· The Ministry of Health wishes to sincerely thank the technical advice and assistance provided...

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Transcript of  · The Ministry of Health wishes to sincerely thank the technical advice and assistance provided...

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MESSAGE FROM MINISTER

The development of the Health Emergency and Disaster Management Plan (HEADMAP) paves way for the health staff to effectively respond to emergencies and disasters. This edition of the HEADMAP is committing the Ministry of Health in efforts to build a resilient culture towards disasters and also adopt new ideas such as climate change and an all-hazard approach in disaster management.

Disaster management is about people and the ability for them to plan, prepare and mitigate factors which are within their control. I am confident that with this revised HEADMAP the Ministry and its staff will be able to response much more effectively and efficiently during times of disasters.

Dr. Neil Sharma Minister for Health

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MESSAGE FROM MINISTER

The development of the Health Emergency and Disaster Management Plan (HEADMAP) paves way for the health staff to effectively respond to emergencies and disasters. This edition of the HEADMAP is committing the Ministry of Health in efforts to build a resilient culture towards disasters and also adopt new ideas such as climate change and an all-hazard approach in disaster management.

Disaster management is about people and the ability for them to plan, prepare and mitigate factors which are within their control. I am confident that with this revised HEADMAP the Ministry and its staff will be able to response much more effectively and efficiently during times of disasters.

Dr. Neil Sharma Minister for Health

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ACKNOWLEDGEMENTS

The Ministry of Health wishes to sincerely thank the technical advice and assistance provided through the partners, organizations and staff in the revision and finalization of this 2nd edition of the Fiji National Health Emergencies and Disaster Management Action Plan.

• Members of the National Health Emergencies and Disaster Management Action Plan Consultation Workshop held in August 2012

• Members of the Review Committee • The Permanent Secretary for Health, Dr. Eloni Tora • The Deputy Secretary for Public Health, Dr. Josefa Koroivueta • The Divisional Medical Officers – Central, Eastern, Western and Northern, Dr. Samuela

Korovou, Dr. Dave Whippy, Dr. Susan Nakalevu and Dr. Pablo Romakin • Chief Health Inspector, Ms. Unaisi Bera • Chief Dietitian, Ms. Anaisi Delai • Acting Manager – National Food and Nutrition Centre, Ms. Ateca Kama • National Advisor Non-Communicable Diseases, Dr. Isimeli Tukana • Acting National Advisor Communicable Disease, Dr. Mike Kama • National Advisor Intensive Care Systems, Dr. Vereniki Rawalui • Director Nursing Services, Sr. Selina Ledua • Chief Pharmacist, Mr. Apolosi Vosanibola • Fiji Health Sector Support Program (FHSSP) Director, Dr. Rosalia Saaga’Bave • Fiji MoH Climate Change Coordinator, Ms. Jyotishma Naicker • World Health Organization (WHO) Acting Environmental Health & Disaster Coordinator, Dr.

Lachlan Mclyer • Fiji Red Cross Society • Strategic Planning Office • Fiji MoH National Health Emergency Coordinator , Mr. Vimal Deo

The Ministry would like to acknowledge the technical assistance rendered by the Fiji Health Sector Support Program (FHSSP) as well as their financial assistance in seeing this edition of HEADMAP to completion. Finally the Ministry also acknowledges all those who have contributed towards this revision of the HEADMAP in any other way.

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FOREWORD – DEPUTY SECRETARY PUBLIC HEALTH

Cyclones, Floods and Natural Disasters are all too familiar to Fiji and the Pacific. It is estimated that within the last decade there has been an increase in the frequency and severity of natural disasters. Whilst the core business of the Ministry of Health is provision of health care, we must also ensure that our resources, health facilities and staff are in tune with emerging disease control measures, disaster management and climate change adaptation skills. The revision of the Health Emergency and Disaster Management Plan (HEADMAP) is a commitment by the Ministry of Health towards the Disaster Risk Reduction and now requires an integrated comprehensive approach through the wellness concept (prevention), preparedness, response and recovery phases. The Ministry’s Plan takes into consideration the various types of hazards and the action plan provides a means of practical disaster management skills and knowledge. This plan is to be read in conjunction to other Disaster Management plans and Standard Operating Procedures which make the road to disaster management more manageable. The plan requires the whole of government and society support in ensuring that Fiji is ready in times of disasters and that we are prepared at all times. The Ministry of Health is committed to reducing the health impact of disasters and encourages staff, partners, donors, non-governmental organizations to work together in being prepared!

Dr. Josefa Koroivueta Deputy Secretary Public Health

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ACKNOWLEDGEMENTS

The Ministry of Health wishes to sincerely thank the technical advice and assistance provided through the partners, organizations and staff in the revision and finalization of this 2nd edition of the Fiji National Health Emergencies and Disaster Management Action Plan.

• Members of the National Health Emergencies and Disaster Management Action Plan Consultation Workshop held in August 2012

• Members of the Review Committee • The Permanent Secretary for Health, Dr. Eloni Tora • The Deputy Secretary for Public Health, Dr. Josefa Koroivueta • The Divisional Medical Officers – Central, Eastern, Western and Northern, Dr. Samuela

Korovou, Dr. Dave Whippy, Dr. Susan Nakalevu and Dr. Pablo Romakin • Chief Health Inspector, Ms. Unaisi Bera • Chief Dietitian, Ms. Anaisi Delai • Acting Manager – National Food and Nutrition Centre, Ms. Ateca Kama • National Advisor Non-Communicable Diseases, Dr. Isimeli Tukana • Acting National Advisor Communicable Disease, Dr. Mike Kama • National Advisor Intensive Care Systems, Dr. Vereniki Rawalui • Director Nursing Services, Sr. Selina Ledua • Chief Pharmacist, Mr. Apolosi Vosanibola • Fiji Health Sector Support Program (FHSSP) Director, Dr. Rosalia Saaga’Bave • Fiji MoH Climate Change Coordinator, Ms. Jyotishma Naicker • World Health Organization (WHO) Acting Environmental Health & Disaster Coordinator, Dr.

Lachlan Mclyer • Fiji Red Cross Society • Strategic Planning Office • Fiji MoH National Health Emergency Coordinator , Mr. Vimal Deo

The Ministry would like to acknowledge the technical assistance rendered by the Fiji Health Sector Support Program (FHSSP) as well as their financial assistance in seeing this edition of HEADMAP to completion. Finally the Ministry also acknowledges all those who have contributed towards this revision of the HEADMAP in any other way.

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ACRONYMS

CD Communicable Disease

CHARM Comprehensive Hazard and Risk Management

DD Divisional Dietitian

D-HEADMS Divisional Health Emergency and Disaster Management Structure

DHI Divisional Health Inspector

DHS Divisional Health Sister

DMO Divisional Medical Officer

DSHS Deputy Secretary Hospital Services

DSLO Divisional Service Liaison Officer

DSPH Deputy Secretary Public Health

EMSEC Emergency Services Committee

EOC Emergency Operations Centre

FHSSP Fiji Health Sector Support Program

FINIP Fiji National Influenza Pandemic Plan

FNDRM Fiji National Disaster and Risk Management Plan 2006

FNU Fiji National University

FPS Fiji Pharmaceutical Services

GIS Geographical Information System

HEADMAP Health Emergency and Disaster Management Action Plan

HEADMC Health Emergency and Disaster Management Committee

HERT Health Emergency Response Team

HQ Headquarters (Ministry of Health - Head Office)

MCM Mass Casualty Management

MLO Media Liaison Officer

MoH Ministry of Health

NDMO National Disaster Management Office

NDRMC National Disaster Risk Management Committee

NEC National Health Executive Council

NGO Non-Governmental Organization

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NHEADRS National Health Emergency and Disaster Response System

NHEC National Health Emergency Coordinator

PH Public Health

PSH Permanent Secretary of Health

RMC Risk Management Committee

SAHI Senior Assistant Health Inspector

SDD Sub-Divisional Dietitian

SDHI Sub-Divisional Health Inspector

SDHS Sub-Divisional Health Sister

SDMO Sub-Divisional Medical Officer

SN Staff Nurse

SOP Standard Operating Procedures

SOPAC Secretariat for the Pacific Islands Applied Geosciences Commission

SPC Secretariat of Pacific Community

UNICEF United Nations Children’s Fund

UNOCHA United Nations Office for the Coordination of Humanitarian Affairs

USP University of the South Pacific

WHO World Health Organization

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ACRONYMS

CD Communicable Disease

CHARM Comprehensive Hazard and Risk Management

DD Divisional Dietitian

D-HEADMS Divisional Health Emergency and Disaster Management Structure

DHI Divisional Health Inspector

DHS Divisional Health Sister

DMO Divisional Medical Officer

DSHS Deputy Secretary Hospital Services

DSLO Divisional Service Liaison Officer

DSPH Deputy Secretary Public Health

EMSEC Emergency Services Committee

EOC Emergency Operations Centre

FHSSP Fiji Health Sector Support Program

FINIP Fiji National Influenza Pandemic Plan

FNDRM Fiji National Disaster and Risk Management Plan 2006

FNU Fiji National University

FPS Fiji Pharmaceutical Services

GIS Geographical Information System

HEADMAP Health Emergency and Disaster Management Action Plan

HEADMC Health Emergency and Disaster Management Committee

HERT Health Emergency Response Team

HQ Headquarters (Ministry of Health - Head Office)

MCM Mass Casualty Management

MLO Media Liaison Officer

MoH Ministry of Health

NDMO National Disaster Management Office

NDRMC National Disaster Risk Management Committee

NEC National Health Executive Council

NGO Non-Governmental Organization

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NHEADRS National Health Emergency and Disaster Response System

NHEC National Health Emergency Coordinator

PH Public Health

PSH Permanent Secretary of Health

RMC Risk Management Committee

SAHI Senior Assistant Health Inspector

SDD Sub-Divisional Dietitian

SDHI Sub-Divisional Health Inspector

SDHS Sub-Divisional Health Sister

SDMO Sub-Divisional Medical Officer

SN Staff Nurse

SOP Standard Operating Procedures

SOPAC Secretariat for the Pacific Islands Applied Geosciences Commission

SPC Secretariat of Pacific Community

UNICEF United Nations Children’s Fund

UNOCHA United Nations Office for the Coordination of Humanitarian Affairs

USP University of the South Pacific

WHO World Health Organization

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SECTION A GENERAL – ABOUT THIS PLAN

1.0 Introduction Over the last 10 years, an average of 700 disasters has been reported every year.Annually, an estimated 268 million people are affected by disasters, of whom more than100,000 are killed. In 2010, humanitarian emergencies requiring international assistanceoccurred in 32 countries. The epidemiological profile associated with disasters and conflictsis changing. Although most of the mortality associated with disasters and conflicts continuesto be due to infectious diseases, non-communicable diseases are increasingly among the topfive causes of morbidity and mortality in such settings. Global trends in urbanization areproviding a further impetus for the adaptation of intervention strategies.

[WHO] Fiji is geographically situated in one of the most natural disaster prone areas in the world. Some hazards occur as a consequence of tropical depressions and cyclones or as part of tropical weather condition that normally affects the region.Hazards such as landslides, flash floods, storm surges are most common. There have been 36 recorded natural disasters in Fiji since 1980, with 221 fatalities and over $1 billion dollars worth of economic damage to Fiji’s economy. In 2012, a Tropical Depression (TD17F) caused widespread flooding particularly within the Western Division resulting in 5 casualties and over 200,000 people being directly affected by the disaster.

[MoH Flood Report 2012] The Ministry of Health in 2002 had drafted its National Disaster Management Plan and alignedit to the Fiji National Disaster Management Plan 2005 of the National Disaster Management Council following the review of the National Disaster Management Act (2005). In 2005, the WHO-funded the National Disaster Management Plan was remodelledto become the National Health Emergencies and Disaster Management Plan, commonly referred to as the HEADMAP. Together with this document, the National Influenza Pandemic Plan (FINIP) and the National CD Surveillance and Outbreak Guidelines were drafted. MoH is a member of the Risk Management Committee (RMC), under the Fiji National Disaster Risk Management Council (NDRMC), which is chaired by the National Disaster Management Office (NDMO). Under RMC, the MoH is responsible for the development, implementation and monitoring of all disaster risk reduction initiatives within Government and the wider community. The review of the 2007 – 2011 HEADMAP has seen the addition of standard operating procedures (SOPs) and specific guidelines for various types of hazards faced in Fiji. It must be reiterated that the National Health Emergencies and Disaster Management Plan (HEADMAP) is supported by a number of other plans and documents related to disaster risk reduction and disaster management. At the national level these include Hazard Mitigation, Cyclone Contingency, Other Hazard Contingency, Community Support and Agency Support Plans. The Ministry of Health has prepared the following organisational and operational plan which will allow it to respond effectively and maintain an appropriate level of business continuity during and following disasters.

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1.1 Objectives The primary objective of the Fiji National Health Emergencies and Disaster Management Plan (HEADMAP) is to serve as a guide for the health sector in the management of public health emergencies and disasters. The specific objectives include:

• Minimise the potential loss of lives and impact of disasters; • Ensure prompt and appropriate disaster responses to affected communities; • Achieve rapid and recovery and rehabilitation following any emergency/disaster. • Ensure provision of adequate resources to support implementation at various levels

1.2 Application and Purpose of the HEADMAP Plan The Fiji National Health Emergencies and Disaster Management Plan (HEADMAP) apply to all health programmes and activities within the National, Divisional and Sub divisional Health Services that are related to Health Emergencies and Disaster Management. These include mitigation, preparedness, emergency responses, relief and rehabilitation. The plan proposes to achieve its listed objectives by:

• outlining the roles and responsibilities of specific bodies with respect to disaster management

• indicate the roles of Ministry of Health Divisions, other agencies and government departments in relation to natural and human generated disasters

• give guidelines for operations and activities in relation to all stages of disaster management • to create a greater understanding of the disaster management arrangements that have

been agreed upon within the Ministry of Health and with other National agencies (such as NDRMC)

1.3 Supporting Plans The HEADMAP plan is derived in response to Fiji’s Disaster Management Act and the need to prepare emergency response guide for disasters and public health emergencies. The chart below outlines links to existing and supporting documents that need to be reads in conjunction with the HEADMAP:

• Fiji National Disaster Management Plan 1995 • Fiji Natural Disaster Management Act 1998 • Fiji National Disaster Risk Management Plan 2006 • Fiji Communicable Diseases Surveillance and Diseases Outbreak Guidelines • Fiji National Influenza Pandemic Plan (FINIP) • Fiji National Dengue Strategic Plan 2010 – 2014 • Fiji Guidelines for Diagnosis and Management of Typhoid Fever 2005 • MoH Standard Operating Procedures (SOP) for MoH Emergency Operation Centre

(2013) • Food Safety Emergency Response Plan 2012

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SECTION A GENERAL – ABOUT THIS PLAN

1.0 Introduction Over the last 10 years, an average of 700 disasters has been reported every year.Annually, an estimated 268 million people are affected by disasters, of whom more than100,000 are killed. In 2010, humanitarian emergencies requiring international assistanceoccurred in 32 countries. The epidemiological profile associated with disasters and conflictsis changing. Although most of the mortality associated with disasters and conflicts continuesto be due to infectious diseases, non-communicable diseases are increasingly among the topfive causes of morbidity and mortality in such settings. Global trends in urbanization areproviding a further impetus for the adaptation of intervention strategies.

[WHO] Fiji is geographically situated in one of the most natural disaster prone areas in the world. Some hazards occur as a consequence of tropical depressions and cyclones or as part of tropical weather condition that normally affects the region.Hazards such as landslides, flash floods, storm surges are most common. There have been 36 recorded natural disasters in Fiji since 1980, with 221 fatalities and over $1 billion dollars worth of economic damage to Fiji’s economy. In 2012, a Tropical Depression (TD17F) caused widespread flooding particularly within the Western Division resulting in 5 casualties and over 200,000 people being directly affected by the disaster.

[MoH Flood Report 2012] The Ministry of Health in 2002 had drafted its National Disaster Management Plan and alignedit to the Fiji National Disaster Management Plan 2005 of the National Disaster Management Council following the review of the National Disaster Management Act (2005). In 2005, the WHO-funded the National Disaster Management Plan was remodelledto become the National Health Emergencies and Disaster Management Plan, commonly referred to as the HEADMAP. Together with this document, the National Influenza Pandemic Plan (FINIP) and the National CD Surveillance and Outbreak Guidelines were drafted. MoH is a member of the Risk Management Committee (RMC), under the Fiji National Disaster Risk Management Council (NDRMC), which is chaired by the National Disaster Management Office (NDMO). Under RMC, the MoH is responsible for the development, implementation and monitoring of all disaster risk reduction initiatives within Government and the wider community. The review of the 2007 – 2011 HEADMAP has seen the addition of standard operating procedures (SOPs) and specific guidelines for various types of hazards faced in Fiji. It must be reiterated that the National Health Emergencies and Disaster Management Plan (HEADMAP) is supported by a number of other plans and documents related to disaster risk reduction and disaster management. At the national level these include Hazard Mitigation, Cyclone Contingency, Other Hazard Contingency, Community Support and Agency Support Plans. The Ministry of Health has prepared the following organisational and operational plan which will allow it to respond effectively and maintain an appropriate level of business continuity during and following disasters.

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1.1 Objectives The primary objective of the Fiji National Health Emergencies and Disaster Management Plan (HEADMAP) is to serve as a guide for the health sector in the management of public health emergencies and disasters. The specific objectives include:

• Minimise the potential loss of lives and impact of disasters; • Ensure prompt and appropriate disaster responses to affected communities; • Achieve rapid and recovery and rehabilitation following any emergency/disaster. • Ensure provision of adequate resources to support implementation at various levels

1.2 Application and Purpose of the HEADMAP Plan The Fiji National Health Emergencies and Disaster Management Plan (HEADMAP) apply to all health programmes and activities within the National, Divisional and Sub divisional Health Services that are related to Health Emergencies and Disaster Management. These include mitigation, preparedness, emergency responses, relief and rehabilitation. The plan proposes to achieve its listed objectives by:

• outlining the roles and responsibilities of specific bodies with respect to disaster management

• indicate the roles of Ministry of Health Divisions, other agencies and government departments in relation to natural and human generated disasters

• give guidelines for operations and activities in relation to all stages of disaster management • to create a greater understanding of the disaster management arrangements that have

been agreed upon within the Ministry of Health and with other National agencies (such as NDRMC)

1.3 Supporting Plans The HEADMAP plan is derived in response to Fiji’s Disaster Management Act and the need to prepare emergency response guide for disasters and public health emergencies. The chart below outlines links to existing and supporting documents that need to be reads in conjunction with the HEADMAP:

• Fiji National Disaster Management Plan 1995 • Fiji Natural Disaster Management Act 1998 • Fiji National Disaster Risk Management Plan 2006 • Fiji Communicable Diseases Surveillance and Diseases Outbreak Guidelines • Fiji National Influenza Pandemic Plan (FINIP) • Fiji National Dengue Strategic Plan 2010 – 2014 • Fiji Guidelines for Diagnosis and Management of Typhoid Fever 2005 • MoH Standard Operating Procedures (SOP) for MoH Emergency Operation Centre

(2013) • Food Safety Emergency Response Plan 2012

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1.4 Monitoring and Evaluation Monitoring will be conducted against the action points listed in each phase. Evaluation will consider the plans stated objectives [Section 1.1]. An assessment tool is provided to collect data post-disaster to contribute to the plans evaluation. The Fiji National and Divisional Health Emergencies and Disaster Management Plans must be reviewed and updated in consultation all stakeholders on a periodic basis. It is also recommended that expert independent reviews of these plans be periodically sought.

• Review all the Health Emergencies and Disaster management plans at all levels annually

• Evaluate of the PH emergency response effort according to the following criteria: • Resources • Timeliness • Systems • Data/Reports • Communications • Performance indicators • Recommendations

• Identify and reassess priorities in accordance with the evaluation tools for monitoring the

performance of the plans with the view to identifying flaws and re-assessing priorities whilst also helping to:

• Act as a learning tool for those who took part • Validate decisions made and tactics chosen • Obtaining funding • Post-disaster planning debrief: • Specific clinical, behavioural (word on the street) or PH research can be conducted

in all phases to evaluate the disaster impacts & response

• Submit report of public health crises to the NDMO following each incident.

1.5 Contact List

A Key Contact List is included at the end of this document. This list contains contact information for key people, organizations and agencies which may be involved in an emergency response. The list is designed for ready reference during an emergency and must be kept up to date to be of value.

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1.4 Monitoring and Evaluation Monitoring will be conducted against the action points listed in each phase. Evaluation will consider the plans stated objectives [Section 1.1]. An assessment tool is provided to collect data post-disaster to contribute to the plans evaluation. The Fiji National and Divisional Health Emergencies and Disaster Management Plans must be reviewed and updated in consultation all stakeholders on a periodic basis. It is also recommended that expert independent reviews of these plans be periodically sought.

• Review all the Health Emergencies and Disaster management plans at all levels annually

• Evaluate of the PH emergency response effort according to the following criteria: • Resources • Timeliness • Systems • Data/Reports • Communications • Performance indicators • Recommendations

• Identify and reassess priorities in accordance with the evaluation tools for monitoring the

performance of the plans with the view to identifying flaws and re-assessing priorities whilst also helping to:

• Act as a learning tool for those who took part • Validate decisions made and tactics chosen • Obtaining funding • Post-disaster planning debrief: • Specific clinical, behavioural (word on the street) or PH research can be conducted

in all phases to evaluate the disaster impacts & response

• Submit report of public health crises to the NDMO following each incident.

1.5 Contact List

A Key Contact List is included at the end of this document. This list contains contact information for key people, organizations and agencies which may be involved in an emergency response. The list is designed for ready reference during an emergency and must be kept up to date to be of value.

