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TENDER PAGE

FOR PROVIDING HOUSEKEEPING SERVICES AT BARODA ZONE FOR ITS VARIOUS BRANCHES/OFFICES IN -11- REGIONS UNDER ITS JURISDICTION SITUATED IN -14- DISTRICTS I.E.

VADODARA, CHHOTAUDEPUR, BHARUCH, RAJPIPLA (NARMADA), GODHRA, MAHISAGAR, DAHOD, SURAT, TAPI (VYARA), AHWA, VALSAD, NAVSARI, DAMAN, SILVASSA”

FOR A INITIAL PERIOD

OF ONE YEAR from the date of award for work.

WHICH MAY BE EXTENDED FOR FURTHER PERIOD OF ONE/TWO YEARS.

TELEPHONE NO. : 0265-2316515.

TENDER DOCUMENT ZO/BZ/HRM/01 dated 20/06/2021

(Tender Documents consists of 41 Pages)

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CONTENTS

SR.NO I T E M PAGE NO

1 DETAILS OF NOTICE INVITING TENDER 3 2 ELIGIBILITY CRITERIA FOR TENDERERS 9

3 GENERAL TERMS & CONDITIONS AND INSTRUCTIONS FOR BIDDERS/TENDERERS 11

4 CHECK-LIST OF DOCUMENTS PLACES IN TECHNICAL BID 13

5 PROCEDURE FOR SUBMISSION OF MONTHLY BILLS FOR RELEASE OF PAYMENT TO BIDDER/TENDERER

18

6 BID FORM ANNEXURE-1 20 7 CERTIFICATE FOR DEPOSIT OF EPF ANNEXURE-2 21 8 CERTIFICATE FOR DEPOSIT OF ESI ANNEXURE-3 22 9 CALCULATION AND DETAILS OF AMOUNT PAID BY AGENCY/FIRM TO

THE WORKERS ANNEXURE-4 23

10 ACCEPTANCE OF TERMS AND CONDITIONS AND PROCEDURE FOR SUBMISSION OF BILLS ANNEXURE-5

24

11 SPECIMEN OF UNDERTAKING REGARDING NON-BLACKLISTING/PROSECUTION OF THE FIRM ANNEXURE-6

25

12 NO DUES CERTIFICATE ANNEXURE-7 26 13 CERTIFICATE OF EXPERIENCE & LIST OF PRESENT AND PAST

CLIENTS ANNEXURE-8 27

14 CERTIFICATE REGARDING TURN-OVER OF TENDERERS ANNEXURE-9

28

15 CERTIFICATE REGARDING CONFIRMATION OF NO.OF WORKERS ANNEXURE-10

29

16 PERFORMA FOR WORKING OUT OF WORKERS AS PER MINIMUM WAGES ACT ANNEXURE-11

30

17 LETTER OF AUTHORIZATION TO SUBMIT BID 31

18 DECLARATION OF NON-TAMPERING OF TENDER DOCUMENT 32

19 DECLARATION PROFORMA FOR SUBMITTING THAT NO RELATIVE(S) OF THE FIRM WORKING IN BANK OF BARODA

33

20 LETTER OF AUTHORISATION FOR ATTENDING BID OPENING 34

21 DETAILS OF TENDER/BIDDER BEING BASED IN ____ AND THEIR OPERATIONS IN THESE AREA

35

22 UNDERTAKING REGARDING HAVING POLICE VARIFICATION OF WORKERS 36

23 TECHNICL BID 37

24 FINANCIAL BID 40

25 SUMMARY OF FINANCIAL BID 41

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NOTICE INVITING TENDER FOR OUTSOURCING OF HOUSEKEEPING SERVICES DETAILS OF NOTICE INVITING TENDER:

Bank of Baroda, Baroda Zone, Zonal Office, Baroda invites Offline Tenders for and on behalf of the Zonal Head, Bank of Baroda, Zonal Office, 5TH Floor, Baroda Bhavan, Alkapuri, Baroda - 390 007, Gujarat, INDIA for “Outsourcing of Housekeeping and Maintenance of premises and toilets/bathrooms of various Approx. -200- Branches/Offices in at present -11- Regions under its jurisdiction and -14- Districts i.e. Vadodara, Chhotaudepur, Bharuch, Rajpipla(Narmada), Godhra, Mahisagar, Dahod, Surat, Tapi (Vyara), Ahwa, Valsad, Navsari, Daman, Silvassa” for the init ial period of one year from the date of award for work which may be extended for further period of one/two years i.e. the contract shall be for initial period of 1 year and on successful completion of one year the same will be renewed for further period of one/two years. (i.e. Total 3 years) as and when required on the existing Terms & Conditions. Please note that contract may be renewed for futher one/two years based on performance review on annual basis. 1. Looking to the volume of work, Bank may also decide regarding Splitting of Order up to L1,L2 & L3 as the case may be at 60%, 20% & 20% respectively and the agencies assigned the job will be matched at the rate / price quoted by L1 bidder. Further the contractors are bind to adhere the minimum wages for Central or State whichever is higher. If the number of bidders in L1 is more than one then the work will be distributed among the top two or three bidders as found suitable by the Bank, in that case L2 and L3 bidders may not get any work. If L1 bidders are more in number the Bank is not bound to award work to all the L1 bidders. Those bidders with good service record will be given preference over other L1 bidders. 2. The bids are invited in a two bid system [Technical and Financial] from reputed firms/housekeeping Contractors. The concerns/Bidders fulfilling the requirements as specified under Eligibility Criteria of this document shall be eligible to apply.

3. The details of work specifications, terms & conditions are outlined in the Annexures to this Offline Tender -

[1] Mode of Tendering :: Interested Bidders may download the tender enquiry documents [TED] from our

Bank’s website by visiting the link “https://www.bankofbaroda.in/zonal-regional-offices-tenders.htm”and submit their tenders by addressing to the Zonal Head, Zonal Office, 5TH Floor, Baroda

Bhavan, Alkapuri, Baroda - 390 007, Gujarat, INDIA along with their technical & financial bid. The Tender should be addressed to the Zonal Head, Bank of Baroda, Baroda Zone, Baroda with words “Bid for Outsourcing of Housekeeping at Baroda Zone of various Approx. -200- Branches/Offices in at present -11- Regions” for initial period of one year from the date of award for work which may be extended for further period of one/two years on successful completion of the contract for outsourcing. The bids are invited in a two bid system [Technical and Financial] from reputed firms/housekeeping Contractors are required to submit in two parts, namely, [1] Technical Bid and [2] Price Bid. The Price Bid will be valid for three [03] years from the date of commencement of the contract.

[2] The Tender enquiry documents will be available on official website “https://www.bankofbaroda.in/zonal-

regional-offices-tenders.htm” from 20.06.2021 to 12.07.2021.

[3] EARNEST MONEY DEPOSIT ::

[i] Earnest Money Deposit of ₹ 2,00,000/- (Those Contractor who submit a valid certificate of registration from National Small Industries Corporation (NSIC) / MSME/KVIC/SSI etc. can be exempted from Earnest Money Deposit ) should be submitted by Bidders by Demand Draft drawn in favour of BANK OF BARODA, BARODA ZONE, BARODA. Bidders submitting their bids should ensure that Earnest Money Deposit [EMD] of ₹ 2,00,000/- [Rupees TWO LACS in the form of Demand Draft/Banker’s Cheque, drawn on any Nationalized Bank or a Scheduled Commercial Bank in India, in favour of BANK OF BARODA, BARODA ZONE, BARODA payable at BARODA.

[ii] The earnest money deposit of a Bidder may be forfeited if the Bidder withdraws its bid during the bid validity period.

[iii] Tender fee is Rs. 5000/- should be submitted by Bidders by Demand Draft drawn in favour of BANK

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OF BARODA, BARODA ZONE, BARODA.

[iv] Unsuccessful Bidder’s - Earnest money deposit will be returned by the Bank within two weeks from closure of the RFP. No interest shall be paid on earnest money deposit to unsuccessful Contractors.

[v] Successful Bidder’s – Earnest Money Deposit [EMD] will be discharged upon the Contractor furnishing the performance guarantee. The EMD of the successful Bidder may be forfeited if the Bidder fails to provide security deposit or furnish performance guarantee within 30 days from the date of Bank issuing letter of intent /work order, for any reason whatsoever and / or the Bidder refuses to accept and sign the contract within 1 month of issue of contract order / letter of intent for any reason.

[vi] MSEs [Micro and Small Enterprise (MSE)] are exempted from paying the Tender Fees and Earnest Money Deposit amount for which, the concerned enterprise needs to provide necessary documentary evidence. For MSEs, Government of India provisions shall be considered while evaluating the tender.

[4] SECURITY DEPOSIT / PERFORMANCE BANK GUARANTEE ::

[i] The successful Bidder shall provide a Performance Guarantee/ Security Deposit within 30 days from the date of receipt of the order or signing of the contract whichever is earlier in the format as provided in Annexure 1 to the extent of 10% of the total contract value or Rs. 18,00,000/- (Rupees Eighteen lakhs only) for the entire period of the contract plus 3 months and such other extended period as the Bank may decide for due performance of the project obligations. The guarantee should be that of a nationalized Bank only, other than Bank of Baroda.

[ii] In the event of non-performance of obligation or failure to meet terms of this Tender the Bank shall be entitled to invoke the Performance Guarantee without notice or right of demur to the selected Bidder.

[5] Tenders will be treated as non-responsive and will be rejected, if Earnest Money Deposit [EMD] is not received along with it, at the initial stage itself stating as “Tenders received without EMD”.

[6] The Bidder should clarify any doubt/query regarding the specification from AGM (HR), Bank of Baroda, Baroda Zone, Zonal Office, Baroda, on any working day between 11.00 A.M. to 5.00 P.M. before last date for submission of Bid/Tender. The Bidder should fulfil eligibility criteria for technical / qualifying bids and should submit all documents attested by authorized person along with the bid. Email id: hrm.sgz@bankofbaroda.co.in .

[7] The Technical Bid will be opened first in the presence of the Tender Committee Members and Bidders. Financial Bids of only technically qualified Bidder shall be opened in the presence of the Tender Committee Members and Bidders. The Bidders, if they wish, can remain present.

[8] Please note that the bids which satisfy the specifications as per our requirement will be considered. The

Schedule is as under:

Particulars Date Time

Start date of submission of Bid/ Tender is 20.06.2021 10.00 a.m.

Pre Bid Inquiry (AGM (HR), Bank of Baroda, Baroda Zone, Zonal Office, Baroda be contacted over telephone at 0265-2316515).

