Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY...

29
Signature & Seal of Applicant 1 (A Govt. of India Enterprise) TENDER FOR APPOINTMENT OF AGENCY / CONTRACTOR FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS June, 2014 ( Tender No. RITES/PERS/40/39/Canteen/2013-14 ) RITES LTD. PERSONNEL DIVISION RITES BHAVAN PLOT NO. 1, SECTOR-29, GURGAON- 122001 TEL: (0124) 2571666 & 2818113 FAX: 2571660 Price: Rs. 500/- Copy No. _______ Issue to: __________________________________ Date of Issue: _____________________________ Demand Draft No. : ______________________Drawn on _____________ Signature of Issuing Authority

Transcript of Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY...

Page 1: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

1

(A Govt. of India Enterprise)

TENDER FOR

APPOINTMENT OF

AGENCY / CONTRACTOR

FOR CANTEEN OPERATION

TO SUPPLY

GRADED BUFFET LUNCH & SNACKS

June, 2014

( Tender No. RITES/PERS/40/39/Canteen/2013-14 )

RITES LTD.

PERSONNEL DIVISION RITES BHAVAN

PLOT NO. 1, SECTOR-29, GURGAON- 122001

TEL: (0124) 2571666 & 2818113 FAX: 2571660

Price: Rs. 500/- Copy No. _______ Issue to: __________________________________ Date of Issue: _____________________________ Demand Draft No. : ______________________Drawn on _____________ Signature of Issuing Authority

Page 2: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

2

CONTENTS

Clause No. Description

1.0 General Information

2.0 Definitions

3.0 Objective

4.0 Instructions to Applicants

5.0 Brief Description of site and services to be rendered

6.0 Facilities to be provided by the

Company

7.0 Requirements to be met by the vendor/ contractor

8.0 Pre-qualification requirements

9.0 Evaluation Criteria

10.0 Execution of Agreement 11.0 Court’s Jurisdiction

12.0 Tender Documents – Check-list 13.0 Enclosures to Tender Documents

Form I Letter of Application Form II General Information Form III Financial Data Form IV Experience Record Form V Resources – Personnel List of Enclosures 14.0 Financial Bid :

Annexure-1/A Details of Items of Graded Lunch Annexure-1/B Details of Snacks, Cold Drinks etc.

15.0 Annexure–II/A Details of Items provided by RITES - ROC-I Annexure – II/B Details of Items provided by RITES – ROC-II

Page 3: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

3

NOTICE FOR SEALED TENDERS IN TWO PACKETS SYSTEM FOR SELECTION OF AGENCY /CONTRACTORS FOR OPERATION OF

CANTEEN TO SUPPLY GRADED BUFFET LUNCH & SERVING OTHER CATERING ARRANGEMENTS

1.0 GENERAL 1.1 RITES Limited invites sealed tenders in prescribed proforma from

well–established and experienced firms/organizations/ contractors in two packets system for selection of catering vendor/contractor to supply and serve graded Buffet lunch & other catering arrangements in its Office complexes at RITES Bhavan, Plot No. 1, Sector, 29, Gurgaon (ROC-I) and RITES Bhavan, Plot No.144, Sector-44, Gurgaon (ROC-II). The Lunch shall be provided on subsidized rates whereas snacks shall be sold on cash payment. There are around 1000 employees; and the Minimum Guarantee (MG) assured for serving Lunch on any working day is approximately 750. The services would include supply and serving the following on a Five Working Day in a Week basis :

(i) Graded Buffet Lunch at subsidized rates for 750

employees (12.45 hrs. to 14.00 hrs. – in two shifts) (ii) Selected snacks, cold drinks etc. on payment basis

(from 9.00 hrs. to 18.00 hrs.) (iii) Catering arrangements during meetings on payment

basis (as and when needed) 1.2 Interested parties may obtain the Bid documents available with

Joint General Manager (Welfare & Protocol), RITES Ltd., RITES Bhawan, 1ST Floor, Left Wing, Plot No. 1, Sector 29, Gurgaon – 122001, Tel No. 0124-2818152 on submission of non-refundable fee by way of DD in favour of RITES Ltd., payable at Gurgaon of Rs. 500/- upto 1600 hrs on 26.6.2014. Bid documents duly completed in all respects shall be received upto 1500 hrs. till 30.6.2014 in the office of the JGM(Welfare & Protocol), RITES Ltd., RITES Bhawan, 1st Floor, Left Wing, Plot No. 1, Sector 29, Gurgaon – 122 001. The Technical Bid would be opened at 1530 hrs on 30.6.2014 at the above said venue in the presence of the applicants who wish to attend. Bid documents will not be sent/received by post/courier. The bid document along with all Terms & Conditions can also be downloaded from the Website

Page 4: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

4

(www.rites.com). Such downloaded tenders at the time of submission must be accompanied with a tender document fee of Rs.500/- in the form of DD from a scheduled bank in favour of “RITES Ltd.”

