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The Human Chain

Introduction

The Human Chain Ltd

www.thehumanchain.com

Document V3.16 30_06_2015

who we are and our customers

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specialists in developing new propositions from

concept to launch

UK based business

and technology consultancy

leadership in use of mobile, e&m-commerce,

contactless/NFC, identity and

authentication

digital service realisation test & learn, POC, pilot & demo

digital services toolkit

what we do

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technology

consultancy

business consultancy

digital service

realisation test and learn, PoC and

demo toolkit

DST

supporting service evolution – our DST capabilities

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discovery “test & learn” - test/learn demo

environment

- existing service

- facilitating rapid

mobile and web

service realisation

alpha “proof of concept” - agile and iterative

proof of concept

environment

- quick & easy

integration to

existing systems

beta “pilot/trial” - e2e piIot/trail

environment

- user centric

testing

- commercial grade

pre-production

current areas of expertise and knowledge

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TSM (trusted service

management)

embedded SIM/eUICC

payments innovation mobile wallets

HCE/tokenization secure elements and TEE‟s

delivery of new product and service introduction

NFC and

contactless

loyalty, offers, ticketing, access control… into mobile

bricks, e, & m commerce strategy

Identity and authentication

BLE m2m

IoT

key partners

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Digital Works Consulting

digital transformation experts

CGI Tier 1 systems integrator

SecureKey trusted identity platform and strong

multifactor authentication

Helixion payments app

and wallet developers

Fidesmo SP TSM in transit ticketing

Nuance world leader in voice biometrics

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Contact

Tim Jefferson

The Human Chain Limited Magdalen Centre

The Oxford Science Park

Oxford

OX4 4GA

United Kingdom

Mob: +44 7836 660 419

Tel: +44 1865 784 386

Fax: +44 1865 784 387

E-mail: timj@thehumanchain.com

Web: http://www.thehumanchain.com

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Case Studies

Weve

Support Weve in becoming a Data Attribute Provider

to the Government‟s IDAP 2 Procurement

Develop a strategy for Weve to exploit MNO customer

data attributes in the commercial digital and mobile

Identity space

Build a detailed business plan and revenue model,

whilst gaining a detailed understanding of the market

demand for identity attributes

CGI – Major Systems Integrator

Provide identity and authentication subject matter

expertise to support government and commercial bid

teams

Provide knowledge transfer and learnings through

workshops and 121s to rapidly increase in-house

knowledge and expertise on identity ecosystem

development in UK and internationally

Speed time to market for CGI by suitable partner

engagement and opportunity assessments

Identity and Authentication I

AT&T and SecureKey Demo

Selected to provide an e2e outsourced demo service

for the leading trusted identity platform and strong

multifactor authentication provider

Defined and delivered in rapid timeframe the demo for

SecureKey and their leading US reseller AT&T

MyBank demo using soft and hardward based secure

elements (SEs) in mobile, browser along with Intel IPT

Supporting up to 500 global sales and marketing staff

SecureKey Concierge CRA GSMA Demo

Developed and deployed a verified mobile number

mID e2e interactive demo for SecureKey and the

GSMA for MWC2014

An extension of the existing live Bank ID SecureKey

Concierge service for the Canadian Revenue Agency

(CRA)

Created a secure mobile app that allows end users to

choose attributes shared

Partners:

