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Technical Instructions
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![Page 1: Technical Instructions](https://reader035.fdocuments.net/reader035/viewer/2022072016/56813412550346895d9b035a/html5/thumbnails/1.jpg)
Technical Instructions
ENGL 3100
Dr. Shelley Thomas
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Overview
• General Requirements
• Task Analysis– We’ll start them in class
• Technical Instructions – Because of the graphic-intensive nature of this
assignment, I must have a hard copy
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General Requirements
• Select a topic that has at least 3 to 5 sets of steps
• Document a technical procedure for an identifiable group that would want or need detailed instructions
• Use only original text for this assignment
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General Requirements (con’t)
• All of these documents are due with the final product:– A brief cover memo introducing the project
and its components (at least 1 page)– The task analysis– The final, printed set of instructions
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Task Analysis
• Provides a detailed outline from which to develop the document
• Clearly states the goal for each step• Provides the start state and end state for
each step– Start state – the conditions that need to exist
before the step is performed– End state – the outcome of the step
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Task Analysis (con’t)
• Graphics– Insert placeholders for appropriate graphics– Gives an indication where graphics will be
needed
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Example Task Analysis
• Topic: Checking email in Hotmail
• Audience/User: New Hotmail account holders
• Scope: Checking email (only)
• Materials: Computer with internet connection and Internet Explorer or Firefox
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Example Task Analysis (con’t)
• Goal of Step 1 (Open Browser)– User needs to access the Hotmail homepage
• Start State– User has access to a running computer with an internet
connection
• End State– User has successfully accessed the Hotmail home page
• Graphics– Screenshot of the Address line and screen shot of the
Hotmail homepage
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Example Task Analysis (con’t)
• Goal of Step 2 (Sign in)– Successfully sign in to Hotmail
• Start State– User has the Hotmail home page up
• End State– User has successfully signed in to her hotmail account
• Graphics– Screenshot (close-up or callout) of sign in
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Example Task Analysis
• Repeat the Goal, Start State, End State, and Graphics for each step within the task
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Example Step
Step 2: Sign in to Hotmail.
1) Type your Windows Live ID (see Figure 1: Sign in Screen)2) Type your password (see Figure 1: Sign in Screen)3) Press “Enter” or click the Sign in button to access your email account
NOTE: Passwords are case sensitive. JSmith is not the same as jsmith
Figure 1: Sign in Screen
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Format for Instructions
• Clear introduction (see Markel 506-507)
• Presented step-by-step– Numbered– Sufficient detail– Imperative mood– Appropriate graphics
• Conclusion (see Markel 508)