20.06.2021 12.07.2021

Last date and time for submission of Bid/ Tender is 12.07.2021 4.00 p.m.

Opening of Bids ::

Technical Bid 12.07.2021 4.30 p.m.

Financial Bid – Only after process of evaluation of

Technical Bid is complete.

[9] The Technical Bids and the Financial Bids will be opened by the Committee of the Bank. The decision of the committee to reject / accept the bids will be final. No personal enquiry will be entertained.

[10] In the event of any of the above mentioned date being subsequently declared as a Holiday/ Closed Day for this Office, the tenders will be opened on the next working day at the scheduled time.

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[11] TERMS OF PAYMENT ::

[i] The Contractor will submit the monthly bill in duplicate to the Respective Region of his services provided for reimbursement along with certificate of work completion by the officer in charge on the letter head of Contractor and proofs of payment of PF/ESIC payments etc.,. The bill will be paid after making recovery, if any.

[ii] The Contractor shall make regular and full payment to its workers, by crediting in their Bank accounts, as per the law and furnish necessary proof in this regard every month.

[iii] In case of any complaint of non-fulfilment of any obligation under contract, this office reserves right to deduct the amount due from the contract from monthly bills as well termination of the contract.

[12] PENALTIES:

[i] The Contractor will attract a penalty of an amount of ₹ 500/- per person per day corresponding to the unit branch/office in case a person fails to carry out the housekeeping services due to his absence or any other reason which shall be recovered from the consolidated monthly bills.

[ii] The Contractor would ensure that all its personnel deployed under contract behave courteously and decently with the employees/ officers of the concerned Branch/ Office.

[iii] In the event of failure in maintaining the housekeeping services on any day up to desired standards, in part or full, the Contractor is liable for penalty @ ₹ 500/- per day per case, which shall be recovered from the bills or otherwise.

[13] SERVICE LEVEL AGREEMENT AND NON-DISCLOSURE AGREEMENT::

[i] The selected Bidder shall execute ::

[a] Service Level Agreement (SLA), which must include all the services and terms and conditions of the services to be extended as detailed herein, and as may be prescribed or recommended by the Bank; and

[b] Non-Disclosure Agreement (NDA).

[ii] The selected Bidder shall execute the SLA and NDA within two months from the date of acceptance of letter of appointment or as intimated by the Bank.

[iii] All the expenses related to execution of the document such as the applicable stamp duty and registration charges if any shall be borne by the Bidder.

[14] INDEMNITY::

The Bidder shall indemnify the Bank, and shall always keep indemnified and hold the Bank, its Employees, Personnel, Officers, Directors, (here-in-after collectively referred to as “Personnel”) harmless from and against any and all losses, liabilities, claims, actions, costs and expenses (including Attorneys’ fees) relating to, resulting directly or indirectly from or in any way arising out of any claim, suit or proceeding brought against the Bank as a result of breech of terms and conditions of this RFP (request for proposal) or any subsequent agreement.

[15] TERMINATION::

[i] Bank shall have option to terminate / cancel this RFP at any stage without any prior notice. In following events Bank shall terminate this assignment or cancel any particular order, if Bidder ::

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[a] breaches any of its obligations set forth in this assignment or any subsequent agreement and such breach is not cured within thirty (30) Working Days after Bank gives written notice; or

[b] failure by Bidder to provide Bank, within thirty (30) Working Days, with a reasonable plan to cure such breach, which is acceptable to the Bank; or

[c] the progress regarding execution of the contract/ services rendered by the Contractor is not as per the prescribed time line, and found to be unsatisfactory; or

[d] If the services are found unsatisfactory during the contract period.

[e] If deductions of penalty exceeds more than 30 % of the total contract price.

[ii] If Bank terminate or cancel the assignment on the default mentioned in the termination clause, in such case Bank of Baroda reserves the right to get the balance contract executed by another party of its choice. In this event, the Contractor shall be bound to make good the additional expenditure, which the Bank may have to incur to carry out bidding process for the selection of a new Contractor and for execution of the balance of the contract.

[16] DISPUTE RESOLUTION ::

The Bank and the Bidder / selected Bidder shall make every effort to resolve amicably, by direct informal negotiation between the respective Regional Head / Dy. Regional Head where the services are provided and if the same is not resolved the same may be taken up by the Zonal Head / Deputy Zonal Head of the Zone and the Bidder, any disagreement or dispute arising between them under or in connection with the contract.

The decision of Zonal Head / Deputy Zonal Head of the Zone will be final and binding to all. Judgment upon the Award may be entered by court having jurisdiction at Vadodara.

[17] GOVERNING LAWS::

This RFP (Request for proposal) and the subsequent contract shall be governed and construed and enforced in accordance with the laws of India. Both Parties shall agree that in respect of any dispute arising upon, over or in respect of any of the terms of this Agreement, only the courts in the Zone’s i.e. Vadodara location shall have exclusive jurisdiction to try and adjudicate such disputes to the exclusion of all other courts.

[18] BANK OF BARODA RESERVES THE RIGHT TO ::

[i] Reject any and all responses received in response to the RFP.

[ii] Waive or Change any formalities, irregularities or inconsistencies in proposal format delivery.

[iii] Extend the time for submission of all proposals.

[iv] Select the most responsive Bidder satisfying eligibility criteria and technical evaluation.

[v] Select the next most responsive Bidder if negotiations with the Bidder of choice fail to result in an agreement within a specified time frame.

[vi] Share the information/ clarifications provided in response to RFP by any Bidder, with any other Bidder(s) /others, in any form.

[vii] Cancel the RFP/Tender at any stage, without assigning any reason whatsoever.

[viii] Change the time schedule of the RFP for inviting the bids or evaluation thereof.

[ix] Modify the quantity or any specifications related to eligibility or technicalities.

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[x] No obligation to accept the lowest or any other offer received in response to the RFP and shall be entitled to reject any or all of the offers. Bank has full rights to reissue the tender / bid for any reasons felt necessary by the Bank. The Bank’s decision in this regard shall be final, conclusive and have unconditional binding upon the Bidder.

[19] COVENANTS OF THE BIDDER::

[i] The entity is duly incorporated, validly existing and in good standing as per the laws. It has the corporate power and authority to enter into Agreements and perform its obligations there under. The execution, delivery and performance of terms and conditions of this assignment by Bidder and the performance of its obligations under this project are duly authorized and approved by all necessary action and no other action on the part of Bidder is necessary to authorize the execution, delivery and performance under an Agreement.

[ii] The Bidder shall deploy and engage suitably experienced and competent personnel as may reasonably be required for the performance of the services. During the currency of this Agreement, the Contractor shall not substitute the key staff identified for the services mentioned in this Agreement.

[iii] The Bidder shall forthwith withdraw or bar any of its employee/s from the provision of the services if, in the opinion of Bank of Baroda ::

[a] The quality of services rendered by the said employee is not in accordance with the quality specifications stipulated by Bank of Baroda; or

[b] The engagement or provision of the services by any particular employee is prejudicial to the interests of Bank of Baroda.

[iv] Shall be responsible for all negotiations with personnel relating to salaries and benefits, and shall be responsible for assessments and monitoring of performance and for all disciplinary matters.

[v] Shall not knowingly engage any person with a criminal record/conviction and shall bar any such person from participating directly or indirectly in the provision of services under this Agreement.

[vi] Shall at all times use all reasonable efforts to maintain discipline and good order amongst its personnel who are working in the premises of Bank of Baroda.

[vii] shall not exercise any lien on any of the assets, documents, instruments or material belonging to Bank of Baroda and in the custody of the Contractor for any amount due or claimed to be due by the Contractor from Bank of Baroda.

[viii] Shall regularly provide updates to Bank of Baroda with respect to the provision of the services and shall meet with the personnel designated by Bank of Baroda to discuss and review its performance at such intervals as may be agreed between the Parties.

[ix] shall be responsible for compliance of all laws, rules, regulations and ordinances applicable in respect of its employees and agents (including but not limited to Code of Wages Act, 2019, Provident Fund Laws, ESIC Laws, Workmen's Compensation Act) and shall establish and maintain all proper records including, but not limited to, accounting records required by any law, code, practice or corporate policy applicable to it from time to time, including records and returns as applicable under labour legislations.

[x] Shall not violate any proprietary and intellectual property rights of Bank of Baroda or any third party, including without limitation, confidential relationships, patent, trade secrets, copyright and any other proprietary rights in course of providing services hereunder.

[xi] Shall ensure that the quality and standards of materials and services to be delivered or rendered hereunder, will be of the kind, quality and timeliness as specified by the Bank from time to time.

[xii] Shall not work in a manner which, in the reasonable opinion of Bank of Baroda, may be detrimental to the interests of Bank of Baroda and which may adversely affect the role, duties, functions and obligations of the Contractor as contemplated by this Agreement.

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[20] NOTE ::

[i] The issuance of RFP document is merely an invitation to offer and must not be construed as any agreement or contract or arrangement. The Recipient unconditionally acknowledges by submitting its response to this RFP document that it has not relied on any idea, information, statement, representation, or warranty given in this RFP document.

[ii] This RFP document is not a recommendation, offer to enter into a contract, agreement or any other arrangement, in respect of the services. The provision of the services is subject to observance of selection process and appropriate documentation being agreed between the Bank and any successful Contractor as identified by the Bank, after completion of the selection process as detailed in this document.

[21] DISCLAIMER ::

Subject to any law to the contrary, and to the maximum extent permitted by law, the Bank of Baroda and its Directors, Officers, Employees, Contractors, Representatives, Agents, and Advisors disclaim all liability from any loss, claim, expense (including, without limitation, any legal fees, costs, charges, demands, actions, liabilities, expenses or disbursements incurred therein or incidental thereto) or damage, (whether foreseeable or not) (“Losses”) suffered by any person acting on or refraining from acting because of any presumptions or information (whether oral or written and whether express or implied), including forecasts, statements, estimates, or projections contained in this RFP document or conduct ancillary to it whether or not the Losses arises in connection with any ignorance, negligence, inattention, casualness, disregard, omission, default, lack of care, immature information, falsification or misrepresentation on the part of the Bank of Baroda or any of its Directors, Officers, Employees, Contractors, Representatives, Agents, or Advisers.

