The Group & Interpersonal Behavior

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By :- Deepanshu Anand

2What is a group ?

By Johnson & Johnson (2006)

A group may be defined as a number of individuals who join together to achieve a goal. People join groups to achieve goals that cannot be achieved by them alone.

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o The social process by which people interact face-to-face in groups

o Group dynamics involves the influence of personality, power, and behavior on the group process

o It helps groups to work effectively.

Group Dynamic

4Types Of Group :-

Types

Formal

A designated work group

defined by an organization's

structure

Informal

A group that is neither formally structured nor

organizationally determined

Stages of group development

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Forming stage Group members get to know each other and reach common goals.

Storming stage Group members

disagree on direction and leadership.

Norming stage Close ties and

consensus begin to develop between group members

Performing stage

The group begins to do its real work.

Explanation continued :-

Adjourning stage

These may include parties or ceremonies that exhibit emotional support or celebration of their success.

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“A situation in which an individual or group frustrates, or tries to frustrate, the goal attainment efforts of the other"

Definition :-

Interpersonal Conflict

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Personal Differences

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Role Incompatibility

Environmental Stress

functional conflict Dysfunctional

conflict Task conflict Relationship

conflict Process conflictThese conflicts are on the basis of interaction view of conflict

Other conflicts

Types of Interpersonal conflicts

People-Focused vs.. Issue-Focused

Informational Deficiencies

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People-focused conflicts are based on emotions and feelings, and are more of a personal attack. Issue-focused conflicts are centered on issues and events, and are more representative of a calm negotiation.

Read more : http://www.ehow.com/fa

cts_5552016_types-interpersonal-conflict.html ”

Explanation :-

People-Focused vs. Issue-Focused

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A common source of interpersonal conflict is personal differences, because every person brings a unique (and often incompatible) set of values, perceptions and expectations to the table.

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Explanation :-

Personal Differences

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Another source of interpersonal conflict is informational deficiencies. Communications are not always received, may be misinterpreted or different conclusions may be drawn based on past experiences.

Explanation :-

Informational Deficiencies

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Role incompatibility may be a cause of interpersonal conflict because of differences between the goals and responsibilities assigned to an individual and what the individual would rather be doing.

Explanation :-

Role Incompatibility

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A stressful environment is another source of interpersonal conflict. Uncertainty of future events and scarcity of resources, such as food or money, can lead to disputes among otherwise friendly individuals.

Explanation :-

Environmental Stress