Technology without constraints with Office 365
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Transcript of Technology without constraints with Office 365
Technology without constraints with Office 365
Technology without constraints with
Technology without constraints with Office 365
• About CPS• Technology without constraints• Improving Efficiency. Increasing Performance.
Break• I need to be able to do my job
Lunch• Respond to the challenge of change• How we can help
Coffee and chat
Agenda
Technology without constraints with Office 365
Presenters
Sacha Cohn Phillippa Ritchie
Duncan Griffin
Technology without constraints with Office 365
Agenda:• About CPS• Technology without constraints• Improving Efficiency. Increasing Performance.
Break• I need to be able to do my job
Lunch• Respond to the challenge of change• How we can help
Coffee and chat
Technology without constraints with Office 365
CPS: What we do
Technology without constraints with Office 365
Markets: Who we do it for
Technology without constraints with Office 365
Technology without constraints with Office 365
Technology without constraints
Technology without constraints with Office 365
Technology without constraints
Technology without constraints with Office 365
Devices
1 billionsmartphones, 4 years ahead of predictions
Cloud
50%of enterprise customers are “on the road” to cloud
Trends impacting the way we work
People
For the first time in modern history, workplace demographics now span3 generations
Technology without constraints with Office 365
Office ProductivityEssential for business and consumers
Enterprise-grade cloud services
Comprehensive tools to do your best
work
Technology without constraints with Office 365
Many of the world’s largest and most recognizable global brands run on Microsoft’s cloud productivity services.
41 of the Interbrand Top 100
Each year customers of Microsoft’s cloud productivity services…
Fly 222 millionpassengers
Build 6 millionautomobilesin the United States alone
Serve 27 billionmeals
Sell 16 billioncans of soda
Make billioncups of coffee4
Technology without constraints with Office 365
Microsoft: Unmatched in the Cloud
Highly secure, compliant infrastructure
SecurityFISMA certifiedEU Model Clauses SAS 70/SSAE 16ISO 27001 compliant
Certifications
years in consumer and business services15+
200+ services, delivered 24x7
30k engineers involved in cloud-based activities
$2.3B invested in cloudinfrastructure
Technology without constraints with Office 365
Exchange Online Office ProPlus CRM Online Yammer
OneDrive for Business SharePoint Online Project Online Lync Online
Power BI Windows Intune Windows Azure
Technology without constraints with Office 365
Improving Efficiency. Increasing Performance.Zero in. Win faster. Se
Technology without constraints with Office 365
Today’s business teams face many challenges
CEO and FD asking for real time sales reporting and KPI
Pipeline Reporting not accurate,not available
Proposals not effective and I never seem to find them
Can’t measure my sales teams performance
Our sales are down and I don’t know why
No defined process to progress opportunities
Sales Director
Need to know who are our top customers The 80/20 rule
Understand the source for sales, measure success
Our events don’t live up to expectation – why is this?
Management want analysis of marketing – I can’t supply
Segmentation is difficult, Excel is not enough!
Focus on fix rather than continualevolution
Marketing Director
Need to measure our responses to cases
Want to offer SLA backed support contracts
Need to share information with sales and marketing
We need to be alerted to breach in advance of it
Need to measure support staff’s effectiveness
Management asking for performance reports
Service Director
We need a solution to help us work efficiently to increase our company’s performance
Technology without constraints with Office 365
The everyday challenges of Sales & Marketing
Technology without constraints with Office 365
“Won new orders last week from new customers but I’ve no idea what potential revenue is likely from these looking ahead”
“My weekly sales meetings are difficult to manage as I never have an actual view of activities or the progress of sales opportunities”
Things I need to know:
Efficiency Productivity Challenges:
“I’d like to be able to automatically prompt sales team to follow up on Leads”
“I need a solution to help drive more sales, something that is easy to use and something that sales people will actually use”
“I can’t see what activities my sales teams are engaged in”
“My sales teams need to follow a defined process to help them progress opportunities through to close”
“I need to get a real idea of what’s driving our sales pipeline”
“I need to see how many leads our marketing team produce and measure the quality”
Technology without constraints with Office 365
Demo
Technology without constraints with Office 365
“I know exactly what’s happening in Sales and Marketing and understand what’s driving our sales pipeline and sales success”
“I never have to rely on my Sales managers to provide me with up to date information, everything I need is there for me to access from anywhere and anytime”
“I understand the potential revenue likely from our customers helping me to plan ahead and expand our operations accordingly”
“It so easy to identify how many leads our marketing team produce and I can measure the quality against any activity or event”
“My weekly sales meetings are so easy to manage. I know exactly how sales opportunities are progressing and who needs help to close out”
“I can segment our data to delivery context sensitive marketing messages and can participate in events which relate to the needs of my target market”
You wanted it…You got it!