1.3 Price Bid of those bidders whose technical bids are found

acceptable shall be opened at a date to be intimated separately to technically qualified bidders. Bids received after the stipulated date and time shall be rejected.

1.4 Applicants need to apply in separate sealed covers for (1)

Technical bid in the prescribed proforma along with the requisite documents and EMD of Rs.1,40,000/- (Rupees One Lakh Forty thousand only) by crossed Demand Draft only, drawn in favour of RITES Limited, Gurgaon payable at Gurgaon or Delhi & (2) Priced bid (Annexure–I/A & Annexure-I/B Re-tabulated proforma) to JGM(Welfare & Protocol), RITES Limited, Plot No. 1, Sector 29, Gurgaon - 122 001. The two sealed bids should be in two separate sealed packets and then put in one envelope/packet. Unsealed Technical and Financial Bids put in a single cover/packet will be summarily rejected. The tender documents are non-transferable.

2.0 DEFINITIONS 2.1 The following words in this document shall have the meanings

hereby assigned to them except where the context otherwise requires:

a. Company means RITES Limited or its successor organization(s), having legal status, acting through its designated head or any other officer so nominated by the designated head.

b. Services means supply of graded Buffet lunch and supply and serving selected snacks, cold drinks etc.; and Catering arrangements during meetings as and when needed.

c. Applicant means Firms, Partnerships, Companies, who

have applied in response to the tender advertisement to receive this Questionnaire.

Page 5: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

5

d. Participants means Firms, Partnerships, Companies, who apply for the tender.

e. Contractor(s) means Participant, group of Participants. f. Vendor/Agency means Contractor(s). 3.0 OBJECTIVE 3.1 The Company intends to appoint through this Tender an

Agency/Contractor to operate a canteen and arrange to supply graded buffet lunch and serve selected snacks as mentioned above, & provide catering arrangements for the officers and staff of RITES Limited on cash payment basis.

3.2 Duration of Contract

The term of the selected Agency/contractor will remain in force for One (01) year from the date of starting the services. However, the contract can be extended further at the sole discretion of RITES for a further period upto 2 years – one year at a time. RITES reserves the right to foreclose the Contract by serving one month notice at any point of time during currency of the Contract on the basis of unsatisfactory or poor performance. RITES also reserves the right not to use this tender and call for another tender or any other method without assigning any reason whatsoever.

4.0 INSTRUCTIONS TO APPLICANTS

4.1 Site Visit by Tenderer

It is desirable that applicants may visit the site at their own cost, to actually assess the available facilities. It is proposed to organise a site visit at 1430 hrs. on 23.6.2014 (prior to pre-bid meeting) for the applicants. The representative may contact Jt. General Manager (Welfare & Protocol), RITES Ltd., RITES Bhawan, Sector-29, Gurgaon-122001 (Phone : 0124-2818152).

4.2 The tender documents should be addressed to JGM(Welfare & Protocol), RITES Limited, Plot No. 1, Sector 29, Gurgaon - 122001 and reach the addressee upto 1500 hrs on 30.6.2014. Documents, which are received after the said date and time, will not be considered and will be returned unopened. Where such

Page 6: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

6

date happens to fall on a holiday, the deadline for receipt of documents shall automatically stand extended to the subsequent working day.

4.3 All expenses relating to participation in this tender shall be borne

by the applicants and/or participants. 4.4 The Company reserves the right to reject or accept any of the

applications, reject all applications or annul the tender process itself without assigning any reason and without any liability to the affected applicants or any obligation to inform them the grounds for such action.

4.5 The Name and Mailing Address of the applicant shall be superscribed on the envelope so that the applications received late can be returned unopened.

4.6 All the information requested shall be provided in English

language only. 4.7 Answers must be given to all questions in the Questionnaire. If

necessary, additional sheets may be used. 4.7 Tender Documents can either be purchased from JGM(Welfare &

Protocol), RITES Limited, Plot No. 1, Sector 29, Gurgaon - 122001 by payment of Rs.500/- by way of demand draft/Pay order in favour of RITES Ltd., payable at Gurgaon; or can be downloaded from RITES’ Website. If the Tender Documents are downloaded from Website, such firms will have to submit the cost of the Tender Documents i.e. Rs. 500/- by way of demand Draft/Pay Order in favour of RITES Ltd., payable at Gurgaon, together with the Bid documents in a separate envelope. In case, the agency submits the bid on the downloaded document without accompanying the requisite tender cost, such tender will not be accepted. 

