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The 7 habits of highly effective people - Organization behaviour (ob)
Transcript of The 7 habits of highly effective people - Organization behaviour (ob)
The 7 Habits Of Highly Effective People
Organization Behaviour
About the Author and Book
o Late STEPHEN R. COVEY, MBA from Harvard, doctorate degree from Brigham Young University
o Co-founder and vice chairman of Franklin Covey
o International Entrepreneur of the Year Award
o Published in 1989.
o Sold over 25 millions copies (38 languages)
o Most Influential Business Book of the 20th & 21st Century.
•How to reach the career goals set without losing personal and family life ?
•How can I keep a promise I make to myself ?
•How can one really congratulate a friend enthusiastically for achieving some degree of success & recognition without eating his heart out ?
•There's so much to do & there's never enough time. How can I manage my life effectively ?
Common deep personal & professional problems
Habit 1Be Proactive
“I know of no more encouraging fact
then the unquestionable ability of man
to elevate his life by conscious endeavor.”
Habit 1Be Proactive
o Proactivity is the habit of personal vision.o You can either be proactive or reactive.o Don’t wait for events.o Plan well in advance.o Taking decisions in a timely fashion.o Taking responsibility.
The Four Human Endowments:• Self-Awareness• Imagination• Conscience• Independent Will
Habit 1Be Proactive
Habit 2BEGIN WITH THE END IN MIND
To Begin with the End in Mind means to start with a clear understanding of your
destination.
“What lies behind us and what lies before usare tiny matters
compared to what lies within us.”
All Things Are Created Twice All things are created twice: the mental or first creation, and the physical or second
creation I will create results mentally before beginning any activity. leadership is the first creation. Management is the second creation,
Using Your Whole Brain the two unique human endowments that enable us to practice Habit 2 -- imagination
and conscience -- are primarily functions of the right side of the brain. Expand Perspective Visualization and Affirmation
A Personal Mission Statement It describes what we want to be (character) and to do (achievements) You could call a personal mission statement a sort of written constitution - its
power lies in the fact that it’s fundamentally changeless. The key to living with change is retaining a sense of who you are and what you
value.
Habit 2BEGIN WITH THE END IN MIND
Habit 3Put First Things First
“Things which matter most must never be at the mercy of things which matter
least.”
Facilitates effective self management
Focuses on ability to act rather than to be acted upon
Measured by integrity i.e. the values we place on ourselves
Emphasizes on “TO WALK OUR TALK”
THE POWER OF INDEPENDENT WILL
PRINCIPLE OF PERSONAL MANAGEMENT
Habit 3Put First Things First
. Crisis
. Pressing problems
. Deadline-driven projects, meetings, preparations
. Preparation
. Prevention
. Values clarification
. Planning
. Relationship building
. True re-creation
. Empowerment
. Interruptions, some phone calls
. Some mail, some reports
. Some meetings
. Many proximate,pressing matters
. Many popular activities
. Trivia, busywork
. Some phone calls
. Time wasters
. “Escape” activities
. Irrelevant mail
. Excessive TV
I II
III IV
URGENT NOT URGENT
IMP
OR
TAN
TN
ot I
mpo
rtan
t
TIME MANAGEMENT MATRIX
Habit 4 THINK WIN/WIN
“We have committed the golden rule of memory
Let us now commit it to life.”
Habit 4 THINK WIN/WIN
Emotional Bank – A metaphor that describe the amount of trust that’s been built up in a relationship and the feeling of safeness that you
Six Major DepositsUnderstanding the individualsAttending to little thingsKeeping commitmentsClarifying expectationsShowing personal integrityApologizing sincerely when you make a withdrawal
Habit 4 THINK WIN/WIN
Habit 5SEEK FIRST TO UNDERSTAND THEN
TO BE UNDERSTOOD
“The heart has its own reasons which reason knows not of.”
Levels for Listening
• Ignoring
• Practice pretending
• Practice selective listening
• Attentive listening
• Empathetic listening
Principles of Empathic Communication
Habit 5SEEK FIRST TO UNDERSTAND THEN
TO BE UNDERSTOOD
Seek first to understand- Empathic listening•Gets inside another person’s frame of
reference.
•Deep understanding of the problem first.
•10% -words ,30%- sound and 60%- body language
•It gives a person “Psychological Air”.
•It is diagnosing before prescribing
Then seek to be understood:-• Requires high level of courage
• Equally critical in reaching win/win solutions.
“I take as my guide the hope of a saint:in crucial things, unityin important things, diversityin all things, generosity.”
Habit 6Synergize
0
Synergy takes place when two or more people
produce more together than the sum of what
they could have produces separately.\
“The whole is greater than the sum of its parts”
Principles of Creative Cooperation
BLOCKS TO SYNERGY
EGO JELOUSY LOW-TRUSTPROTECTIVEN
ESS
JEALOUSY
ANIEXITY MANIPULATIVE FEAR
DEFENSIVE
ANGRY
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LEVELS OF COMMUNICATIONLEVELS OF COMMUNICATION
TRUST
Synergistic (Win/Win)Synergistic (Win/Win)
COOPERATION
Respectful (Compromise)Respectful (Compromise)
Defensive (Win/Lose or Lose/Lose)Defensive (Win/Lose or Lose/Lose)
Low
High
Low High
VALUING THE DIFFERENCES
CELEBRATE
VALUE
ACCEPT
TOLERATE
Habit 7Sharpen The Saw
“Sometimes when I consider what tremendousconsequences come from little things…I am tempted to think…there are no little things.”
Principal of balanced self-renewal
Four dimensions of renewal
Physical dimensional
Spiritual dimensional
Mental dimensional
Social/emotional dimensional
Habit 7Sharpen The Saw
Conclusion
• You probably should read this book once a year because the principles in it are eternal.
• They’re things that don’t change. As a matter of fact, this is exactly what Stephen says in the book.
• He says that the foundation of growth and success is not about personality and the things that change overnight.
• It’s about character and things that are stable and foundational. He’s talking about truth here, in our opinion.
Why to read this book
• Does not target any specific reader group• Conversely, fluidity of the language ensures that this is
easily read by anyone• Demonstrates personal success with practical
examples of real life situations
We are what we repeatedly do.Excellence, then, is not an act, but a habit.
-- Aristotle