[22] INFORMATION CONFIDENTIALITY::

This document is meant for the specific use by the Company / person/s interested to participate in the current tendering process. This document in its entirety is subject to copyright laws. Bank of Baroda expects the Bidders or any person acting on behalf of the Bidders to strictly adhere to the instructions given in the document and maintain confidentiality of information. The Bidders will be held responsible for any misuse of the information contained in the document and liable to be prosecuted by the Bank, in the event of such circumstances being brought to the notice of the Bank. By downloading the document, the interested party is subject to confidentiality clauses.

Sd/-xxx

[ ]

ZONAL HEAD BANK OF BARODA

BARODA ZONE

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ELIGIBILITY CRITERIA

1. The Bidder/Tenderer should attach self-attested photo-copy of proof of his location of operation of business.

2. The Bidder/Tenderer should have an established Office Premises in the area of our Baroda Zone/Gujarat State having necessary infra-structure and sufficient man-power on its rolls so as to provide immediate, satisfactory and efficient housekeeping services. Tenders received from Firms/Establishments operating from residential premises and not having an established Office Premises with necessary infra-structure and man-power on its rolls will not be accepted and will be treated as rejected.

3. The Bidder/Tenderer are hereby informed that authorized personnel from Baroda Zone / Regions can do inspection of their Office Premises and infra-structure facilities of Tenderer/Bidder through a Committee of Officials of the Baroda Zone / Regions and / or through an Investigator appointed for the purpose, to verify the existence and to assess the competence of Bidders/Tenderers in providing satisfactory and efficient services required in the Tender Document. The report shall be taken into account for the purpose of qualification of Technical Bid of Bidders/Tenderers. The decision of The Committee constituted by the Baroda Zone in this regard shall be final and binding on the Bidders/Tenderers.

4. The Bidder/Tenderer should have a minimum experience of Five years as on 31/03/2021 in the field of providing Housekeeping or similar services on Contract Basis. Attach self-attested photo- copy of proof.

5. The Bidder/Tenderer should be registered with Government Labour Department and possess/hold a valid License issued by Central/State Government/concerned Department of Government of NCT for providing Contract Labour under the Contract Labour (Regulation and Abolition) Act. In case any other permission or Certificate is required for providing Contract Labour to Baroda Zone, the Bidder/Tenderer will be required to submit the same within one month of award of the work. The successful Bidder/Tenderer would be required to deploy Manpower / Contract Labour as per norms prescribed under the said Act. Attach self-attested photo-copy of Registration with Government Labour Department and License. The tenderer will provide with police verification of all the personnel provided to Baroda Zone.

6. The Bidder/Tenderer must be registered with EPF Authorities since 01/04/2016 and should have a valid Provident Fund Registration Number under EPF Act issued by EPF Authorities. Attach self-attested photo- copy of Registration.

7. The Bidder/Tenderer must be registered with ESI Authorities since 01/04/2016 and should have a valid ESI Registration Number issued by ESI Authorities under ESI Act 1948. Attach self-attested photo- copy of Registration.

8. The Bidder/Tenderer should be registered with Goods and Service Tax Authorities and should have a valid GST Registration Number issued by GST Authority. Attach self-attested photo- copy of GST Registration.

9. The Bidder/Tenderer should get registered with any authority which is notified by Government during the period of contract and made mandatory by Central/State Government/concerned Department of Government in his area of operation and submit self-attested photo- copy of GST Registration for the same.

10. The Bidder/Tenderer should procure from Central/State Government/concerned Department of Government and submit any mandatory certificates required for undergoing the outsourcing contract i.e. if any mandatory certificate is expiring during the validity of the contract it is the responsibility of the Bidder/Tenderer to obtain and submit the renewed mandatory certificate well in time as any penalty imposed on account of the same by the Government / Civic authorities will be sole responsibility of the Tenderer.

11. The Bidder/Tenderer should have rendered similar satisfactory services of providing Housekeeping Services on Monthly Contract Basis to at least three Public Sector Company / Public Sector Bank /Administrative offices of same PSB/ Central or State Government Undertaking / Autonomous Institute / Corporate Establishment of repute. Attach Certificate of Experience and Satisfactory Completion of work awarded from these concerned Establishments / Companies.

12. The Bidder/Tenderer should furnish List of Clients to whom Housekeeping Services on Contract Basis are given during the last three financial years along with the numbers of persons deputed. Attach Certificates from concerned Clients/Companies (Phone No and Email Id to be mentioned).

13. The Bidder/Tenderer should be a profit making concern and must have minimum average of Annual Turn-

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over of Rs. 200 Lacs during the last three financial years i.e. 2018-19, 2019-20 and 2020- 21. Attach Certificate/ Provisional Certificate from Chartered Accountant in this regard.

14. The Bidder/Tenderer should have on their wage rolls minimum 100 workman / manpower as on 31/03/2021. Attach Certificate from Chartered Accountant in this regard.

15. The experience and satisfactory service reports will be given due weightage in shortlisting the Bidder. Bank may obtain confidential report from the clients of the Bidder.

16. The Bidder/Tenderer should be ready to and will :-

(A) Deposit ESI and EPF Contribution in respect of each workman/manpower deputed for our Branch / Office through a separate Challan meant for that Branch / Region / Zone every month and submit a copy of the same as proof of payment to statutory authorities along with complete details of contribution deposited in respect of each named workman / manpower on their letterhead duly certified, stamped and signed by authorized signatory as per specimen enclosed as Annexure-2 and -3 treating it as a mandatory requirement.

(B) Pay the total amount of Monthly Wages, Overtime and other charges mentioned in the Tender Document to the workman/manpower deputed for our Branch / Region / Zone (which should be equivalent to the amount payable to them as per Specimen of Calculation Sheets enclosed as Annexure-4 duly stamped and signed by authorized signatory) through “E- transaction” and/or through “Account Payee Cheque” only treating it as a mandatory requirement. Payment of amount of Wages to workman/manpower in Cash by the Bidder/Tenderer is prohibited and will not be accepted.

(C) Arrange for Police Verification of each workman deputed for our Branch / Region / Zone at your own cost and submit a Police Verification Report obtained from the Police Authorities in respect of each workman before deputing to our Branch / Region / Zone treating it as a Mandatory requirement.

(D) Provide alternative workman, whenever the regular workman deputed by them is not reporting for duty and/or is on leave treating it as a Mandatory Requirement so as to ensure continuity of proper and efficient housekeeping services. In case of failure to provide alternate workman the Bidder/Tenderer should be ready to bear the penalty imposed as per the terms and conditions of the Tender Document. Please note the penalty for not providing alternate workman in the absence of regular workman by the Bidder/Tenderer is to be borne by the Bidder/Tenderer. The Bidder/Tenderer will not be allowed to pass on the penalty amount to the workman deputed by them.

The Bidder/Tenderer are required to submit “Letter of Acceptance” in this regard as per specimen enclosed as Annexure-5 and non-compliance of the above requirement or any requirement given in this Tender Document and any deviation in compliance of the requirement mentioned in the Tender Document will be treated as a default in providing satisfactory services. In such an event, the Baroda Zone reserves the right to cancel the Work Order given to Bidder/Tenderer and the Security Deposit deposited with the Baroda Zone by such Bidder/Tenderer will be forfeited.

17. The Tenders from Individual / Firm / Organization including its Partners / Shareholders / Directors who have been blacklisted / prosecuted by any departments / statutory bodies in any State or by any Court of Law, shall not be entertained. An Undertaking on the Letter Head of the Company as per specimen given in Annexure-6 is required to be submitted along with Technical Bid.

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GENERAL TERMS AND CONDITIONS AND INSTRUCTIONS FOR BIDDERS/TENDERERS

1. The Tenders / Bids should be valid for a period of at least six months from the date of opening of Technical Bid of tender.

2. The duration of the contract shall be for initial period of 1 year and on successful completion of one year the same will be renewed for further period of 2 years. (i.e. Total 3 years) as and when required on the existing Terms & Conditions from the date of commencement of work after award of contract on the rates quoted by Tenderer / Bidder in the Financial Bid with a provision to extend the contract for a further period of two years on the same terms and conditions on providing satisfactory and efficient housekeeping services. The rates of “Service Charges” quoted by the Bidder / Tenderer in their Financial Bid shall remain fixed during the currency of the Contract for period of three years and no revision in rates will be permitted on any score.

3. The Tenders are invited on Two Bid System i.e. Technical Bid and Financial Bid. The Bidder/Tenderer is required to put Technical Bid in sealed Envelope No. 1 along with documents and Financial Bid in sealed Envelope No. 2. The Bidder/Tenderer is required to clearly indicate on these sealed envelopes their name, address and contact details.

4. Both the sealed envelopes super scribed as Envelope No. 1 “Technical Bid” and Envelope No. 2 “Financial Bid” should be kept in a big Envelope No. 3. This sealed Envelope No. 3 super scribed as “TENDER FOR PROVIDING HOUSEKEEPING SERVICES ON CONTRACT BASIS” and addressed to Zonal Head, Bank of Baroda, Zonal Office, 5TH Floor, Baroda Bhavan, Alkapuri, Baroda - 390 007, Gujarat, INDIA also on the reverse of the cover all the details of bidders along with contact details of authorized person should be mentioned and should be deposited in the Tender Box or reach at the address mentioned above on or before the last date of submission of tender i.e. 12.07.2021 by 4.30 PM.

5. The Tenderer/Bidder has to submit Earnest Money Deposit of Rs. 2,00,000/- through Demand Draft / Bankers Cheque only (payment through crossed cheque or any other mode is not acceptable) in favour of “BANK OF BARODA, BARODA ZONE, BARODA” payable at BARODA along with the Technical Bid. Tenders without the Earnest Money Deposit will be deemed rejected. At the back of the Demand Draft, the name of the Bidder/Tenderer should be clearly written with the caption “Tender for Providing Housekeeping Services on Contract Basis”.

6. The Earnest Money shall be forfeited if

The Bidder/Tenderer withdraws his Tender during the Validity Period of Tender.

The Successful Bidder/Tenderer fails to comply with all the terms and conditions of the Tender Document during the currency of the contract.

The Successful Bidder/Tenderer fails to comply with the rules and regulations set forth by Government such as PF, ESI, Minimum Wages and other statutory requirements.

7. Earnest Money Deposit of unsuccessful Tenderer/Bidders will be refunded within 30 days from the date of opening of tenders except of the qualified bidder.

8. As per Public Procurement Policy of Government of India, exemption from payment of Earnest Money Deposit is allowed to Micro and Small Enterprises (MSEs) provided such MSEs enclose certified copy of Valid Certificate of Registration as MSEs issued by appropriate Registering Authority and letter from such Registering Authority certifying exemption from payment of Earnest Money Deposit to such MSEs. Kindly note that if these documents are not attached with the Bid/Tender Document submitted by MSE Bidder/Tenderer their Bid/Tender shall not be entertained and shall be treated as rejected.

