The new face in Right-shoring Ismail Al Naqi. Dubai 1950’s.
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Transcript of The new face in Right-shoring Ismail Al Naqi. Dubai 1950’s.
Trade
Logistics
Transportation
Tourism
• Technology
Enabled services
• Financial
• Health
• Media
• Telecom / IT
• E-Government
• R & D
• Pharma
• Biotech
• Nanotech
• Wireless
Short Term Impact Long Term Impact
“Do w
hat we do best,
better”
“Apply
core co
mpetencies t
o
new areas”
“Seed in
vestm
ents for fu
ture
competencie
s”
Hig
he
r im
pa
ct o
n
Kn
ow
led
ge
Eco
no
my
Lo
we
r im
pa
ct o
n
Kn
ow
led
ge
E
con
om
y
Dubai Road Map to build a knowledge Based Economy
Well connected location
Strategic location
The West Asia Pacific
New York LondonFrankfurt
Dubai&
Region
Tokyo Singapore Hong Kong
8 hour timedifference
The most Pro-Business attitude
The Best Regulatory Environment
Relatively low cost work environment
Consistently strong economic outlook
Thriving Tourist Destination
Highly Cosmopolitan work environment
Dubai value proposition
Almost 0% crime rate
Country 2002 %
Euro Area 0.9
UK 1.7
France 1.3
Germany 0.2
Netherlands 0.2
Spain 2.0
Portugal 0.4
Switzerland 0.2
USA 2.4
Japan 0.2Source: OECD Economic No. 74, December 2003 & ESRI Quarterly Economic Commentary, Winter 2003
Dubai 7% in 2002 (Source DDIA)
Dubai 8.1% in 2003 (Source DDIA)
Around 93% of which is from NON-OIL sectors (Source DDIA)
GDP Growth – International Comparison
What is Dubai Outsource Zone
The world first free zone dedicated to the outsourcing industry
Dubai Outsource Zone mission
To create an infrastructure, environment and attitude that will enable Outsourcing, off-shoring, ITES and BPO companies to operate locally, regionally and globally, from Dubai, with significant competitive advantage
OPERATIONAL BENEFITS
SET-UP BENEFITS
• GOVERNMENT INCENTIVE
• EASE OF OPERATIONS
• INFRASTRUCTURE
• SCALABILITY
• 100% 100% Tax FreeTax Free • NoNo Corporate Tax Corporate Tax• NoNo Income tax Income tax• NoNo Custom Duty Custom Duty•100% 100% foreign ownershipforeign ownership• FullFull Currency Currency convertibilityconvertibility• No No restrictions on profits orrestrictions on profits or capital repatriationcapital repatriation• Stringent attrition lawsStringent attrition laws• Reduced Reduced real estate and real estate and telecommunication costtelecommunication cost
• Hassle-free Company registration• Hassle-free company laws and legal framework• Flexible labour laws for recruiting during part-time projects• 24-hour visa service • Quick access to Knowledge Workers due to fast-track immigration process
Value Proposition
OPERATIONAL BENEFITS
SET-UP BENEFITS
• FREE ZONE
• EASE OF OPERATIONS
• INFRASTRUCTURE
• SCALABILITY
• Part of the world’s orld’s largest largest commercial commercial system of IP telephonysystem of IP telephony• MultipleMultiple connectivity options connectivity options ((lease line, international toll free, satellite, Voice VPN etclease line, international toll free, satellite, Voice VPN etc))• Structured cablingStructured cabling supporting supporting GigabitGigabit applications applications• Intelligent Intelligent buildingsbuildings with built-inwith built-in redundancy (UPS)redundancy (UPS)• ServicedServiced office space & office space & Land leaseLand lease optionoption• Common infrastructure and virtuallyCommon infrastructure and virtually no utilities downtime no utilities downtime
• ScalableScalable broadband internet broadband internet access to desktopaccess to desktop• NetworkNetwork components supporting components supporting scalable operationsscalable operations• ScalableScalable upgrades to network upgrades to network management servicesmanagement services• ScalableScalable office space that enable quick office space that enable quick ramp-up of operations ramp-up of operations • Ability Ability to easily expand work-force across nationalities• Data Center Facility
Value Proposition
Regional Talent PoolRegional Talent Pool
Levant:Levant: Jordan, Lebanon and Syria Jordan, Lebanon and Syria
Africa:Africa: Egypt, Libya, Algeria, Morocco, Tunisia & South Africa Egypt, Libya, Algeria, Morocco, Tunisia & South Africa
Middle East:Middle East: Iran and Turkey Iran and Turkey
Sub Continent:Sub Continent: India, Pakistan and Sri Lanka India, Pakistan and Sri Lanka
Asia:Asia: Philippines Philippines
Independent research commissioned in August 2003 to assess Independent research commissioned in August 2003 to assess
Dubai Outsource Zone’s attractiveness as offshore operations Dubai Outsource Zone’s attractiveness as offshore operations
location…ranked no.location…ranked no. 33 in the world*.in the world*.
* Research model uses USA as frame-of-reference, i.e. as origin of offshore transactions
AT Kearney Country ValuationAT Kearney Country Valuation
DUBAI OUTSOURCE ZONEDUBAI OUTSOURCE ZONEMarket SegmentsMarket Segments
• Finance and Accounting Finance and Accounting • Customer CareCustomer Care• Human ResourcesHuman Resources• Transaction ProcessingTransaction Processing• Information TechnologyInformation Technology• GraphicsGraphics• EngineeringEngineering• Back Office OperationsBack Office Operations• Research & Development Research & Development • ConsultancyConsultancy
Products and Services
Incorporation & Licensing
State of the art office space
Satellite Communication
Telecommunication Services
Call Center Technology
Employee residency & visa’s permit
Hosting & Security Services
Plug & Play Center
Research Center
And more
“What’s good for business
is good for Dubai”
and
“The role of Dubai Government is to Manufacture business opportunities for
businesses”