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14

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nera

ble

Popu

latio

ns

DSPH

, NHE

C, C

HI

Advo

cacy

of d

isast

er re

leva

nt

stra

tegi

es a

nd p

lans

M

OU/

MOA

with

age

ncie

s M

eetin

g w

ith S

take

hold

ers

PSH,

DSP

H, N

HEC

15

16

Page

| 16

PHAS

ES O

F DI

SAST

ER

MAN

AGEM

ENT

PLAN

NING

ISSU

ES

PERF

ORM

ANCE

INDI

CATO

RS

ACTI

VITI

ES

RESP

ONSI

BILI

TIES

PREP

ARED

NESS

Deve

lopm

ent o

f Disa

ster

M

anag

emen

t &Re

spon

se

Stan

dard

Ope

ratin

g Pr

oced

ures

SO

P de

velo

ped

Cons

ulta

tion

with

Hea

lth S

taff,

Fo

rmul

atio

n of

SOP

, Pub

licat

ion

of S

OP

PSH,

DSP

H, N

HEC

Stoc

kpili

ng o

f em

erge

ncy

equi

pmen

t St

ockp

ile/R

esou

rces

ava

ilabl

e De

velo

p an

inve

ntor

y of

stoc

kpile

s for

Disa

ster

s; Pr

ocur

e ne

cess

ary s

tock

s

DSPH

, DSH

S, F

PS, C

HI, E

H Te

am, N

HEC

Deve

lopm

ent o

f IEC

M

ater

ial d

evel

oped

De

sign

and

Pre-

test

Em

erge

ncy/

Disa

ster

Pr

epar

edne

ss M

essa

ges

NHEC

, Wel

lnes

s Tea

m

Trai

ning

of s

taff

and

capa

city

build

ing

Tr

aini

ngs c

ondu

cted

Deve

lop

a Tr

aini

ng P

acka

ge fo

r He

alth

Disa

ster

Man

agem

ent;

Impl

emen

t the

Tra

inin

g w

ithin

Di

visio

ns a

nd su

b-di

visio

ns

Trai

ning

Uni

t, NH

EC

16

17

Page

| 16

PHAS

ES O

F DI

SAST

ER

MAN

AGEM

ENT

PLAN

NING

ISSU

ES

PERF

ORM

ANCE

INDI

CATO

RS

ACTI

VITI

ES

RESP

ONSI

BILI

TIES

PREP

ARED

NESS

Deve

lopm

ent o

f Disa

ster

M

anag

emen

t &Re

spon

se

Stan

dard

Ope

ratin

g Pr

oced

ures

SO

P de

velo

ped

Cons

ulta

tion

with

Hea

lth S

taff,

Fo

rmul

atio

n of

SOP

, Pub

licat

ion

of S

OP

PSH,

DSP

H, N

HEC

Stoc

kpili

ng o

f em

erge

ncy

equi

pmen

t St

ockp

ile/R

esou

rces

ava

ilabl

e De

velo

p an

inve

ntor

y of

stoc

kpile

s for

Disa

ster

s; Pr

ocur

e ne

cess

ary s

tock

s

DSPH

, DSH

S, F

PS, C

HI, E

H Te

am, N

HEC

Deve

lopm

ent o

f IEC

M

ater

ial d

evel

oped

De

sign

and

Pre-

test

Em

erge

ncy/

Disa

ster

Pr

epar

edne

ss M

essa

ges

NHEC

, Wel

lnes

s Tea

m

Trai

ning

of s

taff

and

capa

city

build

ing

Tr

aini

ngs c

ondu

cted

Deve

lop

a Tr

aini

ng P

acka

ge fo

r He

alth

Disa

ster

Man

agem

ent;

Impl

emen

t the

Tra

inin

g w

ithin

Di

visio

ns a

nd su

b-di

visio

ns

Trai

ning

Uni

t, NH

EC

Page

| 17

PHAS

ES O

F DI

SAST

ER

MAN

AGEM

ENT

PLAN

NING

ISSU

ES

PERF

ORM

ANCE

INDI

CATO

RS

ACTI

VITI

ES

RESP

ONSI

BILI

TIES

RESP

ONSE

Coor

dina

tion-

To

esta

blish

a

Heal

th E

mer

genc

y Res

pons

e Te

am

HERT

For

med

M

obili

ze a

HER

T in

eac

h su

b-di

visio

n, d

evel

op S

OP fo

r the

te

am

DMO,

SDM

O, D

ivisi

onal

&

Sub-

Divis

iona

l Tea

ms

Defin

e an

d de

term

ine

leve

l of

resp

onse

Ac

tivat

e EO

C as

per

SOP

De

velo

p st

atio

n sp

ecifi

c Disa

ster

M

anag

emen

t Pla

ns

DMO,

SDM

O, D

ivisi

onal

&

Sub-

Divis

iona

l Tea

ms

Mon

itorin

g an

d ev

alua

tion

T

imel

y rep

ortin

g an

d fe

edba

ck

Deve

lop

feed

back

mec

hani

sm,

repo

rtin

g sy

stem

s and

chec

klist

s

NHEC

, DM

O, S

DMO,

Di

visio

nal &

Sub

-Div

ision

al

Team

s Ad

min

istra

tion

- Log

istics

, Tr

ansp

orta

tion,

Hum

an re

sour

ce,

Fina

nces

, Com

mun

icatio

n

Depl

oym

ent P

lan

Desig

ned

Rele

ase

of a

dditi

onal

staf

f to

affe

cted

are

as

PSH,

DSP

H, D

SHS,

DSA

F

Clin

ical S

ervi

ces -

Fac

ilitie

s-

acce

ssib

ility

, Spa

ce- b

eds,

Ambu

lanc

e, P

sych

osoc

ial,

Med

ical a

nd la

bora

tory

supp

lies,

Bloo

d se

rvice

s, M

ortu

ary,

Nu

triti

on

Com

plia

nce

of sa

fe h

ospi

tal

guid

elin

e De

velo

pmen

t of S

afe

Hosp

ital

Guid

elin

e

DSPH

, DSH

S, N

HEC

Com

plia

nce

Emer

genc

y eq

uipm

ent

stan

dard

list

Proc

ure

supp

lies a

nd m

aint

ain

supp

lies i

n or

der

DSHS

, MS,

DM

O, S

DMO

Quar

terly

aud

its o

f co

mpl

ianc

e Co

nduc

ting

of q

uart

erly

m

onito

ring

DS

HS, M

S, D

MO,

SDM

O

SOP

for m

ass b

uria

l De

velo

p in

cons

ulta

tion

the

Mas

s Fat

ality

Man

agem

ent

Guid

elin

es

DSPH

, DSH

S, N

HEC,

MS,

DM

O, O

ther

stak

ehol

ders

(P

olice

, Mili

tary

, NDM

O)

Turn

arou

nd ti

me

(24h

rs)

Tria

ge a

nd e

mer

genc

y m

anag

emen

t sys

tem

in p

lace

M

S, D

MO,

SDM

O, D

ivisi

onal

&

Sub-

Divis

iona

l Tea

ms

Bloo

d ba

nk

Regu

lar c

ondu

ct b

lood

driv

es

Bloo

d Co

ordi

nato

r, DS

HS, M

S,

DMO,

SDM

O

17

18

Pag

e | 1

8 PH

ASES

OF

DISA

STER

M

ANAG

EMEN

T PL

ANNI

NG IS

SUES

PE

RFO

RMAN

CE IN

DICA

TORS

AC

TIVI

TIES

RE

SPO

NSIB

ILIT

IES

RESP

ONS

E

Publ

ic He

alth

- En

viro

nmen

tal

Heal

th, N

utrit

ion,

Was

te

Man

agem

ent,

Pest

Con

trol

, Cl

inica

l Out

reac

h, S

urve

illan

ce,

Infe

ctio

n Co

ntro

l

Repo

rts o

n Si

te In

spec

tions

Co

nduc

t ins

pect

ion

of a

ffect

ed

area

, con

duct

rapi

d as

sess

men

t su

rvey

s

NHEC

, DM

O, S

DMO,

Di

visio

nal &

Sub

-Div

ision

al

Team

s

Supp

ly o

f saf

e w

ater

In

spec

tion

of W

ater

supp

lies;

Prov

ision

of P

urifi

catio

n ta

blet

s CH

I, EH

Tea

m, N

HEC

Redu

ce V

ecto

r Ind

ices

Cond

uct S

ourc

e Re

duct

ion

exer

cise

for m

osqu

ito co

ntro

l CH

I, EH

Tea

m, N

HEC

Prov

ision

of d

ieta

ry su

pple

men

ts

Asse

ssm

ent o

f nut

ritio

nal

requ

irem

ents

, dist

ribut

ion

of

ratio

ns a

nd su

pple

men

ts

SDM

O, S

ub-D

ivisi

onal

Tea

m,

DD a

nd S

DD

Cove

rage

indi

cato

r: no

. cov

ered

/ no

. of e

vacu

atio

n ce

nter

s Da

ily A

sses

smen

ts

SDM

O an

d Su

b-Di

visio

nal

Team

Daily

SitR

ep R

epor

ts

Com

pilin

g of

fiel

d da

ta fo

r re

port

ing

DMO

and

Divi

siona

l Tea

m;

SDM

O an

d Su

b-Di

visio

nal

Team

18

19

Pag

e | 1

8 PH

ASES

OF

DISA

STER

M

ANAG

EMEN

T PL

ANNI

NG IS

SUES

PE

RFO

RMAN

CE IN

DICA

TORS

AC

TIVI

TIES

RE

SPO

NSIB

ILIT

IES

RESP

ONS

E

Publ

ic He

alth

- En

viro

nmen

tal

Heal

th, N

utrit

ion,

Was

te

Man

agem

ent,

Pest

Con

trol

, Cl

inica

l Out

reac

h, S

urve

illan

ce,

Infe

ctio

n Co

ntro

l

Repo

rts o

n Si

te In

spec

tions

Co

nduc

t ins

pect

ion

of a

ffect

ed

area

, con

duct

rapi

d as

sess

men

t su

rvey

s

NHEC

, DM

O, S

DMO,

Di

visio

nal &

Sub

-Div

ision

al

Team

s

Supp

ly o

f saf

e w

ater

In

spec

tion

of W

ater

supp

lies;

Prov

ision

of P

urifi

catio

n ta

blet

s CH

I, EH

Tea

m, N

HEC

Redu

ce V

ecto

r Ind

ices

Cond

uct S

ourc

e Re

duct

ion

exer

cise

for m

osqu

ito co

ntro

l CH

I, EH

Tea

m, N

HEC

Prov

ision

of d

ieta

ry su

pple

men

ts

Asse

ssm

ent o

f nut

ritio

nal

requ

irem

ents

, dist

ribut

ion

of

ratio

ns a

nd su

pple

men

ts

SDM

O, S

ub-D

ivisi

onal

Tea

m,

DD a

nd S

DD

Cove

rage

indi

cato

r: no

. cov

ered

/ no

. of e

vacu

atio

n ce

nter

s Da

ily A

sses

smen

ts

SDM

O an

d Su

b-Di

visio

nal

Team

Daily

SitR

ep R

epor

ts

Com

pilin

g of

fiel

d da

ta fo

r re

port

ing

DMO

and

Divi

siona

l Tea

m;

SDM

O an

d Su

b-Di

visio

nal

Team

Pag

e | 1

9 PH

ASES

OF

DISA

STER

M

ANAG

EMEN

T PL

ANNI

NG IS

SUES

PE

RFO

RMAN

CE IN

DICA

TORS

AC

TIVI

TIES

RE

SPO

NSIB

ILIT

IES

RECO

VERY

Need

s Ass

essm

ent a

nd S

ITRE

PS

Wee

kly

Repo

rts S

ubm

itted

on

prog

ress

Co

mpi

ling

of fi

eld

data

for

repo

rtin

g

DMO

and

Divi

siona

l Tea

m;

SDM

O an

d Su

b-Di

visio

nal

Team

Di

seas

e Su

rvei

llanc

e fo

r No

tifia

ble

& T

ime

Sens

itive

Di

seas

es

Prom

pt R

epor

ting

on C

D's

Utili

zatio

n of

CD

Guid

elin

e fo

r in

vest

igat

ion,

Tra

inin

g of

staf

f an

d re

activ

e re

spon

se st

rate

gies

NACD

, DM

O an

d Di

visio

nal

Team

; SDM

O an

d Su

b-Di

visio

nal T

eam

, He

alth

Ser

vice

s Pro

visio

n,

Seco

ndar

y &

Cur

ativ

e Se

rvice

s, Pr

imar

y He

alth

Car

e Se

rvice

s, Pu

blic

Heal

th In

terv

entio

ns,

Colla

bora

tive

Prog

ram

mes

with

In

tern

atio

nal H

ealth

Par

tner

s, He

alth

Info

rmat

ion

Deliv

ery

Mon

itorin

g an

d Ev

alua

tion

Feed

back

from

Com

mun

ity, V

isits

M

ade,

Rep

orts

Asse

ssm

ent T

empl

ates

, Re

port

ing

Syst

em a

nd

Mon

itorin

g Pr

otoc

ols d

esig

ned

DMO

and

Divi

siona

l Tea

m;

SDM

O an

d Su

b-Di

visio

nal

Team

, NHE

C, M

S, D

SPH,

DSH

S

Reha

bilit

atio

n Of

The

Vict

ims &

Th

e Af

fect

ed P

opul

atio

n

Com

mun

ity B

ased

Wel

lnes

s Ap

proa

ch in

tegr

ated

into

Re

cove

ry

Follo

w U

p Pr

otoc

ols d

esig

ns,

prop

osal

dev

elop

men

ts d

one

Reha

bilit

atio

n of

Eva

cuat

ion

Cent

ers

Subm

issio

n of

Ass

essm

ent R

epor

t to

NDM

O De

velo

pmen

t of A

sses

smen

t Ch

eckl

ist a

nd P

rogr

ess R

epor

ts

M

anag

emen

t Of P

atie

nts

w

ith N

CDs I

n Af

fect

ed A

reas

Re

ferr

al o

f Cas

es a

nd R

epor

ts

Utili

zatio

n of

Exis

ting

Repo

rtin

g Sy

stem

s

Com

mun

ity T

reat

men

t Of

M

inor

Inju

ries

Repo

rts F

iled

Asse

ssm

ent f

orm

s des

igne

d an

d te

sted

Psyc

hoso

cial A

sses

smen

t and

As

sista

nce

Repo

rt S

ubm

itted

, Ass

istan

ce

Rend

ered

Re

port

ing

Tem

plat

e de

signe

d,

awar

enes

s con

duct

ed

19

20

Page

| 20

PHAS

ES O

F DI

SAST

ER

MAN

AGEM

ENT

PLAN

NING

ISSU

ES

PERF

ORM

ANCE

INDI

CATO

RS

ACTI

VITI

ES

RESP

ONSI

BILI

TIES

RECO

VERY

Reco

nstr

uctio

n an

d Re

habi

litat

ion

of In

frast

ruct

ure,

Ut

ilitie

s Dev

elop

men

t and

Im

prov

emen

t Pro

gram

, Bud

gete

d al

loca

tions

for i

nfra

stru

ctur

es

such

as w

ater

tank

s, ge

nera

tors

an

d fu

el

Asse

ssm

ent R

epor

ts, P

ropo

sals

for R

econ

stru

ctio

n

Fiel

d As

sess

men

t con

duct

ed,

Deve

lopm

ent o

f Che

cklis

ts fo

r Da

mag

e As

sess

men

ts,

Quot

atio

ns a

nd P

ropo

sals

to b

e de

velo

ped

PSH,

DSP

H, D

SHS,

DSA

F,

Corp

orat

e Se

rvice

s, AM

U

Man

agem

ent o

f hea

lth p

erso

nnel

in

disa

ster

are

as, R

einf

orce

men

t of

med

ical p

erso

nnel

dur

ing

prol

onge

d di

sast

ers,

Allo

win

g pe

riods

of R

&R,

Rem

uner

atio

n sc

hedu

les f

or d

isast

er p

erio

ds

and

Psyc

hoso

cial s

uppo

rt fo

r sta

ff

Hum

an R

esou

rce

Plan

s, Pr

opos

al

on R

emun

erat

ion,

Rep

orts

on

staf

f per

form

ance

and

ass

istan

ce

prov

ided

Prop

osal

Dev

elop

men

t on

Staf

f Ro

tatio

n an

d Re

mun

erat

ion

from

Sub

-Div

ision

al le

vel t

o HQ

PSH,

DSP

H, D

SHS,

DSA

F,

Corp

orat

e Se

rvice

s, HR

Post

disa

ster

sym

posiu

m

Cond

uctin

g of

Mee

ting

(Sym

posiu

m) a

nd R

epor

t Or

gani

ze fo

r a P

ost D

isast

er

Mee

ting

and

disc

ussio

ns

PSH,

DSP

H, D

SHS,

DSA

F,

NHEC

20

21

Page

| 20

PHAS

ES O

F DI

SAST

ER

MAN

AGEM

ENT

PLAN

NING

ISSU

ES

PERF

ORM

ANCE

INDI

CATO

RS

ACTI

VITI

ES

RESP

ONSI

BILI

TIES

RECO

VERY

Reco

nstr

uctio

n an

d Re

habi

litat

ion

of In

frast

ruct

ure,

Ut

ilitie

s Dev

elop

men

t and

Im

prov

emen

t Pro

gram

, Bud

gete

d al

loca

tions

for i

nfra

stru

ctur

es

such

as w

ater

tank

s, ge

nera

tors

an

d fu

el

Asse

ssm

ent R

epor

ts, P

ropo

sals

for R

econ

stru

ctio

n

Fiel

d As

sess

men

t con

duct

ed,

Deve

lopm

ent o

f Che

cklis

ts fo

r Da

mag

e As

sess

men

ts,

Quot

atio

ns a

nd P

ropo

sals

to b

e de

velo

ped

PSH,

DSP

H, D

SHS,

DSA

F,

Corp

orat

e Se

rvice

s, AM

U

Man

agem

ent o

f hea

lth p

erso

nnel

in

disa

ster

are

as, R

einf

orce

men

t of

med

ical p

erso

nnel

dur

ing

prol

onge

d di

sast

ers,

Allo

win

g pe

riods

of R

&R,

Rem

uner

atio

n sc

hedu

les f

or d

isast

er p

erio

ds

and

Psyc

hoso

cial s

uppo

rt fo

r sta

ff

Hum

an R

esou

rce

Plan

s, Pr

opos

al

on R

emun

erat

ion,

Rep

orts

on

staf

f per

form

ance

and

ass

istan

ce

prov

ided

Prop

osal

Dev

elop

men

t on

Staf

f Ro

tatio

n an

d Re

mun

erat

ion

from

Sub

-Div

ision

al le

vel t

o HQ

PSH,

DSP

H, D

SHS,

DSA

F,

Corp

orat

e Se

rvice

s, HR

Post

disa

ster

sym

posiu

m

Cond

uctin

g of

Mee

ting

(Sym

posiu

m) a

nd R

epor

t Or

gani

ze fo

r a P

ost D

isast

er

Mee

ting

and

disc

ussio

ns

PSH,

DSP

H, D

SHS,

DSA

F,

NHEC

21

2222

2323

24 P a g e | 25

SECTION C HAZARDS, RISKS AND VULNERABILITIES

3.0 Hazards The ability to manage a disaster response effectively depends in part on the ability of the emergency management system to identify and prepare for a range of predictable hazards. Hazards must be considered in terms of the threat and the threatened community, and mapped accordingly. Hazards must therefore be considered in the context of interactivity. To identify a hazard, the extreme events that could potentially impact on a community must be considered and the vulnerability of the population to the effects of these events can be estimated. The resources required for the community to cope can then be identified. A hazard is a situation or condition with the potential to harm a community or environment, which may be natural, accidental or intentional. Categories of hazards include:

a. Natural Hazards - These include wildfires, storms, floods, cyclones, tsunamis, earthquakes, weather extremes;

b. Technological Hazards - These are caused by the failure of socio-technical systems. These include dam and levee failure and systems failures related to agriculture (e.g. drought), food contamination, industrial sites, infrastructure and transportation;

c. Biological Hazards - These include the spread of disease or pests among plants, animals or people;

d. Civil and Political Hazards - These include terrorism, sabotage, civil unrest, hostage situations and enemy attack; and

e. Organizational Hazards - These include poor organization, workforce disruption, inadequate resources, low levels of training or competence, and/or a lack of awareness of staff responsibilities in an emergency.

The following list of potential hazards (focusing largely on natural hazards) contains the most likely types of foreseeable emergencies or disasters that could affect the delivery of health services within Fiji. For each hazard, the primary damage, area affected and frequency of occurrence is listed.

24

25P a g e | 25

SECTION C HAZARDS, RISKS AND VULNERABILITIES

3.0 Hazards The ability to manage a disaster response effectively depends in part on the ability of the emergency management system to identify and prepare for a range of predictable hazards. Hazards must be considered in terms of the threat and the threatened community, and mapped accordingly. Hazards must therefore be considered in the context of interactivity. To identify a hazard, the extreme events that could potentially impact on a community must be considered and the vulnerability of the population to the effects of these events can be estimated. The resources required for the community to cope can then be identified. A hazard is a situation or condition with the potential to harm a community or environment, which may be natural, accidental or intentional. Categories of hazards include:

a. Natural Hazards - These include wildfires, storms, floods, cyclones, tsunamis, earthquakes, weather extremes;

b. Technological Hazards - These are caused by the failure of socio-technical systems. These include dam and levee failure and systems failures related to agriculture (e.g. drought), food contamination, industrial sites, infrastructure and transportation;

c. Biological Hazards - These include the spread of disease or pests among plants, animals or people;

d. Civil and Political Hazards - These include terrorism, sabotage, civil unrest, hostage situations and enemy attack; and

e. Organizational Hazards - These include poor organization, workforce disruption, inadequate resources, low levels of training or competence, and/or a lack of awareness of staff responsibilities in an emergency.

The following list of potential hazards (focusing largely on natural hazards) contains the most likely types of foreseeable emergencies or disasters that could affect the delivery of health services within Fiji. For each hazard, the primary damage, area affected and frequency of occurrence is listed.

25

26

Page

| 26

TY

PE O

F HAZ

ARDS

AND

THE

IR LI

KELY

IMPA

CTS

Ha

zard

s Pr

imar

y da

mag

es it

can

caus

eAr

eas t

hat c

an b

e af

fect

ed

Freq

uenc

y of t

he

haza

rds

Seco

ndar

y dam

ages

Cy

clone

Co

mpl

etel

y des

troy h

ealth

facil

ities

Affe

cts s

taff

rota

tion

of M

oH

Re

stric

ts m

ovem

ents

of s

taff

and

patie

nts

to a

nd fr

om h

ealth

facil

ities

Disr

upts

hea

lth se

rvice

s del

ivera

nce

De

lay s

urge

ries

Pa

tient

s disc

harg

ed e

arly

Bl

ow a

way

roof

tops

/wal

ls

Blow

aw

ay tr

ee b

ranc

hes

Bl

ow a

way

pow

er lin

es/t

elep

hone

lines

Fly a

way

loos

e de

bris

W

ater

cuts

Dest

roy p

lant

atio

ns

In

jurie

s

Can

kill p

eopl

e

Dest

roy h

ouse

s/ro

ads/

pow

er

lines

/tel

epho

ne lin

es

De

pres

sing

Bl

ocka

ge o

f roa

ds

Di

spla

ce fa

milie

s

Dest

roy v

eget

atio

n an

d kil

l ani

mal

s on-

land

;

Dest

roy m

arin

e lif

e an

d th

eir h

abita

ts;

Da

mag

e w

ater

sour

ces

Di

stur

banc

e of

fam

ilies r

outin

es

Stre

ss

Will

be

advi

sed

by th

e Fi

ji M

eteo

rolo

gica

l Se

rvice

but

the

seas

on is

from

No

vem

ber –

Ap

ril e

very

yea

r in

the

Sout

h Pa

cific

Annu

ally

, mor

e co

mm

on d

urin

g El

Ni

no y

ears

. Clim

ate

proj

ectio

ns sh

ow a

n in

crea

se in

the

occu

rren

ce o

f sev

ere

cyclo

nes (

Abov

e Ca

tego

ry 3

)

Pr

olon

ged

closu

re o

f hea

lth fa

ciliti

es

St

aff r

outin

e af

fect

ed

Re

dire

ctio

n of

fund

s to

suit

prio

ritise

d ne

eds o

f the

MoH

Due

to a

ccom

pany

ing h

eavy

rain

s, ca

n al

so ca

use

flood

, lan

dslid

e an

d st

orm

surg

e

Outb

reak

of d

engu

e du

e to

incr

ease

in m

osqu

ito p

opul

atio

n

Outb

reak

of (

com

mun

icabl

e di

seas

es) e

.g. t

ypho

id, d

iarr

hoea

, le

ptos

pirio

sis, d

ysen

tery

due

to p

ollu

ted

wat

er a

nd a

bsen

ce o

f toi

let

facil

ities

Psyc

holo

gica

lly d

epre

ssed

peo

ple

Se

xual

Rep

rodu

ctive

Hea

lth N

eeds

com

prom

ised

(fam

ily)

W

omen

and

girl

s vul

nera

ble

to Se

xual

Vio

lenc

e

Preg

nant

Mot

hers

at r

isk to

Mat

erna

l mor

bidi

ty a

nd m

orta

lity

Ne

w b

orn

at ri

sk o

f neo

nata

l mor

talit

y and

mor

bidi

ty

Yo

ung

boys

vuln

erab

le to

Sexu

al V

iole

nce

Sh

orta

ge a

nd a

ssoc

iate

d pr

ice ri

se o

f fre

sh fr

uits

and

vege

tabl

e

26

27

Page

| 26

TY

PE O

F HAZ

ARDS

AND

THE

IR LI

KELY

IMPA

CTS

Ha

zard

s Pr

imar

y da

mag

es it

can

caus

eAr

eas t

hat c

an b

e af

fect

ed

Freq

uenc

y of t

he

haza

rds

Seco

ndar

y dam

ages

Cy

clone

Co

mpl

etel

y des

troy h

ealth

facil

ities

Affe

cts s

taff

rota

tion

of M

oH

Re

stric

ts m

ovem

ents

of s

taff

and

patie

nts

to a

nd fr

om h

ealth

facil

ities

Disr

upts

hea

lth se

rvice

s del

ivera

nce

De

lay s

urge

ries

Pa

tient

s disc

harg

ed e

arly

Bl

ow a

way

roof

tops

/wal

ls

Blow

aw

ay tr

ee b

ranc

hes

Bl

ow a

way

pow

er lin

es/t

elep

hone

lines

Fly a

way

loos

e de

bris

W

ater

cuts

Dest

roy p

lant

atio

ns

In

jurie

s

Can

kill p

eopl

e

Dest

roy h

ouse

s/ro

ads/

pow

er

lines

/tel

epho

ne lin

es

De

pres

sing

Bl

ocka

ge o

f roa

ds

Di

spla

ce fa

milie

s

Dest

roy v

eget

atio

n an

d kil

l ani

mal

s on-

land

;

Dest

roy m

arin

e lif

e an

d th

eir h

abita

ts;

