Tecnología en el Contact Center

2

description

Contenido del Seminario Cómo Administrar los Recursos Tecnológicos en el Contact Center desarrollado por Teleaccion

Transcript of Tecnología en el Contact Center

Page 1: Tecnología en el Contact Center
Page 2: Tecnología en el Contact Center

Contact center-datasheet

Contact center-datasheet

Cisco Customer Intelligence and Contact Center … Customer Intelligence and Contact Center Solutions Overview ... Cisco Unified Contact Center Enterprise ... Cisco Unified Contact

Cisco Customer Intelligence and Contact Center … Customer Intelligence and Contact Center Solutions Overview ... Cisco Unified Contact Center Enterprise ... Cisco Unified Contact

Trends in IP Contact Center Deployment Contact Center 2008 Industry Study.

Trends in IP Contact Center Deployment Contact Center 2008 Industry Study.

5 Contact Center Challenges—And How to Solve ThemTop 5 Contact Center Challenges— And How A Virtual Contact Center Can Solve Them 1. Business Continuity: Cloud contact center providers

5 Contact Center Challenges—And How to Solve ThemTop 5 Contact Center Challenges— And How A Virtual Contact Center Can Solve Them 1. Business Continuity: Cloud contact center providers

Contact Center Intelligence

Contact Center Intelligence

Contact Center KPIs - Amazon Web Services€¦ · Contact Center KPIs: Definitions & Correlations ( ...

Contact Center KPIs - Amazon Web Services€¦ · Contact Center KPIs: Definitions & Correlations ( ...

The stride center contact center 5.29

The stride center contact center 5.29

Comic contact center

Comic contact center

Call Center to Contact Center

Call Center to Contact Center

Transforming the Contact Center with Cisco Unified Contact Center

Transforming the Contact Center with Cisco Unified Contact Center

Contact Center – Call Center

Contact Center – Call Center

CALL CENTERSdintel.org/Documentos/2012/CONTACTC/ponencias/aarias.pdf · 2015-11-05 · LA EVOLUCIÓN DEL CONTACT CENTER CALL CENTER CONTACT CENTER BUSINESS CONTACT CENTER Entorno

CALL CENTERSdintel.org/Documentos/2012/CONTACTC/ponencias/aarias.pdf · 2015-11-05 · LA EVOLUCIÓN DEL CONTACT CENTER CALL CENTER CONTACT CENTER BUSINESS CONTACT CENTER Entorno

Evolving From Contact Center to Engagement Center · Evolving From Contact Center to Engagement Center Share this E-book: 3 ... Evolving From Contact Center to Engagement Center Share

Evolving From Contact Center to Engagement Center · Evolving From Contact Center to Engagement Center Share this E-book: 3 ... Evolving From Contact Center to Engagement Center Share

Life Contact Center

Life Contact Center

8x8 Virtual Contact Center Analytics...Virtual Contact Center Analytics Transform Contact Center Performance Virtual Contact Center Analytics helps you: • Quickly identify significant

8x8 Virtual Contact Center Analytics...Virtual Contact Center Analytics Transform Contact Center Performance Virtual Contact Center Analytics helps you: • Quickly identify significant

금융고객을위한 Cisco Contact Center Solution Day...금융고객을위한Cisco Contact Center Solution Day - Global Customer Contact TransformationGlobal Customer Contact Transformation

금융고객을위한 Cisco Contact Center Solution Day...금융고객을위한Cisco Contact Center Solution Day - Global Customer Contact TransformationGlobal Customer Contact Transformation

Alnoor Contact Center

Alnoor Contact Center

Siseco Contact Center

Siseco Contact Center

Contact Center

Contact Center

From Cost Contact Center to Value Contact Center

From Cost Contact Center to Value Contact Center