9. The successful Bidder/Tenderer, on award of the contract to provide housekeeping services on monthly contract basis, shall be required to deposit as amount of Rs. 16,00,000/-(Rupees SIXTEEN LACS Only) as Security Deposit with the Bank through Demand Draft Only in favour of “BANK OF BARODA, BARODA ZONE, BARODA” payable at BARODA within 10 days from the date of receipt of work award letter. The EMD of the successful Bidder/Tenderer will also be merged with the Security Amount. Thus total Security Amount of Rs.18,00,000/- Rs. EIGHTEEN LACS Only) will remain with the Bank throughout the duration of contract. This deposit will remain with the Bank during the currency of the Contract and no interest will be paid on this security deposit amount. This Security Amount will be refunded to the Bidder/Tenderer on completion / termination / cancellation of the contractor after deducting any dues payable to the Bank on whatsoever account subject to Bidder/Tenderer submitting a “No Dues” Indemnity Bond on a non-judicial stamp paper of requisite value duly notarized as per specimen given in Annexure of the Tender Document.

10. All the copies of the documents mentioned in the Eligibility Criteria, Technical Bid, Annexures and other necessary documents are required to be attached with the “Technical Bid” to be eligible for opening of “Financial Bid.”

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11. Unsealed tenders will not be accepted. The tender received in any manner other than prescribed in the Tender Document shall be summarily rejected. Any tender received after the scheduled date and time shall not be considered. The Bank will not accept any responsibility for the tender lost in transit or delivered elsewhere.

12. At first instance only “Technical Bid” will be opened on the scheduled date and time given in the “Notice inviting Tender”. The Technical Bids will then be evaluated on the basis of documents/information furnished, eligibility criteria and inspection of office premises and infra- structure if found necessary. The Bidder/Tenderer are hereby informed that the Bank will arrange inspection of their Office Premises and infra-structure facilities of Tenderer/Bidder through a Committee of Officials of the Office from Baroda Zone and/or through an Investigator appointed for the purpose, to verify the existence and to assess the competence of Bidders/Tenderers in providing satisfactory and efficient services required in the Tender Document. The report may be taken into account for the purpose of qualification of Technical Bid of Bidders/Tenderers. The decision of the Committee constituted by the Bank of Baroda, Baroda Zonal Office for the purpose shall be final and binding on the Bidders/Tenderers.

13. The “Financial Bid” of only those Bidders/Tenderers who qualify in their “Technical Bid” will be opened and “Financial Bid” of those Bidders/Tenderers whose “Technical Bid” is not qualified will not be opened. The date and time of opening of “Financial Bid” shall be intimate to individual qualified bidders through their E-mail address or over telephone number provided in the Tender Document regarding the opening of the Financial Bid.

14. If at any stage, it is found that the documents, certificates, bills and documents pertaining to mandatory proof of payment of minimum wages, statutory payments and other payments submitted by the Bidder/Tenderer are forged or have been manipulated, the work order issued to the Bidder/Tenderer shall be cancelled and the Security Deposit of the Bidder/Tenderer lying with the Bank shall be forfeited without any claim whatsoever on the Bank and the Bidder/Tenderer is liable for action as deemed fit by the Bank.

All amendments/information with respect to this Tender will be unloaded on the Bank's Website at

https://www.bankofbaroda.in/zonal-regional-offices-tenders.htm notice thereof will not be

published in any newspaper. All Bidders/Tenderers are, therefore, advised to visit the website regularly for updates.

15. All over-writings/corrections should be duly signed by the Tenderer/Bidder.

16. Each Tenderer/Bidder will submit only one tender either by himself or as a partner in joint venture / firm / company.

17. ARBITRATION

In the event of any question, dispute or difference arising under this agreement or in connection therewith except as to matter the decision of which is specifically provided under this agreement, the same shall be referred to sole arbitration by Bank or an Arbitrator appointed by them specifically for resolution of dispute/difference under this contract. The arbitration shall be conducted under the Indian Arbitration and Conciliation Act, 1996, and any amendments thereof. The venue of the arbitration proceedings shall be held at Bank of Baroda, Zonal Office, 5TH Floor, Baroda Bhavan, Alkapuri, Baroda - 390 007, Gujarat, INDIA Or any such other place as the arbitrator may decide.

18. Canvassing or offer of an advantage or any other inducement by any person with a view to influencing acceptance of a bid will be an offence under Laws of Land. Such action will result in the rejection of bid, in addition to other punitive measures.

19. Tenders/Bids must be received by/submitted to Bank of Baroda, Zonal Office, 5TH Floor, Baroda Bhavan, Alkapuri, Baroda - 390 007, Gujarat, INDIA by the date and time stipulated in the Notice Inviting Tender. The Bank may, at its discretion, extend the deadline for submission of Tenders/Bids in which case all rights and obligations of the Company and the Tenderer/Bidder will be the same.

20. The Contract with the Bidder/Tenderer can be cancelled by the Bank by giving one month's notice in writing without assigning any reason, whatsoever.

21. In case the Bidder/Tenderer desires to cancel the contract, he is required to give three months’ notice in writing to the Bank of Baroda, Zonal Office, 5TH Floor, Baroda Bhavan, Alkapuri, Baroda - 390 007, Gujarat, INDIA.

22. Bank of Baroda, Baroda Zone, reserves the right to reject/cancel any or all the tenders without assigning any reason, whatsoever.

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CHECK-LIST OF DOCUMENTS PLACED IN TECHNICAL BID

Sr. DOCUMENTS TO BE ATTACHED WITH TECHNICAL BID YES NO

1 Earnest Money Deposit (E.M.D.) of Rs. _______/- (Rupees ________ Only) in the form of Demand Draft only (payment through cheque or any other mode is not acceptable) issued by any scheduled commercial bank in favour of ““BANK OF BARODA, BARODA ZONE, BARODA” payable at BARODA.

2 Bid Form (Proforma Attached)

3 Letter of Authorization to Submit Bid (Proforma Attached)

4 General Details of Bidders & Declaration of non-tampering of tender document (Proforma Attached)

5 Declaration that no relative(s) of the owners of the firm / agency are working in Bank of Baroda. (Proforma Attached)

6 Letter of authorization for attending Bid opening. (Proforma Attached)

7 Proof of the Tenderer/Bidder being based in ______ and their operation in these areas. Attach self-attested copy of proof.

8 Tenderer/Bidder self-attested copy of the PAN Card issued by the Income Tax Department.

9 Tenderer/Bidder self-attested copy of the Service Tax Registration Number (If applicable).

10 The Tender should have rendered similar satisfactory housekeeping services on monthly contract basis to at least three Public Sector Company / Public Sector Bank / Administrative offices of same PSB/ Central or State Government Undertaking / Autonomous Institute / Corporate Establishment of repute. Attach Certificate of Experience and Satisfactory Completion of work awarded from these concerned Establishments /Companies.

11 List of existing Clients along with proof which should include Government / Public Sector Undertaking or any Private Company. Attach Certificate from clients / organizations as per Annexure-8.

12 Proof of registration with Employees Provident Fund Commissioner along with Registration Number. Attach Self-attested copy of Certificate of Registration issued by EPF Commissioner.

13 Proof of registration with ESI Authorities along with Registration Number. Attach Self-attested copy of Certificate of Registration issued by concerned ESI Authority.

14 The Tenderer/Bidder should have minimum annual turn-over of Rs. 200 Lacs for the last three financial years. Attach Certificate from Chartered Accountant as per Annexure-9.

15 The Tenderer/Bidder should have minimum 100 workers in his area of operation on their rolls as on 31/03/2021. Attach Certificate from Chartered Accountant as per Annexure-10.

16 Undertaking regarding having police verification of workers on the rolls. (Proforma Attached)

17 Deployment of workers and certificate of no dues. (Proforma Attached)

18 Letter of Acceptance of terms and conditions and payment procedure for submission of monthly bills for release of payment to Bidder/Tenderer as per specimen given in Annexure-5.

19 Tenderer/Bidder self-attested copy of Registered Partnership Deed / Certificate of Incorporation and Registration Certificate of the Firm / Company.

20 Undertaking regarding Non-blacklisting / prosecution of the firm as per specimen given in Annexure-6.

21 If the Bidder/Tenderer is categorized as Micro and Small Enterprises under Public Procurement Policy of Government of India and eligible for benefits, please attach self-attested copy of Valid Certificate of Registration as MSEs along with letter from Registering Authority certifying exemption from payment of EMD and benefits.

22 Technical Bid (Proforma Attached)

23 Financial Bid for unskilled workers (Proforma Attached)

24 Summary of Financial Bid 25 Any other remarks

SIGNATURE WITH STAMP : NAME OF FIRM : NAME OF AUTHORISED PERSON : CONTACT NUMBER : E-mail ID :

DATE :

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GENERAL DETAILS OF BIDDERS & DECLARATION OF NON-TAMPERING OF TENDER DOCUMENT

SCOPE OF SERVICES, TERMS AND CONDITIONS & PROCEDURE FOR SUBMISSION OF

MONTHLY BILL FOR REIMBURSEMENT OF PAYMENT TO BIDDER/TENDERER

1. The Bidder/Tenderer shall be required to provide the Housekeeping Services on ' Contract Basis' for initial period of one year from the date of award for work, which may be extended on successful completion on providing satisfactory services from the date of commencement of work on the rates quoted in the Financial Bid for further period of -2- years on the same terms and conditions. The rates of “Service Charges” quoted by the Bidder/Tenderer in their Financial Bid shall remain fixed during the currency of the Contract for the period of three years and no revision in rates will be permitted.

2. The Bidder/Tenderer shall be required to provide housekeeping services for its various approx. 200 Branches /Offices In -11- Regions under Its Jurisdiction situated in -14- Districts and as advised by the Bank / Zone.

3. In addition to the above number of workman/manpower for providing housekeeping services, the Bidder/Tenderer is required to ensure for supervision of housekeeping job, Please note that the Inventory of stock of consumables and its issuance will be supplied by the Branches / Offices where the work is being allotted.

4. The Bidders/Tenderers are advised, in their own interest, to visit any of the office premises in our jurisdiction only after prior permission from our office by the in charge premises department of the Zone to have a clear picture of the work involved and cost to be borne by Bidders/Tenderers cost involved to maintain all types of equipment’s for dry- cleaning of sofa sets/carpets, chairs and cleaning of floors like Dry-cleaning equipment’s, floor polishing equipment’s and other equipment’s for giving prompt and efficient housekeeping services before quoting rates in the Financial Bid.