Da

mag

e w

ater

sour

ces

Di

stur

banc

e of

fam

ilies r

outin

es

Stre

ss

Will

be

advi

sed

by th

e Fi

ji M

eteo

rolo

gica

l Se

rvice

but

the

seas

on is

from

No

vem

ber –

Ap

ril e

very

yea

r in

the

Sout

h Pa

cific

Annu

ally

, mor

e co

mm

on d

urin

g El

Ni

no y

ears

. Clim

ate

proj

ectio

ns sh

ow a

n in

crea

se in

the

occu

rren

ce o

f sev

ere

cyclo

nes (

Abov

e Ca

tego

ry 3

)

Pr

olon

ged

closu

re o

f hea

lth fa

ciliti

es

St

aff r

outin

e af

fect

ed

Re

dire

ctio

n of

fund

s to

suit

prio

ritise

d ne

eds o

f the

MoH

Due

to a

ccom

pany

ing h

eavy

rain

s, ca

n al

so ca

use

flood

, lan

dslid

e an

d st

orm

surg

e

Outb

reak

of d

engu

e du

e to

incr

ease

in m

osqu

ito p

opul

atio

n

Outb

reak

of (

com

mun

icabl

e di

seas

es) e

.g. t

ypho

id, d

iarr

hoea

, le

ptos

pirio

sis, d

ysen

tery

due

to p

ollu

ted

wat

er a

nd a

bsen

ce o

f toi

let

facil

ities

Psyc

holo

gica

lly d

epre

ssed

peo

ple

Se

xual

Rep

rodu

ctive

Hea

lth N

eeds

com

prom

ised

(fam

ily)

W

omen

and

girl

s vul

nera

ble

to Se

xual

Vio

lenc

e

Preg

nant

Mot

hers

at r

isk to

Mat

erna

l mor

bidi

ty a

nd m

orta

lity

Ne

w b

orn

at ri

sk o

f neo

nata

l mor

talit

y and

mor

bidi

ty

Yo

ung

boys

vuln

erab

le to

Sexu

al V

iole

nce

Sh

orta

ge a

nd a

ssoc

iate

d pr

ice ri

se o

f fre

sh fr

uits

and

vege

tabl

e

Page

| 27

Stor

m su

rge

Se

a w

ater

affe

cts h

ealth

facil

ities

alo

ng

shor

elin

es

Da

mag

es se

a w

all p

rote

ctin

g he

alth

fa

ciliti

es

Re

stric

ts m

ovem

ents

by s

ea

De

lays

hea

lth st

affs

out

reac

h pr

ogra

mm

es

W

ash

away

coas

tline

s

Dest

roy h

ouse

s alo

ng co

astli

nes

Da

mag

e in

frast

ruct

ure

alon

g coa

stlin

es –

ro

ad, b

ridge

s, w

ater

, po

wer

and

te

leph

one

lines

Dist

urbs

mar

ine

ecos

yste

m

De

stro

ys fo

od so

urce

Exte

nds t

he a

reas

of c

omm

uniti

es a

long

se

asho

re in

land

Incr

ease

s int

ensit

y of a

ctivi

ties i

nlan

d

Affe

cts s

hore

line

activ

ities

Coas

tline

Ac

com

pany

cy

clone

s and

st

rong

win

ds

Ad

ded

stre

ss to

pat

ient

s

Stru

ctur

e of

hea

lth fa

ciliti

es d

eter

iora

tes

He

alth

staf

f do

not e

njoy

the

wor

king

envir

onm

ent

Af

fect

s die

t of c

omm

unity

Incr

ease

in ri

sky m

eals

Ps

ycho

logi

cally

dep

ress

ed p

eopl

e

Sexu

al R

epro

duct

ive H

ealth

Nee

ds co

mpr

omise

d (fa

mily

)

Mob

ility t

o th

e ou

ter i

sland

s del

ayed

Heal

th fa

ciliti

es a

t the

out

er is

land

s hav

e to

ope

rate

with

the

min

imal

dru

gs o

r fac

ilitie

s not

affe

cted

Wom

en a

nd g

irls v

ulne

rabl

e to

Sexu

al V

iole

nce

Pr

egna

nt M

othe

rs a

t risk

to M

ater

nal m

orbi

dity

and

mor

talit

y

New

bor

n at

risk

of n

eona

tal m

orta

lity a

nd m

orbi

dity

Stre

ss a

nd cr

eate

s con

ditio

ns co

nduc

ive to

NCD

’s

Youn

g bo

ys vu

lner

able

to Se

xual

Vio

lenc

e

Fl

ood

In

unda

te h

ealth

facil

ities

Dam

age

of st

ruct

ures

Dam

age

of e

quip

men

ts

Fa

ciliti

es cl

ogge

d w

ith m

uddy

wat

er

St

aff a

nd p

atie

nts f

orce

d to

mov

e to

hig

her

loca

tions

Wat

er cu

ts

Ov

erflo

w o

f sep

tic ta

nks

W

ater

seep

age

into

conc

rete

wal

ls

Disr

upts

serv

ices b

y the

hea

lth m

inist

ry

In

unda

te h

ouse

s/sh

ops r

oads

/pla

ntat

ions

/ br

idge

s

Drow

n pe

ople

and

ani

mal

s

Dam

age

hous

es/r

oads

pl

anta

tions

/env

ironm

ent

W

ash

away

brid

ges/

road

s/w

ater

m

ains

/sew

erag

e lin

es

Re

stric

ts m

obilit

y

Stre

ssfu

l

Dist

urba

nce

of fa

milie

s rou

tines

Riv

er p

lain

s L

ow ly

ing

area

s

Annu

ally

, mor

e co

mm

on d

urin

g La

Ni

na y

ears

and

in th

e ho

t and

wet

seas

on

(Nov

embe

r to

April

)

pr

olon

ged

closu

re o

f hea

lth fa

ciliti

es

St

aff r

outin

e af

fect

ed

Re

dire

ctio

n of

fund

s to

suit

prio

ritise

d ne

eds o

f the

MoH

Outb

reak

of d

engu

e du

e to

incr

ease

in m

osqu

ito p

opul

atio

n

Outb

reak

of(c

omm

unica

ble

dise

ases

) typ

hoid

, dia

rrho

ea,

lept

ospi

riosis

, dys

ente

ry, s

cabi

es d

ue to

pol

lute

d w

ater

and

dam

ages

to

toile

t sys

tem

Low

supp

ly of

food

in fo

od sh

ops a

nd ga

rden

s

Psyc

holo

gica

lly d

epre

ssed

peo

ple

Se

xual

Rep

rodu

ctive

Hea

lth N

eeds

com

prom

ised

(fam

ily)

W

omen

and

girl

s vul

nera

ble

to Se

xual

Vio

lenc

e

Preg

nant

Mot

hers

at r

isk to

Mat

erna

l mor

bidi

ty a

nd m

orta

lity

Ne

w b

orn

at ri

sk o

f neo

nata

l mor

talit

y and

mor

bidi

ty

Yo

ung

boys

vuln

erab

le to

Sexu

al V

iole

nce

Sh

orta

ge a

nd a

ssoc

iate

d pr

ice ri

se o

f fre

sh fr

uits

and

vege

tabl

e

27

28

Page

| 28

Drou

ght

Lo

wer

ed w

ater

tabl

es

W

ater

supp

ly to

hea

lth fa

ciliti

es d

isrup

ted

ther

efor

e co

mpr

omise

d pa

tient

care

Wat

er su

pply

to sc

hool

s and

all o

ther

use

rs

disr

upte

d

Clos

ure

of ce

rtain

serv

ices a

t hea

lth

facil

ities

Crop

des

truct

ion

El

ectri

city d

isrup

tion

due

to lo

w d

am le

vels

at M

onas

avu

De

pres

sion,

stre

ss a

mon

g pop

ulat

ion

Part

of t

he co

untr

y or

coun

try

wid

e

Annu

ally

, mor

e pr

onou

nced

dur

ing

El

Nino

yea

rs

Dive

rsio

n of

gov

ernm

ent b

udge

t tow

ards

em

erge

ncy w

ater

su

pply.

Poor

hyg

iene

and

sani

tatio

n

Incr

ease

in co

mm

unica

ble

dise

ases

like

diar

rhoe

a an

d de

ngue

, as

wel

l as s

kin d

iseas

es

Fo

od su

pply

and

secu

rity c

ompr

omise

d, go

vern

men

t bu

dget

ary a

lloca

tions

to e

mer

genc

y foo

d su

pply

M

alnu

tritio

n am

ong c

hild

ren

and

the

poor

Cond

ition

s con

duciv

e to

non

-com

mun

icabl

e di

seas

es

Lo

ss o

f inc

omes

and

livel

ihoo

ds fo

r far

mer

s

Fire

Co

mpl

etel

y des

troy h

ealth

facil

ities

Affe

cts s

taff

rota

tion

of M

oH

Re

stric

ts m

ovem

ents

of s

taff

and

patie

nts

to a

nd fr

om h

ealth

facil

ities

Disr

upts

hea

lth se

rvice

s del

ivera

nce

De

lay s

urge

ries

Pa

tient

s disc

harg

ed e

arly

M

ore

caus

aliti

es tr

ansp

orte

d to

the

heal

th

facil

ities

Heal

th fa

ciliti

es in

chao

tic st

ate

Di

spla

ced

heal

th st

aff a

nd fa

milie

s

Can

kill p

eopl

e

Dest

roy h

ouse

s and

bel

ongi

ngs

De

stro

ys ve

geta

tion

To

tally

des

troy t

erre

stria

l eco

syst

em

All t

ypes

of h

ouse

s an

d be

long

ings

Fr

eque

ntly

In

crea

se in

out

patie

nts

Ri

se in

inpa

tient

Psyc

holo

gica

lly d

epre

ssed

peo

ple

Pe

ople

are

disp

lace

d fro

m th

eir t

errit

orie

s

Incr

ease

in d

isabi

lity

No

hou

ses a

nd to

ilets

for v

ictim

s

No fo

od su

pply

Slo

w d

own

econ

omic

activ

ities

Loss

of e

mpl

oym

ent

Ps

ycho

logi

cally

dep

ress

ed p

eopl

e

No h

ouse

s and

bel

ongi

ng

Re

duce

s pro

perty

valu

es

Af

fect

s far

m fi

nanc

ial o

utpu

t

28

29

Page

| 28

Drou

ght

Lo

wer

ed w

ater

tabl

es

W

ater

supp

ly to

hea

lth fa

ciliti

es d

isrup

ted

ther

efor

e co

mpr

omise

d pa

tient

care

Wat

er su

pply

to sc

hool

s and

all o

ther

use

rs

disr

upte

d

Clos

ure

of ce

rtain

serv

ices a

t hea

lth

facil

ities

Crop

des

truct

ion

El

ectri

city d

isrup

tion

due

to lo

w d

am le

vels

at M

onas

avu

De

pres

sion,

stre

ss a

mon

g pop

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t

Page

| 29

Ea

rthq

uake

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urbs

stru

ctur

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unda

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acks

on

wal

ls an

d flo

or

Di

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side

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ate

of sh

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th se

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del

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ruct

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of a

nd/o

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ridge

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harv

es/r

oads

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hten

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mag

es h

ouse

and

hou

seho

ld it

ems

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ala

rm fo

r Tsu

nam

i

Part

of t

he co

untr

y or

coun

try w

ide

Perio

dica

lly

Ca

uses

pro

long

ed st

ress

es

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f wor

k affe

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ic no

t sat

isfie

d w

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ealth

serv

ices

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mpl

aint

s

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holo

gical

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peop

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de

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n ha

ppen

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r to

and

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ami

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ancia

l loss

Affe

cts s

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s due

to d

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s, w

harfs

, brid

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Lo

ss co

ntrib

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to N

CD’s

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ami

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ealth

facil

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Af

fect

s sta

ff ro

tatio

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MoH

Re

stric

ts m

ovem

ents

of s

taff

and

patie

nts

to a

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om h

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facil

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arly

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e ca

usal

ities

tran

spor

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to th

e he

alth

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facil

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in ch

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ash

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ss

29

30

3.1 Vulnerabilities Vulnerability describes the relationship between common social and economic characteristics of the population and their ability to cope with hazards. While a disaster will inevitably create challenges, coping ability is still the basic factor in determining the effects of the disaster. The factors that increase vulnerability to extreme events are essentially the same as the determinants of health. Past events and lessons learned from other places may help identify groups at greater risk. The health sector has processes for collecting and assessing this information. It will also be necessary to gather information on the vulnerabilities within specific infrastructures and economies, including looking at the health sector’s own staff, facilities and programs for vulnerabilities. 3.2 Managing Hazards and Vulnerabilities Hazard analysis involves identifying and profiling hazards, assessing vulnerabilities and risk, determining probability scenarios and outcomes, and identifying capabilities and shortfalls. Hazard management involves considering a full range of threats and the implications of their consequences to both the health of the population and the health sector. The Ministry’s focus will be on preparedness, reflecting the concept that successful management of vulnerabilities, resources and the environment will reduce the likelihood of an incident exceeding the disaster threshold. MoH will undertake an ongoing hazard/vulnerability assessment program, in conjunction with health authorities, to maintain appropriate information on vulnerable communities and environments. 3.3 Managing Risk Risk management involves planning and implementing decisions that will minimize the adverse effects of accidental and business losses. Its scope extends to all losses and all entities participating in mitigation, preparedness, response, and recovery. 3.4 Mitigation Mitigation refers to actions intended to eliminate or reduce the risk of future impacts from hazards to vulnerable communities. These actions are prompted by the potential risk of a hazard, rather than an imminent threat. Mitigation may be structural, involving physical measures intended to eliminate or reduce risk, or non-structural, comprising social methods aimed at managing the activities that contribute to the risk. Mitigation measures are particularly important for facilities providing emergency health care, as these facilities will be in high demand following an emergency or disaster. Mitigation is concerned with preventing a harmful interaction between extreme events and a vulnerable community. The decision to mitigate a hazard is reached through the risk management process, and decisions will be influenced by costs, political perspectives, past experiences and other issues that will contribute to risk management.

P a g e | 31

Mitigation will be an established component of the strategic emergency management program within the ministry.The objective is to integrate mitigation activities into all emergency management planning to control costs and reduce hazards. 3.5 Preparedness Emergency preparedness consists of the activities that take place before an incident that increase an organization’s readiness to respond. It consists of activities designed to:

(a) Plan for effective response to and recovery from disasters; (b) Arrange for both internal and external resources to be available when needed; (c) Provide education and training for everyone with a role during a disaster, from first

responders to members of the public, with the education and training needed to respond effectively;

(d) Provide education and public awareness about emergency preparedness; (e) Train, exercise, and evaluate emergency plans; and (f) Revise plans and procedures.

Preparedness reflects the acknowledgement that something can happen, the assignment of a responsibility to respond and a commitment to put the plans, resources and infrastructure in place to ensure the response capability. It is implemented through a continuous cycle of planning, training, equipping, exercising and evaluating. The planning component of preparedness encompasses both emergency response planning and business continuity planning. The two concepts are linked – response planning deals with how the ministry will organize and react to assist affected communities cope with the extraordinary demands of a disaster, The response and recovery aspects of the disaster management are described in the following Section.

30

31

3.1 Vulnerabilities Vulnerability describes the relationship between common social and economic characteristics of the population and their ability to cope with hazards. While a disaster will inevitably create challenges, coping ability is still the basic factor in determining the effects of the disaster. The factors that increase vulnerability to extreme events are essentially the same as the determinants of health. Past events and lessons learned from other places may help identify groups at greater risk. The health sector has processes for collecting and assessing this information. It will also be necessary to gather information on the vulnerabilities within specific infrastructures and economies, including looking at the health sector’s own staff, facilities and programs for vulnerabilities. 3.2 Managing Hazards and Vulnerabilities Hazard analysis involves identifying and profiling hazards, assessing vulnerabilities and risk, determining probability scenarios and outcomes, and identifying capabilities and shortfalls. Hazard management involves considering a full range of threats and the implications of their consequences to both the health of the population and the health sector. The Ministry’s focus will be on preparedness, reflecting the concept that successful management of vulnerabilities, resources and the environment will reduce the likelihood of an incident exceeding the disaster threshold. MoH will undertake an ongoing hazard/vulnerability assessment program, in conjunction with health authorities, to maintain appropriate information on vulnerable communities and environments. 3.3 Managing Risk Risk management involves planning and implementing decisions that will minimize the adverse effects of accidental and business losses. Its scope extends to all losses and all entities participating in mitigation, preparedness, response, and recovery. 3.4 Mitigation Mitigation refers to actions intended to eliminate or reduce the risk of future impacts from hazards to vulnerable communities. These actions are prompted by the potential risk of a hazard, rather than an imminent threat. Mitigation may be structural, involving physical measures intended to eliminate or reduce risk, or non-structural, comprising social methods aimed at managing the activities that contribute to the risk. Mitigation measures are particularly important for facilities providing emergency health care, as these facilities will be in high demand following an emergency or disaster. Mitigation is concerned with preventing a harmful interaction between extreme events and a vulnerable community. The decision to mitigate a hazard is reached through the risk management process, and decisions will be influenced by costs, political perspectives, past experiences and other issues that will contribute to risk management.

P a g e | 31

Mitigation will be an established component of the strategic emergency management program within the ministry.The objective is to integrate mitigation activities into all emergency management planning to control costs and reduce hazards. 3.5 Preparedness Emergency preparedness consists of the activities that take place before an incident that increase an organization’s readiness to respond. It consists of activities designed to:

(a) Plan for effective response to and recovery from disasters; (b) Arrange for both internal and external resources to be available when needed; (c) Provide education and training for everyone with a role during a disaster, from first

responders to members of the public, with the education and training needed to respond effectively;

(d) Provide education and public awareness about emergency preparedness; (e) Train, exercise, and evaluate emergency plans; and (f) Revise plans and procedures.

Preparedness reflects the acknowledgement that something can happen, the assignment of a responsibility to respond and a commitment to put the plans, resources and infrastructure in place to ensure the response capability. It is implemented through a continuous cycle of planning, training, equipping, exercising and evaluating. The planning component of preparedness encompasses both emergency response planning and business continuity planning. The two concepts are linked – response planning deals with how the ministry will organize and react to assist affected communities cope with the extraordinary demands of a disaster, The response and recovery aspects of the disaster management are described in the following Section.

31

32 P a g e | 32

SECTION D OPERATIONAL GUIDELINES - EMERGENCY & DISASTER RESPONSE

Adequate preparedness is necessary to minimise negative health consequences during and after the disaster, and to quickly assess and respond immediately to an emergency. This section represents key operational measures that need to be taken for emergency and disaster response. 4.0 General Country (National), Divisional and Sub-Divisional Profile

• Obtain demographic analysis such as the baseline national, divisional and sub-divisional profile

with identified vulnerable groups and high risk areas • Determine staffing and human resources requirements for disaster response. • Detail and collate status of water supply, power supply, mortuary facilities, transportation,

telecommunication (particularly emergency communications), evacuation centers and health facilities for all locations nationwide (this information may already be available out of the GIS database at the Prime Minister’s Office, or USP or SOPAC)

• Maintain and analyze historical data of previous health related disasters and other relevant statistics

• Ensure other support including community awareness preparedness, NGOs participation and networking and other foreign embassies involvement is done at national & divisional levels

• Establish set criteria for health disaster declarations

4.1 Disaster Preparedness of Technical & Administrative Organisation in Health Sector

• Ensure that Standard Operating Procedures are in place and channels of communications are

identified and stipulated for mandatory compliance at all levels • Ensure that the Chief Pharmacist oversees the procurement, storage, stockpiling and easy

accessibility of medical supplies, consumables, Personal protective Equipment’s, drugs and other emergency related supplies at strategic locations for distribution.

• Ensure the procurement of chemicals, insecticides, chlorine and equipment for emergency water purification.

• Preparation of “requisition clusters” of likely medical supplies, drugs and other resources necessary in case of particular disaster circumstances or outcomes (e.g. water shortage, tainted water supply, mass death etc.)

4.2 Coordination

4.2.1 Intra-sectoral roles • Establish divisional and sub-divisional disaster management committees with linkages to

the National MOH Disaster committee, Divisional and District Disaster Management Committee, the NDMO and National Disaster Management Council

• Delineate, establish and document the roles of each committee within the Divisional plans

P a g e | 33

4.2.2 Inter-sectoral roles

• Identify and understand the roles of Non-Governmental Organisations (NGO’s) and other civil society groups such as Red Cross, St John’s Ambulance Brigade at all levels and establish close working relationships, possibly underwritten by mutual-aid agreements at appropriate levels.

• Understand the roles and capabilities of UN agencies and development partners such as WHO, United Nations Children’s Fund (UNICEF), Secretariat for the Pacific Communities (SPC) and South Pacific Applied Geosciences Commission (SOPAC) at all levels. And establish close working relationships and mutual-aid agreements with these agencies prior to the incidence of any disaster or emergency.

4.3 Technical & Operational Plans • Ensure that disaster contingency plans and other technical health plans (such as those covering

clinical management of specific diseases and protocols, infection control guidelines etc.) are in place for activation whenever appropriate.

• Ensure that Mass Casualty Management (MCM) plans and protocols are drawn up • Detail health requirements of temporary evacuation centres including safe water, sanitation

and hygiene. • Formation of rapid response teams (with details of staff after-hours contacts) within the

divisions and sub divisions 4.4 Routine Operations The day-to-day activities of the ministry are considered to be routine operations. Minor emergencies may occur during routine operations, and will be handled internally within the ministry in conjunction with the Hospital Emergency Systems. Emergencies within the context of routine operations will be handled by the Medical Teams within each sub-divisional hospitals, health facilities or divisional hospitals and will not normally require any special arrangements elsewhere within the ministry. The key focus of emergency management during routine operations will be preparedness, including the regular exercising of emergency procedures, and effective and early response to minor incidents when they occur. 4.5 Emergency Operations The major operational function performed from the national level is to exercise over-all command and coordination so as to provide maximum health service support to the stricken area. When emergency operations are initiated, the PSH for the Ministry of Health will be designated as the National Co-ordinator in command. He/She will take overall command and oversight of all operations from the National Operations centre, which will be at the MOH Headquarters. The National Operations Centre will link up with the NDMO to coordinate activities. At Hospitals and Divisional levels, the Divisional Director is to take control of the emergency operations in conjunction with the Divisional DISMAC.

32

33P a g e | 32

SECTION D OPERATIONAL GUIDELINES - EMERGENCY & DISASTER RESPONSE

Adequate preparedness is necessary to minimise negative health consequences during and after the disaster, and to quickly assess and respond immediately to an emergency. This section represents key operational measures that need to be taken for emergency and disaster response. 4.0 General Country (National), Divisional and Sub-Divisional Profile

• Obtain demographic analysis such as the baseline national, divisional and sub-divisional profile

with identified vulnerable groups and high risk areas • Determine staffing and human resources requirements for disaster response. • Detail and collate status of water supply, power supply, mortuary facilities, transportation,

telecommunication (particularly emergency communications), evacuation centers and health facilities for all locations nationwide (this information may already be available out of the GIS database at the Prime Minister’s Office, or USP or SOPAC)

• Maintain and analyze historical data of previous health related disasters and other relevant statistics

• Ensure other support including community awareness preparedness, NGOs participation and networking and other foreign embassies involvement is done at national & divisional levels

• Establish set criteria for health disaster declarations

4.1 Disaster Preparedness of Technical & Administrative Organisation in Health Sector

• Ensure that Standard Operating Procedures are in place and channels of communications are

identified and stipulated for mandatory compliance at all levels • Ensure that the Chief Pharmacist oversees the procurement, storage, stockpiling and easy

accessibility of medical supplies, consumables, Personal protective Equipment’s, drugs and other emergency related supplies at strategic locations for distribution.

• Ensure the procurement of chemicals, insecticides, chlorine and equipment for emergency water purification.

• Preparation of “requisition clusters” of likely medical supplies, drugs and other resources necessary in case of particular disaster circumstances or outcomes (e.g. water shortage, tainted water supply, mass death etc.)

4.2 Coordination

4.2.1 Intra-sectoral roles • Establish divisional and sub-divisional disaster management committees with linkages to

the National MOH Disaster committee, Divisional and District Disaster Management Committee, the NDMO and National Disaster Management Council

• Delineate, establish and document the roles of each committee within the Divisional plans

P a g e | 33

4.2.2 Inter-sectoral roles

• Identify and understand the roles of Non-Governmental Organisations (NGO’s) and other civil society groups such as Red Cross, St John’s Ambulance Brigade at all levels and establish close working relationships, possibly underwritten by mutual-aid agreements at appropriate levels.