4.8 Each page of the tender document shall be duly signed by the

participant or a person(s) duly authorized to sign on behalf of the participant.

4.9 All documents submitted by the applicants shall be treated as

Confidential and will not be returned.

Page 7: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

7

4.10 All successful participants will be informed by Company regarding their being short-listed & opening of Price - Bid.

4.11 Pre-Bid Meeting

A Pre-Bid Meeting shall be held at RITES Bhavan, Sector-29, Gurgaon-122001 on 23.6.2014 at 1600 hrs. Applicants desirous of obtaining clarity on the Tender requirements may submit their request in writing by 20.6.2014 to JGM(Welfare & Protocol), RITES Limited, Plot No. 1, Sector 29, Gurgaon - 122001.

4.12 Earnest Money Deposit Applicants will be required to deposit Rs. 1,40,000/- (Rupees One Lakh Forty thousand only) as EMD by demand draft to be submitted along with the Technical bid, drawn in favour of RITES Ltd., payable at Gurgaon/Delhi. EMD of the unsuccessful applicants shall be returned after finalization of the tender. Any bid not accompanied by an acceptable EMD shall be summarily rejected by the Company.

4.13 Contract Performance Guarantee

Successful applicant shall furnish an unconditional & irrevocable Bank Guarantee from a Scheduled Bank initially valid for one year, in favour of RITES Ltd. for an amount of 10% annualized value of awarded value of contract towards Contract Performance Guarantee prior to the signing of Agreement. This performance guarantee is extendable further upto 2 years, the period upto which the contract is extended.

4.14 Failure to respond to any of the questions shall render the applicant liable for disqualification.

4.15 Penalty Clause : Providing quality food on timely basis as per Minimum Guarantee (MG) is the essence of this Tender. In case of failure on the part of the Contractor to serve food to the employees as per Minimum Guarantee (i.e. 750 employees), in such cases, RITES will arrange to provide food from any other agency and recover four times the agreed per plate rate from the Contractor. Any two such failures on the part of Contractor wshall lead to cancellation of the agreement with the Contractor and forfeiture of the EMD. Further, the Performance Guarantee would be encashed by RITES in case, the performance of the

Page 8: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

8

agency is found unsatisfactory with reference to compliance to the conditions of this tender during the tenure of the agreement.

5.0 BRIEF DESCRIPTION OF SITE AND SERVICES TO BE

RENDERED 5.1.1 Location : There are two office complexes i.e. on Plot No.1,

Sector, 29, Gurgaon - 122001 (ROC-I with MG of 600 employees); and Plot No.144, Sector-44, Gurgaon (ROC-II with MG of 150 employees). Earmarked area is on the First Basement of ROC-I, and ground floor of ROC-II. The Contractor shall use the existing Canteen in ROC-I premises for collection of food, heating and storage. This space shall also be utilized for collection, storage and cleaning of utensils. Food items will be delivered to the 1st basement through dedicated service lifts near existing canteen. The food will be transported in Bain Marie to the 1st basement of ROC-I and served between 12.45 hrs. to 14.00 hrs. in two shifts. Similarly, pre-cooked food shall be brought and served at Ground Floor of ROC-II between 12.45 hrs. to 14.00 hrs. in two shifts.

5.2 Description of catering requirements 5.2.1 Basic Details

The contractor is required to supply graded buffet lunch and supply and serve other catering arrangements for its office complexes mentioned above during office timings and beyond office hours also, if need be. Besides, selected Snacks and cold drinks of reputed brands would also be allowed to be served in the specified area at fixed timings on cash payment basis. Details of Buffet Lunch and ready made snacks are listed at Annexure-I/A & Annexure-I/B respectively. The list of Items mentioned in the Annexure-I/B is not exhaustive and the vendor may change or add as per demand of employees in consultation with RITES nominated officer. The contractor may also have to serve snacks, lunch etc. during meetings with clients/visitors of senior officers against cash purchase or coupons. He shall be given advance notice by the officer placing the order.

