Diwali chakali ( Indian Diwali Snacks) ppt by Prof.Dr.R.R.Deshpande
THE HEAT IS ON! · Exhibition: Sport in the Struggle Exhibition Diwali Fair 2015 Concert: Rhythm of...
5
NEWSLETTER As all of us who work in tourism know, the next 8 to 10 weeks are critically important, not only in sustaining and growing our industry, but also realising the potential of this important sector to create jobs and sustain tourism-related livelihoods in our city. BC Tourism has been hard at work throughout the year, alongside our many tourism partners, to prepare for the summer season. We have travelled extensively throughout the country, and indeed around the world, to promote the Buffalo City brand, and we’ve utilised every platform available to us to communicate the bounty of our tourism offerings. Now it’s up to you, and we call on all product owners, tour operators and other tourism stakeholders to unite in making this the best season ever. As has often been pointed out, tourism is a team sport. We all benefit from it, but we all have to contribute to making it a vibrant and lucrative industry that benefits our city. Let’s show the rest of the country, and the world, why Buffalo City is a must-visit. TOURISM NOV2015 My Buffalo My Buffalo Competition Competition THE HEAT IS ON! 2015/16 SUMMER SEASON Our theme for the 2015/2016 summer holidays is The Heat is On! and we have a fantastic line-up of events to usher in what we trust will be a bumper season. The current list is by no means final, as we are continuously adding events and attractions, which will be communication to you, or stakeholders, as the wider public through an extensive and aggressive social media campaign in the weeks to come. Some early highlights to diarise in the meantime: SWITCHING ON THE LIGHTS 27 November - Mdantsane 28 November - East London 29 November - King Williams Town CRUEL SUMMER PICNIC BUFFALO PARK 28 November – A social festival that brings together South Africa`s biggest DJs and performers in one event! Not to be missed. BERLIN NOVEMBER 28 November SUMMER CARNIVAL 12 - 13 December - King William’s Town 15 - 16 December - Mdantsane 18 - 19 December - East London BUYELEKHAYA JAZZ FESTIVAL 20 December MDANTSANE SUMMER FESTIVAL 26 December 078 320 2149 Buffalo City Tourism
Transcript of THE HEAT IS ON! · Exhibition: Sport in the Struggle Exhibition Diwali Fair 2015 Concert: Rhythm of...
NEWSLETTER
As all of us who work in tourism know, the next 8 to 10 weeks are critically important, not only in sustaining and growing our industry, but also realising the potential of this important sector to create jobs and sustain tourism-related livelihoods in our city.
BC Tourism has been hard at work throughout the year, alongside our many tourism partners, to prepare for the summer season. We have travelled extensively throughout the country, and indeed around the world, to promote the Buffalo City brand, and we’ve utilised every platform available to us to communicate the bounty of our tourism offerings.
Now it’s up to you, and we call on all product owners, tour operators and other tourism stakeholders to unite in making this the best season ever. As has often been pointed out, tourism is a team sport. We all benefit from it, but we all have to contribute to making it a vibrant and lucrative industry that benefits our city.
Let’s show the rest of the country, and the world, why Buffalo City is a must-visit.
TOURISMNOV2015
My BuffaloMy Buffalo CompetitionCompetition
THE HEAT IS ON!
2015/16 SUMMER SEASON
Our theme for the 2015/2016 summer holidays is The Heat is On! and we have a fantastic line-up of events to usher in what we trust will be a bumper season. The current list is by no means final, as we are continuously adding events and attractions, which will be communication to you, or stakeholders, as the wider public through an extensive and aggressive social media campaign in the weeks to come.
Some early highlights to diarise in the meantime:
SWITCHING ON THE LIGHTS27 November - Mdantsane28 November - East London 29 November - King Williams Town
CRUEL SUMMER PICNIC BUFFALO PARK28 November – A social festival that brings together South Africa`s biggest DJs and performers in one event! Not to be missed.
BERLIN NOVEMBER28 November
SUMMER CARNIVAL12 - 13 December - King William’s Town15 - 16 December - Mdantsane18 - 19 December - East London
BUYELEKHAYA JAZZ FESTIVAL20 December
MDANTSANE SUMMER FESTIVAL26 December
078 320 2149Buffalo City Tourism
BERLIN NOVEMBER
2015 will see the second edition of the Eastern Cape’s flagship traditional horse racing and lifestyle event on 28 November 2015, with lots of scintillating attractions awaiting revelers.