• Understand the roles and capabilities of UN agencies and development partners such as WHO, United Nations Children’s Fund (UNICEF), Secretariat for the Pacific Communities (SPC) and South Pacific Applied Geosciences Commission (SOPAC) at all levels. And establish close working relationships and mutual-aid agreements with these agencies prior to the incidence of any disaster or emergency.

4.3 Technical & Operational Plans • Ensure that disaster contingency plans and other technical health plans (such as those covering

clinical management of specific diseases and protocols, infection control guidelines etc.) are in place for activation whenever appropriate.

• Ensure that Mass Casualty Management (MCM) plans and protocols are drawn up • Detail health requirements of temporary evacuation centres including safe water, sanitation

and hygiene. • Formation of rapid response teams (with details of staff after-hours contacts) within the

divisions and sub divisions 4.4 Routine Operations The day-to-day activities of the ministry are considered to be routine operations. Minor emergencies may occur during routine operations, and will be handled internally within the ministry in conjunction with the Hospital Emergency Systems. Emergencies within the context of routine operations will be handled by the Medical Teams within each sub-divisional hospitals, health facilities or divisional hospitals and will not normally require any special arrangements elsewhere within the ministry. The key focus of emergency management during routine operations will be preparedness, including the regular exercising of emergency procedures, and effective and early response to minor incidents when they occur. 4.5 Emergency Operations The major operational function performed from the national level is to exercise over-all command and coordination so as to provide maximum health service support to the stricken area. When emergency operations are initiated, the PSH for the Ministry of Health will be designated as the National Co-ordinator in command. He/She will take overall command and oversight of all operations from the National Operations centre, which will be at the MOH Headquarters. The National Operations Centre will link up with the NDMO to coordinate activities. At Hospitals and Divisional levels, the Divisional Director is to take control of the emergency operations in conjunction with the Divisional DISMAC.

33

34P a g e | 34

Alternate Operations Centres will be designated if MoH HQ is affected by the disaster. The activities to be conducted within the Emergency Operations centres will be reflected in the Divisional Disaster Management Plans. At Hospitals and Divisional levels, the Divisional Director and the Sub Divisional Medical Officer are in control of the emergency operations respectively. When the alarm is raised, the National and Divisional Operation Centres are activated and assume over-all responsibility for the coordination of disaster management at both levels. When an event or set of circumstances is identified as having the potential to substantively disrupt routine activities, a decision will be made to progress from routine to emergency operations. This decision will be communicated promptly throughout the ministry, normally initiated by the National Health Emergency Unit. Emergency operations have four possible activation levels. In most situations, the levels will be activated sequentially as the emergency or disaster develops. In certain situations, however, levels may be skipped or the highest activation level may be declared at the outset. The notification of alert system shall consist of the following:

• If a health emergency or disaster occurs (or is suspected to have occurred) within an area, the Sub-divisional Medical Officer shall immediately inform the Divisional Director and the MOH Head Office.

• Notify all other agencies through the National Health Emergencies and Disaster Management Committee of the Ministry of Health.

• Notify heads of each department and their subordinates of the Alert and its implications via normal channels

• Notify the Divisions and Subdivisions through the Divisional Directors and SDMOs

P a g e | 35

The following are the emergency activation levels that apply to the ministry. This is an internal emergency management structure and the levels are not directly related to those that may be assigned in other organizations or jurisdictions:

ALERT STATUS

Table 2 Defines the Alert Levels for Health Emergency & Disaster Management

Level Alert Level

MOH EOC Meeting Actions to be taken by MOH EOC members

1 WHITE

White meeting

Meeting is only necessary when coming down from yellow, orange or red level. Otherwise, activities will be: MOH awareness campaigns; MOH planning for evacuation and execution of

simulation exercises.

2 YELLOW

Yellow meeting

Increase MOH staff awareness measures and advisories through the media announcing the immediate need for preparations when

approaching a disaster. Revision and updating of emergency plans and preparations for evacuation. Execution of a simulation exercise if possible. When coming down from Orange or Red levels, analyses the possibility of letting the MOH services go back to almost normal depending

on the situation

3 RED Red meeting

MOH EOC activated. Immediate assessment on all the division and inform the DMO’s (Divisional Medical Officers) and MS’s

(Medical Superintendents). The activation of the Divisional EOC will be under the responsibility of the DMO.

4 GREEN Green meeting MOH EOC activated. Analysis of the situation. Response/recovery

Activities depending on the magnitude and duration of the disaster.

It should also be noted that the MoH Standard Operating Procedure manual on Disaster Management should also be refereed to for specific procedures and operations.

34

35P a g e | 34

Alternate Operations Centres will be designated if MoH HQ is affected by the disaster. The activities to be conducted within the Emergency Operations centres will be reflected in the Divisional Disaster Management Plans. At Hospitals and Divisional levels, the Divisional Director and the Sub Divisional Medical Officer are in control of the emergency operations respectively. When the alarm is raised, the National and Divisional Operation Centres are activated and assume over-all responsibility for the coordination of disaster management at both levels. When an event or set of circumstances is identified as having the potential to substantively disrupt routine activities, a decision will be made to progress from routine to emergency operations. This decision will be communicated promptly throughout the ministry, normally initiated by the National Health Emergency Unit. Emergency operations have four possible activation levels. In most situations, the levels will be activated sequentially as the emergency or disaster develops. In certain situations, however, levels may be skipped or the highest activation level may be declared at the outset. The notification of alert system shall consist of the following:

• If a health emergency or disaster occurs (or is suspected to have occurred) within an area, the Sub-divisional Medical Officer shall immediately inform the Divisional Director and the MOH Head Office.

• Notify all other agencies through the National Health Emergencies and Disaster Management Committee of the Ministry of Health.

• Notify heads of each department and their subordinates of the Alert and its implications via normal channels

• Notify the Divisions and Subdivisions through the Divisional Directors and SDMOs

P a g e | 35

The following are the emergency activation levels that apply to the ministry. This is an internal emergency management structure and the levels are not directly related to those that may be assigned in other organizations or jurisdictions:

ALERT STATUS

Table 2 Defines the Alert Levels for Health Emergency & Disaster Management

Level Alert Level

MOH EOC Meeting Actions to be taken by MOH EOC members

1 WHITE

White meeting

Meeting is only necessary when coming down from yellow, orange or red level. Otherwise, activities will be: MOH awareness campaigns; MOH planning for evacuation and execution of

simulation exercises.

2 YELLOW

Yellow meeting

Increase MOH staff awareness measures and advisories through the media announcing the immediate need for preparations when

approaching a disaster. Revision and updating of emergency plans and preparations for evacuation. Execution of a simulation exercise if possible. When coming down from Orange or Red levels, analyses the possibility of letting the MOH services go back to almost normal depending

on the situation

3 RED Red meeting

MOH EOC activated. Immediate assessment on all the division and inform the DMO’s (Divisional Medical Officers) and MS’s

(Medical Superintendents). The activation of the Divisional EOC will be under the responsibility of the DMO.

4 GREEN Green meeting MOH EOC activated. Analysis of the situation. Response/recovery

Activities depending on the magnitude and duration of the disaster.

It should also be noted that the MoH Standard Operating Procedure manual on Disaster Management should also be refereed to for specific procedures and operations.

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4.6 Activation During Level 1 and Level 2 activation, the functions of the ministry are related primarily to maintaining situational awareness, providing advice and coordination to the health authorities and integrating ministry activities with the provincial emergency response structure. At Level 3, particularly if it involves a health emergency such as pandemic influenza or a natural disaster that produces mass casualties, one or more of the regional health authorities and the associated health infrastructure may be overwhelmed. In these circumstances, the role of the ministry must adapt and expand. It is for this reason that a physical EOC is established at Level 3. The ministry must be prepared to exercise a surge response and, in extreme circumstances, to assume a direct command and control function over the health emergency response. 4.7 Integrated Response All actions of the ministry during an emergency will be undertaken within the framework of the integrated response model, involving other Governmental Departments and Ministries. Appropriate health representation will be provided to the District, Divisional and National levels. Although the integrated provincial structure will have the lead in the provincial response to an emergency, a complementary health emergency structure, with health EOCs at each level, will still be required to handle the health-specific aspects of the response and recovery. 4.8 Lines of Communication The diagram shown in Figure 5 (page 23) also describes the communication and chain of command structures. If not managed carefully, this could lead to duplication of effort and misunderstandings; ministry staff must therefore ensure that all essential information is passed along both lines of communication. This is particularly important in the case of decisions and direction to staffs. During an emergency the ministry will maintain liaison and coordination (provided by the NHEC) with outside agencies including other emergency management organizations, and non-governmental organizations and agencies. Internally, the various Sub-Divisions and Divisions will be required to submit an updated situation reports to National MoH EOC at least once daily through the various District Emergency Operations and/or Field Management teams.

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4.9 Public Affairs (Communication and Media Issues) During major emergencies, demand for information is unrelenting. The media require information to advise the public about the emergency, and media facilities may also be used to distribution of public information. It may be necessary to use the media for the distribution of alerts and warnings under some circumstances. It is essential that all emergency public information activities be coordinated among stakeholders. Every effort must be made to coordinate the release of information with MoH Media Liaison Officer. The National Health Emergency Unit in consultation with relevant stakeholders would also conduct the following:

• Develop a Strategic Communication Plan for National level implementation • Establish a Strategic Communication standing committee, to coordinate the

collection and dissemination of information related to public health emergencies at all levels and informing the general population of the progress and impact on the emergency

• Standardise operating procedures for the formulation of media policies, information exchange, and risk communications

• Identify a Media Liaison Officer’s at various levels • Information management and PR guidelines to be adopted with the designated MLO

at both national and divisional levels • Prepare appropriate IEC materials and messages for the community

4.10 MoH Emergency Operations Centre (EOC) At the onset of an incident, when the switch is made from routine to emergency operations, the DSPH will establish an emergency response committee at the Ministry. This Committee will normally be comprised of HQ Staff, operating on extended hours as necessary. During Level 1 activation, this response committee will be the central point for all matters relating to the response. At Level 2 activation, alert status would be maintained and only the NHEC would handle duties relating to his position (there would be no physical EOC is established).The NHEC would update the DSPH/PSH and Minister on events by email or written reports. At Level 3 activation, a physical EOC will be established. The Ministry EOC will be located in the ministry building at Denim House,Amy Street, Toorak. Headquarters staff would be required to man the EOC on a 24 hour basis.

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4.6 Activation During Level 1 and Level 2 activation, the functions of the ministry are related primarily to maintaining situational awareness, providing advice and coordination to the health authorities and integrating ministry activities with the provincial emergency response structure. At Level 3, particularly if it involves a health emergency such as pandemic influenza or a natural disaster that produces mass casualties, one or more of the regional health authorities and the associated health infrastructure may be overwhelmed. In these circumstances, the role of the ministry must adapt and expand. It is for this reason that a physical EOC is established at Level 3. The ministry must be prepared to exercise a surge response and, in extreme circumstances, to assume a direct command and control function over the health emergency response. 4.7 Integrated Response All actions of the ministry during an emergency will be undertaken within the framework of the integrated response model, involving other Governmental Departments and Ministries. Appropriate health representation will be provided to the District, Divisional and National levels. Although the integrated provincial structure will have the lead in the provincial response to an emergency, a complementary health emergency structure, with health EOCs at each level, will still be required to handle the health-specific aspects of the response and recovery. 4.8 Lines of Communication The diagram shown in Figure 5 (page 23) also describes the communication and chain of command structures. If not managed carefully, this could lead to duplication of effort and misunderstandings; ministry staff must therefore ensure that all essential information is passed along both lines of communication. This is particularly important in the case of decisions and direction to staffs. During an emergency the ministry will maintain liaison and coordination (provided by the NHEC) with outside agencies including other emergency management organizations, and non-governmental organizations and agencies. Internally, the various Sub-Divisions and Divisions will be required to submit an updated situation reports to National MoH EOC at least once daily through the various District Emergency Operations and/or Field Management teams.

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4.9 Public Affairs (Communication and Media Issues) During major emergencies, demand for information is unrelenting. The media require information to advise the public about the emergency, and media facilities may also be used to distribution of public information. It may be necessary to use the media for the distribution of alerts and warnings under some circumstances. It is essential that all emergency public information activities be coordinated among stakeholders. Every effort must be made to coordinate the release of information with MoH Media Liaison Officer. The National Health Emergency Unit in consultation with relevant stakeholders would also conduct the following:

• Develop a Strategic Communication Plan for National level implementation • Establish a Strategic Communication standing committee, to coordinate the

collection and dissemination of information related to public health emergencies at all levels and informing the general population of the progress and impact on the emergency

• Standardise operating procedures for the formulation of media policies, information exchange, and risk communications

• Identify a Media Liaison Officer’s at various levels • Information management and PR guidelines to be adopted with the designated MLO

at both national and divisional levels • Prepare appropriate IEC materials and messages for the community

4.10 MoH Emergency Operations Centre (EOC) At the onset of an incident, when the switch is made from routine to emergency operations, the DSPH will establish an emergency response committee at the Ministry. This Committee will normally be comprised of HQ Staff, operating on extended hours as necessary. During Level 1 activation, this response committee will be the central point for all matters relating to the response. At Level 2 activation, alert status would be maintained and only the NHEC would handle duties relating to his position (there would be no physical EOC is established).The NHEC would update the DSPH/PSH and Minister on events by email or written reports. At Level 3 activation, a physical EOC will be established. The Ministry EOC will be located in the ministry building at Denim House,Amy Street, Toorak. Headquarters staff would be required to man the EOC on a 24 hour basis.

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4.11 Ministry Roles and Tasks The principal roles of the ministry during a major emergency and disasters are:

(a) To resume mission-critical Ministry functions, services, programs and operations within a reasonable time following the onset of the emergency or disaster;

(b) To provide emergency and disaster related direction and advice to the health authorities;

(c) To integrate Ministry resources with those of the integrated response structure as required, including liaison staff at the Emergency Coordination Centre (NDMO)

(d) To facilitate inter-regional cooperation in emergency and disaster related health matters;

Office of the Minister And

Permanent Secretary for Health

The role of the Minister/PSH during an emergency/disaster is to: (a) provide public health measures including epidemic control and immunization programs; (b) provide and coordinate ambulance services and triage, treatment, transportation and care of casualties; (c) provide the continuity of care for persons evacuated from hospitals or other health institutions and for medically dependant persons from other care facilities; (d) provide standard medical units consisting of emergency hospitals, advanced treatment centres and casualty collection units; (e) inspect and monitor potable water supplies; (f) inspect and regulate food quality with the assistance of the Minister of Agriculture and Fisheries; (g) provide critical incident stress debriefing and counselling services; and (h) Provide support and supervision services for physically challenged or medically disabled persons affected by an emergency. The Minister/PSH will provide oversight and direction as required to fulfil this mandate. The ministry will ensure that the minister’s office is kept appraised of the overall emergency situation and that reports of major incidents or events that may be of media interest are transmitted to the minister’s office without delay.

Senior Health Executives

Principal tasks of the Senior Health Executives based at HQ are: (a) provide health-related strategic direction in support of the emergency; (b) frame emergency issues for the Minister/PSH ; (c) provide health-related input (d) review and validate risk/threat assessments and making appropriate recommendations to the Minister/PSH; (e) recommend priorities for the use or allocation of resources in support of the emergency; (f) provide oversight on the application of resources in coordination with other government agencies and other entities; (g) provide broad operational guidance to the HQ EOC; and (h) determine the need for disaster assistance funding

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National Health Emergency and Disaster

Management Task Force

Health Emergency and Disaster Management Task Force (HEAD MTF) is established to provide prompt, coordinate technical and administrative support to the Divisional Health Emergency and Disaster Management Unit (DHEADMU) and the focal point in supportive agencies such as National Disaster Management Office (NDMO), World Health Organization (WHO) and other United Nations (UN), etc. Taskforce is activated by the Permanent Secretary for Health (PSH) or in his/ her absence the Deputy Secretary for Public Health (DSPH) following the occurrence of a major emergency situation requiring an integrated and inter-programmatic response (Health departmental representation and response). The over-arching responsibilities of the Health Emergency and Disaster Management Task Force • Appoint a Disaster Service Liaison Officer (role done by NHEC) and

Deputy Disaster Service Liaison Officer • Develop and implement MoH Support Plans • Develop and test emergency Standard Operating Procedures • Develop and implement disaster risk reduction initiatives and assist in

public awareness and education in consultation with the NDMO • Apply Comprehensive Hazard & Risk Management (CHARM) principle

/ tool in development planning & budgeting • Appoint and train (in conjunction with NDMO) a MoH Operations

Room Team for National Emergency Operation Centre rostering • Conduct training for MoH training officials in disaster risk managementRoles of the Taskforce are outlined in the annex.

Emergency Operations Centre (EOC)

(All MoH EOC)

The principal tasks of the Ministry EOC’s will be to: a. Maintain situational awareness throughout the emergency; b. Coordinate, in conjunction with the NDMO/Commissioners/

District Office, health aspects of the disaster/emergency response; c. Keep senior ministry officials briefed; d. Monitor and coordinate the health authorities’ activities; e. Provide real time liaison with the NDMO’s Office; f. Coordinate the provision of emergency medical resources which

may be required; g. Provide liaison with key organizations, particularly WHO h. Staff requests for access to national emergency stockpiles and/or

the provision of other support; and i. To provide current information in support of the ministry

communications plan. j. Identify vulnerable groups, i.e. lactating mothers, children under

five (preschool children), the elderly, diabetics etc, and alert emergency teams to their presence

k. Institute preventative and curative measures to check and control occurrence and spread of disease

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4.11 Ministry Roles and Tasks The principal roles of the ministry during a major emergency and disasters are:

(a) To resume mission-critical Ministry functions, services, programs and operations within a reasonable time following the onset of the emergency or disaster;

(b) To provide emergency and disaster related direction and advice to the health authorities;

(c) To integrate Ministry resources with those of the integrated response structure as required, including liaison staff at the Emergency Coordination Centre (NDMO)

(d) To facilitate inter-regional cooperation in emergency and disaster related health matters;

Office of the Minister And

Permanent Secretary for Health

The role of the Minister/PSH during an emergency/disaster is to: (a) provide public health measures including epidemic control and immunization programs; (b) provide and coordinate ambulance services and triage, treatment, transportation and care of casualties; (c) provide the continuity of care for persons evacuated from hospitals or other health institutions and for medically dependant persons from other care facilities; (d) provide standard medical units consisting of emergency hospitals, advanced treatment centres and casualty collection units; (e) inspect and monitor potable water supplies; (f) inspect and regulate food quality with the assistance of the Minister of Agriculture and Fisheries; (g) provide critical incident stress debriefing and counselling services; and (h) Provide support and supervision services for physically challenged or medically disabled persons affected by an emergency. The Minister/PSH will provide oversight and direction as required to fulfil this mandate. The ministry will ensure that the minister’s office is kept appraised of the overall emergency situation and that reports of major incidents or events that may be of media interest are transmitted to the minister’s office without delay.

Senior Health Executives

Principal tasks of the Senior Health Executives based at HQ are: (a) provide health-related strategic direction in support of the emergency; (b) frame emergency issues for the Minister/PSH ; (c) provide health-related input (d) review and validate risk/threat assessments and making appropriate recommendations to the Minister/PSH; (e) recommend priorities for the use or allocation of resources in support of the emergency; (f) provide oversight on the application of resources in coordination with other government agencies and other entities; (g) provide broad operational guidance to the HQ EOC; and (h) determine the need for disaster assistance funding

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National Health Emergency and Disaster

Management Task Force

Health Emergency and Disaster Management Task Force (HEAD MTF) is established to provide prompt, coordinate technical and administrative support to the Divisional Health Emergency and Disaster Management Unit (DHEADMU) and the focal point in supportive agencies such as National Disaster Management Office (NDMO), World Health Organization (WHO) and other United Nations (UN), etc. Taskforce is activated by the Permanent Secretary for Health (PSH) or in his/ her absence the Deputy Secretary for Public Health (DSPH) following the occurrence of a major emergency situation requiring an integrated and inter-programmatic response (Health departmental representation and response). The over-arching responsibilities of the Health Emergency and Disaster Management Task Force • Appoint a Disaster Service Liaison Officer (role done by NHEC) and

Deputy Disaster Service Liaison Officer • Develop and implement MoH Support Plans • Develop and test emergency Standard Operating Procedures • Develop and implement disaster risk reduction initiatives and assist in

public awareness and education in consultation with the NDMO • Apply Comprehensive Hazard & Risk Management (CHARM) principle

/ tool in development planning & budgeting • Appoint and train (in conjunction with NDMO) a MoH Operations

Room Team for National Emergency Operation Centre rostering • Conduct training for MoH training officials in disaster risk managementRoles of the Taskforce are outlined in the annex.

Emergency Operations Centre (EOC)

(All MoH EOC)

The principal tasks of the Ministry EOC’s will be to: a. Maintain situational awareness throughout the emergency; b. Coordinate, in conjunction with the NDMO/Commissioners/

District Office, health aspects of the disaster/emergency response; c. Keep senior ministry officials briefed; d. Monitor and coordinate the health authorities’ activities; e. Provide real time liaison with the NDMO’s Office; f. Coordinate the provision of emergency medical resources which

may be required; g. Provide liaison with key organizations, particularly WHO h. Staff requests for access to national emergency stockpiles and/or

the provision of other support; and i. To provide current information in support of the ministry

communications plan. j. Identify vulnerable groups, i.e. lactating mothers, children under

five (preschool children), the elderly, diabetics etc, and alert emergency teams to their presence

k. Institute preventative and curative measures to check and control occurrence and spread of disease

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l. Ensure adequate supply of blood is available for transfusion purposes.

m. Provide field hospital and resources at the disaster site if necessaryn. Liaise and coordinate with other health agencies for the non

redundant provision of medical and first-aid assistance in disaster-affected areas.

o. Ensure proper accreditation of health service workers and first aid personnel and stations for information of field personnel and the public.

p. Coordinate arrangements with Transport sub-committee for the use of additional vehicles to augment existing ambulance service where necessary.

q. Verify and procure medical supply, equipment and manpower needs through the relevant departments.

r. Provide full assessment on patient conditions for medical evacuation

s. Monitor sanitary conditions in disaster-affected areas t. Monitor quality of water supplies in disaster-affected areas u. Recommend evacuation as necessary and advise on medical

resources necessary to cover evacuation requirements v. Provide environmental health services at emergency shelters.

Media Liaison Officer

The Ministry public affairs staff is responsible for developing an appropriate communications plan and implementing it in an emergency. They will work closely with the EOC to provide: (a) media liaison to the media; (b) media liaison to the central government communications office; (c) media liaison with regional (health authorities) communications staffs; (d) core content for public communications at the provincial/regional level; (e) advice and support for regional communication initiatives; (f) timely minister’s briefings and media releases emphasizing the nature of the emergency, the scale and scope of casualties and what is being done to mitigate the situation and treat casualties; (g) where emergency medical services are available, how to access them and how to access services which are not available locally; and (h) Advice to the Minister/PSH and ministry executive regarding communications strategies for sensitive or emerging issues.

Human Resources During an emergency it is expected that an appropriate level of day-to-day HR support will be provided to the Ministry.

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4.12 Health Authorities The health authorities (Divisional and Sub-divisional Offices’) are expected to:

(a) Develop and implement when necessary a comprehensive emergency and disaster management and response plan, in coordination with the Ministry plan;

(b) Integrate the MoH HEADMAP with the divisional and sub-divisional emergency structure;

(c) Cooperate with and provide assistance to other health authorities in the event of an emergency or disaster that requires sharing resources (e.g., evacuation of a facility in an adjacent Health Authority or accommodating casualties from another Health Authority or providing manpower support).

The health authorities need to communicate among themselves at the corporate and senior staff level, and some inter-authority coordination may be done in this way. It is essential, however, that the Ministry of be kept advised/informed of any agreements/decisions between or among or between health authorities during an emergency/disaster. The Ministry will play an important coordination role, ensuring the mobilization of the full array of available health care resources from both the public and private arenas. 4.13 Needs Assessment And Situation Report

The Health authorities should submit a situational assessment report to the Divisional Medical Officer and the MoH EOC as soon as possible in the event of disaster. The following areas to be assessed:

• Health (physical and psychological) • Disease surveillance • Environmental • Socio-economic factors

A Rapid Health Assessment Survey should be completed and submitted to the National Health Emergencies and Disaster Management Committee within seven (7) days of a disaster declaration. The standardized questionnaire should at least include:

• The number and age of residents • description of illnesses and injuries • type of shelter • water supply • food supply(refer to Appendix for Emergency Ration Scale) • medical care

4.14 Ambulance Service The Ambulance Service becomes a first responder in an emergency, and fits into integrated response structure. Personnel throughout the service are trained and services are coordinated with the appropriate level of the EOC. For policy matters and internal communications the project officer at MoH HQ shall take lead in such matters and the SOP for Ambulances should be referred to.

