Teen Leaders Training Programme Interpersonal Communication
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Transcript of Teen Leaders Training Programme Interpersonal Communication
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Teen Leaders Training Teen Leaders Training ProgrammeProgramme
Interpersonal Interpersonal Communication Communication
© 2007 Baylor College of Medicine
Adapted from the American Red Cross Leadership in Action Series
TEEN CLUB
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Communication Isn’t Easy “I know that you believe you
understand what you think I said, but I am not sure you realize that what you heard is not what I meant.”
Anonymous
© 2007 Baylor College of Medicine
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The Communication Process
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Sample Forms of Communication
Words Body Language
Symbols/Pictures Voice QualityEmotions Art FormsSenses
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Face-to-Face Communication
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Attributes of Voice Pitch Speed Rhythm Inflection Volume Emotion
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A Sample Message
“We need everybody’s cooperation so that we can understand how to get the job done. Let’s keep
individual conversation down and listen to directions.”
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Different Kinds of Body Language
Eyes Facial Expressions Gestures Postures
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Caution! Consider the total picture—what
you see, hear and know about the person.
Be mindful of any cultural differences.
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Communication Filters
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The End
Any Questions?