Dubbed the Berlin November, spectators and participants alike are in for an entertainment extravaganza raging from traditional horse racing of different distances, fashion shows, craft stalls, music festival, food court and children’s village.
The event is the last of the province wide Premier Horse Racing League, which starts in districts who then qualify for participation in the Finale. About 240 horses will come from districts while 20 is reserved for other provinces such as KZN, Free State, Northern Cape, Lesotho etc.
According to Luthando Bara, the founder of the League “Due to huge demand for participation we have increased participation to 260 participants, beyond this number we will have to stage the race in two days” We have discussed this issue with the districts and agreed on the limit. About 4 of % districts have already staged their qualifying race. A total of R310 000 prize money is at stake while districts will compete for a R60 000 stake for the overall top 3.
This means that the Finale will see only the top, fast, agile and well conditioned horses participate, he added.
Leading a high powered entertainment line-up are multi-award winning hip hop artists Khuli Chana, Heavy K, Dj Vetkoek vs Mahoota, Maggz & Moozlie, WTF, and a sizzling local line-up featuring PK, Mfundisi, Etv’s Dj Shony, Lungaz, Kingwave, Yoba, Jigga, Tonic Blackman and Charlie Deesptar and many. There will be a dedicated craft hub where locals can ply their trade.
Bara said the Berlin November which takes place on 28 November, at the Berlin race course confirmed that “planning is full steam ahead and the wait is almost over – social media is abuzz with this event which is set to revitalise the economy of the area, grow the sport tourism. Our ultimate goal is to monetize horse racing to a tool to fight growing poverty, promoting small town regeneration and rural development, local economic development and job creation.
Local revelers can hob-nob with the rich and famous, leading government officials and captains of industry in the VIP village which will boast various marquees going for prime. “All these elements are traditionally associated with a discerning lifestyle for individuals who have an appetite for luxury but we are bringing these to the doorstep of locals at an affordable rate” added Bara.
“This year we have curated an event with a rich tapestry of VIP lounges, contemporary design couture, entertainment and gourmet food. We are offering a best in class experience which is unrivalled in the Eastern Cape and there is growing interest from the private sector to use the facility on the day for their year-end functions. With looming budget cuts this event offers a celebrity spectacle, loads of fun while you can indulge privately with our various VIP marque options” concluded Bara.
The event races starts in the morning and runs until 15:30 with a short award ceremony to the best jockey and overall winner. The action packed music festival will proceed until the morning. Tickets at Computicket, Checkers and ExAfrica Lounge in Quigney.
For more enquiries: Mziwethu Sanda043 735 13012
BUYEL’EKHAYA JAZZ FESTIVAL We’re proud to announce the official Buyel’Ekhaya Pan African Music Festival line-up for 2015!
> Caiphus Semenya
> Nathi Mankayi
> Thandiswa Mazwai
> Zonke Dikana
> Cassper Nyovest
> Mi Casa
> Rikhado Makhado aka Riky Rick
> MyNameIs Busiswa
> Lulo Cafe
One of the most important ways in which we can all contribute to a successful season, and to entice our visitors to return year after year, is to ensure that each and every tourist has a positive and memorably experience. This begins and ends with a commitment to service excellence – which is why tourism bodies around the world are prioritising service charters as a critical tool towards growth and sustainability.
What does this mean for Buffalo City business owners and tourism partners? According to the national Department of Tourism’s Service Excellence Requirements, a positive tourism experience hinges on the following key components:
• Professionalism and training of staff in service proficiencies
• Value for money
• Flexibility and choice of products and services
• Professional interaction with guests
• Guest-focused attitude (staff and management)
• Guest-centred processes (systems and processes)
• Efficient service recovery
• Service Excellence-orientated organisational behaviour
• Constructive peer reviewing
Cultivating a culture of service excellence in your tourism business - regardless of the nature of your business - is dependent on getting complete buy-in from all staff.
6-Point Service Excellence Game Plan
• Sit with your employees to discuss what your business and service goals are, how they can contribute and what the likely benefits are to all concerned for trying to be better at what you do.
• Together with them, develop a ‘Service Promise’, or similar, which captures a shared vision of what you all want to achieve in terms of service quality.