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l. Ensure adequate supply of blood is available for transfusion purposes.

m. Provide field hospital and resources at the disaster site if necessaryn. Liaise and coordinate with other health agencies for the non

redundant provision of medical and first-aid assistance in disaster-affected areas.

o. Ensure proper accreditation of health service workers and first aid personnel and stations for information of field personnel and the public.

p. Coordinate arrangements with Transport sub-committee for the use of additional vehicles to augment existing ambulance service where necessary.

q. Verify and procure medical supply, equipment and manpower needs through the relevant departments.

r. Provide full assessment on patient conditions for medical evacuation

s. Monitor sanitary conditions in disaster-affected areas t. Monitor quality of water supplies in disaster-affected areas u. Recommend evacuation as necessary and advise on medical

resources necessary to cover evacuation requirements v. Provide environmental health services at emergency shelters.

Media Liaison Officer

The Ministry public affairs staff is responsible for developing an appropriate communications plan and implementing it in an emergency. They will work closely with the EOC to provide: (a) media liaison to the media; (b) media liaison to the central government communications office; (c) media liaison with regional (health authorities) communications staffs; (d) core content for public communications at the provincial/regional level; (e) advice and support for regional communication initiatives; (f) timely minister’s briefings and media releases emphasizing the nature of the emergency, the scale and scope of casualties and what is being done to mitigate the situation and treat casualties; (g) where emergency medical services are available, how to access them and how to access services which are not available locally; and (h) Advice to the Minister/PSH and ministry executive regarding communications strategies for sensitive or emerging issues.

Human Resources During an emergency it is expected that an appropriate level of day-to-day HR support will be provided to the Ministry.

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4.12 Health Authorities The health authorities (Divisional and Sub-divisional Offices’) are expected to:

(a) Develop and implement when necessary a comprehensive emergency and disaster management and response plan, in coordination with the Ministry plan;

(b) Integrate the MoH HEADMAP with the divisional and sub-divisional emergency structure;

(c) Cooperate with and provide assistance to other health authorities in the event of an emergency or disaster that requires sharing resources (e.g., evacuation of a facility in an adjacent Health Authority or accommodating casualties from another Health Authority or providing manpower support).

The health authorities need to communicate among themselves at the corporate and senior staff level, and some inter-authority coordination may be done in this way. It is essential, however, that the Ministry of be kept advised/informed of any agreements/decisions between or among or between health authorities during an emergency/disaster. The Ministry will play an important coordination role, ensuring the mobilization of the full array of available health care resources from both the public and private arenas. 4.13 Needs Assessment And Situation Report

The Health authorities should submit a situational assessment report to the Divisional Medical Officer and the MoH EOC as soon as possible in the event of disaster. The following areas to be assessed:

• Health (physical and psychological) • Disease surveillance • Environmental • Socio-economic factors

A Rapid Health Assessment Survey should be completed and submitted to the National Health Emergencies and Disaster Management Committee within seven (7) days of a disaster declaration. The standardized questionnaire should at least include:

• The number and age of residents • description of illnesses and injuries • type of shelter • water supply • food supply(refer to Appendix for Emergency Ration Scale) • medical care

4.14 Ambulance Service The Ambulance Service becomes a first responder in an emergency, and fits into integrated response structure. Personnel throughout the service are trained and services are coordinated with the appropriate level of the EOC. For policy matters and internal communications the project officer at MoH HQ shall take lead in such matters and the SOP for Ambulances should be referred to.

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4.15 National Health Emergency and Disaster Response System The National Health Emergency and Disaster Response System (NHEADRS) is an all-hazards system involving mitigation, prevention, response and recovery, with a managed interface between the national, divisional and sub-divisional levels. It provides interface between national, divisional and sub-divisional levels at each level of emergency or disaster response management. 4.16 Health Emergency Response Teams Each health facility should have a Health Emergency Response Teams (HERT) which is responsible to providing a health response surge capacity. The teams are made up of local medical support teams and public health support teams. They will assist provinces, sub-divisions and other jurisdictions, in assessments post disaster/emergency, as well in mitigating the medical and health effects of major disasters/emergencies. In the event of a public health emergency, the Sub-Divisional Medical Officer would activate HERTs. HERTs may be structured as follows:

(a) disaster medical response teams

(b) specialized issue-specific teams – infection control, epidemiology teams;

(c) and/or rapid response teams – medical, nursing and other personnel to liaise with provincial/territorial counterparts to assess HERT response and to coordinate HERT resources.

In an emergency, a request may be made for the provision of HERTs with a particular complement of health professionals. This could be for a team that can treat a particular form of trauma, or could be a mixed team to set up a hospital or undertake a range of emergency tasks. An inventory of applicable skills will be maintained at the national level to assist in the coordination of HERT resources. Requests for additional HERT teams should be forwarded to the National Health Emergency & Disaster Unit, from where it will be coordinated with the DSPH and PSH. 4.17 Mass Casualty Management (MCM)

The Ministry shall be responsible in developing a Mass Casualty Management Guideline and this shall be activated by the “on site” Field Management Teams (who will be responsible for Field Organisation, Management of Victims, Transfer Organisation, Hospital Organisation, and updating of Situational Reports). 4.18 Management of the Dead in Disaster Situations

The Ministry shall be responsible in developing a Mass Fatality Management Guideline and implement the appropriate management of the dead in accordance to this Guideline.

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The NDMO to coordinate with Chief Health Inspectors, the DHIs of the Ministry of Health and other stakeholders whenever necessary for the proper management of the dead in accordance with the Burial and Cremation Act. A coordinated effort with the police will be needed to address disaster death management cases where forensic services are mandated.Furthermore, MoH to coordinate with the Fiji Military Forces to establish additional facilities such as morgues when the need arises. 4.19 Recovery and Reconstruction There are basically two (2) types of recovery:

1. Rehabilitation -Transitional phase (partial) 2. Reconstruction Full restoration

Recovery and Rehabilitation includes physical rehabilitation and material reconstruction,as well as socio-economic and psycho-social interventions. The assumptions involved here are that:

• response committees, processes and procedures have already been set up and have been functioning right from the pre-disaster phase

• there is no clear-cut boundary between the relief and the recovery periods

The post-disaster phase of activities and duties shall include: • enhancing the of surveillance systems • reconstruction and rehabilitation of infrastructures • rehabilitation of affected population • documentation, evaluation, refinement of plan • research

The national, divisional and sub divisional health emergencies disaster management committees will undertake:

• post-disaster assessment • promotion of health education & communication programmes • activities to alleviate psychological effects • re-establishment of health status to pre-disaster state

The respective committees should also have the following in place: • An effective and certified system for surveillance of notifiable and endemic

diseases • A reliable procedure for transporting specimens to laboratories • multi-disciplinary health teams to evaluate the number and type of people

affected • preparation of regular reports

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4.15 National Health Emergency and Disaster Response System The National Health Emergency and Disaster Response System (NHEADRS) is an all-hazards system involving mitigation, prevention, response and recovery, with a managed interface between the national, divisional and sub-divisional levels. It provides interface between national, divisional and sub-divisional levels at each level of emergency or disaster response management. 4.16 Health Emergency Response Teams Each health facility should have a Health Emergency Response Teams (HERT) which is responsible to providing a health response surge capacity. The teams are made up of local medical support teams and public health support teams. They will assist provinces, sub-divisions and other jurisdictions, in assessments post disaster/emergency, as well in mitigating the medical and health effects of major disasters/emergencies. In the event of a public health emergency, the Sub-Divisional Medical Officer would activate HERTs. HERTs may be structured as follows:

(a) disaster medical response teams

(b) specialized issue-specific teams – infection control, epidemiology teams;

(c) and/or rapid response teams – medical, nursing and other personnel to liaise with provincial/territorial counterparts to assess HERT response and to coordinate HERT resources.

In an emergency, a request may be made for the provision of HERTs with a particular complement of health professionals. This could be for a team that can treat a particular form of trauma, or could be a mixed team to set up a hospital or undertake a range of emergency tasks. An inventory of applicable skills will be maintained at the national level to assist in the coordination of HERT resources. Requests for additional HERT teams should be forwarded to the National Health Emergency & Disaster Unit, from where it will be coordinated with the DSPH and PSH. 4.17 Mass Casualty Management (MCM)

The Ministry shall be responsible in developing a Mass Casualty Management Guideline and this shall be activated by the “on site” Field Management Teams (who will be responsible for Field Organisation, Management of Victims, Transfer Organisation, Hospital Organisation, and updating of Situational Reports). 4.18 Management of the Dead in Disaster Situations

The Ministry shall be responsible in developing a Mass Fatality Management Guideline and implement the appropriate management of the dead in accordance to this Guideline.

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The NDMO to coordinate with Chief Health Inspectors, the DHIs of the Ministry of Health and other stakeholders whenever necessary for the proper management of the dead in accordance with the Burial and Cremation Act. A coordinated effort with the police will be needed to address disaster death management cases where forensic services are mandated.Furthermore, MoH to coordinate with the Fiji Military Forces to establish additional facilities such as morgues when the need arises. 4.19 Recovery and Reconstruction There are basically two (2) types of recovery:

1. Rehabilitation -Transitional phase (partial) 2. Reconstruction Full restoration

Recovery and Rehabilitation includes physical rehabilitation and material reconstruction,as well as socio-economic and psycho-social interventions. The assumptions involved here are that:

• response committees, processes and procedures have already been set up and have been functioning right from the pre-disaster phase

• there is no clear-cut boundary between the relief and the recovery periods

The post-disaster phase of activities and duties shall include: • enhancing the of surveillance systems • reconstruction and rehabilitation of infrastructures • rehabilitation of affected population • documentation, evaluation, refinement of plan • research

The national, divisional and sub divisional health emergencies disaster management committees will undertake:

• post-disaster assessment • promotion of health education & communication programmes • activities to alleviate psychological effects • re-establishment of health status to pre-disaster state

The respective committees should also have the following in place: • An effective and certified system for surveillance of notifiable and endemic

diseases • A reliable procedure for transporting specimens to laboratories • multi-disciplinary health teams to evaluate the number and type of people

affected • preparation of regular reports

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Within the concept of comprehensive emergency/disaster management, the recovery phase is an essential element of the response. During an emergency it is usually the early response that becomes the focus of attention, and care must be taken to ensure that the long-term impacts of emergencies on individuals and communities are not overlooked or undervalued, particularly in the health sector. The recovery phase can last for long periods of time, and a variety of public health issues may arise after the primary hazard impact has receded. Psychosocial trauma may become more evident with time, and damaged infrastructure, displaced staff and disruptions to external services may hamper a return to normal business. The health sector must therefore expect to be involved with the ongoing consequences of a disaster for longer than many other community agencies. Following a major disaster, recovery will include:

(a) If requested, provision of personnel, facilities and material resources in support of the Recovery and Reconstruction Group;

(b) If requested, provide advice and assistance to local authorities on recovery and reconstruction;

(c) Provide financial administration of recovery and reconstruction operations expenditures;

(d) Choose the best recovery and reconstruction alternatives to restore services and facilities;

(e) Accomplish recovery and reconstruction, to the extent possible, through the existing government organization structure;

(f) Following any catastrophic event, restore normal operating and decision making processes as quickly as possible;

(g) Develop fast track permit review procedures and criteria to facilitate rapid recovery; (h) Plan for the availability of priority equipment and services required for the recovery

and reconstruction process; (i) Develop, implement and maintain mutual aid agreements for recovery and

reconstruction services; (j) Join other government agencies and the private sector to return the government’s

services and facilities to pre-event levels or better; (k) Restore medical facilities as required by the emergency or disaster; and (l) Arrange appropriate government support from NDMO.

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SECTION E LOGISTICS, FINANCE AND ADMINISTRATION 5.0 General Support services will function normally during emergency and disasters, except that additional administrative and financial resources will be provided to ensure that any special requirements of the emergency response are met, including extended hours for emergency staffs. When the establishment of an EOC is authorized, appropriate resources from program areas within the Ministry will be provided to staff the Logistics and Finance/ Administration sections. The corporate shared services function is responsible for providing infrastructure services to support the operation of the emergency response cell or EOC, providing maintenance of the physical environment of the EOC and providing appropriate support to the emergency operations. 5.1 Logistics By definition, disasters are situations within which resources are overwhelmed. The availability and conditions of physical resources is therefore essential to the response, and must be planned in advance. Financial and resource planning must include methods for obtaining of additional resources needed to respond during an emergency. Resource management will ensure that existing resources are operational and that a practiced system for obtaining additional emergency resources is in place and funded. The direct provision of medical and related support services in an emergency is primarily the responsibility of the health authorities (Divisional and Sub-Divisional Authorities). The Ministry will play an important role in coordinating the emergency resources required by the health authorities and ensuring that allocation, consumption and replenishment of the resources is monitored and controlled efficiently. In the event of a Level 3 activation, the Ministry may be required to assume direct command and control of all emergency-related logistics including resource allocation and delivery, particularly as related to unique or mission-critical pharmaceuticals and medical supplies. The Ministry will conduct liaison with all emergency management staffs to ensure effective control over the provision and delivery of urgent medical supplies throughout the emergency situation. 5.2 National Emergency Services Stockpile& Pharmaceutical Services The Fiji Pharmaceutical Services (FPS) maintains a national emergency stockpile system and is responsible to provide emergency supplies to health facilities when requested. The FPS together with NHEC Unit will develop a stockpile of items which may include items ranging from small backpack trauma kits to complete 200-bed emergency field hospitals. Items are stored and maintained at FPS warehouse located in Suva. The FPS will be required to deliver supplies within 24-48 hours of receiving a request during emergencies.

44

45P a g e | 44

Within the concept of comprehensive emergency/disaster management, the recovery phase is an essential element of the response. During an emergency it is usually the early response that becomes the focus of attention, and care must be taken to ensure that the long-term impacts of emergencies on individuals and communities are not overlooked or undervalued, particularly in the health sector. The recovery phase can last for long periods of time, and a variety of public health issues may arise after the primary hazard impact has receded. Psychosocial trauma may become more evident with time, and damaged infrastructure, displaced staff and disruptions to external services may hamper a return to normal business. The health sector must therefore expect to be involved with the ongoing consequences of a disaster for longer than many other community agencies. Following a major disaster, recovery will include:

(a) If requested, provision of personnel, facilities and material resources in support of the Recovery and Reconstruction Group;

(b) If requested, provide advice and assistance to local authorities on recovery and reconstruction;

(c) Provide financial administration of recovery and reconstruction operations expenditures;

(d) Choose the best recovery and reconstruction alternatives to restore services and facilities;

(e) Accomplish recovery and reconstruction, to the extent possible, through the existing government organization structure;

(f) Following any catastrophic event, restore normal operating and decision making processes as quickly as possible;

(g) Develop fast track permit review procedures and criteria to facilitate rapid recovery; (h) Plan for the availability of priority equipment and services required for the recovery

and reconstruction process; (i) Develop, implement and maintain mutual aid agreements for recovery and

reconstruction services; (j) Join other government agencies and the private sector to return the government’s

services and facilities to pre-event levels or better; (k) Restore medical facilities as required by the emergency or disaster; and (l) Arrange appropriate government support from NDMO.

P a g e | 45

SECTION E LOGISTICS, FINANCE AND ADMINISTRATION 5.0 General Support services will function normally during emergency and disasters, except that additional administrative and financial resources will be provided to ensure that any special requirements of the emergency response are met, including extended hours for emergency staffs. When the establishment of an EOC is authorized, appropriate resources from program areas within the Ministry will be provided to staff the Logistics and Finance/ Administration sections. The corporate shared services function is responsible for providing infrastructure services to support the operation of the emergency response cell or EOC, providing maintenance of the physical environment of the EOC and providing appropriate support to the emergency operations. 5.1 Logistics By definition, disasters are situations within which resources are overwhelmed. The availability and conditions of physical resources is therefore essential to the response, and must be planned in advance. Financial and resource planning must include methods for obtaining of additional resources needed to respond during an emergency. Resource management will ensure that existing resources are operational and that a practiced system for obtaining additional emergency resources is in place and funded. The direct provision of medical and related support services in an emergency is primarily the responsibility of the health authorities (Divisional and Sub-Divisional Authorities). The Ministry will play an important role in coordinating the emergency resources required by the health authorities and ensuring that allocation, consumption and replenishment of the resources is monitored and controlled efficiently. In the event of a Level 3 activation, the Ministry may be required to assume direct command and control of all emergency-related logistics including resource allocation and delivery, particularly as related to unique or mission-critical pharmaceuticals and medical supplies. The Ministry will conduct liaison with all emergency management staffs to ensure effective control over the provision and delivery of urgent medical supplies throughout the emergency situation. 5.2 National Emergency Services Stockpile& Pharmaceutical Services The Fiji Pharmaceutical Services (FPS) maintains a national emergency stockpile system and is responsible to provide emergency supplies to health facilities when requested. The FPS together with NHEC Unit will develop a stockpile of items which may include items ranging from small backpack trauma kits to complete 200-bed emergency field hospitals. Items are stored and maintained at FPS warehouse located in Suva. The FPS will be required to deliver supplies within 24-48 hours of receiving a request during emergencies.

45

46 P a g e | 46

5.3 Finance Financial management and control during an emergency will be governed by the provisions of the Financial Regulations of the Public Service. During emergency/disasters, health authorities may be eligible for financial assistance to offset incremental and extraordinary costs. Details regarding available emergency financial assistance, expenditure controls and other information will be available under the Public Health Program for Public Health matters and with Hospital Services for clinical measures. When the MoH HQ EOC is established, the Finance/Administrationsection of the Ministry shall be responsible for all financial aspects of managing an emergency event. This includes making and/or collecting payments relating to the provision of human resources and all other supplies and services, monitoring emergency-related costs and administering any necessary procurement contracts.

5.4 Administration

Effective administration is an essential component of sound emergency/disaster management – responders and EOC staffs must be provided with timely administrative support in order to focus on managing the response.

Day-to-day events and activities must be recorded from the outset of an emergency situation, using an appropriate log or diary system. Operational forms and other documentation should be prepared in advance and stored with other EOC material, and staffs must be practiced in their use. A comprehensive record of all activities related to an emergency is an essential component of emergency management. To this end, care must be taken to prepare, maintain and safeguard accurate records of all activities and events throughout each phase of the emergency. It is particularly important that a thorough record be kept of all major decisions taken. 5.5 Emergency Communications

The Ministry HQ does not maintain any special emergency communications equipment except for radio telephones andone satellite telephone. Normal landline and cellular (mobile) telephones, facsimile and email facilities will be utilized. Should the circumstances of the emergency reduce or limit communications, the NHEC Unit would have priority and restrictions may be imposed on the non-emergency use of ministry communications equipment and facilities. If demanded by operational circumstances, essential communications can be routed through other Government Departments and Ministries.

P a g e | 47

SECTION F TRAINING AND EXERCISES 6.0 General Training is a key to minimizing the impact of disasters and to ensure an effective response system. The Ministry will ensure that appropriate emergency management training takes place at two levels – individual and collective. Individual training involves personal study and participation in workshops, seminars and courses. Collective training involves emergency exercises and other activities which provide individuals and teams with learning opportunities as well as testing and evaluating emergency plans. Training may be provided by any of the following methods:

(a) In-house – specific to an organization’s plans, equipment and responsibilities; (b) Interagency – joint training with other organizations, often coordinated and

conducted by Government Departments (e.g. NDMO or PSC) and (c) Academic – utilizing the existing network of academic institutions in both the public

and private sectors. Evidence-based information will form the basis for providing emergency management training within the health sector. 6.1 Training Process Effective training must be part of a comprehensive process which includes effective evaluation and validation. In this context:

(a) Evaluation refers to the means to examine and judge effectiveness through a defined methodology. The aim of evaluation is to determine to what extent learners were satisfied, whether new knowledge and skills were obtained and whether training objectives were met. Effective evaluation focuses on the outcomes or results achieved during and after training, and not simply the achievement of stated objectives. It utilizes various monitoring and feedback mechanisms applied to training.

(b) Validation is a confirmation process designed to ensure that the products of training

meet the operational training requirement. It measures the readiness of the organization and is the composite result of:

i Implementing and testing; ii Evaluation; and

iii Recommendations and corrective actions. Validation of emergency management training is the final step in the process and is essential to determine if the training is effective in supporting and enhancing emergency preparedness and planning efforts.

46

47P a g e | 46

5.3 Finance Financial management and control during an emergency will be governed by the provisions of the Financial Regulations of the Public Service. During emergency/disasters, health authorities may be eligible for financial assistance to offset incremental and extraordinary costs. Details regarding available emergency financial assistance, expenditure controls and other information will be available under the Public Health Program for Public Health matters and with Hospital Services for clinical measures. When the MoH HQ EOC is established, the Finance/Administrationsection of the Ministry shall be responsible for all financial aspects of managing an emergency event. This includes making and/or collecting payments relating to the provision of human resources and all other supplies and services, monitoring emergency-related costs and administering any necessary procurement contracts.

5.4 Administration

Effective administration is an essential component of sound emergency/disaster management – responders and EOC staffs must be provided with timely administrative support in order to focus on managing the response.

Day-to-day events and activities must be recorded from the outset of an emergency situation, using an appropriate log or diary system. Operational forms and other documentation should be prepared in advance and stored with other EOC material, and staffs must be practiced in their use. A comprehensive record of all activities related to an emergency is an essential component of emergency management. To this end, care must be taken to prepare, maintain and safeguard accurate records of all activities and events throughout each phase of the emergency. It is particularly important that a thorough record be kept of all major decisions taken. 5.5 Emergency Communications

The Ministry HQ does not maintain any special emergency communications equipment except for radio telephones andone satellite telephone. Normal landline and cellular (mobile) telephones, facsimile and email facilities will be utilized. Should the circumstances of the emergency reduce or limit communications, the NHEC Unit would have priority and restrictions may be imposed on the non-emergency use of ministry communications equipment and facilities. If demanded by operational circumstances, essential communications can be routed through other Government Departments and Ministries.

P a g e | 47

SECTION F TRAINING AND EXERCISES 6.0 General Training is a key to minimizing the impact of disasters and to ensure an effective response system. The Ministry will ensure that appropriate emergency management training takes place at two levels – individual and collective. Individual training involves personal study and participation in workshops, seminars and courses. Collective training involves emergency exercises and other activities which provide individuals and teams with learning opportunities as well as testing and evaluating emergency plans. Training may be provided by any of the following methods:

(a) In-house – specific to an organization’s plans, equipment and responsibilities; (b) Interagency – joint training with other organizations, often coordinated and

conducted by Government Departments (e.g. NDMO or PSC) and (c) Academic – utilizing the existing network of academic institutions in both the public

and private sectors. Evidence-based information will form the basis for providing emergency management training within the health sector. 6.1 Training Process Effective training must be part of a comprehensive process which includes effective evaluation and validation. In this context:

(a) Evaluation refers to the means to examine and judge effectiveness through a defined methodology. The aim of evaluation is to determine to what extent learners were satisfied, whether new knowledge and skills were obtained and whether training objectives were met. Effective evaluation focuses on the outcomes or results achieved during and after training, and not simply the achievement of stated objectives. It utilizes various monitoring and feedback mechanisms applied to training.

(b) Validation is a confirmation process designed to ensure that the products of training

meet the operational training requirement. It measures the readiness of the organization and is the composite result of:

i Implementing and testing; ii Evaluation; and

iii Recommendations and corrective actions. Validation of emergency management training is the final step in the process and is essential to determine if the training is effective in supporting and enhancing emergency preparedness and planning efforts.