Page 9: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

9

6.0 FACILITIES TO BE PROVIDED BY THE COMPANY

6.1 The Company, apart from providing space on the First Basement of ROC-I and Ground floor at ROC-II shall also provide the following facilities for rendering catering services :

Air-conditioned Hall with a seating/standing capacity of

500 PAX at ROC-I and 150 PAX at ROC-II duly furnished. Lunch shall be served in shifts in this lunch area

Space for cooking snacks Space for cleaning of utensils Water supply (to be used judiciously) free of charge Electricity/power supply free of charge. One internal telephone connection for booking the orders Fire fighting equipments as per the approved norms Drinking water coolers Stainless Steel serving platform with heating arrangement

at ROC-I & ROC-II. Adequate space for seating of Contractor’s nominated

supervisor Electric fly catchers Service Lifts for transport of food from Ground floor

kitchen to Basement-I at ROC-I.

6.2 All the items supplied to the contractor shall be in working order. Normal maintenance/replacement will be got done by the Company. In case of any damage caused to the equipment(s) due to negligence of the Contractor to any of the above items provided by the Company, the expenditure towards the repair costs/any other charges will be recovered from the Contractor.

6.3 Restrictions 6.3.1 Cooking in any form shall not be allowed, except preparation of

chappaties and snacks. All Lunch items will be prepared in the base kitchen of the Contractor and transported to RITES premises in most professional manner with utmost hygienity. RITES shall have access to such base kitchen to inspect the quality and the manner in which food is prepared as and when required.

Page 10: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

10

Only graded Buffet Lunch (on subsidized rates) would be allowed to be served during lunchtime. Cold drinks (on payment basis) along with food items would be permitted. However, selected ready made snacks and approved food items would be allowed to be served in the specified area at fixed timings on cash payment basis.

7.0 REQUIREMENTS TO BE MET BY THE VENDOR/CONTRACTOR 7.1 The Contractor shall arrange all Crockeries (Melmoware with

Bowls), Cutleries, Dishwasher, Chapati Maker, Water Jugs, Refrigerator, Heater, Microwave, Display Counter etc. of reasonably good and presentable quality. Gas oven and Gas cylinders, arrangement for preparation of Chappaties and Snacks will be provided by Contractor. Similarly, all utensils including serving bowls, spoons, water glasses, jugs etc. will be arranged by him. The contractor shall place jugs filled with water on each table for consumption. Cleaned steel glasses of appropriate size will be placed on the tables and near the Water Coolers. Adequate manpower will be deployed to replenish the water jugs and removal of left-over items from the table, as also cleaning staff for cleaning of floors.

7.2 Reasonable number of counters, micro-ovens, hot cases, hot

plates, refrigerators etc. will be provided by the Contractor. Consumption of water and electricity would be made judiciously.

7.3 The contractor will have to sell all the eatable items mentioned

above to the employees at the rates accepted by the Management. The details of the menu of Buffet lunch, snacks etc. are given in the Annexures-I/A & I/B. Service of extra item if any shall be with the prior approval of nominated committee.

7.4 No Tobacco items (Beedi/Cigaratte/Tobacco etc.), stimulants and

sachets like Paan Parag, Gutka etc. will be sold in the Office/Canteen premises.

7.5 No drink with alcoholic content shall be served in the

Canteen/Office premises. 7.6 The contractor will maintain highest standards of cleanliness and

hygiene and shall ensure use of best possible equipments,

Page 11: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

11

disinfectant and similar consumables for maintaining the required cleanliness.

7.7 The contractor shall engage a Supervisor with ample experience

in catering to supervise proper and efficient functioning of the catering arrangements to the satisfaction of the Company. He will also deploy adequate manpower to replenish the food items in the counter, besides maintaining cleanliness.

7.8 The Contractor will be an independent contractor and not an

employee of the Company. The work shall not be sublet by contractor.

7.9 The contractor shall observe/comply with all the requirements of

statutory provisions of Minimum Wages Act, Payment of Wages Act, Contract Labour (Regulation and Abolition) Act, Employees Provident Fund Act & laws applicable at his own risk and cost. Important: The responsibility to pay minimum wages under the Minimum Wages Act, Provident Fund contribution, all insurance under Workmen’s Compensation Act, Payment of Bonus and provide uniforms and other benefits payable to the workers, i.e. medical and transportation charges etc. rests with the contractor. The contractors are requested to quote their rates keeping these factors in view.

7.10 The contractor shall be responsible for its Corporate and personal taxes of its employees and shall keep indemnified the Company for any liability in this connection.