• Communicate that promise widely to employees and customers.
• Allocate individual responsibilities for elements of the drive towards service excellence.
• Set clear service goals (collective and individual) to provide tangible targets related to your service promise
• Discuss service quality at every meeting or briefing you ever have, make it the norm to talk about the service promise, and don’t only focus on service issues when something ‘goes wrong’.
Together, we can begin to unlock Buffalo City’s vast tourism potential, and elevate our beautiful region to its rightful place as a global tourist destination.
Our final newsletter for 2015, which will be distributed at the end of November, will contain all the latest information on our December events calendar, and give more detail on each of the headlining events mentioned above.
Good luck with your seasonal preparations, and remember: Tourism is a team sport. Let’s work together to put Buffalo City on the map.
SERVICE EXCELLENCE
East London Airport 043 736 3019
LED Department, 043 705 2111Fleet Street
27 Taylor Street, 043 642 1215King William’s Town
Wall of Fame, 040 656 2062Main Road, Dimbaza
www.bctourism.co.za
Find us at any of the Metro’s four dedicated tourism offices
1
2
3
4
5
6
Download the BC TOURISM APP
20 DECBUFFALO PARK
CAIPHUS SEMENYANATHI MANKAYITHANDISWA MAZWAIZONKE DIKANACASSPER NYOVESTMI CASARIKHADO MAKHADO AKA RIKY RICKMYNAMEIS BUSISWALULO CAFE
BUYEL’EKHAYA
JAZZFESTIVAL
26 DECMDANTSANE
A SUMMER EXTRAVAGANZA SET TO ENTERTAIN CROWDS.
MDANTSANESUMMERFESTIVAL
28 NOVBERLIN
2015 WILL SEE THE SECOND EDITION OF THE EASTERN CAPE’S FLAGSHIP TRADITIONAL HORSE RACING AND LIFESTYLE EVENT, WITH LOTS OF SCINTILLATING ATTRACTIONS AWAITING REVELERS.
BERLINNOVEMBER
27 NOVMDANTSANE
28 NOVEAST LONDON 29 NOVKING WILLIAMS TOWN
SWITCHING ON THE LIGHTS
12-13 DECKING WILLIAMS TOWN
15-16 DECMDANTSANE 18-19 DECEAST LONDON
SUMMER CARNIVAL
28 NOVBUFFALO PARK
A SOCIAL FESTIVAL THAT BRINGS TOGETHER SOUTH AFRICA`S BIGGEST DJS AND PERFORMERS IN ONE EVENT! NOT TO BE MISSED.
CRUEL SUMMER PICNIC
CRUEL SUMMER PICNIC
DATE
01 NovemberSunday
01 NovemberSunday
01 NovemberSunday
01 NovemberSunday
01 NovemberSunday
03 NovemberTuesday
04-05 NovemberWed-Thur
05 NovemberThursday
05 NovemberThursday
06 NovemberFriday
07 NovemberSaturday
09 NovemberMonday
07 NovemberSaturday
11 NovemberWednesday
12 NovemberThursday
12 NovemberThursday
12 NovemberThursday
13 NovemberFriday
13 NovemberFriday
13-14 NovFri-Sat
15 NovemberSunday
20 NovemberFriday
21 NovemberSaturday
21 NovemberSaturday
21-29 NovemberSat-Sun
22 NovemberSunday
27 NovemberFriday
28 NovemberSaturday
28 NovemberSaturday
28 NovemberSaturday
29 NovemberSunday
NOV / DEC HIGHLIGHTS CONTACT
Guild theatre043 743 0704
East London Museum043 743 0686
Jeestesh072 430 8810
Guild Theatre043 743 0704
Buffalo Park Stadium043 709 9710
Mike Simms043 732 1777
Noma Sikhundla 041 585 0824
Pine Creek Restaurant043 732 1101
082 441 0507043 743 2904 Meals
Hemingways043 721 3189
Grand Prix Circuit043 736 1909/4024
Guild Theatre043 743 0704
043 738 5397
Guild Theatre043 743 0704
084 693 2836
Buffalo Park Stadium043 709 9710
CANSA
Guild Theatre043 743 0704
043 705 1151
Buffalo Park Stadium043 709 9710
Buffalo park Stadium043 709 9710
Mark082 440 8840
082 318 9255
043 555 9861
043 705 1154043 736 3619
043 705 1154043 642 1215
Mziwethu Sanda043 735 13012
072 536 4855
043 705 1154043 736 3019
VENUE
Guild TheatreTicket R100
East London Museum