Identity and Authentication II

Assure UK

Started as joint GSMA and OIX Project to develop the

ID ecosystem in the UK and stand up a UK

commercial trust framework and neutral federated

identity hub

Actively engaged at SteerCo level, working with

vertical market relying parties, attribute providers and

technology providers to understand and meet Identity

authentication attribute needs and requirements

Supported market engagement strategy – helping

develop the go to market strategy and also engage

with banking, telco and retail vertical market relying

parties

Major MVNE

Provided market knowledge and education around

developing the identity and authentication market

Reviewed internal skills and expertise to provider

identity and authentication solutions for MVNOs

Carried out market entry/go to market assessment

Identity and Authentication III

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MAAM – Mobile Adaptive

Authentication Manager - Demo GDS – IDAP/Verify use

cases

- test federated identity services

- commercial grade test/learn

demo environment

- POC/trials platform

- testing user-centric choice

- fast/easy integration to existing

systems

- proving adaptive authentication

technologies – voice and face

recognition…

- mobile SDK‟s, mobile and web

apps & APIs

- adaptive web dashboard

Identity and Authentication IV - MAAM

BarclayCard – Mobile Payment Deployment

Technical project management to support solutions

provider in developing mobile wallet payment

applications

Provide technical support and management to

development team to ensure effective mobile

application development and testing

Trüb

Mobile – market intelligence, education and

strategy

TSM – market analysis, service definition and value

proposition development

Client engagement strategy

Big 4 Management Consultancy

MNO P2P payments analysis

Market analysis of the role of P2P and NFC in

MNO/Carrier payment strategies

Definition of mobile P2P payment proposition

Payments I

Major European Postal Service

Review and validate new e-commerce secure pin

solution

Build value proposition to validate with e-tailers

and PSPs

Report structured findings and recommendations

Major Device Manufacturer

Capture business and technical requirements to

add card payments acceptance functionality to

mobile devices

Payments acceptance solutions market analysis

Define and manage end to end RFI process to

procure defined solution

Mobile Point of Sales (mPOS) White Paper

Author thought leadship White Paper

“New Entrants disrupting the established

payments acceptance business”

www.thehumanchain.com/publications

Payments II

Transport for London

Evaluation of mobile NFC for ticketing

Impact analysis on existing Oyster card scheme

Definition and scoping of „pay at gate‟ open EMV

payment solution including back end integration

with existing infrastructure

Major Carrier/MNO

Market entry evaluation as part of NFC launch

Business and Pricing models to drive value for

carrier

Formal vendor selection/partner engagement

Major Carrier/MNO

Market entry evaluation for ticketing and

physical/digital access

Deep dive residential/corporate/campus

business and revenue modeling

Digital key product development

Partner engagement

Travel, Ticketing and Access

Hilton

Loyalty, remote check in and contactless lock

strategy

e2e CRM exploiting full mobile capabilities, incl.

NFC integrating with Hilton systems

Starwood

e2e CRM and mobile loyalty strategy – touch

point analysis and pilot definition

Remote check in, on property resource

management and mobile engagement strategy

Mobile and NFC market intelligence & education

Assa Abloy Hospitality – “Mobile Keys Project”

Design and develop market-disruptive mobile

digital key service from e2e

Market entry evaluation – including business,

revenue modeling, technology proof of concept

Ecosystem development and partner engagement

Pilot scoping, definition and management

Loyalty, Access and CRM

Workshops – Tier 1 Carrier/MNO

Define, organise and run series of workshops to

educate, provide knowledge transfer and capture

feedback on m-commerce service introduction

Provide mobile, payments, ticketing and retail

industry expertise

Detailed pre read and post workshop reports

Webinar – Tier 1 Carrier/MNO

Author and deliver m-commerce workshop to MNOs

MVNO customers and staff

Focus on mobile payment, marketing, advertising,

coupons, offers, loyalty and access

Provide industry thought leadership live on televised

webinar

Tier 1 Banking and Telco Technology Provider

Author major Analysts Keynote presentation on

current trends in mobile for banking and telco world

Focus on new revenue streams, deeper customer

engagement and mobile as the channel of choice

Workshop, Webinars and Keynotes

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Contact

Tim Jefferson

The Human Chain Limited Magdalen Centre

The Oxford Science Park

Oxford

OX4 4GA

United Kingdom

Mob: +44 7836 660 419

Tel: +44 1865 784 386

Fax: +44 1865 784 387

E-mail: timj@thehumanchain.com

Web: http://www.thehumanchain.com

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