7.11 The Contractor shall be solely responsible for all statutory compliances of all the Government agencies relating to food-adulteration, pollution, health & hygiene, sanitation etc. for provision of canteen services provided under this contract.

7.12 The contractor shall be responsible for maintaining safety of the

kitchen, catering, canteen areas etc., and would be liable for damages on account of negligent handling of equipments, water connection, electrical fittings and gadgets.

7.13 The contractor shall at all times keep indemnified the principal employer in RITES and its officers against any third party claims whatsoever.

Page 12: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

12

7.14 The contractor shall provide uniform to all manpower deployed him and ensure that his employees are in proper neat attire all the time while on duty in ROC premises. The persons so deployed by the Contractor shall wear gloves/caps/aprons etc. while providing the service.

8.0 PRE–QUALIFICATION REQUIREMENTS 8.1 Participants Qualifications & competence In order to be considered for award of work, all Participants must

satisfy the criteria listed below:

a. The Contractor shall be a registered legal entity (Proprietory, Partnership, Limited Co. etc.). Copies of the Registration Certificate to be enclosed.

b. Have its own running base kitchen in Delhi/Gurgaon fully

equipped with modern cooking infrastructure for cooking food and supplying for a minimum 1000 persons at a time. The address of base kitchen may be provided through a documentary proof such as electricity bill, rent agreement, etc. along with layout plan and list of equipment/facilities.

c. The cooking of food shall be done in the most hygienic

condition using branded and fresh cooking materials/ ingredients.

d. Have running contract/work experience of similar nature

amounting to a minimum of Rs. 1.25 crores (Rupees One crore Twenty five lakhs only) per year during the preceding 3 years in Public/reputed private organisation in Delhi/Gurgaon. Duly proven copies of LOA(s) and satisfactory performance certificates may be attached.

8.2 ANNUAL TURNOVER

The bidder should have achieved a minimum annual turnover of Rs. 1.4 crores (Rupees One Crore Fourty Lakhs) in any one of the last three financial years.

Page 13: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

13

8.3 SOLVENCY :

The bidder shall submit a Solvency Certificate from a scheduled bank for a sum of Rs.35.0 lakhs.

 

8.4 PROFITABILITY

The applicant firm should be a profit- making firm and has not incurred losses in any of the last three preceding financial years. The copies of audited Balance Sheets and Profit & Loss Account for the same period are to be submitted with the tender documents.

8.5 Have qualified and experienced personnel on its rolls to be fully assigned to the services. A list of such persons along with their education and experience in similar jobs to be provided.

8.6 Contractor shall provide a detailed Plan of Execution of the contract i.e. cooking of food, transportation, heating arrangement and service at the counter.

8.7 Contractor shall furnish details of black listing or de-registration

(Item No. 6 of Form II), if applicable. An affidavit to this effect on Company’s letter head may be furnished.

8.8 INTERPRETATION OF TENDER DOCUMENTS

(i) If any vendor/contractor is uncertain as to the meaning of any part of this tender document, he shall seek clarification by 23rd June, 2014. Amendments, if any, to the tender documents shall be posted on the Website.

(ii) The Company will not be responsible for any

interpretation or explanation not contained in the Tender/modification notified.

8.9 RITES may verify the claim of the tenderer independently. 8.10 Payment to Contractor

The payment to the contractor shall be done on fortnightly basis on receipt of bill for the lunch provided. Other items like snacks, cold drinks etc. shall be sold on the counter on cash payment basis by the consumer.

Page 14: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

14

8.11 Methodology for Payment A suitable methodology shall be adopted for calculation of total number of plates consumed and chargeable to RITES by the Contractor, either through a biometric or token system :

a) Immediately after the entry is registered, the contractor shall

provide a plate to the employee. b) Invoice with day-wise record of chargeable plates with the list

of employees shall be submitted to the nominated officer of RITES in Welfare Section on fortnightly basis (i.e. for 1st to 15th consumption, the bills will be submitted on 16th; and for 16th to end of the month, the bills will be submitted on 1st of the following month).

9.0 EVALUATION CRITERIA

The contract period is initially for a period of one (1) year and is extendable to three (3) years. The contractor shall submit his all inclusive rates for one (1) year for the purpose of evaluation.

10.0 EXECUTION OF AGREEMENT

10.1 The successful bidder is required to attend RITES office in person or through authorised representative for executing a Contract Agreement within 5 day thereafter. If the bidder whose bid is accepted, refuses to execute the contract agreement, RITES may determine that such bidder has abandoned the contract and there upon his bid and the acceptance thereof shall be null and void and RITES shall be entitled to forfeit the earnest money as liquidated damages for such default.