5. SCOPE OF HOUSEKEEPING SERVICES :- (4.1) The agency shall maintain punctuality of workers so as to ensure timely completion of cleaning

job daily and shall be responsible for maintaining cleanliness in all the office premises mentioned in the Tender Document or allotted premises.

(4.2) The works shall be carried out as per the instructions of authorized officials of respective Branch / Office and the standards/benchmark of conditions and specifications of housekeeping service industry shall be maintained

(4.3) The agency should keep the usage of the water and electricity to a reasonable level. If it is found that water and electricity are not used properly and involves a lot of wastage, the Bank reserves the right/option to levy charges/penalty on the Agency.

(4.4) Cleanliness is the essence of this contract. The Agency has to ensure cleanliness at all times and as per Schedule and time limits finalized by Bank and/or given in this Agreement.

(4.5) It will be the responsibility of the Agency persons working in the respective Branch / Office to switch on and off lights, fans, AC, TV, Hot Cases and computers etc. as may be prescribed and as required for Branch / Office functioning.

(4.6) The Agency person will have to work in co-ordination with the instructions given by the Branch / Office.

(4.7) On termination of the contract, the Agency shall discontinue use of and hand over peaceful possession of the Branches / Offices premises together with fixtures and articles therein in good condition.

(4.8) All the equipment / tools / machines for polishing/scrubbing/cleaning of floors, dry- cleaning of chairs/carpets/sofa sets etc. and tools/ equipment required for carrying out the housekeeping and maintenance works (except for cleaning material) shall be supplied and maintained by Agency at site and the “Service Charges” quoted should include the cost of supply and maintenance of equipment’s/machines for housekeeping and cleaning jobs.

(4.9) The Agency has to ensure proper cleanliness of all bath-rooms, proper functioning of sanitary fittings and cleanliness of all waste/sewage pipe-lines and ensure that there is no blockage.

(4.10) To maintain the Complaint Register for any problem reported by employees/officers and ensure that the complaint is attended immediately.

(4.11) Preparation of Check-list of all the work to be done under the Contract on daily basis, get it verified/checked from the authorized employee/officer at the respective premises of the Branch / Office (twice daily– Morning Session and After Lunch Session) and to take signature of the designated officer of the respective Branch / Office for information on

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daily basis by 10.30 AM and 2.30 PM while maintaining a copy with themselves for record and verification.

(4.12) The Minimum Wages Rates per Worker should be as per State / Central Government specified rates daily for 8 hrs. Shift excluding lunch hour for six days a week. The contractor may decide regarding providing manpower in two shifts as per the functioning of the Branch / Office. (4.13) Contractor shall provide the services as specified below:-

Dusting, Sweeping, Mopping, Cleaning and wiping of floors, furniture, fixtures, partitions, walls, ceiling, curtains, venation blinds, removal of Wastes from dustbin and keeping it properly as directed, Removal of Cob-webs, dusting and wiping the windows and their glass pane, doors and polishing their handles, Cleaning of Telephone Instruments, Fax Machines, Computers, spraying disinfectant, Room Freshener, Cleaning all drains/sewage pipes including removing blockages in drain/sewage pipes, removal of garbage and waste papers on daily basis from the premises. Washing and Scrubbing the floor of the entire office premises with soap water and drying it by using the machines/tools for floor polishing/ cleaning.

Note: (1) In addition to the above jobs, the Bank i.e. the Branch / Office may assign any work with relation to housekeeping of the office premises not mentioned specifically in the above table.

(2) Frequency and timing of the work can be altered at the discretion of the Bank looking into the needs and quantity of work.

6. For carrying out the jobs mentioned above on daily/weekly/monthly basis, the deployment of workers will be decided by the Agency under information to us.

7. The Bidder/Tenderer is required to make payment of Minimum Wages, Statutory Payments like EPF, ESI etc., Overtime, if payable, and other payments as per the Tender Document to the Workman/Manpower by the 5th day of every month and to Statutory Authorities in time by themselves and then claim reimbursement of such expenses along with “Overhead Charges” and “Service Charges” from the Respective Regions for the Branches in their Jurisdiction by submitting Monthly bills along with proof of Payment of Minimum Wages, Overtime and other Statutory Charges as per the procedure given in the Tender Document. Please note that reimbursements will be made to the Bidder/Tenderer, only if the bills are accompanied by documentary proof of all these payments to workman/manpower and other statutory authorities along with other documents mentioned in the Tender Document treating it as a mandatory requirement.

8. The Bidder/Tenderer shall make all payments including minimum wages to the workman/ manpower deputed on or before 5th of every month along with Pay Slips to Individual Workman/Manpower through E-transaction and submit copy of Pay Slips along with the monthly bills to the Payment making authority of the Bank.

9. The workman/manpower deployed, engaged by the Bidder/Tenderer are employees of the Bidder/Tenderer and deputed to the Branch / Office of Baroda Zone only for the purpose of providing housekeeping services. The workman/manpower deployed shall be in sole employment of the Bidder/Tenderer and Bidder/Tenderer shall be solely and fully responsible for their acts, salaries, wages, remunerations and/or any other statutory or other payments. Under no circumstances the Bank shall be liable for any payment or claim or compensation and in case any liability falls on the Bank for any reason, the Bidder/Tenderer shall keep the Bank indemnified against the same. In order to give effect to this, the Bidder/Tenderer shall incorporate suitable clause in the appointment letters to be issued to its employees/workman that they are employees of Bidder/Tenderer, a copy of which should be given to the Bank for perusal and record.

10. The Bank shall have the right to deduct from the money/amount due to the Bidder/Tenderer, any sum required or estimated to be required, for making good the loss suffered by a workman / manpower deputed, by reason of non-fulfilment of the conditions of the contract of the benefit of the workman/manpower, non-payment of wages or of deduction made from their wages which are not justified by their terms of the contract or non-observance of the Regulations.

11. The “Services Charges” quoted by the Bidder/Tenderer in their “Financial Bid” are being paid to Bidder/Tenderer as profit margin for providing the housekeeping services on monthly contract basis and should include all charges for conveyance expenses for movement of workers/supervisor to the respective Branch / Office where the housekeeping services are provided and cost of arranging and maintaining various cleaning/dry- cleaning equipment’s in working order at site for providing prompt and efficient housekeeping services will be borne by the respective Branch / Office where the housekeeping services are provided.

12. The Bidder/Tenderer is required to deposit statutory payments like EPF and ESI with the

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concerned authorities timely through separate Challan for Bank giving names of workman / manpower deputed for Baroda Zone treating it as a mandatory requirement. Please note the reimbursement of these expenses will be made only on submission of separate challan for Bank for the persons deputed in our Branch / Office along with details as per specimen enclosed as Annexure-2 and 3.

13. The Bidder/Tenderer, on award of the contract, is required to submit list of workers deputed by them along with details like age, father’s name, residential address etc. The Police Verification Report in respect of each worker is required to be arranged, obtained and submitted to Baroda Zone by the Bidder/Tenderer at his own cost.

14. It is mandatory for the Bidder/Tenderer to :-

(A) Deposit ESI and EPF Contribution in respect of workman/manpower deputed at our Branch / Office through a separate Challan for Bank every month in time and submit a copy of the same duly certified, stamped and signed by authorized signatory as proof of payment to statutory authorities along with complete details of contribution deposited in respect of each workman/manpower on their letter head duly stamped and signed by authorized signatory as per specimen enclosed as Annexure-2 and 3 treating it as a mandatory requirement.

(B) Pay the total amount of Monthly Wages, Overtime and other charges if any mentioned in the Tender Document to the workman/manpower deputed at the Branch / Region (which should be equivalent to the amount payable to them as Calculation Sheets duly stamped and signed by authorized signatory through “E- transaction” and/or through “Account Payee Cheque” only treating it as a mandatory requirement. Payment of amount of Minimum Wages, Overtime and other charges to the workman in Cash is not be acceptable to the Bank.

(C) Arrange/Apply for “On Line” Police Verification in respect of each workman/manpower deputed for our Bank on his own expenses and submit Police Verification Report obtained from the Police Authorities in respect of each workman/manpower before deputing him to our Bank treating it as a Mandatory requirement. Please note that online application for Police Verification is to be made by Bidder/Tenderer giving declaration that the workman in question is his/their own employee. Police Verification applied by the individual workman/manpower will not be accepted.

(D) Provide alternate workman, whenever the regular out-sourced workman/manpower deputed by them is not reporting for duty and/or on leave treating it as Mandatory Requirement as the Bank is making payment of Reliever/Leave Cost of the Bidder/Tenderer. In case of failure to provide alternate workman/manpower the Bidder / Tenderer should be ready to bear the penalty of Rs. 200/- per day as per the terms and conditions of the Tender Document and the Bank will not allow the Bidder/Tenderer to recover/deduct this penalty amount from the amount payable to the workman/manpower. The Bidder/Tenderer are required to submit a Letter of Acceptance in this regard as per specimen enclosed as Annexure-5 and non-compliance of the above-noted mandatory requirements or any requirement given in this Tender Document and any deviation in compliance of the requirement mentioned in the Tender Document will be treated as a default in providing satisfactory services. In such an event, the Bank reserves the right to cancel the Work Order given to Bidder/Tenderer and the Security Deposit deposited with the Bank such Bidder/Tenderer will be forfeited.

15. In case of absence/non-availability of the workman/manpower deputed for a particular day or period on account of leave or otherwise, the Bidder/Tenderer is required to arrange for alternative workman/manpower (for which reliever/leave cost is being paid to the Bidder/Tenderer) so as to ensure continuance of proper and efficient housekeeping services treating it as a Mandatory Requirement. In case the Bidder/Tenderer fails to provide Workman/Alternate Workman on any day or period during the currency of the Contract, a penalty of Rs. 200/- per day shall be imposed on the Bidder/Tenderer, which will be adjusted from the monthly bill submitted for reimbursement. Please note that the Bidder/Tenderer will not deduct/recover this penalty from the amount payable to the workman/manpower deputed by them and the Bidder/Tenderer will have to bear the penalty amount, if any imposed.