Technology without constraints with Office 365
I need to be able to do my job
Technology without constraints with Office 365
Problems with current ways of working
Duplication and multiple versions
Silos and inaccessible repositories
Lack of processes, resistance to change
Lots of duplicated effort
Lot of places to look for content
Knowledge lost when people leave
Collaboration challenges
Not sure who to ask for help
Emails slow and have to wait for responses
Get blanket emails sent that are of no relevance
Get missed off of emails that you should be on
Expensive travel costs for meetings
Hard to get everyone in a room together
Communication challenges
Can’t find useful content you don’t know of
Can’t find people with the right skills
Can’t refine your searches
Can’t find contact details for people
Not able to search for content in other teams
Hard to get back to content you created
Search challenges
Technology without constraints with Office 365
Head of Marketing & Communication
Technology without constraints with Office 365
“I can’t find content we’ve written in the past for previous campaigns even though I know we’ve done them before”
“Everyone works separately. I struggle to see everyone's ideas and thoughts in one place”
“I need to build a team who are product specialists with marketing knowledge and I’ve no way of finding them”
“Our tight deadlines means we have to work on material at the same time which causes duplication and merging issues with knock on delays.”
“I often travel and want to be able to access my content from different devices including when I’m offline”
“Our marketing department store working documents locally. These aren’t backed up and are hard to share with others”
Collaboration, Communication & Search
Technology without constraints with Office 365
Demo
Technology without constraints with Office 365
“All our previously written content is easily findable”
“All our notes are shared and in one place”
“I can find the perfect people to add to my team”
“Documents are worked on in one central place with everyone able to work on them at the same time”
“All my content is available from any device, anywhere and even offline”
“All files are stored centrally, back up and easily sharable to other people”
Collaboration, Communication & Search
Technology without constraints with Office 365
Respond to the challenge of change
Technology without constraints with Office 365
You need to innovate and deliver faster than the competition
Competitive Pressure
Threat of market disruption
Products too late to market
Wrong product or solution
Decrease in profitability
Regulation
Business challenges
Top Down approach does not work
Problems are not obvious
Bad idea selection
No agreed process for idea review
No way to nurture innovation
Focus on fix rather than continualevolution
Innovation challenges
Unrealistic deadlines
Resource competition
Uncertain dependency
Failure to manage risk
Goals not well defined
No agreed process or governance
Delivery challenges
Technology without constraints with Office 365
Improving innovation
Technology without constraints with Office 365
“My management team come up with the same ideas each time”
“We keep on being surprised by our competitors and seem to be playing catch up”
“End users really don’t feel listened to”
Innovation Issues
“over 50% of our budget seems to be earmarked to upgrade / maintain our existing infrastructure”
Technology without constraints with Office 365
An Innovation example…Contoso a electronics manufacturing services (EMS) provider is facing steep competition and has decided to focus their energies on trying to battle four main challenges:
Shrinking Operating MarginsGlobal competition and new innovations are driving prices down. Complex Global Supply-ChainHaving to juggle internal and external resources whilst managing issues such as traceability and compliance are increasing operational burdens.Short Product LifecyclesWe need to have effective New Product Introduction (NPI) processes in place. Closed-loop communication between sales, manufacturing, and engineering is vital to ensure product launches hit time, volume, and quality targets.SustainabilityRegulations and standards are forcing additional accountability for Corporate Social Responsibility (CSR) in decisions. E-Waste is driving significance on disposal of products and their impact on the environment.