10.2 The bidder will mobilize and commence the assigned work

within 10 days of issuance of Letter of Intent or as notified by the Company.

11.0 COURT’S JURISDICTION

Any suit or application, arising out of any dispute or difference on account of this Bid or any matter in relation to the award of the contract or for the enforcement of arbitration clause under

Page 15: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

15

the contract, shall be filed in a competent Court at Gurgaon only and no other court of any other District of the country shall have any jurisdiction in the matter.

12.0 TENDER DOCUMENTS - CHECK LIST

1. All pages on the Original Bid documents duly signed and stamped.

2. Written Power of Attorney in favour of person signing the tender documents.

3. Copies of registration as sole Proprietorship/Partnership firm/Public Limited Co. along with the details pertaining to place of registration, principal place of business of the firm etc.

4. Copy of PAN number and Service Tax Registraton number. 5. List of clients (last 3 years)

a) Personnel b) Equipments and gadgets available in base kitchen and c) Counters and gadgets to be installed in RITES. d) Copy of LOA from existing/previous clients (last 3 years

only) indicating the service provided and value of contract

e) Satisfaction certificate from client(s) f) Copy of menu already provided to existing clients g) Copy of Accreditation Certificate, if any, for management

system (Food safety/quality etc.) 6. Solvency Certificate from a Scheduled Bank 7. Form I – Letter of Application 8. Form II – General Information

(a) 1 - Name of Company (b) 2 - Status (c) 3A - Address of Registered Office (d) 3B – Address of Local Office (e) 3C – Address of Base kitchen (f) 4 – Year incorporate (g) 5 – Details of clients (h) 6 – Affidavit in letter head for debar/black-list (i) 7 – Information on current litigation, if any

9. Form III – Financial Data 10. Form IV – Work experience record 11. List of Enclosures 12. Annexure-1A – Details of Lunch Items 13. Annexure-1B - Details of Snacks, Cold Drinks etc.

Page 16: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

16

13.0 ENCLOSURES TO TENDER DOCUMENTS Form I Letter of Application Form II General Information – Proforma Form III Financial Data of the Agency Form IV Work Experience Record of Agency Form V Resources of Agency Form VI List of Enclosures to be submitted 14.0 Financial Bid : Annexure-I/A Details of Buffet Lunch Items Annexure-I/B Details of Snack Items

Page 17: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

17

FORM I (Page 1 of 2)

LETTER OF APPLICATION

Registered Business Name:__________________________________ Registered Business Address:________________________________ :________________________________

Telephone No. Fax No. Mobile No. Contact person(s)

Ref. No ……………… Dated ………………………. To: RITES Limited Personnel & Admn. Division, RITES Bhawan, Plot No. 1, Sector 29, Gurgaon – 122 001 Dear Sirs, Sub: Tender for selection Vendors/Contractors for Operation of

Canceen Services to supply Graded Buffet Lunch & Snacks.

With reference to your Notice dated ……………. inviting tender for selection of vendors/contractors for supply of graded Buffet lunch & serving other catering arrangements, we hereby apply to be prequalified for the same as a potential vendor/contractor.

1. We authorize RITES Limited and its authorized representatives to

conduct any investigations to verify the statements, documents and information submitted and to clarify the financial and technical aspects of this application. For this purpose, we, hereby, authorize any Public/private Sector Official, etc. or any other personal(s) or firm(s) to furnish pertinent information deemed necessary and requested by RITES Limited to verify statements and information provided in this application regarding our Competence and standing.

Page 18: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

18

FORM I (Page 2 of 2)

2. We understand that in the event of any information furnished by

us being found later on to be incorrect or any material information having been suppressed, the following action may be taken: (i) Our name will be removed from the panel of prequalified

contractors. (ii) Any tender submitted by us on the basis of pre-qualification

may not be considered. (iii) If any tender from us is accepted and a contract awarded to

us on the basis of our tender, the tender acceptance may be withdrawn and the contract awarded to us cancelled.

(iv) Our EMD/Security may be forfeited.

3. We also undertake to advise RITES Limited promptly in the case of any material change in status such as change in partnership, change in nature of business, lines of credit and/or financial liquidity being affected adversely, any serious litigation, loss of trained personnel, reduction in the number of usable and serviceable equipment etc., which may affect our credentials for the work adversely.

4. The name and position of person (s), who may be contacted for further information, if required, is as follows:

(Here give the details) 5. We declare that the statements made and the information

provided in the duly completed supporting data (Form II to V) are complete, true and correct.