47

48

P a g e | 48

Appropriate arrangements for evaluation and validation will be made for all training conducted or sponsored by the ministry or within the provincial health sector. 6.3 Individual Training For Ministry health staffs, individual training will be based upon invitation and sponsorship arrangements with regional partners. Participants will be selected through the MoH Training Committee and may also be based on recommendation from the Minister or PSH. 6.4 Collective Training The Ministry will, as a general rule, conduct or sponsor at least one emergency exercise annually, in conjunction with health authorities. In principle, these exercises should become progressively more complex, however the realities of staff turnover, cost and time may limit them to the orientation or tabletop levels. Functional exercises will be held when cost and other factors permit. When practicable, staff will participate in collective training activities organized or sponsored by other jurisdictions. 6.5 Conduct of Exercises Exercises are an important component of response preparedness and are an essential part of the evaluation and validation processes. When properly designed they bring skills, knowledge, functions and systems together and apply them against realistic event scenarios. A well-designed exercise will test specific aspects of a plan, identify deficiencies and ensure operational functionality. At both the individual and collective levels it will help deliver practical skills, build confidence, and strengthen the network between individuals and agencies. If properly managed, it will also raise interest in emergency preparedness within organizations and the public. There are five general types of exercises, although different organizations may name and divide them differently. Identifying which type of exercise is needed and whether its purpose is for training or evaluation are important decisions in the exercise design process. Exercises have limitations, that is, they may not, for example, predict actual performance in that real emergencies rarely follow predicted patterns. It is also difficult, in an exercise, to effectively test how an organization’s response procedures are initiated, as planned or pre-announced exercises allow too much forewarning to be realistic and no-notice exercises are difficult to simulate properly. The timing and frequency of exercises requires careful consideration. All systems and procedures need to be regularly reviewed, inspected or otherwise tested. However, how this happens often depends on the stability of staff is and whether procedures change over time. The following table describes the various forms of Exercises that may be undertaken.

48

49

P a g e | 48

Appropriate arrangements for evaluation and validation will be made for all training conducted or sponsored by the ministry or within the provincial health sector. 6.3 Individual Training For Ministry health staffs, individual training will be based upon invitation and sponsorship arrangements with regional partners. Participants will be selected through the MoH Training Committee and may also be based on recommendation from the Minister or PSH. 6.4 Collective Training The Ministry will, as a general rule, conduct or sponsor at least one emergency exercise annually, in conjunction with health authorities. In principle, these exercises should become progressively more complex, however the realities of staff turnover, cost and time may limit them to the orientation or tabletop levels. Functional exercises will be held when cost and other factors permit. When practicable, staff will participate in collective training activities organized or sponsored by other jurisdictions. 6.5 Conduct of Exercises Exercises are an important component of response preparedness and are an essential part of the evaluation and validation processes. When properly designed they bring skills, knowledge, functions and systems together and apply them against realistic event scenarios. A well-designed exercise will test specific aspects of a plan, identify deficiencies and ensure operational functionality. At both the individual and collective levels it will help deliver practical skills, build confidence, and strengthen the network between individuals and agencies. If properly managed, it will also raise interest in emergency preparedness within organizations and the public. There are five general types of exercises, although different organizations may name and divide them differently. Identifying which type of exercise is needed and whether its purpose is for training or evaluation are important decisions in the exercise design process. Exercises have limitations, that is, they may not, for example, predict actual performance in that real emergencies rarely follow predicted patterns. It is also difficult, in an exercise, to effectively test how an organization’s response procedures are initiated, as planned or pre-announced exercises allow too much forewarning to be realistic and no-notice exercises are difficult to simulate properly. The timing and frequency of exercises requires careful consideration. All systems and procedures need to be regularly reviewed, inspected or otherwise tested. However, how this happens often depends on the stability of staff is and whether procedures change over time. The following table describes the various forms of Exercises that may be undertaken.

Pag

e | 4

9

Tabl

e 3

Show

s the

Var

ious

Typ

es o

f Tra

inin

g Ex

erci

ses

No

Type

De

scrip

tion

1 O

rient

atio

n

As t

he n

ame

sugg

ests

, th

e or

ient

atio

n ex

erci

se i

s co

nduc

ted

at a

n in

trod

ucto

ry l

evel

. Its

pur

pose

is

to

fam

iliar

ize p

artic

ipan

ts w

ith ro

les,

pla

ns, p

roce

dure

s or

equ

ipm

ent.

It ca

n al

so b

e us

ed to

reso

lve

ques

tions

of

coor

dina

tion

and

assig

nmen

t of

res

pons

ibili

ties.

The

orie

ntat

ion

sem

inar

is

a lo

w-s

tres

s ev

ent,

usua

lly

pres

ente

d as

an

info

rmal

disc

ussio

n in

a g

roup

set

ting.

The

re is

litt

le o

r no

sim

ulat

ion.

A v

arie

ty o

f se

min

ar

form

ats c

an b

e us

ed, i

nclu

ding

: a)

Le

ctur

e;

b) D

iscus

sion;

c)

Sl

ide

or v

ideo

pre

sent

atio

n;

d) C

ompu

ter d

emon

stra

tion;

e)

Pa

nel d

iscus

sion;

and

/or

f) Gu

est l

ectu

rers

Th

e or

ient

atio

n ex

erci

se c

an b

e us

ed fo

r a w

ide

varie

ty o

f pur

pose

s, in

clud

ing:

a)

Di

scus

sing

a to

pic

or p

robl

em in

a g

roup

sett

ing;

b)

Int

rodu

cing

som

ethi

ng n

ew (e

.g.,

polic

ies a

nd p

lans

); c)

Ex

plai

ning

exi

stin

g pl

ans t

o ne

w st

aff;

d) I

ntro

duci

ng a

cyc

le o

f exe

rcise

s or p

repa

ring

part

icip

ants

for s

ucce

ss in

mor

e co

mpl

ex e

xerc

ises;

and

/or

e)

Mot

ivat

ing

peop

le fo

r par

ticip

atio

n in

subs

eque

nt e

xerc

ises.

2 Dr

ill

A dr

ill i

s a

coor

dina

ted,

sup

ervi

sed

exer

cise

act

ivity

nor

mal

ly u

sed

to t

est

a sin

gle

spec

ific

oper

atio

n or

fu

nctio

n. W

ith a

dril

l, th

ere

is no

att

empt

to

coor

dina

te o

rgan

izatio

ns o

r fu

lly a

ctiv

ate

an E

OC.

Its

role

is t

o pr

actic

e an

d pe

rfec

t on

e cl

early

def

ined

par

t of

a r

espo

nse

plan

and

to

help

pre

pare

for

mor

e ex

tens

ive

exer

cise

s. T

he e

ffect

iven

ess

of a

dril

l is

its fo

cus

on a

sin

gle,

rela

tivel

y lim

ited

port

ion

of th

e ov

eral

l em

erge

ncy

man

agem

ent s

yste

m.

Drill

s m

ay a

lso b

e us

ed t

o pr

ovid

e tr

aini

ng o

n ne

w e

quip

men

t, to

dev

elop

new

pol

icie

s or

pro

cedu

res,

or

to

prac

tice

and

mai

ntai

n cu

rren

t ski

lls.

49

50

Pag

e | 5

0

3 Ta

blet

op

A ta

ble

top

exer

cise

is a

faci

litat

ed a

naly

sis o

f an

emer

genc

y sit

uatio

n in

an

info

rmal

, low

-str

ess e

nviro

nmen

t. It

is de

signe

d to

elic

it co

nstr

uctiv

e di

scus

sion

as p

artic

ipan

ts e

xam

ine

and

reso

lve

prob

lem

s ba

sed

on e

xist

ing

oper

atio

nal p

lans

. The

suc

cess

of t

he e

xerc

ise is

larg

ely

dete

rmin

ed b

y gr

oup

part

icip

atio

n in

the

iden

tific

atio

n of

pro

blem

are

as.

The

exer

cise

nor

mal

ly b

egin

s w

ith t

he p

rese

ntat

ion

of a

sho

rt s

cena

rio,

whi

ch s

ets

the

stag

e fo

r th

e hy

poth

etic

al e

mer

genc

y. T

hen,

the

faci

litat

or m

ay st

imul

ate

disc

ussio

n in

two

way

s:

(a)

Even

t De

scrip

tions

: Ev

ent

desc

riptio

ns o

f m

ay b

e ad

dres

sed

eith

er t

o in

divi

dual

par

ticip

ants

or

to

part

icip

atin

g de

part

men

ts o

r ag

enci

es. R

ecip

ient

s of

the

eve

nt d

escr

iptio

ns t

hen

disc

uss

the

actio

ns

they

mig

ht ta

ke in

resp

onse

. (b

) Sim

ulat

ed M

essa

ges:

The

se m

essa

ges a

re m

ore

spec

ific

than

eve

nt d

escr

iptio

ns.

In e

ither

cas

e, th

e di

scus

sion

gene

rate

d by

the

prob

lem

focu

ses

on ro

les

(how

the

part

icip

ants

wou

ld re

spon

d in

a re

al e

mer

genc

y), p

lans

, coo

rdin

atio

n, th

e ef

fect

of d

ecisi

ons

on o

ther

org

aniza

tions

, and

sim

ilar c

once

rns.

M

aps,

cha

rts,

and

pac

kets

of m

ater

ials

may

be

used

to a

dd to

the

real

ism o

f the

exe

rcise

. Tab

leto

p ex

erci

ses

have

seve

ral i

mpo

rtan

t app

licat

ions

: (a

) Th

ey le

nd th

emse

lves

to b

road

but

low

-str

ess d

iscus

sion

of p

olic

ies a

nd p

roce

dure

s;

(b) T

hey

prov

ide

a go

od e

nviro

nmen

t for

pro

blem

solv

ing;

(c

) Th

ey p

rovi

de a

n op

port

unity

for p

artic

ipat

ing

orga

niza

tions

and

sta

ffs to

bec

ome

acqu

aint

ed w

ith o

ne

anot

her,

thei

r int

erre

late

d ro

les a

nd th

eir r

espe

ctiv

e re

spon

sibili

ties;

and

(d

) The

y pr

ovid

e go

od p

repa

ratio

n fo

r a fu

nctio

nal e

xerc

ise.

4 Fu

nctio

nal

A fu

nctio

nal e

xerc

ise is

a s

imul

ated

, int

erac

tive

exer

cise

that

test

s th

e ca

pabi

lity

of a

n or

gani

zatio

n to

resp

ond

to a

sim

ulat

ed e

vent

(th

ey a

re s

omet

imes

kno

wn

as C

omm

and

Post

Exe

rcise

s or

CPX

). Th

is ty

pe o

f ex

erci

se

test

s mul

tiple

func

tions

of a

n or

gani

zatio

n’s o

pera

tiona

l pla

n.

This

is a

mod

erat

e-to

-hig

h st

ress

act

ivity

whi

ch s

imul

ates

an

inci

dent

in t

he m

ost

real

istic

man

ner

poss

ible

sh

ort o

f mov

ing

reso

urce

s to

a fie

ld si

te. A

func

tiona

l exe

rcise

has

the

follo

win

g ch

arac

teris

tics:

(a

) It

invo

lves

pol

icy

and

oper

atio

nal

staf

fs,

who

car

eful

ly p

lann

ed a

nd s

eque

nced

sim

ulat

ed e

vent

s in

ject

ed b

y ex

erci

se c

ontr

ol s

taff.

The

inje

cts

refle

ct o

ngoi

ng e

vent

s an

d pr

oble

ms

that

mig

ht a

ctua

lly

occu

r in

a re

al e

mer

genc

y;

50

51

Pag

e | 5

0

3 Ta

blet

op

A ta

ble

top

exer

cise

is a

faci

litat

ed a

naly

sis o

f an

emer

genc

y sit

uatio

n in

an

info

rmal

, low

-str

ess e

nviro

nmen

t. It

is de

signe

d to

elic

it co

nstr

uctiv

e di

scus

sion

as p

artic

ipan

ts e

xam

ine

and

reso

lve

prob

lem

s ba

sed

on e

xist

ing

oper

atio

nal p

lans

. The

suc

cess

of t

he e

xerc

ise is

larg

ely

dete

rmin

ed b

y gr

oup

part

icip

atio

n in

the

iden

tific

atio

n of

pro

blem

are

as.

The

exer

cise

nor

mal

ly b

egin

s w

ith t

he p

rese

ntat

ion

of a

sho

rt s

cena

rio,

whi

ch s

ets

the

stag

e fo

r th

e hy

poth

etic

al e

mer

genc

y. T

hen,

the

faci

litat

or m

ay st

imul

ate

disc

ussio

n in

two

way

s:

(a)

Even

t De

scrip

tions

: Ev

ent

desc

riptio

ns o

f m

ay b

e ad

dres

sed

eith

er t

o in

divi

dual

par

ticip

ants

or

to

part

icip

atin

g de

part

men

ts o

r ag

enci

es. R

ecip

ient

s of

the

eve

nt d

escr

iptio

ns t

hen

disc

uss

the

actio

ns

they

mig

ht ta

ke in

resp

onse

. (b

) Sim

ulat

ed M

essa

ges:

The

se m

essa

ges a

re m

ore

spec

ific

than

eve

nt d

escr

iptio

ns.

In e

ither

cas

e, th

e di

scus

sion

gene

rate

d by

the

prob

lem

focu

ses

on ro

les

(how

the

part

icip

ants

wou

ld re

spon

d in

a re

al e

mer

genc

y), p

lans

, coo

rdin

atio

n, th

e ef

fect

of d

ecisi

ons

on o

ther

org

aniza

tions

, and

sim

ilar c

once

rns.

M

aps,

cha

rts,

and

pac

kets

of m

ater

ials

may

be

used

to a

dd to

the

real

ism o

f the

exe

rcise

. Tab

leto

p ex

erci

ses

have

seve

ral i

mpo

rtan

t app

licat

ions

: (a

) Th

ey le

nd th

emse

lves

to b

road

but

low

-str

ess d

iscus

sion

of p

olic

ies a

nd p

roce

dure

s;

(b) T

hey

prov

ide

a go

od e

nviro

nmen

t for

pro

blem

solv

ing;

(c

) Th

ey p

rovi

de a

n op

port

unity

for p

artic

ipat

ing

orga

niza

tions

and

sta

ffs to

bec

ome

acqu

aint

ed w

ith o

ne

anot

her,

thei

r int

erre

late

d ro

les a

nd th

eir r

espe

ctiv

e re

spon

sibili

ties;

and

(d

) The

y pr

ovid

e go

od p

repa

ratio

n fo

r a fu

nctio

nal e

xerc

ise.

4 Fu

nctio

nal

A fu

nctio

nal e

xerc

ise is

a s

imul

ated

, int

erac

tive

exer

cise

that

test

s th

e ca

pabi

lity

of a

n or

gani

zatio

n to

resp

ond

to a

sim

ulat

ed e

vent

(th

ey a

re s

omet

imes

kno

wn

as C

omm

and

Post

Exe

rcise

s or

CPX

). Th

is ty

pe o

f ex

erci

se

test

s mul

tiple

func

tions

of a

n or

gani

zatio

n’s o

pera

tiona

l pla

n.

This

is a

mod

erat

e-to

-hig

h st

ress

act

ivity

whi

ch s

imul

ates

an

inci

dent

in t

he m

ost

real

istic

man

ner

poss

ible

sh

ort o

f mov

ing

reso

urce

s to

a fie

ld si

te. A

func

tiona

l exe

rcise

has

the

follo

win

g ch

arac

teris

tics:

(a

) It

invo

lves

pol

icy

and

oper

atio

nal

staf

fs,

who

car

eful

ly p

lann

ed a

nd s

eque

nced

sim

ulat

ed e

vent

s in

ject

ed b

y ex

erci

se c

ontr

ol s

taff.

The

inje

cts

refle

ct o

ngoi

ng e

vent

s an

d pr

oble

ms

that

mig

ht a

ctua

lly

occu

r in

a re

al e

mer

genc

y;

Pag

e | 5

1

(b) I

t is

a ch

alle

ngin

g an

d st

ress

ful a

ctiv

ity, a

s pl

ayer

s re

spon

d in

real

tim

e, w

ith o

n-th

e-sp

ot d

ecisi

ons

and

actio

ns. A

ll of

the

par

ticip

ants

’ dec

ision

s an

d ac

tions

gen

erat

e re

al r

espo

nses

and

con

sequ

ence

s fr

om

othe

r pla

yers

; and

(c

) It

is a

com

plex

form

of e

xerc

ise, a

s sim

ulat

ions

mus

t be

care

fully

scr

ipte

d to

cau

se p

artic

ipan

ts to

mak

e re

alist

ic d

ecisi

ons

and

act o

n th

em. T

his

com

plex

ity m

akes

the

func

tiona

l exe

rcise

cha

lleng

ing

to d

esig

n an

d co

nduc

t. Fu

nctio

nal e

xerc

ises

mak

e it

poss

ible

to

test

sev

eral

func

tions

and

exe

rcise

sev

eral

age

ncie

s or

dep

artm

ents

w

ithou

t inc

urrin

g th

e co

st o

f a fu

ll-sc

ale

exer

cise

. A fu

nctio

nal e

xerc

ise is

alw

ays

a pr

ereq

uisit

e to

a fu

ll-sc

ale

exer

cise

. In

som

e in

stan

ces,

tak

ing

part

in a

fun

ctio

nal e

xerc

ise m

ay s

erve

as

a fu

ll-sc

ale

exer

cise

for

a p

artic

ipat

ing

orga

niza

tion

(e.g

., a

hosp

ital m

ay c

ondu

ct it

s ow

n fu

ll-sc

ale

exer

cise

as

part

of a

com

mun

ity-b

ased

func

tiona

l ex

erci

se).

5 Fu

ll-Sc

ale

A fu

ll-sc

ale

exer

cise

sim

ulat

es a

rea

l eve

nt a

s cl

osel

y as

pos

sible

. It

is an

exe

rcise

des

igne

d to

eva

luat

e th

e op

erat

iona

l cap

abili

ty o

f em

erge

ncy

man

agem

ent

syst

ems

in a

str

essf

ul e

nviro

nmen

t th

at s

imul

ates

act

ual

resp

onse

con

ditio

ns.

To a

ccom

plish

thi

s re

alism

, it

requ

ires

the

mob

iliza

tion

and

actu

al m

ovem

ent

of

emer

genc

y pe

rson

nel,

equi

pmen

t, an

d re

sour

ces.

Idea

lly, t

he fu

ll-sc

ale

exer

cise

sho

uld

test

and

eva

luat

e m

ost

func

tions

of t

he e

mer

genc

y m

anag

emen

t pla

n or

ope

ratio

nal p

lan.

Th

e ex

erci

se n

orm

ally

beg

ins

with

a d

escr

iptio

n of

the

eve

nt,

com

mun

icat

ed t

o re

spon

ders

in

the

sam

e m

anne

r as

wou

ld o

ccur

in a

rea

l eve

nt.

Pers

onne

l con

duct

ing

the

field

com

pone

nt m

ust

proc

eed

to t

heir

assig

ned

loca

tions

, whe

re th

ey se

e a

visu

al n

arra

tive

in th

e fo

rm o

f a m

ock

emer

genc

y (e

.g.,

a pl

ane

cras

h w

ith

vict

ims,

a “

burn

ing”

bui

ldin

g, a

sim

ulat

ed c

hem

ical

spi

ll on

a h

ighw

ay, o

r a

terr

orist

att

ack)

. Fro

m t

hen

on,

actio

ns ta

ken

at th

e sc

ene

serv

e as

inpu

t to

the

simul

atio

n ta

king

pla

ce a

t the

EO

C or

ope

ratin

g ce

ntre

. Fu

ll-sc

ale

exer

cise

s ar

e at

the

top

of th

e sc

ale

in c

ompl

exity

, cos

t, co

nsum

ptio

n an

d re

sour

ces

and

diffi

culty

to

desig

n an

d co

nduc

t. Be

caus

e th

ey a

re s

o ex

pens

ive

and

time

cons

umin

g, it

is im

port

ant t

hat t

hey

be re

serv

ed

for t

he h

ighe

st p

riorit

y ha

zard

s and

func

tions

. A

full

scal

e ex

erci

se w

ill o

nly

be d

one

in c

onsu

ltatio

n an

d co

llabo

ratio

n w

ith o

ther

Gov

ernm

ent D

epar

tmen

ts

and

Agen

cies

.

51

52 P a g e | 52

SECTION G APPENDICES Glossary Guide to Developing an Emergency & Disaster Management Plan for Divisional & Sub-Divisional Teams Links to Related Plans and Documents Supporting Plan – CD & Pandemic Plan National Health Emergency and Disaster Management Task Force National Health Emergency and Disaster Management Task Force Members Basic Duties Of Health Representatives At An Emergency Operation Centre (EOC) Situation Report Format – Ministry Of Health Rapid Health Assessment Survey Emergency Ration Scale Actions to Ensure Safety of Patients, MoH Staff and Facilities Emergency Contact Numbers

P a g e | 53

GLOSSARY Agency Agencies are Government Ministries, Departments, Organizations, Statutory Authorities, and Public Corporations that have responsibilities in the disaster management organisation. Assessment The process of determining the impact of a disaster or events on a society, the needs for immediate emergency measures to save and sustain the lives of survivors, and the possibilities for expediting recovery and development. Comprehensive Hazard and Risk Management (CHARM) It is a tool that can be used to identify the potential risk that can exacerbate the impact of hazards. This tool is to be widely mainstreamed into planning and budgeting processes by all agencies at national, local and community level. Damage Assessment The preparation of specific, quantified estimates of physical damage resulting from a disaster, recommendations concerning the repair, reconstruction or replacement of structures, equipment, and the restoration of economic (including agricultural) activities. Disaster The occurrence of a sudden or major misfortune which disrupts the basic fabric and normal functioning of a society (or community). An event or series of events which gives rise to casualties and/or damage or loss of property, infrastructure, essential services or means of livelihood on a scale which is beyond the normal capacity of the affected communities to cope with unaided. Disaster Management A collective term encompassing all aspects of planning for and responding to disasters, including both pre- and post-disaster activities. It refers to the management of both the risks and the consequences of disasters. Disaster Mitigation A collective term used to encompass all activities undertaken in anticipation of the occurrence of a potentially disastrous event, including preparedness and long-term risk reduction measures. [Suggested definition: The term used to describe measures, usually specific programmes that are aimed at moderating or reducing the effects of disaster.] Disaster Preparedness Measures that ensure the readiness and ability of a society to: (a) forecast and take precautionary measures in advance of an imminent threat (in cases where advance warnings are possible), and (b) respond to and cope with the effects of a disaster by organising and delivering timely and effective rescue, relief, and other appropriate post-disaster assistance.

52

53P a g e | 52

SECTION G APPENDICES Glossary Guide to Developing an Emergency & Disaster Management Plan for Divisional & Sub-Divisional Teams Links to Related Plans and Documents Supporting Plan – CD & Pandemic Plan National Health Emergency and Disaster Management Task Force National Health Emergency and Disaster Management Task Force Members Basic Duties Of Health Representatives At An Emergency Operation Centre (EOC) Situation Report Format – Ministry Of Health Rapid Health Assessment Survey Emergency Ration Scale Actions to Ensure Safety of Patients, MoH Staff and Facilities Emergency Contact Numbers

P a g e | 53

GLOSSARY Agency Agencies are Government Ministries, Departments, Organizations, Statutory Authorities, and Public Corporations that have responsibilities in the disaster management organisation. Assessment The process of determining the impact of a disaster or events on a society, the needs for immediate emergency measures to save and sustain the lives of survivors, and the possibilities for expediting recovery and development. Comprehensive Hazard and Risk Management (CHARM) It is a tool that can be used to identify the potential risk that can exacerbate the impact of hazards. This tool is to be widely mainstreamed into planning and budgeting processes by all agencies at national, local and community level. Damage Assessment The preparation of specific, quantified estimates of physical damage resulting from a disaster, recommendations concerning the repair, reconstruction or replacement of structures, equipment, and the restoration of economic (including agricultural) activities. Disaster The occurrence of a sudden or major misfortune which disrupts the basic fabric and normal functioning of a society (or community). An event or series of events which gives rise to casualties and/or damage or loss of property, infrastructure, essential services or means of livelihood on a scale which is beyond the normal capacity of the affected communities to cope with unaided. Disaster Management A collective term encompassing all aspects of planning for and responding to disasters, including both pre- and post-disaster activities. It refers to the management of both the risks and the consequences of disasters. Disaster Mitigation A collective term used to encompass all activities undertaken in anticipation of the occurrence of a potentially disastrous event, including preparedness and long-term risk reduction measures. [Suggested definition: The term used to describe measures, usually specific programmes that are aimed at moderating or reducing the effects of disaster.] Disaster Preparedness Measures that ensure the readiness and ability of a society to: (a) forecast and take precautionary measures in advance of an imminent threat (in cases where advance warnings are possible), and (b) respond to and cope with the effects of a disaster by organising and delivering timely and effective rescue, relief, and other appropriate post-disaster assistance.

