u  Room setup u  Don’t expect people to know everything, but do

expect them to be honest about it.

Agenda Introductions 5 minutes

Company Overview 5 minutes

Question & Answer Session 45 minutes

Summary/ Wrap Up 5 minutes

Plus/ Delta 5 minutes

Recap (without interviewee) 5 minutes

SELECTION CRITERIA Criteria RB Mechanical SNL Mechanical

Safety

Innovation & Creativity

Teamwork & Commitment

TVD/Set Based Design/Budgeting

Team Chemistry & Collaboration

Coaching & Learning

Excitement & Attitude

Commercial Terms (OH/ Profit at Risk)

TOTAL

8% / 5% 10% / 5%

INTERVIEW RETROSPECTIVE u The focus of this whole process is to pick someone who is qualified and someone you trust

u While these are a lot of steps, we have realized it is worth the investment

u Team must understand the criteria they need/want in teammates and develop questions to make those traits visible

u Round table interview allows for initial assessment of potential team synergies, trust, leadership qualities, as well as the “gut feel”

OKAY, NOW WHAT?

u  On-Board the team

u  Use resources to coach, mentor, teach, and learn

u  Turn the flywheel, build culture

MANAGING TEAM HEALTH

u  Core Team / Big Room u  Safe conversations u  Prevent passive consent u  Creative of tension, fun u  Effective team/meeting roles

§  Mining for conflict §  Meeting engagement §  Team health §  Stuck in weeds

SOMETIMES WE GET IT WRONG

u  Persist even when things go down in flames

u  Through reflection, learning and practice, we can improve

u  Actively monitor team health and make course corrections

u  Recognize when it is the wrong fit and pull the band aid

CONDITIONS OF SATISFACTION…

IS A HIGH PERFORMING TEAM

LeanConstruc.onIns.tute

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Questions?

Mock Interview Demonstration

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Ques.on1:u WhomostaffectsyourabilitytosucceedandhowwouldyouworkdifferentlywiththeminanILPDenvironment?

TradePartnerAResponse:u Theframer.Iwouldmakesurethedesigndocumentssupportop.malflowbetweenus.IwouldrecommendthistradebeonboardedsoonaKermetodevelopsynergyandcollabora.on.

TradePartnerBResponse:u Theframermostimpactsmywork.IwouldmakesureIgotinaheadofhimsohisworkdoesn’tinterferewithmine.

Mock Interview Demonstration

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Question 2: u Explainyourprocessatarrivingataconceptualleveles.mate?Trade Partner A Response: u Thegoalinternallyistoleavethe$/sfrealmassoonaspossibleandmoveintoquan..eswecanusetomanageandinformdesign.

Trade Partner B Response: u We’vedonealotofprojectslikethissowehaveagooddatabaseof$/sfwecanusetopullaquickbudgettogetherandthenwejustneedtoaddaliUlecon.ngencyforthingsthatmightpopup.

Mock Interview Demonstration

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Ques.on3:u Howhaveyoucreatedanenvironmentforinnova.on/crea.vitywithinyourorganiza.onandwhataresomeinnovatethingsyou’vestarteddoingonyourprojects?

TradePartnerAResponse:u Wehavesetupourowninternalbigroomwithinourleadershipdivision.WehaveLastPlannertrainingforallforemenandgeneralforemenandtrytoins.llthatonallprojectsILPDornot.1designmodelthatmorphsintoaconstruc.onmodel,nodoubleups.

TradePartnerBResponse:u Soweboughtsomelasers…muchmoreefficient.

Mock Interview Demonstration

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Question 4: u Howdoyouseeyourrela.onshipwithyourdesigncounterpartworking

onthisproject? Trade Partner A Response: u Wewanttoberesponsibleforcostandleadandinformthedesignersintoproducingaconstructabledesignwithinourbudgetthatmeetsthecondi.onsofsa.sfac.onfortheteam.

Trade Partner B Response: u AssoonasIgetasetofdrawingsIcanturnaroundanes.mateasfastaspossible.I’llprobablyhaveafewsugges.onsforvalueengineeringfrommyhistoricaldatabase.

Mock Interview Demonstration

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Question 7: u Howdoyoumanageandforecastcostandproduc.vity?

Trade Partner A Response: u  Iknowwhatmyproduc.ongoalsarefortheday,everyday,andmycrewsnowhattheyaretryingtobeat.

Trade Partner B Response: u Wecanpullupacostreportany.me.Oursuperintendentfaxesinhis.mecardseveryweekwithapercentcomplete.

Mock Interview Demonstration

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Question 5:

u Haveyoupar.cipatedintargetvaluedesignbeforeandifso,whatwerethebiggestpicalls?

Trade Partner A Response:

u ThebiggestpicallI’verunupagainstisdesignoutpacingtheteam’sabilitytoes.mateandevaluateop.ons.Theprojectneedsvalida.on.metochasedifferentscenarios.

Trade Partner B Response:

u Yeawe’vebeendoingthatforalong.me,justcalleditsomethingelse.We’vegotahistoricaldatabaseofvalueengineeringop.ons.

Mock Interview Demonstration

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Ques.on6:u  Howdoesyourorganiza.onpreventaccidentsandwhathappenswhenyouhaveanincidentornearmiss?

TradePartnerAResponse:u Wefocusonprefabheavily.We’regoingonalmost8yearsofnolossaccidentsinourprefabshop.Wefocusontheissuenotblamingtheperson(5why).Lanyardthatremindseveryonetheyareempoweredtostoptheworkiftheyseeanunsafecondi.on.

TradePartnerBResponse:u We’rerealseriousaboutsafety.Wewillfollowallofyourprocedures.Oursafetymancomesbythejobatleastonceamonthandissuesareport.Ifwehaveanincidentthat’swhereweaskthethreewhats.Whatdidyoudowrong?Whatarewegoingtodoaboutit?WhatamIgoingtodowithyourassifithappensagain?

Mock Interview Demonstration

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Ques.on7:

u  Whatisyourlevelofinvolvementonthisproject?

TradePartnerAResponse:

u  I’llbehereonceamonth.

TradePartnerBResponse:

u  I’minvolvedinallofitandwillbeateverymee.ng.