16. The Bidder/Tenderer will be required to ensure payment of Minimum Wages, ESI and PF and other statutory payments to the Workman/Manpower deputed and it is the sole responsibility of the Bidder/Tenderer to comply with all the rules and regulations in this regard. The Bidder/Tenderer will be reimbursed these expenses only on submission of proof of payment of Minimum Wages, Overtime, ESI, PF and other payments on monthly basis along with details of amount deposited for each workman/manpower deputed by them.

17. The Bidder/Tenderer will obtain the PF Number and ESI Number for workers, plumber and supervisor from the appropriate authority and submit a copy of the same to the concerned Office/Branch/Zone. The

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Bidder/Tenderer will also obtain ESI Card for their workers, plumber and supervisor from the concerned statutory authority and hand-over the same to the workers, plumber and supervisor under acknowledgement and provide a photocopy of the same to the. Bank.

18. The Bidder/Tenderer will be required to make payment to the Workman/Manpower deployed for the period they are on duty only through E-payment or through “Account Payee” Cheque Only by the 5th of every month and is required to submit proof of such payment along with Monthly Bills for claiming reimbursement from the Bank treating it as a mandatory requirement and no deviation in the mode of payment to Workers will be permitted.

19. The Bidder/Tenderer is required to take Workman Compensation Insurance Policy having adequate Sum Insured for Workman/Manpower deputed to cover any payment under W. C. Act or any other Act and ensure that it will remain in force during the currency of the Contract. Copy of the Insurance Policy for workers is required to be submitted to the Bank. The premium for taking WC Policy shall be reimbursed to the Bidder/Tenderer by the Company.

20. The behaviour of the workman/manpower should be polite, cordial, obedient and not convicted in any Civil or Criminal Court/Law Agencies. The Bidder/Tenderer, on award of contract, shall have to give Undertaking in this regard to Bank. In case of any misbehaviour, in addition to taking legal action, the Bidder/Tenderer will be penalized for the same and the decision of the competent authority of the company in this regard shall be final and binding on the Tenderer.

21. The workman/manpower deputed by Bidder/Tenderer would wear well stitched and ironed uniform during duty hours as approved by the Company and provided by the Bidder/Tenderer treating it as a mandatory requirement. A penalty of Rs. 25/- per occasion will be imposed, if the workman/manpower deputed is found not wearing approved uniform.

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PROCEDURE FOR SUBMISSION OF THE BILL ON MONTHLY BASIS FOR REIMBURSEMENT / RELEASE

OF PAYMENT TO BIDDER / TENDERER The Bidder/Tenderer is required to submit their Monthly Contract Bills for reimbursement of Minimum Wages, Overtime, statutory charges and other charges as mentioned in Tender Document paid by them to workman and to statutory authorities and Overhead Charges and Service Charges as per rates quoted by them along with the following documents for claiming reimbursement/release of Monthly Contract Charges treating it as a mandatory requirement:-

(1) Statement of Computation of Total Contract Charges payable for the month as per Annexure-4.

(2) Statement of Computation of Wages, Overtime and other charges payable to each workman / manpower for the month as per Annexure-4.

(3) Photo-copy of Challan for deposition of ESI contribution in respect of each workman / manpower deputed through a separate Challan for Bank in respect of workman/manpower deputed for our company every month duly certified, stamped and signed by authorized signatory along with complete details of contribution deposited in respect of each workman/manpower on their letter head duly stamped and signed by authorized signatory as per specimen enclosed as Annexure-3.

(4) Photo-copy of Challan for deposition of EPF contribution in respect of each workman/manpower deputed through a separate Challan for Bank in respect of workman/manpower deputed for our company every month duly certified, stamped and signed by authorized signatory along with complete details of contribution deposited in respect of each workman/manpower on their letter head duly stamped and signed by authorized signatory as per specimen enclosed as Annexure-2.

(5) Photo-copy of proof of payment of Monthly Wages, Overtime and other charges mentioned in the Tender Document to the workman/manpower (as per calculations given in Annexure-4) Through “E-transaction” and/or through “Account Payee Cheque” only duly certified, stamped and signed by authorized signatory.

The Bidder/Tenderer is required to make payment of minimum wages, overtime and other charges to the worker and statutory charges to statutory authorities in time from his own sources (on account of payment of Overhead Charges to them) and then claim reimbursement from the Company on Monthly Basis along with the above-noted documents. It is informed/clarified that submission of all documents listed above along with bill for the month is a mandatory requirement, failing which the payment will not be released.

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DEPLOYMENT OF WORKERS

The Contractor shall be responsible for taking good care of all Buildings of office premises where the housekeeping services will be provided and as mentioned in the Tender Document. They will employ only those workers / sweepers who have worked for at least for two years in a reputed institution. Besides experience, they should be well versed in conversing and obeying the instructions of the Branch Head / Head / Authority for the premises.

The Contractor shall employ manpower for rendering satisfactory services on all working days i.e. at least Six days a week.

SL NO

Description / Type of Workman Number of Workman

Duty Timings

1 Manpower for cleaning, sweeping, dusting, polishing etc.

Between 0900 Hrs. to 1700

Note: Timings can be altered at the discretion of the Bank. The deployment of manpower will be as per the following terms and conditions.

(1) The Contractor should furnish a schedule every week/fortnightly after consultation with Respective Regional Offices for Branches in their jurisdiction regarding the duties of the various manpower.

(2) The manpower engaged by the Contractor should observe the discipline and should see that the decency and decorum are maintained within the course of their employment.

(3) The experience can be relaxed at the sole discretion of Bank or the tendering committee depending upon the merits of each case individually. The contractor does not have any authority to relax the same.

(4) The respective head of the premises where the manpower is deployed shall oversee at the affairs of Housekeeping at all times. This Head of the premises will have full authority for efficient running of Housekeeping service.

(5) The “Service Charges” quoted by the Bidder/Tenderer in their Financial Bid should include all expenses and no additional charges or conveyance charges will be paid by the Bank.

(6) The Contractor shall ensure that the working hours of the manpower are so segregated so as to provide uninterrupted housekeeping services.

(7) Immediately on receipt of the Work Order, the Contractor will supply a list of names of manpower with the Bio-data along with photo of all the persons to be deployed under this contract to Branches as mentioned in the work order with proper certification that they are satisfied with their bonafides and their necessary verification has been done from the proper authorities i.e. police verification.

(8) The services of the manpower once approved by Bank will not be dispensed with or they will not be replaced by the Contractor without the approval and consent of Bank.

(9) Bank has the discretion to increase / decrease the number of manpower. Accordingly, amount payable per month will also increase / decrease as per Minimum Wages Act.

(10) The Bank reserves the right to expel any worker of the Contractor who is found guilty of misconduct.

The Bank will always have the right to conduct a search of the Contractor's employees, and/or any of their vehicles used for transportation while entering / going out of the Office Premises or inside the premises

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Annexure-1

BID FORM Ref. No…………………….. Place: ……………… Date: ………………. To, The General Manager, Zonal Office, Baroda Zone, 5th Floor, Baroda Bhavan, R S No 576, R C Dutt Road, Alkapuri, Vadodara – 390 007, Gujarat Dear Sir, Having examined the Request for Proposal (RFP): …………………………………………………….., the receipt of which is hereby duly acknowledged, we, the undersigned, offer to provide the personnel for sweeping, cleaning & maintenance of your Branches / Offices in conformity with the said RFP for the sum mentioned in the Financial Bid or such other sums as may be ascertained in accordance and made part of this Bid. We undertake, if our Bid is accepted, we assure to provide personnel / labour in accordance with the Schedule Specified. If our bid is accepted, we will obtain the guarantee of a Bank in sum equivalent to 10 per cent of the Contract Price with minimum of Rs. 18,00,000/-(Rupees EIGHTEEN LACS only) for the due performance of the Contract, in the form prescribed by the Bank. We agree to abide by this bid for a period of -90- days from the last date of submission of Bid and shall remain binding upon us and may be accepted at any time before the expiration of that period. Until a formal contract is prepared and executed, this Bid, together with your written acceptance thereof and your Notification of Award shall constitute a binding Contract between us. We undertake that, in competing for (and, if the award is made to us, in executing) the above contract, we will strictly observe the laws against fraud and corruption in force in India namely “Prevention of Corruption Act 1988’’. Commissions or gratuities, if any paid or to be paid by us to agents relating to this Bid, and to Contract execution if we are awarded the contract, are listed below: Name & address of agent Amount & currency Purpose of commission or gratuity (If none, state none) We understand that you are not bound to accept the lowest or any bid you may receive. Dated this ………. day of ……….. 2021 (Signature) (In the capacity of) Duly authorised to sign bid for & on behalf of (Name & Address of the Agency)

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Annexure-2

(On the Letter Head of the Company)

Date :

TO WHOMSOEVER IT MAY CONCERN

This is to certify that we have deposited EPF Contribution for the month of ______, Year___ vide Challan No. dated (copy enclosed) in respect of our Establishment (Establishment Code : ) which includes EPF Contribution for the month of , Year _________, in respect of the following Workman deputed for Bank of Baroda, Zonal Office, Baroda Zone :-

SL.NO NAME OF WORKMAN EPF NUMBER

1 Shri

2 Shri

3 Shri

4 Shri

The total amount of contribution of EPF in respect of the above-noted Workman for the month of

, Year _________, deposited vide above-referred challan is as per details given below:-

S.No Particulars A/C 1 PF Contr.

A/C 2 PF Admn.

AC 10 EPS

A/C 21 EDLI

A/C 22 EDLI Adm.

Total

1 Employer's Share

2 Employee's Share

3 Administration Charges

4 Inspection Charges

5 Penal Damages

6 Misc. Payment (Interest U/S 7Q)

GRAND TOTAL (IN WORDS) : Rupees

For

Authorized Signatory / Proprietor Stamp of the Company

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Annexure-3

(On the Letter Head of the Company)

Date :

TO WHOMSOEVER IT MAY CONCERN

This is to certify that we have deposited ESI Contribution for the month of ______, Year___ vide Challan No. dated (copy enclosed) in respect of our Establishment (Party Code : ) which includes ESI Contribution for the month of ______, Year______, in respect of the following Workman deputed for Bank of Baroda, Zonal Office, Baroda Zone as per details given below :-

S.