53

54

P a g e | 54

Disaster Service Liaison Officer (DSLO) An officer, nominated by each of the Agencies that are members of the National Disaster Management Committee, who serves as the primary point of contact for that Agency in matters related to natural disasters. District Disaster Management Council (DDMC) The body at the district level comprising the heads of all Agencies and Non-Governmental Organizations, in the District, chaired by the District Officer and providing assistance to him in coping with disaster mitigation and emergency operations. District DISMAC This acronym encompasses the District Officer’s office, the Emergency Operations Centre (DEOC), and the District Disaster Management Council at the District level and is used in communications to refer to these bodies collectively. Divisional Disaster Management Council The body at the Divisional Level comprising the heads of all Agencies and Non-governmental organisations in the Division, chaired by the Divisional Commissioner, and responsible for providing assistance to the Commissioner in coping with disaster mitigation and emergency operations. Divisional DISMAC This acronym encompasses the Divisional Commissioner’s office, the Emergency Operations Centre (DivEOC), and the Divisional Disaster Management Council at the Division level and is used in communications to refer to these bodies collectively. Emergency An extraordinary situation in which people are unable to meet their basic survival needs, and there are serious and immediate threats to human life and well being. Emergency Operations Centre A suitably equipped and staffed area or room, within which an emergency operation is conducted. Emergency Operations Centres are set up as and when required by the disaster controllers at National, Divisional, and District Levels. Centres may be referred to as National Emergency Operations Centre (NEOC), Divisional Emergency Operations Centre (DivEOC) and District Emergency Operations Centre (DisEOC). Emergency Phase/Period The period during which extraordinary emergency measures must be taken and special emergency procedures and authorities may be applied to save lives and property. It encompasses both the disaster alert and relief periods. Unless altered by the National Controller, the emergency period ends two weeks after the disaster impact. Emergency Operation The actions taken in response to a disaster warning or alert to minimise or contain the eventual negative effects, and those taken to save and preserve lives and provide basic

P a g e | 55

services in the immediate aftermath of a disaster impact for so long as an emergency situation prevails. Hazard A hazard is a natural or human-made phenomenon which may cause physical damage, economic losses, or threaten human life and well being if it occurs in an area of human settlement, agricultural, or industrial activity. Health Emergency Operations Centre Serve as a lead emergency response agency for all public health crises such as epidemics and pandemics Mass Casualty Management (MCM) This deals with victims of mass casualty, and is aimed at minimizing contingent loss of life. National DISMAC This acronym encompasses the National Disaster Management Council (NDMC), the National Disaster Management Operations (NDMO), and the National Emergency Operations Centre (NEOC) at the National Level and is used in communications to refer to these bodies collectively Non-Governmental Organisation (NGO) That body, whose function it is to provide, administer, and distribute under DISMAC advice and guidance, such material and physical assistance as may be made available from non-government sources both within Fiji and from overseas, in response to a declared disaster. Natural Hazard Natural phenomena which occur in proximity of, and pose a threat to, people, structures or economic assets, and which may cause disaster. They are caused by biological, geological, seismic, hydrological, or meteorological conditions or processes in the natural environment. Rehabilitation Actions taken in the aftermath of a disaster to enable basic services to resume functioning assist victims’ self-help efforts to repair dwellings and community facilities, and revive economic activities (including agriculture). State of Emergency That condition, in the whole country or parts of the country, where special emergency regulations are in force to enable the government to cope with a situation in which there are serious threats to human life and well being, or in which people are unable to meet their basic survival needs. In a state of emergency, the National Disaster Controller has control over all government resources in order to address the emergency situation, such as is in line with the National Disaster Management Plan. A State of Emergency is declared by the Prime Minister or the Minister for Regional Development in his capacity as chairman of the National Disaster Management Council.

54

55

P a g e | 54

Disaster Service Liaison Officer (DSLO) An officer, nominated by each of the Agencies that are members of the National Disaster Management Committee, who serves as the primary point of contact for that Agency in matters related to natural disasters. District Disaster Management Council (DDMC) The body at the district level comprising the heads of all Agencies and Non-Governmental Organizations, in the District, chaired by the District Officer and providing assistance to him in coping with disaster mitigation and emergency operations. District DISMAC This acronym encompasses the District Officer’s office, the Emergency Operations Centre (DEOC), and the District Disaster Management Council at the District level and is used in communications to refer to these bodies collectively. Divisional Disaster Management Council The body at the Divisional Level comprising the heads of all Agencies and Non-governmental organisations in the Division, chaired by the Divisional Commissioner, and responsible for providing assistance to the Commissioner in coping with disaster mitigation and emergency operations. Divisional DISMAC This acronym encompasses the Divisional Commissioner’s office, the Emergency Operations Centre (DivEOC), and the Divisional Disaster Management Council at the Division level and is used in communications to refer to these bodies collectively. Emergency An extraordinary situation in which people are unable to meet their basic survival needs, and there are serious and immediate threats to human life and well being. Emergency Operations Centre A suitably equipped and staffed area or room, within which an emergency operation is conducted. Emergency Operations Centres are set up as and when required by the disaster controllers at National, Divisional, and District Levels. Centres may be referred to as National Emergency Operations Centre (NEOC), Divisional Emergency Operations Centre (DivEOC) and District Emergency Operations Centre (DisEOC). Emergency Phase/Period The period during which extraordinary emergency measures must be taken and special emergency procedures and authorities may be applied to save lives and property. It encompasses both the disaster alert and relief periods. Unless altered by the National Controller, the emergency period ends two weeks after the disaster impact. Emergency Operation The actions taken in response to a disaster warning or alert to minimise or contain the eventual negative effects, and those taken to save and preserve lives and provide basic

P a g e | 55

services in the immediate aftermath of a disaster impact for so long as an emergency situation prevails. Hazard A hazard is a natural or human-made phenomenon which may cause physical damage, economic losses, or threaten human life and well being if it occurs in an area of human settlement, agricultural, or industrial activity. Health Emergency Operations Centre Serve as a lead emergency response agency for all public health crises such as epidemics and pandemics Mass Casualty Management (MCM) This deals with victims of mass casualty, and is aimed at minimizing contingent loss of life. National DISMAC This acronym encompasses the National Disaster Management Council (NDMC), the National Disaster Management Operations (NDMO), and the National Emergency Operations Centre (NEOC) at the National Level and is used in communications to refer to these bodies collectively Non-Governmental Organisation (NGO) That body, whose function it is to provide, administer, and distribute under DISMAC advice and guidance, such material and physical assistance as may be made available from non-government sources both within Fiji and from overseas, in response to a declared disaster. Natural Hazard Natural phenomena which occur in proximity of, and pose a threat to, people, structures or economic assets, and which may cause disaster. They are caused by biological, geological, seismic, hydrological, or meteorological conditions or processes in the natural environment. Rehabilitation Actions taken in the aftermath of a disaster to enable basic services to resume functioning assist victims’ self-help efforts to repair dwellings and community facilities, and revive economic activities (including agriculture). State of Emergency That condition, in the whole country or parts of the country, where special emergency regulations are in force to enable the government to cope with a situation in which there are serious threats to human life and well being, or in which people are unable to meet their basic survival needs. In a state of emergency, the National Disaster Controller has control over all government resources in order to address the emergency situation, such as is in line with the National Disaster Management Plan. A State of Emergency is declared by the Prime Minister or the Minister for Regional Development in his capacity as chairman of the National Disaster Management Council.

55

56

P a g e | 56

GUIDE TO DEVELOPING AN EMERGENCY & DISASTER MANAGEMENT PLAN FOR DIVISIONAL & SUB-DIVISIONAL TEAMS

Health Emergency and Disaster Management Action Plans must be developed to suit specific requirements; however there will be certain common elements among them to the National Plans. As a guide, there are five key elements to any operational plan:

a) Situation – a description of the existing or predicted circumstances and any assumptions that underpin the requirement for the plan.

b) Purpose Statement – what the plan sets out to do, expressed as a mission, objective or aim.

c) Execution – a complete description of how the objective will be achieved, including

the individuals or agencies involved and the principal tasks for each. Sometimes expressed as a Concept of Operations.

d) Support Arrangements – an outline of how the plan will be supported in terms of

logistics, finance, administration and other supporting elements.

e) Command/Management Arrangements – a clear assignment of responsibilities and

any key authorities and references. This section may include a description of communication systems or methods if they differ from those normally used.

Plans may be strategic in their approach, such as this one, or may be written at a more tactical, task-oriented level. The elements described above will be required in either option, although they may be framed or presented differently. According to literature, most emergency management plans follow the basic structure outlined above. There is no set format, although most plans group the elements, along with other relevant material, into sections or chapters determined by the objective and scope of the plan. For example, it is often convenient to group the situation, purpose statement and other lead-in material into an introductory section. Comprehensive plans will have an all-hazard orientation but will include hazard-specific information as necessary. Functional annexes, organized around the performance of each broad task or function, may be required.

P a g e | 57

LINKS TO RELATED PLANS AND DOCUMENTS

This appendix provides links to those plans most directly related to this Health Emergency & Disaster Management Plan.

Ministry of Health – Corporate Plan

Fiji National Disaster Management Plan 1995

Fiji Natural Disaster management Act 1998

Fiji National Disaster Risk Management Plan 2006

Fiji Communicable Diseases Surveillance and Diseases Outbreak Guidelines

Fiji National Influenza Pandemic Plan (FINIP)

Fiji National Dengue Strategic Plan 2010 – 2014

Fiji Guidelines for Diagnosis and Management of Typhoid Fever (2010 Revision)

MoH Food Safety Emergency Response Plan 2012

MoH Standard Operating Procedures (SOP) for MoH Emergency Operation Centre (2013)

56

57

P a g e | 56

GUIDE TO DEVELOPING AN EMERGENCY & DISASTER MANAGEMENT PLAN FOR DIVISIONAL & SUB-DIVISIONAL TEAMS

Health Emergency and Disaster Management Action Plans must be developed to suit specific requirements; however there will be certain common elements among them to the National Plans. As a guide, there are five key elements to any operational plan:

a) Situation – a description of the existing or predicted circumstances and any assumptions that underpin the requirement for the plan.

b) Purpose Statement – what the plan sets out to do, expressed as a mission, objective or aim.

c) Execution – a complete description of how the objective will be achieved, including

the individuals or agencies involved and the principal tasks for each. Sometimes expressed as a Concept of Operations.

d) Support Arrangements – an outline of how the plan will be supported in terms of

logistics, finance, administration and other supporting elements.

e) Command/Management Arrangements – a clear assignment of responsibilities and

any key authorities and references. This section may include a description of communication systems or methods if they differ from those normally used.

Plans may be strategic in their approach, such as this one, or may be written at a more tactical, task-oriented level. The elements described above will be required in either option, although they may be framed or presented differently. According to literature, most emergency management plans follow the basic structure outlined above. There is no set format, although most plans group the elements, along with other relevant material, into sections or chapters determined by the objective and scope of the plan. For example, it is often convenient to group the situation, purpose statement and other lead-in material into an introductory section. Comprehensive plans will have an all-hazard orientation but will include hazard-specific information as necessary. Functional annexes, organized around the performance of each broad task or function, may be required.

P a g e | 57

LINKS TO RELATED PLANS AND DOCUMENTS

This appendix provides links to those plans most directly related to this Health Emergency & Disaster Management Plan.

Ministry of Health – Corporate Plan

Fiji National Disaster Management Plan 1995

Fiji Natural Disaster management Act 1998

Fiji National Disaster Risk Management Plan 2006

Fiji Communicable Diseases Surveillance and Diseases Outbreak Guidelines

Fiji National Influenza Pandemic Plan (FINIP)

Fiji National Dengue Strategic Plan 2010 – 2014

Fiji Guidelines for Diagnosis and Management of Typhoid Fever (2010 Revision)

MoH Food Safety Emergency Response Plan 2012

MoH Standard Operating Procedures (SOP) for MoH Emergency Operation Centre (2013)

57

58P a g e | 58

SUPPORTING PLAN – CD & PANDEMIC PLAN

Linkages between the three (3) Ministry of Health Plans at National, Divisional & Subdivisions

To understand the links (above) between the 3 national plans, let’s consider the various scenarios: Scenario 1: CD Outbreak • If an outbreak occurs within any of the health service divisions, the CD Surveillance and Outbreak

Response Manual should be used to assist health workers on the field. • However, if this outbreak should continue and overwhelms the MoH’s capacity to response, then the CEO

could contact the National Disaster and Risk Management Committee for multisectorial participation. Scenario 2: Influenza Pandemic • During the Pre-pandemic phase (1-2), the CD Surveillance and Outbreak Response Manual should be used

simultaneously with the FiNIP. • However, if the country should enter into phase (3-6), the FiNIP plan in conjunction with the HEADMAP

Plan should be referenced. Scenario 3: During a National Disaster or Emergency • In the event of a national natural disaster/emergency; the HEADMAP will be the primary reference

document supplemented by the CD Manual

P a g e | 59

NATIONAL HEALTH EMERGENCY AND DISASTER MANAGEMENT TASK FORCE A stand-by Health Emergency and Disaster Management Task Force (HEAD MTF) is established to provide prompt, coordinate technical and administrative support to the Divisional Health Emergency and Disaster Management Unit (DHEADMU) and the focal point in supportive agencies such as National Disaster Management Office (NDMO), World Health Organization (WHO) and United Nations (UN), etc. The response of the HEAD MTF is activated by the Permanent Secretary for Health (PSH) or in his/ her absence the Deputy Secretary for Public Health (DSPH) following the occurrence of a major emergency situation requiring an integrated and inter-programmatic response (Health departmental representation and response). The Deputy Secretary for Public Health (DSPH) is the designated chairman and in his absence the Deputy Secretary for Hospital Services (DSHS) will chair the team. On their absence the Chief Health Inspector/ National Advisor Environmental Health (CHI/NAEH) take the chairmanship to ensure the proper technical response in the respective areas depending to the status and situation of the emergency. The HEAD MTF will be responsible for the following functions for emergency and disaster response: PRE EMERGENCY AND DISASTER

1. Coordination with the Divisional Emergency and Disaster Management Unit (DEDMU) to uplift the standard of Ministry of Health (MoH) facilities so that it’s not so vulnerable during disasters.

2. The HEAD MTF through the National Health Emergency Coordinator (NHEC) should ensure a sound preparedness of the MoH prior to the emergency and disastrous situations. The tasking includes the following:

Physical structures All the MOH facilities are to be in a safe and sound status or condition at all times.

Communication The communication facilities are to be in a good standard at all times.

Drugs The emergency drug supplies are to be at the centre’s always and the expiry is to be monitored.

Surgical supplies For the emergency surgeries as per diagnosis

Ambulances

To be in excellent condition at all times to tackle any road condition and preferably adverse weather in order to provide the best of the quality service during an emergency

Blood supplies To cater for anticipation of worst emergency scenarios and surplus blood supply in be in the bank to meet the demands

Med vacs (airlifts)

Contingency plans could be drafted to divert emergency cases to a preferably safer route during an emergency and evade the anticipated route e.g. Cyclone or flooding etc.

Awareness

Identifying the type of emergency or disaster and the emergency plan that best suits the situation.

PPE Enough in stock at Sub-Divisional and Divisional Level

58

59P a g e | 59

NATIONAL HEALTH EMERGENCY AND DISASTER MANAGEMENT TASK FORCE A stand-by Health Emergency and Disaster Management Task Force (HEAD MTF) is established to provide prompt, coordinate technical and administrative support to the Divisional Health Emergency and Disaster Management Unit (DHEADMU) and the focal point in supportive agencies such as National Disaster Management Office (NDMO), World Health Organization (WHO) and United Nations (UN), etc. The response of the HEAD MTF is activated by the Permanent Secretary for Health (PSH) or in his/ her absence the Deputy Secretary for Public Health (DSPH) following the occurrence of a major emergency situation requiring an integrated and inter-programmatic response (Health departmental representation and response). The Deputy Secretary for Public Health (DSPH) is the designated chairman and in his absence the Deputy Secretary for Hospital Services (DSHS) will chair the team. On their absence the Chief Health Inspector/ National Advisor Environmental Health (CHI/NAEH) take the chairmanship to ensure the proper technical response in the respective areas depending to the status and situation of the emergency. The HEAD MTF will be responsible for the following functions for emergency and disaster response: PRE EMERGENCY AND DISASTER

1. Coordination with the Divisional Emergency and Disaster Management Unit (DEDMU) to uplift the standard of Ministry of Health (MoH) facilities so that it’s not so vulnerable during disasters.

2. The HEAD MTF through the National Health Emergency Coordinator (NHEC) should ensure a sound preparedness of the MoH prior to the emergency and disastrous situations. The tasking includes the following:

Physical structures All the MOH facilities are to be in a safe and sound status or condition at all times.

Communication The communication facilities are to be in a good standard at all times.

Drugs The emergency drug supplies are to be at the centre’s always and the expiry is to be monitored.

Surgical supplies For the emergency surgeries as per diagnosis

Ambulances

To be in excellent condition at all times to tackle any road condition and preferably adverse weather in order to provide the best of the quality service during an emergency

Blood supplies To cater for anticipation of worst emergency scenarios and surplus blood supply in be in the bank to meet the demands

Med vacs (airlifts)

Contingency plans could be drafted to divert emergency cases to a preferably safer route during an emergency and evade the anticipated route e.g. Cyclone or flooding etc.

Awareness

Identifying the type of emergency or disaster and the emergency plan that best suits the situation.

PPE Enough in stock at Sub-Divisional and Divisional Level

59

60

P a g e | 60

DURING EMERGENCY AND DISASTER • Coordinate and supervise the response from divisions and NDMO on special emphasis in

the assessment of the health needs. • Collect, compile and interpret the information on the impact of health and health

services, health conditions and needs and health risks of the affected areas from the divisions.

• Facilitate the immediate dissemination of the above information with health recommendation to the divisions and the NDMO so that there is a collective approach to the problem but bearing in mind the overlap of duties to avoid duplication.

• Facilitate and coordinate the temporary mobilization of human resources to strengthen the office of affected divisions.

• Facilitate the mobilization of emergency equipment and supplies to the affected areas. • All communication to be channelled between the HEAD MTF first and then it will be

relayed to NDMO representing the divisions affected when the magnitude of the situation deserves it.

• Inform the media and the public on the needs of the affected members and the response of the MoH

• Identifying priorities for extra – budgetary allocations for funding of next phase, REHABILITAION

COMPLETION OF RESPONSE TO EMERGENCY • A SWOT analysis is conducted. Extract and compile the lessons learnt and share with

other division and concurrently a review of the Special Operational Procedures • Provide technical advisors for the rehabilitation projects in the affected divisions.

P a g e | 61

NATIONAL HEALTH EMERGENCY AND DISASTER MANAGEMENT TASK FORCE MEMBERS

1. Permanent Secretary for Health 2. Deputy Secretary for Public Health 3. Deputy Secretary for Hospital Services 4. Deputy Secretary for Administration and Finance 5. National Advisor Non Communicable Disease 6. National Advisor Communicable Disease 7. Chief Health Inspector 8. Director Pharmacy and Biomedical Supply 9. Senior Health Inspector – Environmental Management 10. Senior Health Inspector – Vector 11. Public Health Epidemiologist 12. National Advisor Nutrition 13. Medical Superintendent –CWMH 14. Medical Superintendent –Saint Giles 15. Medical Superintendent –Lautoka 16. Medical Superintendent –Labasa 17. Medical Superintendent – P.J.Twomey 18. Manager Ambulance Services 19. National Blood Bank Coordinator 20. Transport personnel 21. Communication specialist 22. Logistics coordinator 23. National Health Emergency Coordinator 24. WHO, UNICEF

60

61

P a g e | 60

DURING EMERGENCY AND DISASTER • Coordinate and supervise the response from divisions and NDMO on special emphasis in

the assessment of the health needs. • Collect, compile and interpret the information on the impact of health and health

services, health conditions and needs and health risks of the affected areas from the divisions.

• Facilitate the immediate dissemination of the above information with health recommendation to the divisions and the NDMO so that there is a collective approach to the problem but bearing in mind the overlap of duties to avoid duplication.

• Facilitate and coordinate the temporary mobilization of human resources to strengthen the office of affected divisions.

• Facilitate the mobilization of emergency equipment and supplies to the affected areas. • All communication to be channelled between the HEAD MTF first and then it will be

relayed to NDMO representing the divisions affected when the magnitude of the situation deserves it.

• Inform the media and the public on the needs of the affected members and the response of the MoH

• Identifying priorities for extra – budgetary allocations for funding of next phase, REHABILITAION

COMPLETION OF RESPONSE TO EMERGENCY • A SWOT analysis is conducted. Extract and compile the lessons learnt and share with

other division and concurrently a review of the Special Operational Procedures • Provide technical advisors for the rehabilitation projects in the affected divisions.

P a g e | 61

NATIONAL HEALTH EMERGENCY AND DISASTER MANAGEMENT TASK FORCE MEMBERS

1. Permanent Secretary for Health 2. Deputy Secretary for Public Health 3. Deputy Secretary for Hospital Services 4. Deputy Secretary for Administration and Finance 5. National Advisor Non Communicable Disease 6. National Advisor Communicable Disease 7. Chief Health Inspector 8. Director Pharmacy and Biomedical Supply 9. Senior Health Inspector – Environmental Management 10. Senior Health Inspector – Vector 11. Public Health Epidemiologist 12. National Advisor Nutrition 13. Medical Superintendent –CWMH 14. Medical Superintendent –Saint Giles 15. Medical Superintendent –Lautoka 16. Medical Superintendent –Labasa 17. Medical Superintendent – P.J.Twomey 18. Manager Ambulance Services 19. National Blood Bank Coordinator 20. Transport personnel 21. Communication specialist 22. Logistics coordinator 23. National Health Emergency Coordinator 24. WHO, UNICEF

61

62P a g e | 62

BASIC DUTIES OF HEALTH REPRESENTATIVES AT AN EMERGENCY OPERATION CENTRE (EOC)

During an emergency or disaster phases, health representatives will be asked to perform extra-ordinary duties in manning EOC’s. This appendix provides guidance on the responsibilities of health representatives. General Description of Position Represent the Health Authority in:

(a) Public health (Prevention & Early Intervention, Health Protection, Population Health, Primary Health Care);

(b) Health services (Mental Health, Home & Community Care, and Acute Care); and (c) Corporate services.

The primary focus of the health representative position will be: (a) Establish and maintain communication pathways between the NHEC Unit (Ministry of

Health EOC) and the Health Facility EOC; and (b) Provide advice and clarification about health and health service delivery operational

matters, including the relationship with other health partners and stakeholders such as District Office, Provincial Office, Divisional Officer, and Commissioners Office.

The EOC is expected to be provided a suitable work space, computer, applicable communications services and office supplies. The management may provide a cellular telephone, contact lists, documentation binder and health-related forms. Responsibilities of Position Activation Phase:

(a) Review health documentation and contact information to ensure currency and completeness;

(b) Ensure that that EOC knows of your position and how to contact you; and (c) Provide health related advice to the National Office as necessary.

Operational Phase:

(a) Attend EOC orientation if provided;

(b) Establish and operate the EOC work station;

(c) Determine and arrange for staffing in the EOC;

(d) Provide communication between the Sub-Divisional, Divisional & National Levels

P a g e | 63

(e) Provide status and availability updates on facility and other health services relevant to the emergency to assist with response effort, including:

i Facility capacity to receive casualties ii Public health measures such as epidemic control, potable water, food

quality, sewage systems iii Mental health capacity for psychosocial trauma iv Community based client needs v Logistics capacity for provision/transport of needed

supplies/pharmaceuticals vi Assist with coordination of casualty

vii Identify, communicate, and facilitate problem-solving concerning all issues related to health

viii Coordinate discussions regarding resources

(f) Liaise with District/Divisional (Commissioner) regarding the need for: i Sheltering of displaced community based clients

ii Professional mental health services including critical incident stress debriefing

iii Health care service availability in health centres or alternate sites iv Health protection inspection for mass feeding initiatives, potable water

availability and other sanitation matters related to relocation of emergency victims.

Demobilization Phase:

(a) Advise on health services demobilization in the area;

(b) Document and communicate follow-up actions required;

(c) Ensure expenditures and financial claims have been coordinated appropriately;

(d) Provide final documentation report

62

63P a g e | 62

BASIC DUTIES OF HEALTH REPRESENTATIVES AT AN EMERGENCY OPERATION CENTRE (EOC)

During an emergency or disaster phases, health representatives will be asked to perform extra-ordinary duties in manning EOC’s. This appendix provides guidance on the responsibilities of health representatives. General Description of Position Represent the Health Authority in:

(a) Public health (Prevention & Early Intervention, Health Protection, Population Health, Primary Health Care);

(b) Health services (Mental Health, Home & Community Care, and Acute Care); and (c) Corporate services.

