INTERPERSONAL BEHAVIOUR

PRESENTED BY:- Abhinav Joshi Abhishek Sisodia

Perhaps John Gray is right… “Men are from Mars,Women are from Venus.”

INTERPERSONAL + RELATIONSHIPS

Interpersonal means between persons.

Relationship is how people act, what they say and do.

In conversation a people behaves according to how other behaves.

All people have same basic needs.

Interpersonal relations

between two or more people

People who are good in interpersonal skills are more resourceful and never left alone in difficult times. They are able to get support and help from other people and are more cheerful as compared to those who lack interpersonal behavior.

ITS IMPORTANCE

In today's world, it is impossible to work in isolation.

Help individuals to achieve their goals because of increased contacts with the resourceful individuals.

It helps employees to move up to the organizational ladder much easily and quickly as compared to the people who lack in the interpersonal skills.

People who are good in interpersonal skills are more

resourceful and never left alone in difficult times.

04/12/2023Behavioral Styles

Interpersonal model

Interpersonal skills

7

Personality development

Leadership skills

Interpersonal Intelligence - the ability to relate effectively to others is considered one major form of human intelligence.

Emotional Intelligence - includes interpersonal awareness and empathy and has been found to be more important for personal and professional success than intellectual ability

Developing Effective Interpersonal Skills

Communication and Conversation Skills Be a good listener Nonverbal messages (Acronym: SOFTEN) Be open to topics Communicate ideas precisely and concisely Think before speaking

Human Relation Skills (“People Skills”) Remember names Refer to people by name when interacting Remember information about people Be positive Be complimentary

BODY LANGUAGE

Body language plays a vital role in deciding your interpersonal relationship e.g...If in an discussion we cross or hands on our chest it shows we are not open to others idea and this gives a bad impression thus spoils your relation

Overcoming ShynessStrategies: Be aware of specific situations Block out negative thoughts Observe others Practice relaxing in situations Practice skills of effective interpersonal communication Enroll in small classes Gain a wide knowledge base

Interpersonal Conflicts

Minimizing and Resolving Conflicts: The right time and place Decompress emotionally Allow adequate response time Do not dismiss or discount others Time out or cease fire Make points assertively Focus on specific behavior (use “I” messages)

Interpersonal Communication

Communication

the transmission of information and meaning from one party to another through the use of shared symbols

sender - initiates the process by conveying information has a meaning s/he wishes to communicate encodes the meaning into symbols transmits the message through some channel

receiver - person for whom the message is intended decodes the messages attempts to interpret the sender’s meaning may provide feedback by encoding a message in response

noise- interference in the system that blocks understanding

Types of interpersonal Communication

Non-Verbal Comm. Verbal & Written Comm.

Communication depends heavily on the

Actions Postures Movements Expression of our

bodies.

Formal Conversation

Letters, office memos, Reports.

Informal Conversation

Policies forms,Email etc

The Johari Window is a communication model that can be used to improve understanding between individuals. Developed by Joseph Luft and Harry Ingham (the word “Johari” comes from Joseph Luft and Harry Ingham).

Two key ideas behind the tool:1.Individuals can build trust between themselves by disclosing information about themselves.2.They can learn about themselves and come to terms with personal issues with the help of feedback from others.

TEN WAYS TO IMPROVE YOUR INTERPERSONAL SKILLS

1.Smile2.Be Appreciative3.Pay attention to others4.Practice active listening5.Bring people together

6.Resolve Conflicts7.Communicate Clearly &

Precisely8.Good Sense of Humour9.Empathize With Others10.Don’t Complain or Blame Others Unecessarily

Listening--really listening– is one of the highest forms of respecting another human being

WHY WORRY & GET WRINKLES, BETTER SMILE & GET DIMPLES.

THANK YOU..