No

Name of Workman Employees' Contribution

Employer's Contribution

Interest Damages Others Total

1 Shri

2 Shri

3 Shri

4 Shri

5 Shri

TOTAL

GRAND TOTAL (IN WORDS) : Rupees

For

Authorised Signatory / Proprietor

Stamp of the Company

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Annexure-4

The General Manager, Bank of Baroda Zonal Office Baroda Zone Baroda

CALCULATION AND DETAILS OF AMOUNT PAID BY THE AGENCY /FIRM

TO THE WORKERS FOR THE MONTH OF______________

SIGNATURE WITH STAMP :

NAME OF FIRM :

NAME OF AUTHORIZED PERSON :

CONTACT NUMBER :

E-mail ID : DATE :

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Annexure-5 Ref. No…………………….. Place: ……………… Date: ………………. To, The General Manager, Zonal Office, Baroda Zone, 5th Floor, Baroda Bhavan, R S No 576, R C Dutt Road, Alkapuri, Vadodara – 390 007, Gujarat

Dear Sir,

Re: Acceptance of Terms and Conditions and Procedure for Submission of bills along with mandatory documents for release of payment in respect of Tender for Providing Housekeeping Services on Monthly Contract Basis.

The Tender Document for providing Housekeeping Services on Monthly Contract Basis floated by Bank of Baroda, Zonal Office, Baroda Zone, 5TH Floor, Baroda Bhavan, Alkapuri, Baroda - 390 007 has been downloaded through their Website by me / us. I / We have gone through and read the entire terms and conditions, scope of services, penalty clause, procedure for submission of monthly bills along with statutory and mandatory requirements/documents for the release of payments to Bidder/Tenderer of the Tender Document of Bank. I / We declare and agree that I / We will abide by the all the terms and conditions/clauses and hereby accept procedure for submission of monthly bills along with all the statutory/mandatory requirement and other documents for release of payment to me / us contained in the tender document and will not deviate from compliance of any of the requirements and submission of documents mentioned in the Tender Document. In case any provision of the tender is found violated, I / We agree that the tender shall be liable to be rejected and Bank shall without prejudice to any other right or remedy will be at liberty for forfeit the Earnest Money absolutely deposited by me / us along with the tender document and Security Deposit absolutely deposited by me / us upon award of contract to me / us.

I / We hereby unconditionally accept all the terms and conditions/clauses and accept procedure for submission of monthly bills along with all the statutory/mandatory requirements/documents for release of payment to me / us contained in the tender document and will not deviate from compliance of any of the requirements and submission of documents mentioned in the Tender Document for providing manpower on Monthly Contract Basis in its entirety.

The required Earnest Money is enclosed herewith in the form of Demand Draft of Rs. drawn on payable at Baroda.

Thanking you,

Yours faithfully,

SIGNATURE OF BIDDER/TENDERER WITH DATE AND RUBBER STAMP

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Annexure-6

SPECIMEN OF UNDERTAKING REGARDING NON- BLACKLISTING / PROSECUTION OF THE FIRM

(To be submitted on the Letter Head of the Bidder / Tenderer) Date:

TO WHOMSOEVER IT MAY CONCERN

I / We / Our organization, M/s

hereby undertake and declare that neither me nor our Organization including our Partners / Shareholders

/ Directors were ever blacklisted / prosecuted by any government department / statutory body(ies) / Public

Sector Undertakings in any State or by any Court of Law.

SIGNATURE OF BIDDER/TENDERER WITH DATE AND RUBBER STAMP

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Annexure-7

NO DUES CERTIFICATE

Please do not submit this Indemnity Bond now.

(To be submitted when the Contract is cancelled/Terminated/Completed for refund of Security Deposit)

DEED OF INDEMNITY EXECUTED IN FAVOUR OF BANK OF BARODA, ZONAL OFFICE, 5th FLOOR, BARODA BHAVAN, ALKAPURI, BARODA - 390 007, GUJARAT, INDIA (ON NON-JUDICIAL STAMP PAPER OF RS. 100/- DULY NOTARIZED.)

This deed of Indemnity executed on________at Baroda by Shri/Smt____________________________on behalf of (Name and address of the Housekeeping Service Provider) (herein referred to as the Service Provider) favouring Bank of Baroda, Zonal Office, 5th Floor, Baroda Bhavan, Alkapuri, Baroda - 390 007, Gujarat, INDIA (herein referred to as the Bank located at 5th Floor, Baroda Bhavan, Alkapuri, Baroda - 390 007 as follows :-

(1) The Service Provider had been working for the BANK, for providing Housekeeping Services. (2) The Service Provider has made a Security Deposit o f Rs. only for Housekeeping

Services as provided under Item No. 1 above. (3) The Contract for providing Housekeeping Services has been completed/terminated by the Bank /

Cancelled by the Bank / Service Provider with effect from . (4) The Service Provider has paid all dues of the workers engaged in aforesaid Housekeeping

Services and has also paid all the bills if any for the purpose of the above mentioned Housekeeping Service under Item No. 1.

(5) The Service Provider having satisfied the Bank and state that there are no outstanding dues of any sort and also that he has not caused any damage to the property of the Bank and on the request of the Service Provider the Bank has agreed to refund the aforesaid Security Deposit of Rs. .

(6) Now in the above premises and in consideration thereof Service Provider agrees and undertakes as follows :- (A) In the event of any dues to the manpower provided to the Bank and found to be still unpaid or any amount found outstanding to any supplier of any sort purchased for the purpose of aforesaid Housekeeping Services as provided under Item No. 1 or in the event of any damage, breakage or any other injury to the property of the Bank caused by the Service Provider or his workers, the Contractor shall, on being required by the Bank, pay and make good all those dues or damages forthwith. (B) In the event of delay of failure to pay or make good any amount in the above connection which the Bank has to pay or make good any such bills or incur any expenses or defend any proceedings with regard to the above Service Provider (Name of the Service Provider) hereby undertakes to indemnify the Principal against all claims, demands, expense, losses, proceedings and all liabilities of whatsoever nature.

In witness whereof the Service Provider has signed his deed of indemnity at the place and date above mentioned in presence of following witness:

Witness Signature Name Address Signature of the Service Provider with Stamp of Firm

Signature Name Address

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Annexure-8

CERTIFICATE OF EXPERIENCE & LIST OF PRESENT AND PAST CLIENTS DURING LAST

THREE FINANCIALYEARS

(Please give complete details as per the following format along with the Experience Certificate issued by clients/organizations to whom services were provided during the last three financial years. This

information provided will facilitate evaluation of Technical Bid).

List of existing Clients along with proof which should include at least three Government / Public Sector Undertaking or any Private Company having minimum Rs. 50 Lacs paid-up capital during the last three financial years i.e. 2017-18, 2018-19 and 2019-20. Attach self-attested Certificate from clients / organizations.

Sl. Government / Public Sector

Undertaking or any Private

Company

Address of the Client Period of

Contract

Nature of Work Number of

Workman

provided to

them.

SIGNATURE WITH STAMP :

NAME OF FIRM :

NAME OF AUTHORIZED PERSON :

CONTACT NUMBER :

E-mail ID : DATE :

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Annexure-9

CERTIFICATE REGARDING TURN-OVER OF TENDERER

DURING THE LAST THREE FINANCIAL YEARS

I / We, M/s , the

Bidder/Tenderer for providing Housekeeping Services on Monthly Contract Basis, hereby confirm that the

minimum average Annual Turn-Over of the firm/company during the last three financial years i.e. 2017-18,

2018-19 and 2019-20 is Rs. ___ Lacs or more than Rs.___ Lacs. The financial year-wise break-up is

given below:-

S.NO. FINANCIAL YEAR ANNUAL TURN-OVER FOR THE YEAR

1 2018 – 19 Rs.

2 2019 – 20 Rs.

3 2020 – 21 Rs.

SIGNATURE & SEAL OF THE TENDERER

CERTIFICATE BY CHARTERED ACCOUNTANT

I / We, , Chartered

Accountants, certify that the figures regarding Annual Turnover for the Financial Years mentioned above in

respect of M/s.

are true and found correct as per their Books of Accounts and other related records.

SIGNATURE & SEAL OF THE CHARTERED ACCOUNTANT

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Annexure-10 CERTIFICATE REGARDING CONFIRMATION OF NUMBER OF WORKERS ON THE ROLL OF THE BIDDER / TENDERER AS ON 31/03/2021

I / We, M/s , the

Bidder/Tenderer for providing Housekeeping Services on Monthly Contract Basis to approx.. 200

Branches of Baroda Zone (Zonal Office at Bank of Baroda, Zonal Office, 5TH Floor, Baroda Bhavan,

Alkapuri, Baroda - 390 007, Gujarat, INDIA) hereby confirm that the total number of Workman on my / our

roll as on 31/03/2021 is (No. in figures : ). The

site / firm / contract-wise break up of Workman provided to Firms/Clients are as under:

SL. NO

NAME OF FIRM / COMPANY TO WHOM HOUSE KEEPING SERVICES ARE PROVIDED

ADDRESS OF FIRM / COMPANY NUMBER OF WORKERS PROVIDED AS ON 31/03/2021

GRAND TOTAL :

SIGNATURE & SEAL OF THE TENDERER

Certified that the figure regarding number of Workman is ____________ on the roll of Mr. / M/s.

, the Bidder/Tenderer for providing

Housekeeping Services on Monthly Contract Basis as mentioned above is true and found correct as per

their Books of Accounts as on 31/03/2021.

SIGNATURE & SEAL OF THE TENDERER

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Annexture-11

Performa for working out of workers as per minimum wages Act State/Central

Category of Staff Manpower to be provided

Break Ups / Hours of Work 8hrs

Basic + DA A

HRA B

Sub Total ( A+B ) C

ESI as per norms (On C) D

P.F as per norms (On A) E

Bonus @ 8.33% (On C ) F

Gratuity as applicable (On A) G

Uniform & Other Expenses H

Sub Total II ( C to H ) I

Service Charges ( should be minimum 5% on I ) J

Total Per Person/Day (J+K) K

GST @ ------% L

Total (K+L) M

TOTAL MANPOWER N

TOTAL MANPOWER COST PER DAY

TOTAL MANPOWER COST PER DAY FOR 26 DAYS

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LETTER OF AUTHORIZATION TO SUBMIT BID

Ref. No…………………….. Place: ……………… Date: ………………. To, The General Manager, Zonal Office, Baroda Zone, 5th Floor, Baroda Bhavan, R S No 576, R C Dutt Road, Alkapuri, Vadodara – 390 007, Gujarat Dear Sir,

Sub: Letter of Authorization to bid for Providing Housekeeping Services to Baroda

Zone for Its Various Branches/Offices in -11- Regions under Its Jurisdiction

Situated In -14- Districts.

We M/s __________________________________________________________, (Name and

address of the agency) hereby authorize _________________________, (Name and address of

agents), our Business partner / Authorized representative to submit a bid, and sign the contract

on behalf of us for all the requirements by the Bank as called for vide the Bank’s request for

proposal reference no ________ dated _______ 2021.