The primary focus of the health representative position will be: (a) Establish and maintain communication pathways between the NHEC Unit (Ministry of

Health EOC) and the Health Facility EOC; and (b) Provide advice and clarification about health and health service delivery operational

matters, including the relationship with other health partners and stakeholders such as District Office, Provincial Office, Divisional Officer, and Commissioners Office.

The EOC is expected to be provided a suitable work space, computer, applicable communications services and office supplies. The management may provide a cellular telephone, contact lists, documentation binder and health-related forms. Responsibilities of Position Activation Phase:

(a) Review health documentation and contact information to ensure currency and completeness;

(b) Ensure that that EOC knows of your position and how to contact you; and (c) Provide health related advice to the National Office as necessary.

Operational Phase:

(a) Attend EOC orientation if provided;

(b) Establish and operate the EOC work station;

(c) Determine and arrange for staffing in the EOC;

(d) Provide communication between the Sub-Divisional, Divisional & National Levels

P a g e | 63

(e) Provide status and availability updates on facility and other health services relevant to the emergency to assist with response effort, including:

i Facility capacity to receive casualties ii Public health measures such as epidemic control, potable water, food

quality, sewage systems iii Mental health capacity for psychosocial trauma iv Community based client needs v Logistics capacity for provision/transport of needed

supplies/pharmaceuticals vi Assist with coordination of casualty

vii Identify, communicate, and facilitate problem-solving concerning all issues related to health

viii Coordinate discussions regarding resources

(f) Liaise with District/Divisional (Commissioner) regarding the need for: i Sheltering of displaced community based clients

ii Professional mental health services including critical incident stress debriefing

iii Health care service availability in health centres or alternate sites iv Health protection inspection for mass feeding initiatives, potable water

availability and other sanitation matters related to relocation of emergency victims.

Demobilization Phase:

(a) Advise on health services demobilization in the area;

(b) Document and communicate follow-up actions required;

(c) Ensure expenditures and financial claims have been coordinated appropriately;

(d) Provide final documentation report

63

64P a g e | 64

SITUATION REPORT FORMAT - MINISTRY OF HEALTH

This format is to be used to report to the National Health Emergency Coordinator any significant incident relating to emergency & disaster by respective sub-divisions and divisional health teams.

DIVISION SUB-DIVISION IDENTIFICATION OF EMERGENCY

CURRENT SITUATION / GENERAL INFORMATION

MEDIA ISSUES

COMMENTS

Period: Date: Prepared by:

The information above should be passed by the most appropriate method, usually email or fax. If being passed by email or fax it is important to ensure that the receiving agency is warned that the report is being sent so that it will be received immediately. The report may be transmitted orally by telephone or radio if a written report is not practicable in the circumstances.

P a g e | 65

RAPID HEALTH ASSESSMENT SURVEY Location (area affected):_____________________________________________________

Date: ______________ Prepared by: ___________________________________________

Cleared/authorised: _________________________________________________________

Executive Summary: main problems & needs, the likely evolution, the local response capacity and the additional requirements. 1. Main Issue

Nature of the Emergency The affected area The affected population

2. Health Impact

The direct impact: reasons for alert Other reasons for concern Indirect health impact Pre-emergency baseline morbidity and mortality data, when available Projected evolution of the health situation: main causes of concern in the coming

months

3. Vital Needs: The Current Situation 4. Critical Constraints 5. Response Capacity: Resources that are functioning and close to the affected area 6. Conclusions 7. Recommendations for immediate action.

64

65P a g e | 64

SITUATION REPORT FORMAT - MINISTRY OF HEALTH

This format is to be used to report to the National Health Emergency Coordinator any significant incident relating to emergency & disaster by respective sub-divisions and divisional health teams.

DIVISION SUB-DIVISION IDENTIFICATION OF EMERGENCY

CURRENT SITUATION / GENERAL INFORMATION

MEDIA ISSUES

COMMENTS

Period: Date: Prepared by:

The information above should be passed by the most appropriate method, usually email or fax. If being passed by email or fax it is important to ensure that the receiving agency is warned that the report is being sent so that it will be received immediately. The report may be transmitted orally by telephone or radio if a written report is not practicable in the circumstances.

P a g e | 65

RAPID HEALTH ASSESSMENT SURVEY Location (area affected):_____________________________________________________

Date: ______________ Prepared by: ___________________________________________

Cleared/authorised: _________________________________________________________

Executive Summary: main problems & needs, the likely evolution, the local response capacity and the additional requirements. 1. Main Issue

Nature of the Emergency The affected area The affected population

2. Health Impact

The direct impact: reasons for alert Other reasons for concern Indirect health impact Pre-emergency baseline morbidity and mortality data, when available Projected evolution of the health situation: main causes of concern in the coming

months

3. Vital Needs: The Current Situation 4. Critical Constraints 5. Response Capacity: Resources that are functioning and close to the affected area 6. Conclusions 7. Recommendations for immediate action.

65

66 P a g e | 66

EMERGENCY RATION SCALE This ration Scale will provide approximately 2300 kilocalories and 68 grams protein daily.

Full Scale Sliding Scale Cessation Food Item Amount

for 1 Adult

(for 1 wk)

Amount for 1 Household (average 4

adults) for 1 week

Additional items for

Families with Vulnerable

groups

End of 3 months

(1/2 Ration)

End of 4 months

End of 6 months

Rice 2kg 8kg 4kg Nil Ration Distribution

Stops at6 Months

Flour 1kg 8kg 4kg 10kg Dhal 1/2kg 2kg 1kg 1kg Tinned Meat * 1 tins 4 tins 2 tins Nil Nil Tinned Fish* 1tin 4 tins 2tins 4 tins Nil Skimmed Milk 1/4kg 1kg Nil 1kg 1kg Full Cream Milk Nil Nil 1 packet Nil Nil Sugar 1/4kg 1kg 1kg Nil Oil 1 bottle 1 bottle 1 bottle Nil Salt 1 packet 1 packet 1 packet Nil Curry Powder 100 grams 400 grams Nil Nil Tea Leaves 25 grams 100 grams Nil Nil Water: Children (1L/day) Adults (1.5L/day)

Nil

66

67P a g e | 66

EMERGENCY RATION SCALE This ration Scale will provide approximately 2300 kilocalories and 68 grams protein daily.

Full Scale Sliding Scale Cessation Food Item Amount

for 1 Adult

(for 1 wk)

Amount for 1 Household (average 4

adults) for 1 week

Additional items for

Families with Vulnerable

groups

End of 3 months

(1/2 Ration)

End of 4 months

End of 6 months

Rice 2kg 8kg 4kg Nil Ration Distribution

Stops at6 Months

Flour 1kg 8kg 4kg 10kg Dhal 1/2kg 2kg 1kg 1kg Tinned Meat * 1 tins 4 tins 2 tins Nil Nil Tinned Fish* 1tin 4 tins 2tins 4 tins Nil Skimmed Milk 1/4kg 1kg Nil 1kg 1kg Full Cream Milk Nil Nil 1 packet Nil Nil Sugar 1/4kg 1kg 1kg Nil Oil 1 bottle 1 bottle 1 bottle Nil Salt 1 packet 1 packet 1 packet Nil Curry Powder 100 grams 400 grams Nil Nil Tea Leaves 25 grams 100 grams Nil Nil Water: Children (1L/day) Adults (1.5L/day)

Nil

Page

| 67

ACTI

ONS T

O EN

SURE

SAFE

TY O

F PAT

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S, M

OH ST

AFF A

ND FA

CILIT

IES

Haz

ards

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and

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acti

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espo

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stru

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of th

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and

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the

cond

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of

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nduc

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67

68

Page

| 68

Haz

ards

Prev

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itig

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s Pr

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wha

t’s to

be

done

T

rans

port

s to

be

mov

ed to

hi

gh g

roun

ds

All

inci

dent

s to

be

repo

rted

to

the

MoH

EO

C

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

mili

es a

re s

afe

Tho

roug

h as

sess

men

t on

dam

aged

fa

cilit

ies

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

68

69

Page

| 68

Haz

ards

Prev

enti

on a

nd M

itig

atio

n ac

tion

s Pr

epar

edne

ss a

ctio

ns

Res

pons

e ac

tion

s R

ehab

ilita

tion

and

R

econ

stru

ctio

n ac

tion

s

St

orm

su

rges

Bu

ild s

eaw

alls

to s

top

sea

wat

er

dam

ages

to th

e co

astli

nes

and

heal

th

faci

litie

s al

ong

it

Plan

t coa

stal

tree

s th

at c

an m

inim

ise

salt

spra

y

Cons

truc

tion

of h

ealth

faci

litie

s in

land

Ev

acua

te fr

om c

oast

lines

liste

n cl

osel

y to

war

ning

s of

pot

entia

l st

orm

sur

ges

espe

cial

ly d

urin

g cy

clon

es

Aw

aren

ess

prog

ram

on

stan

dard

op

erat

ion

proc

edur

es d

urin

g st

orm

sur

ge

list

en to

wea

ther

bul

letin

s a

sses

situ

atio

n on

the

grou

nd if

fa

cilit

ies

besid

e co

astli

ne a

nd

evac

uate

if th

ere

is a

need

A

ll in

cide

nts

to b

e re

port

ed to

th

e M

oH E

OC

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

mili

es a

re s

afe

Tho

roug

h as

sess

men

t on

dam

aged

fa

cilit

ies

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

Fl

ood

Av

oid

cons

truc

ting

heal

th fa

cilit

ies

near

rive

r ban

ks a

nd lo

w ly

ing

area

s

Obt

ain

flood

insu

ranc

e fo

r med

ical

eq

uipm

ent

St

ore

reco

rds

in a

saf

e pl

ace

Ev

acua

te fr

om M

oH fa

cilit

ies

besid

e riv

erba

nks

and

low

-lyin

g ar

eas

pron

e to

flo

odin

g

Awar

enes

s pr

ogra

m o

n st

anda

rd

oper

atio

n pr

oced

ures

dur

ing

flood

Li

sten

clo

sely

to w

arni

ngs

of

pote

ntia

l flo

ods

espe

cial

ly

durin

g cy

clon

es a

nd h

igh

tides

S

tay

indo

ors

Clo

sely

wat

ch th

e le

vel o

f w

ater

and

det

erm

ine

if th

ere

is a

need

for e

vacu

atio

n F

ollo

w e

vacu

atio

n pl

ans

Offi

cer I

n-ch

arge

will

com

man

d on

wha

t’s to

be

done

T

rans

port

s to

be

mov

ed to

hi

gh g

roun

ds

All

inci

dent

s to

be

repo

rted

to

the

MoH

EO

C

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

mili

es a

re s

afe

Tho

roug

h as

sess

men

t on

dam

aged

fa

cilit

ies

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

Page

| 69

Haz

ards

Pr

even

tion

and

Mit

igat

ion

acti

ons

Prep

ared

ness

act

ions

R

espo

nse

acti

ons

Reh

abili

tati

on a

nd

Rec

onst

ruct

ion

acti

ons

La

ndsl

ide

Avoi

d co

nstr

uctin

g M

oH fa

ciliti

es o

n st

eep

slope

Avoi

d co

nstr

uctin

g M

oH fa

ciliti

es a

t fo

ot o

f ste

ep s

lope

Iden

tify

loca

tion

that

is n

ot

vuln

erab

le to

any

of t

hese

men

tione

d di

sast

ers

Ide

ntify

pos

sible

land

slide

site

s th

at a

nd

crea

te a

war

enes

s on

it

Disc

uss

the

haza

rd w

ith y

our s

uper

iors

Eva

cuat

e th

e pa

tient

s, s

taff,

fa

mily

and

em

erge

ncy

supp

lies

as s

oon

as p

ossib

le f

rom

the

dang

er a

rea

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

milie

s ar

e sa

fe

Tho

roug

h as

sess

men

t on

dam

aged

fa

ciliti

es

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

Ea

rthq

uake

Bu

ildin

g co

de is

follo

wed

stri

ctly

w

hen

cons

truc

ting

heal

th fa

ciliti

es

Reg

ular

repa

ir an

d m

aint

enan

ces

of

heal

th fa

ciliti

es

Aw

aren

ess

prog

ram

mes

to th

e st

aff a

nd

stick

on

post

er in

all

thre

e la

ngua

ges

on

the

war

d w

alls

for t

he p

atie

nts.

Get

und

er ta

ble

or b

eds

whi

le

at h

ome

to a

void

fallin

g ob

ject

s P

atie

nts

staf

f and

fam

ilies

be

mov

ed a

way

from

slo

pes

with

ro

cks/

tall

build

ings

whi

le

outs

ide

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

milie

s ar

e sa

fe

Tho

roug

h as

sess

men

t on

dam

aged

fa

ciliti

es

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

69

70

Page

| 70

Haz

ards

Pr

even

tion

and

Miti

gatio

n ac

tions

Pr

epar

edne

ss a

ctio

ns

Res

pons

e ac

tions

R

ehab

ilita

tion

and

Rec

onst

ruct

ion

actio

ns

Ts

unam

i

Av

oid

cons

truct

ing

heal

th fa

ciliti

es

alon

g co

astli

ne

Re

loca

te h

ealth

facil

ities

to h

ighe

r gr

ound

s aw

ay fr

om c

oast

s

Em

erge

ncy

evac

uatio

n pl

an

Em

erge

ncy

med

ical s

uppl

ies

Em

erge

ncy

esca

pe ro

ute

Aw

aren

ess

on e

arly

war

ning

sig

ns to

the

MoH

sta

ff an

d fa

mily

at t

he v

ulne

rabl

e ar

eas.

Ru

n to

hig

her g

roun

ds le

avin

g be

hind

all

poss

essio

n

Pr

actic

e of

em

erge

ncy

Sop’

s,

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

milie

s ar

e sa

fe

Tho

roug

h as

sess

men

t on

dam

aged

fa

ciliti

es

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

Fi

re

In

stal

l sm

oke

dete

ctor

s an

d fir

e al

arm

in h

ealth

facil

ities

Ensu

re e

lect

rical

wiri

ng is

cer

tifie

d

Cons

truct

kitc

hen

of fi

re re

sista

nt

mat

eria

l

Ensu

re c

ooki

ng a

rea

in th

e ki

tche

n ha

ve a

n ex

haus

t fan

Inst

all f

ire e

xtin

guish

er n

ear k

itche

n

Cons

truct

esc

ape

rout

e w

ithin

hom

e

Iden

tify

an a

ssem

bly

poin

t out

side

of

heal

th fa

ciliti

es

Em

erge

ncy

esca

pe p

lan

Co

nduc

t fire

figh

ting

train

ing

for M

oH

facil

ities

Cond

uct f

ire fi

ghtin

g dr

ills fo

r MoH

sta

ffs

Co

nduc

t fire

esc

ape

dril

ls at

hea

lth

stat

ions

Awar

enes

s on

the

haza

rd a

t all

stat

ions

Fo

llow

ing

esca

pe p

lan

Pr

iorit

ising

wha

t’s to

be

evac

uate

d

Aler

t by

alar

m o

r cal

ling

out

Tsun

ami

No

tify

NFA

Mak

e a

head

cou

nt o

f fam

ily

mem

bers

upo

n ar

rival

at t

he

asse

mbl

y ar

ea

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

milie

s ar

e sa

fe

Tho

roug

h as

sess

men

t on

dam

aged

fa

ciliti

es

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

70

71

Page

| 70

Haz

ards

Pr

even

tion

and

Miti

gatio

n ac

tions

Pr

epar

edne

ss a

ctio

ns

Res

pons

e ac

tions

R

ehab

ilita

tion

and

Rec

onst

ruct

ion

actio

ns

Ts

unam

i

Av

oid

cons

truct

ing

heal

th fa

ciliti

es

alon

g co

astli

ne

Re

loca

te h

ealth

facil

ities

to h

ighe

r gr

ound

s aw

ay fr

om c

oast

s

Em

erge

ncy

evac

uatio

n pl

an

Em

erge

ncy

med

ical s

uppl

ies

Em

erge

ncy

esca

pe ro

ute

Aw

aren

ess

on e

arly

war

ning

sig

ns to

the

MoH

sta

ff an

d fa

mily

at t

he v

ulne

rabl

e ar

eas.

Ru

n to

hig

her g

roun

ds le

avin

g be

hind

all

poss

essio

n

Pr

actic

e of

em

erge

ncy

Sop’

s,

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

milie

s ar

e sa

fe

Tho

roug

h as

sess

men

t on

dam

aged

fa

ciliti

es

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

Fi

re

In

stal

l sm

oke

dete

ctor

s an

d fir

e al

arm

in h

ealth

facil

ities

Ensu

re e

lect

rical

wiri

ng is

cer

tifie

d

Cons

truct

kitc

hen

of fi

re re

sista

nt

mat

eria

l

Ensu

re c

ooki

ng a

rea

in th

e ki

tche

n ha

ve a

n ex

haus

t fan

Inst

all f

ire e

xtin

guish

er n

ear k

itche

n

Cons

truct

esc

ape

rout

e w

ithin

hom

e

Iden

tify

an a

ssem

bly

poin

t out

side

of

heal

th fa

ciliti

es

Em

erge

ncy

esca

pe p

lan

Co

nduc

t fire

figh

ting

train

ing

for M

oH

facil

ities

Cond

uct f

ire fi

ghtin

g dr

ills fo

r MoH

sta

ffs

Co

nduc

t fire

esc

ape

dril

ls at

hea

lth

stat

ions

Awar

enes

s on

the

haza

rd a

t all

stat

ions

Fo

llow

ing

esca

pe p

lan

Pr

iorit

ising

wha

t’s to

be

evac

uate

d

Aler

t by

alar

m o

r cal

ling

out

Tsun

ami

No

tify

NFA

Mak

e a

head

cou

nt o

f fam

ily

mem

bers

upo

n ar

rival

at t

he

asse

mbl

y ar

ea

Tre

at th

e in

jure

d im

med

iate

ly

Ens

ure

that

the

staf

f and

thei

r fa

milie

s ar

e sa

fe

Tho

roug

h as

sess

men

t on

dam

aged

fa

ciliti

es

Prio

ritise

nee

ds in

rega

rds

to h

ealth

ap

proa

ch

Atte

nd a

ccor

ding

to re

sour

ces

avai

labl

e E

nviro

nmen

tal H

ealth

ass

essm

ent

with

its

mea

sure

to b

e co

nduc

ted

Page

| 71

Haz

ards

Pr

even

tion

and

Mit

igat

ion

acti

ons

Prep

ared

ness

act

ions

R

espo

nse

acti

ons

Reh

abili

tati

on a

nd R

econ

stru

ctio

n ac

tion

s

D

roug

ht

In

stal

l bac

k-up

wat

er ta

nks

at

hosp

itals

In

stal

latio

n of

wat

er e

fficie

nt

laun

drie

s, to

redu

ce w

ater

use

Stoc

k up

on

extra

line

n an

d eq

uipm

ent f

or u

se d

urin

g dr

ough

t sit

uatio

ns

Emer

genc

y w

ater

sup

ply

plan

for h

ealth

fa

ciliti

es

Co

nduc

t wat

er s

avin

g dr

ills

Aw

aren

ess

amon

g he

alth

sta

ff on

wat

er

savi

ngs

Re

gula

r mai

nten

ance

of w

ater

tank

s

Ensu

re w

ater

tank

s ar

e fu

ll

Follo

w c

limat

e fo

reca

sts

to a

ntici

pate

dr

ough

t per

iods

Emer

genc

y sa

nita

tion

and

hygi

ene

plan

s

Im

plem

enta

tion

of w

ater

sa

ving

pla

n

Emer

genc

y w

ater

sup

ply

e.g.

vi

a tru

cks

from

WAF

.

Impl

emen

t em

erge

ncy

sani

tatio

n an

d hy

gien

e pl

ans

Ev

alua

tion

of e

mer

genc

y w

ater

, sa

nita

tion

and

hygi

ene

plan

s

Iden

tifica

tion

of le

sson

s le

arnt

Inco

rpor

atin

g le

sson

s le

arnt

in

futu

re e

mer

genc

y w

ater

, san

itatio

n an

d hy

gien

e pl

ans.

71

72P a g e | 72

EMERGENCY CONTACT NUMBERS

Listed below are the contacts of the prominent staff from Divisional to Sub – divisional level, those that will be needed before, during and after disasters.

DMOs & SDMO’s List

No. TITLE ADDRESS PHONE 1. DMO Central Cent/East Office, Namosi Hs. Suva 3315331 2. DMO Eastern Cent/East Office, Namosi Hs. 3314988 3. DMO Northern Northern Health, Ro Qomate Hs, Labasa 8812522 4. DMO Western Western Health, Vidilo House, Lautoka 6660411 5 SDMO Macuata Northern Health, Ro Qomate Hs Labasa 8812522 Ext 7402 6 SDMO Savusavu Savusavu Hospital, Savusavu 8850444 7 SDMO Bua Nabouwalu Hosp, Nabouwalu 8836044 8 SDMO Taveuni Waiyevo Hospital, Taveuni 8880444 9 SDMO Nadroga/Navosa Sigatoka Hosp, Sigatoka 6500455 10 SDMO Serua/Namosi Navua Hosp, Navua 3460007 / 3460090 11 SDMO Nadi Nadi Hospital, Nadi 6701128 12 SDMO Lautoka/Yasawa Western Health, Vidilo Hs. Lautoka 6660411 13 SDMO Ba Ba Mission Hosp, Ba 6674022 14 SDMO Tavua Tavua Hosp, Tavua 6680444 15 SDMO Ra Rakiraki Health Centre, Ra 6694368 16 SDMO Kadavu Vunisea Hosp, Tavuki, Kadavu 3620788 17 SDMO Lakeba Lakeba Hospital, Lakeba, Lau 8823153 18 SDMO Lomaloma Lomaloma Hosp, Vanuabalavu 8282222 19 SDMO Lomaiviti Levuka Hosp 3440221 / 3440088 20 SMO Rotuma Rotuma Hosp 8891090 21 SDMO Rewa Nausori Health Centre 3477195 22 SDMO Tailevu Korovou Hosp, Korovou, Tailevu 3430044 23 SDMO Naitasiri Vunidawa Hosp, Naitasiri 3435096 24 SDMO Suva 2nd Floor Cent/East, Namosi Hs 3314988 25 MS CWMH CWM Hospital 3215247 26 MS Labasa Labasa Hospital 8811444 27 MS Lautoka Lautoka Hospital 6660399 28 MS St. Giles St Giles Hospital 3381399 29 MS Tamavua Tamavua/Twomey Hospital 3321499

72

73

P a g e | 73

External Contact Listing

Hazards Lead warning agency Lead response agency Supporting agencies Cyclone Meteorology Department

Namaka, Nadi Phone: 672 4888

National Disaster Management Office1 Knolly Street, Suva Phone: 331 9255/331 9250/331 8099

Police, RFMF, Navy, National Fire Authority, Divisional Commissioners, District Officers, Red Cross

Flood Meteorology Department Namaka, Nadi Phone: 672 4888

National Disaster Management Office1 Knolly Street, Suva Phone: 331 9255/331 9250/331 8099

Police, RFMF, Navy, National Fire Authority, Divisional Commissioners, District Officers, Red Cross

Drought Meteorology Department Namaka, Nadi Phone: 672 4888

National Disaster Management Office1 Knolly Street, Suva Phone: 331 9255/331 9250/331 8099

Landslide NDMO, RFMF, National Fire Authority, Divisional Commissioners, District Officers, Red Cross

Earthquake Mineral Resource Department, 241 Mead Road, Nabua Phone: 338 3910

National Disaster Management Office1 Knolly Street, Suva Phone: 331 9255/331 9250/331 8099

Police, RFMF, Navy, National Fire Authority, Divisional Commissioners, District Officers, Red Cross

Tsunami Meteorology Department Namaka, Nadi Phone: 672 4888

National Disaster Management Office1 Knolly Street, Suva Phone: 331 9255/331 9250/331 8099

Police, RFMF, Navy, National Fire Authority, Divisional Commissioners, District Officers, Red Cross

Volcano Mineral Resource Department, 241 Mead Road, Nabua Phone: 338 3910

National Disaster Management Office1 Knolly Street, Suva Phone: 331 9255/331 9250/331 8099

Police, RFMF, Navy, National Fire Authority, Divisional Commissioners, District Officers, Red Cross

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