Nutting Hall, StirlingTime: 09h00am-04h00pm. Entry Fee: R20
Guild TheatreTime: 06h00pm
Buffalo Park Cricket Stadium
Nahoon EstuaryTime: 07h30am
East London ICC
Pine Creek Restaurant
EL museum
@ The Venue, Hemingways Time: 08h00pm. Ticket: R150
EL Grand Prix CircuitTime: 06h30pm. Tickets: R50pp
Guild TheatreTime: 07h00pm. Entry: R120pp
Emerald Vale Farm
Guild TheatreTime: 06h30pm
EL Fleet Street
St Andrew Croquel ClubTime: 09h00am
Buffalo Park Cricket Stadium
East London Golf ClubTime: 06h00pm
Guild TheatreTime: 07h30pm
East London ICC
Buffalo Park Cricket Stadium
Buffalo Park Cricket Stadium
Crossway Village
Pioneer Nursery
Sillhoute FarmEntry: R50pp
Thandiswa GeorgeKhunjulwa Sobetwa
Thandiswa GeorgeNdumiso Dondashe
Berlin Horse Racing CourseTime: 08h00amEntry: R100 General, R250 VIP and R1500 Prime Lounge
Buffalo Park StadiumTime: 12h00pmEntry: R150 Pre sale, R250 at the gate
Thandiswa GeorgeKhunjulwa Sobetwa
EVENT
Music entertainment:Rhythm of Grace Live Concert
Exhibition:Sport in the Struggle Exhibition
Diwali Fair 2015
Concert:Rhythm of Grace
Cricket:CSA Provincial vs Western Province
Border Birding: Swift will Talk on Birding in East Africa
11th Annual E ICT Summit. Golf day2 day summit. 2 day Expo & red carpet Gala dinner
Wine & Tapas Evening:
Night at the EL MuseumMeals at Coelacanth Café from 7 pm
Comedy Show:99% Xhosa Comedy
Entertainment:Spook Party
Entertainment:Tats Nkonzo the Clever Black
The Grist Off-Road Duathlon
Entertainment:Date Night at the Opera
Opening of Gillwell Mall
Sign Up Day: University of the third age invites you in the AGM to become a member of the Sign Up for Courses for 2018
Cricket: CSA Provincial vs Eastern Province
Men’s Fun Trail Run:The Toolbox Trot 5km & 10km,
Entertainment:Gino Fabbri is Completely Nuts
BCMM Franchise Expo
Cricket: CSA Provincial vs Eastern Province
Cricket:T20 Challenge Warriors vs Sunfoil Dolphins
Motsepe Foundation
Fun Run:Kwelera to Kei 70km MTB Outride
Bonsai Show:Border Bonsai Show
Entertainment:Wild Coast FM Farm Jam
Switch On the Lights:Mdantsane
Switch On the Lights:King Williams Town
Horse Racing: Berlin NovemberMusic and Fashion show will be available
Cruel Summer: Social Festival with big DJ s that will be performing on stage
Switch On the Lights:East London
NOVEMBER2015
My BuffaloMy Buffalo CompetitionCompetition...Snap ‘n Win
Share your favourite Buffalo City moment, and stand a chance of winning your dream weekend getaway, complete with fine dining, adventure activities, animal interactions and two nights’ luxury accommodation at one of our region’s best hotels or resorts. Just snap a selfie while enjoying your favourite Buffalo City activity - hanging out at the beach, relaxing at your local tavern or pub, playing sport, visiting a museum or art gallery or enjoying a night out on the town. Wherever you and your besties love to hang out, get snapping! We want to see what you love best about Buffalo City.
How to Enter• Snap a selfie (or dig out an existing one taken anytime during 2015)• SMS or Whatsapp to 078 320 2149 • Email [email protected] or post to the Buffalo City Tourism Facebook page. PrizesThe My Buffalo Selfie competition runs until the end of December 2015. We are giving away four dream weekend away packages - one every month from September to December - as well as a host of spot prizes, including dinner vouchers, movie tickets, free admission tickets, and many more. Keep checking our Facebook page for daily updates.
Mak
inw
a M
edia
043
722
331
2
