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    The Operational

    Planning Process

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    Planning Dimensions

    Planning Determining what you want to accomplish and

    developing approaches to achieving yourobjectives.

    Planning Dimensions:

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    Planning Process The work plan process or cycle can be reduced to five

    essential questions:

    1. Where are we now? (management assessment)

    2. Where do we want to be? (goals, objectives)

    3. Generally, how will we get there? (strategies)

    4. Specifically, what will we do? (activities, outputs,

    resources, time)5. How will we know if we are making progress?

    (support, monitoring, evaluation)

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    Perhaps more than a cycle, planning is a continuum

    made up of a series of whats and hows.

    What are you going to do? Create a vision, identify goals,

    establish objectives, and program outputs.

    How are you going to do this? By drafting a mission, selecting

    strategies, and scheduling activities.

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    Planning Process (contd)

    A Strategic Plan helps identify, in

    general terms, how we will getwhere we want to go by identifyingthe general method (Question #3)

    the organization will apply toprogress from the current situation

    (Question #1) to the desiredsituation (Question #2).

    Operational Plans, which translatethe general strategies outlined in

    the strategic plan into acomprehensive package of specific

    activities (Question #4) that willbest help us to implement the

    strategies.

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    Strategic and Operational

    Planning

    (by. Robert N Lussier) Strategic Planning

    The process of developing a mission and long-range objectives and determining in advance

    how they will be accomplished. Operational Planning

    The process of setting short-range objectivesand determining in advance how they will be

    accomplished. Strategy

    A plan for pursuing the mission and achievingobjectives.

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    Strategic and Operational Levels

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    Operational Planningby.CORAT AFRICA) This is more routine to ensure daily

    operations are running

    It focuses on the day-to-day operations with

    no more than a 12 month cycle

    This is an annual work plan explaining how

    the goals of the strategic plan will be

    implemented and what budget andprocesses are required

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    Operational planning cont

    Focuses on adjusting and developing

    controls, increasing efficiencies and reducing

    time and costs

    The purpose of an operational plan is toeffectively execute the goals identified in the

    strategic plan

    An operational plan shows where to focusattention

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    Operational planning cont

    Operational plans answer key questions like

    who is doing what? What are the day to day

    activities? What are the labor requirements?

    What are the sources of raw materials?

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    The Development of theOperational Plan A. The Process

    B. Tools

    C. Planning Worksheets

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    The Processof theOperational PlanThe proposed operational planning process

    consists of 4 steps:

    1. Select Activities

    Activities are the specific tasksneeded to fulfill the objectives, and

    implement the strategies.

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    2. Project Outputs

    Outputs should provide clear evidence of

    the successful execution of the activity or

    cluster of activities.

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    3. Assign Responsibilities and

    Resources

    Determine the person(s) who will be

    responsible for executing each

    activity or cluster of activities.

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    4. Schedule Activities

    The activity time line, also known as the

    Gantt Chart, is an essential tool for

    developing an operational plan. The

    Gantt Chart is used to display the majoractivities in their planned chronological

    sequence.

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    Tools of the OperationalPlanA. The Activity Feasibility Checklist

    The Activity Feasibility Checklist this is a

    reality check, which helps to make sure

    you select those activities which havethe greatest possibility for successful

    execution.

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    Example: The Feasibility Checklist

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    Planning Worksheets

    Objectives Objectives are specific, measurable, appropriate,realistic and time-boundachievements

    you hope torealize. Each strategyshould have acorresponding set of 1-2objectives

    Activities Activities are the tasks needed to fulfill the objectives. Activities should be expressed in

    clear, concrete terms, and in chronological order. Each objective should have 1-3

    corresponding activity

    Outputs Outputs are the end results that are expected from the successful implementation of

    the activities. They should be expressed in absolute terms, so that there is clear evidence

    of their existence. Each activity or cluster of activities should have a corresponding

    output

    Responsible Here is where note the name(s) of the person(s) assigned to execute each activity or

    cluster

    of activities. When assigning a person to the activity, it is important to be as specific as

    possible to ensure accountability, follow-up and support to that individual

    Time line The Time line, or Gantt Chart, is used to display the major activities in their planned

    chronological sequence. The Chart shows the month or quarter in which each activity, or

    cluster of activities, will be carried out

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    Planning Worksheets

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    Operational Plan Format

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    Support and Monitoring ofOperational Plans Support is provided by the higher levels of the system

    to the lower tiers of the

    Monitoring is done to assess the degree to which

    outputs have been produced and to reveal and resolve

    any problems impeding progress.

    The results of the monitoring visits are used to identify

    the support required during the next implementation

    interval.

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    Supporting the Implementation of the Operational Plan

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    Supporting the Implementation of the Operational Plancont

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    Monitoring the Implementationof the Operational Plan Monitoring is the process of measuring,

    coordinating, collecting, processing, and

    communicating information of assistance

    to managers and decision-makers. It is a critical part of the implementation

    phase of an operational plan, since it

    provides feedback that can be used tomodify the plan and identify areas in

    which additional support is required.

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    SELE TED REFEREN ES Robert N Lussier, 2006, Management Fundamental,

    University Of Alabama, Thomson Business And

    Economics.

    Corat Africa, Strategic Planning, OperationalPlanning And Business Planning, Module 5

    Judith B. Seltzer, Peter N. Cross, Jan Hoey, Handbook

    for Strategic and Operational Planning

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