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The Best People for the Best Program Realizing Your Return On Your Human Resource Investment.
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Transcript of The Best People for the Best Program Realizing Your Return On Your Human Resource Investment.
The Best People for The Best People for the Best Programthe Best Program
Realizing Your Return On Your Realizing Your Return On Your Human Resource InvestmentHuman Resource Investment
Presented ByPresented ByRecreation ServicesRecreation Services
Jeff Lopez, DirectorJeff Lopez, DirectorRene Lockenour, Associate Rene Lockenour, Associate
DirectorDirectorRickie Johnson, CoordinatorRickie Johnson, Coordinator
Presentation Presentation ObjectivesObjectives
Session participants will learn how Session participants will learn how to. . . to. . .
Best People = Team Best People = Team RecRecApproach staffing as a “winning” Approach staffing as a “winning”
program investment and not just an program investment and not just an enormous line item expense.enormous line item expense.
Best People = Team Best People = Team RecRec
Develop a 4 step program that Develop a 4 step program that includes recruiting, interview, includes recruiting, interview,
orientation and recognition orientation and recognition session that will yield quality session that will yield quality applicants for all positions.applicants for all positions.
Best People = Team RecBest People = Team Rec
Introduce a culture of quality to your Introduce a culture of quality to your operation.operation.
Who are the Best Who are the Best People?People?
What is Team Rec?What is Team Rec?
FirstFirstA unique approach to A unique approach to
hiring part time staffinghiring part time staffing
SecondSecond
A program that A program that protects your protects your investmentinvestment
ThirdThirdA program that A program that
emphasizes a service emphasizes a service culture with culture with
measurable resultsmeasurable results
FourthFourth
A program that A program that emphasizes excellence emphasizes excellence
and responsibilityand responsibility
FifthFifth
A program that creates A program that creates relationshipsrelationships
SixthSixthA program within a program A program within a program
for superior participant for superior participant satisfactionsatisfaction
The Team Rec The Team Rec ApproachApproach
A program within a A program within a programprogram
Approaching Staffing Approaching Staffing as an Investment to as an Investment to
your Programyour Program
Who Are Your Who Are Your Program Program
Participants?Participants?Your Team Rec StaffYour Team Rec Staff
RecruitmentRecruitmentThe KEY to getting the right The KEY to getting the right
people on the teampeople on the team
Recruitment: The Recruitment: The PresentationPresentation
SpeakersSpeakers
MessageMessage
LocationLocation
ImageImage
Recruitment: Recruitment: ExpectationsExpectations
All expectations must All expectations must be clearly outlined…be clearly outlined…
or else?or else?
RecruitmentRecruitment
How Does Your How Does Your Organization Define Organization Define
Success?Success?
RecruitmentRecruitmentThe LOOK of Your The LOOK of Your
OrganizationOrganization
RecruitmentRecruitment
Absolute Rules, Absolute Rules, Values & BehaviorsValues & Behaviors
RecruitmentRecruitment
Qualifications & Qualifications & Preferred ExperiencePreferred Experience
RecruitmentRecruitment
Application MaterialsApplication MaterialsSelection CriteriaSelection CriteriaSelection NotificationSelection Notification
InterviewInterview Initial interviewInitial interview
22ndnd Interview Interview
Hiring RosterHiring Roster
OrientationOrientation
Telling your story and Telling your story and establishing your establishing your
cultureculture
RecognitionRecognitionDedicated Program Dedicated Program
Support SpacesSupport Spaces
RecognitionRecognition
Leadership TeamsLeadership Teams
RecognitionRecognition
•Immediate Feedback•Evaluation
RecognitionRecognition
Plan to Celebrate Plan to Celebrate SuccessSuccess
RecognitionRecognition
Establishing Incentive Establishing Incentive ProgramsPrograms
Special funds and support Special funds and support programs. . .programs. . .
Team Rec ResultsTeam Rec ResultsProgram OutcomesProgram Outcomes
Return On InvestmentsReturn On Investments
RetentionRetention Excellent ServiceExcellent Service LoyaltyLoyalty Satisfied ParticipantsSatisfied Participants Competent StaffCompetent Staff Safe EnvironmentSafe Environment Well Maintained FacilitiesWell Maintained Facilities Quality ProgramsQuality Programs Developed Relationships Developed Relationships
Questions?Questions?