Yours faithfully,

(Signature & Name) (In the capacity of) Name of the principal agency on whose behalf the proposal is submitted. Note: This letter of authority should be on the letterhead of the principal agency / agency / organization on whose behalf the proposal is submitted and should be signed by a person competent and having the power of attorney to bind the principal. It should be included by the Agency in its bid.

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DECLARATION OF NON-TAMPERING OF TENDER DOCUMENT

Ref. No…………………….. Place: ……………… Date: ………………. To, The General Manager, Zonal Office, Baroda Zone, 5th Floor, Baroda Bhavan, R S No 576, R C Dutt Road, Alkapuri, Vadodara – 390 007, Gujarat Dear Sir,

I /We proprietor / partner (s) / Director (s) of M/s ______________________________ _, hereby

declare that I / We have not tampered the tender document issued vide reference no.

BZ/HRM/10/____ dated ________ housekeeping services at Baroda Zone for its various

branches/offices in -11- Regions under its jurisdiction situated in -14- districts.

Yours faithfully,

(Signature & Name) (In the capacity of) Name of the principal agency on whose behalf the proposal is submitted. Note: This letter of authority should be on the letterhead of the principal agency / agency / organization on whose behalf the proposal is submitted and should be signed by a person competent and having the power of attorney to bind the principal. It should be included by the Agency in its bid.

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DECLARATION PROFORMA FOR SUBMITTING THAT NO RELATIVE(S ) OF THE FIRM / AGENCY WORKING IN

BANK OF BARODA

(To be executed on Rs.50/- Stamp paper & attested by Public Notary/Executive Magistrate by the bidder)

I………………………………………S/o, Shri…….…………………..……………………………………………….

…………………........................... R/o………….................................................................

Hereby certify that none of my relative (s) as defined in the tender document is/are employed in BANK OF

BARODA as per definition as detailed below. In case at any stage, it is found that the information given by

me is false/incorrect, BANK OF BARODA, Baroda Zone shall have the absolute right to take any action as

deemed fit, without any prior intimation to me.

Signature of the tenderer with seal*

The near relative (s) means:

a) Members of a Hindu Undivided family;

b) They are husband and wife.

c) The one is related to the other in manner as father, mother, son(s) & son’s wife (daughter-in-law),

Daughter (s) & daughter’s husband (son-in-law), brother (s) and brother’s wife and sister (s) & sister’s

husband (brother-in-law), siblings.

In case of proprietorship firm, certificate will be given by the proprietor, and in case of partnership

firm, Certificate will be given by all the partners and in case of Limited Company, Certificate will be

given by all the Directors of the company or company secretary on behalf of all directors). Any

breach of these conditions by the company or firm or any other person, the tender/work will be

cancelled and earnest money/security deposit will be forfeited at any stage whenever it is so noticed. The

Bank will not pay any damages to the company or firm or the concerned person. The company or firm or the

persons will also be debarred for further participation in the Bank.

Signature of the tenderer with seal*

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LETTER OF AUTHORISATION FOR ATTENDING BID OPENING (Must be submitted to on or before date of bid opening)

The General Manager, Bank of Baroda Zonal Office Baroda Zone Baroda

Sub: Authorisation for attending bid opening on _______________(date) in the Tender of ______________________________________ Following person is authorised to attend the bid opening for the tender mentioned above on behalf of __________________________________________________ (Bidder). Name of the Representative (with Contact details) Specimen Signature 1.

1. _________________ __________________

Signature of the Bidder

(Maximum one representative will be permitted to attend the bid opening. Permission for entry to the venue of bid opening may be refused in case authorisation as prescribed above is not received.)

Signature of bidder with seal

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DETAILS OF TENDERER / BIDDER BEING BASED IN ______ AND THEIR OPERATION IN THESE AREAS

SL. NO

DESCRIPTION PARTICULARS

1 Name of the Firm / Manpower Providing Agency for providing housekeeping services.

2 Address of the Firm / Manpower Providing Agency for providing housekeeping services.

3 Year of Establishment

4 Whether the Firm / Agency is proprietorship / partnership / limited Company. Attach proof with Registration Number and CIN Number of Company.

5 Area of operation (Specialized in)

6 Any other information

SIGNATURE WITH STAMP :

NAME OF FIRM :

NAME OF AUTHORIZED PERSON :

CONTACT NUMBER :

E-mail ID : DATE :

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UNDERTAKING REGARDING HAVING POLICE VERIFICATION OF WORKERS ON THE ROLLS.

Ref. No…………………….. Place: ……………… Date: ………………. To, The General Manager, Zonal Office, Baroda Zone, 5th Floor, Baroda Bhavan, R S No 576, R C Dutt Road, Alkapuri, Vadodara – 390 007, Gujarat Dear Sir,

I /We proprietor / partner (s) / Director (s) of M/s ________________ , hereby declare that I / We

have obtained Police Verification of all the workers on roll and those who will be undergoing

housekeeping services at Baroda Zone for its various branches/offices in -11- Regions under

its jurisdiction situated in -14- districts.

OR

I /We proprietor / partner (s) / Director (s) of M/s ________________ , hereby undertake that I /

We will obtain Police Verification of all the workers who will be undergoing housekeeping

services at Baroda Zone for its various branches/offices in -11- Regions under its jurisdiction

situated in -14- districts.

Yours faithfully,

(Signature & Name) (In the capacity of) Name of the principal agency on whose behalf the proposal is submitted. Note: This letter of authority should be on the letterhead of the principal agency / agency / organization on whose behalf the proposal is submitted and should be signed by a person competent and having the power of attorney to bind the principal. It should be included by the Agency in its bid.

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‘TECHNICAL BID’

The Bidder is requested to furnish the following information.

SL. NO

DESCRIPTION PARTICULARS

1 Name of the Firm / Manpower Providing Agency for providing housekeeping services.

2 Address of the Firm / Manpower Providing Agency for providing housekeeping services.

3 Year of Establishment 4 Whether the Firm / Agency is proprietorship /

partnership / limited Company. Attach proof with Registration Number and CIN Number of Company.

5

(A) Name of authorized contact person.

(B) Mobile / Landline Number

(C) Fax Number

(D) E-mail ID

6 PAN Number of the Firm / Manpower Providing Agency. Attach Self-attested photo-copy of the PAN Card.

7 Service Tax Number of the Firm / Manpower Providing Agency. Attach Self- attested photo-copy of the Service Tax Number.

8 EPF Registration Number of the Firm / Manpower Providing Agency. Attach Self- attested photo-copy of Certificate of Registration.

9 ESI Registration Number of the Firm / Manpower Providing Agency. Attach Self- attested photo-copy of Certificate of Registration.

10 Experience of minimum three years in the field of providing Housekeeping Services on Monthly Contract Basis as on 31/03/2021. Attach Certificate of Experience and Satisfactory Completion of work awarded from the concerned Establishments / Companies.

11 Bank Account Details of the Firm

(A) Bank Account No.

(B) Bank Name and Address

(C) IFSC Code

(D) MICR Code. Attach self-attested photo-copy of cancelled cheque.

12 List of existing Clients along with proof which should include at least three Government / Public Sector Undertaking or any Private Company having minimum Rs. __ Lacs paid-up capital during the last three financial years Attach self-attested Certificate from clients

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/ organizations.

13 The Bidder/Tenderer should have minimum annual turn-over of Rs. __ Lacs for the last three financial years. Attach Certificate from Chartered Accountant in this regard as per Annexure.

14 The Bidder / Tenderer should have minimum 100 workers in Baroda on its rolls as on 31/03/2021.Attach Certificate in this regard.

15 Whether the Bidder/Tenderer is categorized as Micro and Small Enterprises under Public Procurement Policy of Government of India and eligible for benefits. If Yes, attach self-attested copy of Valid Certificate of Registration as MSEs along letter from Registering Authority certifying exemption from payment of EMD and benefits.

16 Enclose Demand Draft only of Rs. 2,00,000/- as “Earnest Money Deposit”. Payment through cheque or any other mode is not acceptable.

Demand Draft No. Date of Demand Draft Demand Draft Amount Bank Name

17 Enclose Demand Draft only of Rs. 5000/- as “Tender Fee” in case Tender Document is downloaded from our Website. Payment can be made through DD only cheque or any other mode is not acceptable.

Demand Draft No. Date of Demand Draft Demand Draft Amount Bank Name

SIGNATURE WITH STAMP : NAME OF FIRM : NAME OF AUTHORIZED PERSON : CONTACT NUMBER : E-mail ID : DATE :

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FINANCIAL BID (BASED ON ANNEXTURE-2)

SL ITEMS (Rs.) AMOUNT (IN WORDS)

RUPEES

1 Minimum Wages (unskilled worker) per person for Eight hours Daily Duty (as notified by Addl. Labour Commissioner, Government of India or State of Gujarat under Unskilled Category) as explained in Annexture-11.

2 TOTAL MONTHLY COST PER WORKER (EXCLUDING SERVICE CHARGES)

3 Cost of cleaning equipment, uniform etc.

4 Service Charges (Please specify percentage of total monthly cost mentioned at Sr. No. 2 subject to minimum of 5% and mention the amount arrived as per percentage quoted). The percentage should not be less than 5%, which the Bank considers as reasonable as profit margin for providing the housekeeping services on monthly contract basis and to cover all charges for conveyance expenses for movement of workers between the various Branches / Offices for providing prompt and efficient housekeeping services

% Rs.

Rupees Only

5 TOTAL AMOUNT CHARGEABLE i.e. TOTAL OF COLUMN NOS. 2 + 3 + 4

Rs. Rupees Only

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SUMMARY OF FINANCIAL BID

Sl. No

Type of Workman Number of Persons as per Financial Bid

Amount Quoted per person (as per Column 5 of Financial Bid).

Total Amount payable in Indian Rupees

1 -200- Rs. Rs.

TOTAL QUOTATION AMOUNT Rs.

Total Amount Chargeable for all (workman)

(In Figures) Rs.

(In Words) Rs. Only.

L-1 Bidder/Tenderer will be decided on the basis of lowest Total Quotation Amount quoted by the Bidder/Tenders which is arrived as the Sum Total of the amounts quoted/mentioned in Summary of Financial Bid.

SIGNATURE WITH STAMP :

NAME OF FIRM / TRAVELAGENT :

NAME OF AUTHORISED PERSON :

CONTACT NUMBER :

E-mail ID :

DATE :