EphraimJF

the interactive intranet

people, structure & reality

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defining the terms

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information

words & numbers

images

written or spoken

still or moving

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static

doesn’t change much

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core

the center of

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news

new information

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collaboration

working together

EphraimJF

interactivity

active engagement and interaction

EphraimJF

interactivity is between

you

and

other people

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and between

you

Information~~~~~~~~~~~~~~~~~~~~~

and

information

EphraimJF

Interactivity.

you

Information~~~~~~~~~~~~~~~~~~~~~

EphraimJF

generativity

creating something new through interactivity

EphraimJF

generativity

creating something new through interactivity

you

Information~~~~~~~~~~~~~~~~~~~~~

EphraimJF

generativity

creating something new through interactivity

you

Information~~~~~~~~~~~~~~~~~~~~~

EphraimJF

the elements of an intranet

EphraimJF

core information

from the bottom up

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core information

purpose

reference standardsaccountability

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core information

examples

strategic planstaff directorypoliciestrainingsbranding guidelines

EphraimJF

core information

operational news

purpose

basic informationsupport of daily work technical proficiencybusiness continuity

EphraimJF

core information

operational news

examples

network maintenancenew travel policynew finance formoffice closingchanges to benefitstimesheet deadlinenew staffinternal posting

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core information

operational news

organizational news

purpose

inspire support prioritieskeep staff informedconnect the piecesensure consistent understanding

EphraimJF

core information

operational news

organizational news

examples

letter from the presidentnew program initiativeevaluation frameworklaunch of a websitenew office openingnew tech systempublic accolades

EphraimJF

core information

operational news

organizational news

team/unit news

purpose

informcommunicateshare informationbuild community

EphraimJF

core information

operational news

organizational news

team/unit news

examples

program updatesnew grantsnew partnerships eventsmilestonesteam newsletters

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

purpose

working togethersharing informationcommunicating updatesfocusing the teamcommon spaceprivacy

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

examples

writing documentsediting documentsshared calendarsshared to-do listsshared filesshared linksshared news

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

purpose

engagementsharinglearningcreating communicatingbuilding communitygroup intelligencegrowing

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

examples

user profilesdiscussion forumsgroup chattaggingin-line commenting user ratings of informationrating-weighted search

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generating information

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

centralized functionsIT, HR, finance, RPD, executive office

who generates it?

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

teams departments, work groups

who generates it?

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity individuals you, me and all of them

who generates it?

EphraimJF

nature of the information

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

mostly static

nature of the information

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

updated regularly

nature of the information

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

in process

nature of the information

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity constantly generated

nature of the information

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

a complete intranet

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

has all these things

a complete intranet

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

but this can’t all be done at once.

EphraimJF

what is required?

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

what is required?

standard formatssystems for approvalconsistent updatinglinking to related informationclear responsibilities for postingcontent responsibility in job descriptionsinventory of core informationtraining

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

what is required?

standard formatsquality standardsconsistencyidentified recurring announcementsclear responsibility for postingcoordination of responsible departmentslinks to related informationcalendar of announcementscontact info for follow uptraining

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

what is required?

responsibility for writingapproval systemfollow up mechanismscoordination of responsible departmentscalendar of communicationsresponsibility for planninglinks to related informationinternal communications plantraining

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

what is required?

standard formatsquality & content standardsconsistent updatingmotivation to postinterested readersclear responsibilities for writingsystems for identifying relevant contenttraining

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

what is required?

interested staffcommitted managerseasy accessclearly defined teamsclear expectations for each teamclear links to work flowsclear support of business processestraining

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

what is required?

standards of professionalismsupportive work culturevalue placed on learning & innovationknowledge management strategy training

EphraimJF

interactivity

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

read, find

user interactions

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

post, edit

user interactions

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity comment, rate, tag, create

user interactions

EphraimJF

interactivity in a search featuresearch results show:

related material what other readers also read other material by the author comments on the material other staff’s ratings

core information

operational news

organizational news

team/unit news

collaboration

interactivity

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

the value of interactivity

engaged usersubiquitous knowledge sharingrapid learningconstant knowledge generation sense of communityshorter learning curvesinnovation

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

the value of interactivity

generativityyou

Information~~~~~~~~~~~~~~~~~~~~~

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

the scope of interactivity

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

the impact of interactivity

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

the impact of interactivity

all information has the potentialfor learning and knowledge creation

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

this is

information

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

information

communication

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

information

communication

learning

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

the intranet enabled for knowledge sharing

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

a learning organization’s intranet

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

competitive advantage

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

competitive advantage in an information environment

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

competitive advantage in an information environment

that is rapidly changing

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

competitive advantage in an information environment

that is rapidly changing constantly

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

capitalizing on people’spotential

this is

EphraimJF

core information

operational news

organizational news

team/unit news

collaboration

interactivity

enterprise 2.0

this is

EphraimJF

this is an intranet as a knowledge management tool.