6. We apply for selection of vendors/contractors for operation of

canteen for supply of graded Buffet lunch & Snacks in RITES Ltd.

Thanking you. Yours faithfully (Authorized Representatives of Applicant)

Page 19: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

19

FORM II (PAGE 1 OF 2)

GENERAL INFORMATION

1. Name of Company : 2. Status : 3A. Address of Registered Office: (attach proof)

Telephone No.

Fax No. Mobile No. Contact person(s)

3B. Local Office Address (if any) in Delhi/Gurgaon for

correspondence

Telephone No.

Fax No. Mobile No. Contact person(s)

3C. Address of base kitchen: (attach proof)

Telephone No.

Fax No. Mobile No. Contact person(s)

Enclose layout plan, list of equipments, manpower at base kitchen etc.

4. Year incorporated: *5. Details of catering services provided/being provided to clients: 1. Since 2. Since 3. Since * Attach copy of Certificates of Registration for PF and ESI as

Annexure (s) 6. Has black–listing or de-registration action been initiated or taken

against the applicant by any Government or Public Sector Undertaking or a private organization during the last 3 years? If yes, give details and outcome as Annexure. If no, an Affidavit to this effect be submitted as given below:

Page 20: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

20

FORM II (PAGE 2 OF 2)

AFFIDAVIT

I ________________ Proprietor/Director/Partner of the firm M/s.________________________ do hereby solemnly affirm that the firm M/s._______________________ has never been black listed/debarred by any organization/office. Signature of Proprietor/Director/Partner Seal of Firm 7. Information on current litigation in which the applicant is

involved: (To be given in proforma below):

Party with whom the dispute arose and nature of dispute

Cause Amount involved (Rs. Lakhs)

Present position and remarks

(1) (2) (3) (4)

Please furnish the details (if applicable)

Page 21: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

21

Form III

FINANCIAL DATA Financial Resources 1. Total amount of financial resources and credit line: (provide

evidence of financial resources, cash in hand, lines of credit etc./Solvency Certificate).

2. Name, address, telephone, telex and telefax numbers of Bankers

who may provide references, if required. 3. Copy of IT returns for the last three years i.e. 2010-11, 2011-12

& 2012-13. 3. Copy of the Income Tax paid for the last 3 years. 4. Balance Sheet, Profit & Loss Account for the last 3 years.

5. Copies of Challan of Income Tax Paid for the last 3 years.

Page 22: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

22

FORM IV

WORK EXPERIENCE RECORD List of all contracts for the services listed in Para.1 executed during the last 3 years:

Sl.No.

Name of the services

Brief description of services

Total Value (Rs.)

Contract period Name and addresses of contract awardee

Complexi-ties of services done

Status (on-going, completion, etc.)

From To

(1) (2) (3) (4) (5) (6) (7) (8) (9)

Note: i) In case of joint work, tenderer must include value of

contract for which tenderers had been actually responsible, along with documentary evidence of the same.

ii) Additional sheets may be attached, where necessary.

Page 23: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

23

FORM V

RESOURCES : (A) PERSONNEL Name(s), Position in the Organiza-tion

Age Working with the company since

Total years of experi-ence

Academic & professi-onal qualifica-tion

Relevant experience in years

Whether in regular employment/ contract, etc.

(1) (2) (3) (4) (5) (6) (7)

RESOURCES : (B) EQUIPMENT/GADGETS List of equipment/gadgets and quantities of each available with the tenderer at the base kitchen relevant to the scope of work.

RESOURCES : (C) COUNTERS /GADGETS List of counters/gadgets and quantities of each available with the tenderer relevant to the scope of work which would be installed in the specified area in RITES Ltd.

Page 24: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

24

LIST OF ENCLOSURES Please write ‘Yes’ wherever copy of certificate is enclosed and ‘No’ for others. S.No. Description Whether

submitted “Yes/No”

1.

Copy of status of applicant

2. Affidavit that the Applicant/Contractor/ Vendor/Firm/Partnership, Company has never been black listed

3. Copy of Income Tax returns for last 3 years or copy of PAN no. issued by Income Tax Authorities

4. Attested copy of experience certificate of last 3 years with value of work, year-wise, minimum of Rs…130 lakhs in any one of last three years.

5. Any other Annexure

Note : No column should be left blank.