Technology without constraints with Office 365
Innovation Hub Demonstration
CreateChallenges
Review Ideas
SelectProjects
• Management can Create Challenges
• Users can review challenges and Create Ideas
• Review team can Initiate Projects
• Review team can review and promote ideas
Technology without constraints with Office 365
“We’ve used game mechanics and crowd sourcing, and are creating great ideas”
“We feel we are responding to market and customer needs earlier”
“All staff have a way to contribute to our future and feel included and rewarded”
With Innovation Hub
“Ideas are translating tangible change projects, and allowing us to focus our portfolio on the future”
Technology without constraints with Office 365
Improving delivery
Technology without constraints with Office 365
“I can’t get (or trust) a single list of projects that we are currently doing”
“Although we have agreed Stage Gates and project methodology we have no way to roll this out to our project managers”
“We don’t have a great confidence in our resources demand and find it difficult to schedule / prioritize future work ”
Delivery Issues
“Project Information is a struggle to gather, I seem to spend most of my time chasing updates”
Technology without constraints with Office 365
An Delivery example…Contoso a electronics manufacturing services (EMS) provider is committed to expanding into new markets, it also needs to deliver new products on time and reduce current operating costs. There key drivers for their delivery portfolio are:
• Improve Customer Satisfaction Score• Improve Employee Satisfaction• Improve Product Quality• Increase Market Share in Existing Markets• Expanding into New Markets and Segments• Reduce Expense Base• Standardize and Streamline Cross-Functional Processes
Technology without constraints with Office 365
Portfolio Delivery Demonstration
Portfolio Alignment
Project Setup
DemandManagement
Project Selection
Project Delivery
Management can balance strategic drivers
Management can select Projects to deliver
PMO can set up templates / standards for projects
Resource Managers can review demand against team
Project Managers can automatically report on status
Team members can collaborate and provide status updates
Technology without constraints with Office 365
With Improved Delivery
“We have a single portfolio, with an agreed set of priorities”
“Our methodology has been deployed on our delivery platform. Project execution is governed effortlessly”
“We have confidence in our data and our ability to commit to deadlines and make vital decisions”
“We have access to a single source of Project Data and have time to proactively plan rather than constantly react”
“We have a solid resource plan. People can see what they are going to work on next month”
“Our teams are empowered to work and collaborate on projects”
Technology without constraints with Office 365
What can a PPM Deployment Project look like?
Technology without constraints with Office 365
Central Repositor
y
Portfolio Analytics & Selection Programme
Management
Resource Management
Schedule Management
Cost Control
Issue & Risk Management
Document Management
Time Reporting
Team Collaboration
Business Intelligence &
Reporting
Process Automation
LOB Integration
Project Online Capability
Technology without constraints with Office 365
Central Repositor
y
Portfolio Analytics & Selection Programme
Management
Resource Management
Schedule Management
Cost Control
Issue & Risk Management
Document Management
Time Reporting
Team Collaboration
Business Intelligence &
Reporting
Process Automation
LOB Integration
Project Online Capability
Project Server PlusConfigured Features
Technology without constraints with Office 365
PS+ gives you
Best practice preconfigured fields, views and meta data and reports Visibility of your entire Project Portfolio A single source of all your resource information Control of all of your project documentation Out of the box Risk, Issue, Change, Benefit and Lessons learned management
Automated management reporting
Quick starts via templated schedules and sites for standard methodologies such as Prince2 and Agile
A simplified UI to help the user community to easily adopt the solution
Access to an ever increasing set of apps to enhance base capability
Ongoing support and enhancements
Technology without constraints with Office 365
The highlights
45 6 7
*Terms and conditions apply
Technology without constraints with Office 365
Do you want a better work Lifestyle?
Technology without constraints with Office 365
Why not start now?
What if you could work like a network?
Technology without constraints with Office 365
Changing culture
Drive staff buy-in
Provide training & support
Be part of the culture of the organisation
Feels incremental not “Big Bang”
Implement process not technology
Become business as usual
Easy to use tools
Requires executive buy-in & championing
Technology without constraints with Office 365
Simple365, I’m ready
Challenge
Local StorageNo CollaborationDynamic Business Workplace
Technology Solved
Online and Offline1 TB of storageRapid Start
Want to work togetherWant simple business automationIt never works
Collaboration, e-mail, Lync, Yammer Access anywhere, Any deviceBusiness automation
No idea what people their time on spendingWe don’t know which projects we are spending our money
I can see our portfolio of ProjectsWe can choose which ones to run withReal time information
Can’t see my pipelineIs my information accurateI can’t find the proposal for the opportunity
Ability to Access anywhere, Any deviceIntegrated document managementConfidence in my pipeline
Technology without constraints with Office 365
Established Deployment Methodology
• Create a Roadmap and deploy incremental changes– Evolution not revolution
• Keep things simple– You build a monster, you will need to feed a monster!
• Work with a Partner– You can buy experience!
Discovery & Envisioning
Requirements Confirmation
Design & Configuration
Transformation
Technology without constraints with Office 365
6 week challenge
Get your pipeline under control in 6 weeks with CS+
Get collaborating within your organisation in 6 weeks
Get you social moving with 6 week Yam Jam
Streamline your IT in 6 weeks with Office pro plus and exchange online
Get your projects managed in 6 weeks, with PS+
Get a Vision, strategy and roadmap in 6 weeks
Get communicating in 6 week with Lync
Get innovation ideas flowing with our 6 week innovation challenge
Technology without constraints with Office 365
Book your free no obligation
discovery session today
Technology without constraints with Office 365
Get in touch…
Visit: www.cps.co.uk
Email: [email protected]
Email: [email protected]
Email: [email protected]
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Learn more about Office 365 news and events on:
@CPS_Solutions
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YouTube.com/user/CPSNetwork
Technology without constraints with Office 365
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