Page 25: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

25

Annexure-I/A

14.0 - FINANCIAL BID

DETAILS OF THE ITEMS OF GRADED BUFFET LUNCH Buffet Lunch

Menu Items Remarks All Inclusive Rate Per

Lunch Plate Chappati, Rice, One Paneer subzi, One Veg. subzi, Dal, Raita, Salad, Achar, Chutney, Papad & One Sweet. Menu items will be fixed by the nominated Committee for all 5 working days on every Friday for the following week, in consultation with the Vendor.

All inclusive price per Lunch Plate to be quoted in figures and words. No additional payment on whatsoever account will be entertained subse-quently.

In Figures : In Words :

Note : (1) Financial Evaluation will be carried out based on rate quoted for Buffet Lunch only. (2) Oil and other ingredients used will be of AGMARK quality. (3) Oil used for frying etc. shall be regularly changed (every alternate day at least) (4) All milk products shall be from Mother Dairy/AMUL

(5) Loose curd will not be served (6) Only RO water will be used for drinking and

cooking.

Page 26: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

26

ANNEXURE-I/B

14.0 - DETAILS OF ITEMS OF SNACKS, COLD DRINKS ETC. The indicative list of Items to be sold is given below. The Tenderer may prepare additional items if he wishes to provide.

Item Rate per piece/Item

Snacks Samosa (75 gm.) With sachet of sauce / chutney & napkin (Sauce to be supplied of Kisan/Maggi/Heinz only)

Kachori (75 gm.) Patties (75 gm.) Burgers (100 gm.) Veg. Cutlets (80 gm.)

Finger Chips Bread Pakora (50 gm.)

Matties (40 gm.) Vada (40 gm.) with Coconut chutney & napkin

Idli (50 gm.) with Coconut Chutney & napkin

2 Bread Sanwiches (25 gm.) including butter

3 Bread Sanwiches (35 gm.) including butter

Cold Drinks

All popular brands Tetra packets of juices of different popular brands – Not more than MRP rate

Biscuit packets of popular brands – Not more than MRP rate

Wafers Wafers of all popular brands – Not more than MRP rate

Water Mineral water bottles of 1 litre, 500 ml. & 200 ml. – Not more than MRP rate

Note : (1) Financial Evaluation will be carried out based on rate

quoted for Buffet Lunch only. Rates quoted for Snacks, Cold drinks etc. should be reasonable and will not be

Page 27: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

27

taken for evaluation. The quantum of items to be prepared will depend upon the demand from staff members. No minimum guarantee is assured for Snack items by RITES Ltd.

(2) Oil and other ingredients used will be of AGMARK quality.

(3) Oil used for frying etc. shall be changed regularly (4) All milk products shall be from Mother Dairy/AMUL (5) Loose curd will not be served (6) Only RO water will be used for drinking and cooking. (7) Any Snack item may be deleted at the discretion the

Company. Additional item shall be included only with the prior approval.

Page 28: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

28

RITES LTD

(FOR ROC-I) Annexure-II/A

Details of the catering and service space, furniture for seating and standing arrangements, power and light connections with load capacity, water outlets, drinking water arrangements in the earmarked area in ROC-I provided by RITES Ltd. S.No Item Quan

-tity Remarks

1. Floor area 1 Centrally Air conditioned Hall

2. Seating arrangements For 300 persons

3. Electricity load connected Free of charge

4. Power points 20 amperes 12 5. Power points 15 amperes 04 6. Light points 20 7. Water connection

- for water cooler - for wash basins - for sink

01 02 01

8. Service counter (for Bain Marie etc.)

As per requirement

9. Washing area As per requirement

10. Hand wash As per requirement

Page 29: Tender for Canteen - Final - Rites · TENDER FOR APPOINTMENT OF ... FOR CANTEEN OPERATION TO SUPPLY GRADED BUFFET LUNCH & SNACKS ... 1.1 RITES Limited invites sealed tenders in prescribed

Signature & Seal of Applicant

29

RITES LTD

(FOR ROC-II)

Annexure-II/B Details of the catering and service space, furniture for seating and standing arrangements, power and light connections with load capacity, water outlets, drinking water arrangements in the earmarked area in ROC-II provided by RITES Ltd. S.No Item Quan

-tity Remarks

1. Floor area 1 Centrally Air conditioned Hall

2. Seating arrangements For 50 persons

3. Electricity load connected Free of charge

4. Power points 20 amperes 12 5. Power points 15 amperes 04 6. Light points 20 7. Water connection

- for water cooler - for wash basins - for sink

01 02 01

8. Service Counter (for Bain Marie etc.)

As per requirement

9. Washing area As per requirement