Tech Talk: Get the Entire Picture: End-To-End Infrastructure and App Monitoring

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World ® ’1 6 End-To-End Infrastructure and App Monitoring Matt McLaughlin, Principal Product Manager CA Technologies MFT169T MAINFRAME AND WORKLOAD AUTOMATION

Transcript of Tech Talk: Get the Entire Picture: End-To-End Infrastructure and App Monitoring

World®’16

End-To-EndInfrastructureandAppMonitoringMattMcLaughlin,PrincipalProductManagerCATechnologies

MFT169T

MAINFRAMEANDWORKLOADAUTOMATION

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Abstract

SeehowleveloneoperationscanmonitoryourmainframeaspartofyouroverallITinfrastructureandtriageapplicationperformanceissueswithoutalwaysneedingtocallamainframeexpert.Discoverfirst-handhoworganizationsareusingCAApplicationPerformanceManagement(CAAPM)andCAUnifiedInfrastructureManagement(CAUIM)dashboardstoimproveend-to-endservicequalityofapplicationsthatrelyonthemainframe,whilealsoreducingoverallITcosts.

MattMcLaughlinCATechnologiesPrincipalProductManager

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FRONTEND

End-to-EndWorkflow,End-to-EndDemands

MainframeSYSTEMSOFRECORDNetworkActivityNETWORKUSER

EndUser

Router Firewall Switch LoadBalancer

WebServer Portal

§ Today’sApplicationsarecomplex,spanningdistributedandmainframecomponents

§ Today’sConsumersareimpatientandfickle

OSA ApplicationsCICSIMSIDMS

Databases

NETWORKUSER

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FRONTEND

CACross-EnterpriseAPMIntegrationEnd-to-EndPerformanceManagementWithBreadthandDepth

MainframeSYSTEMSOFRECORDNetworkActivityNETWORKUSER

EndUser

Router Firewall Switch LoadBalancer

WebServer Portal

§ End-to-endvisibilityofmobile-to-mainframeapps§ Proactivemanagementofdesperateresources§ Toptobottomvisibilityacrossentireinfrastructure§ Networkhealthandmanagement§ Quicktriagetorootcause– whethercode,network,

orsupportinginfrastructure

OSA

z/OSCICSIMSTCPIP

CADatacom®MQ

ApplicationsCICSIMSIDMS

Databases

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FRONTEND

SinglePaneofGlassBusinessServiceVisibilityCAUnifiedInfrastructureManager(CAUIM)forzSystems

Backend

NETWORKUSER

EndUser

Router Firewall SwitchLoad

Balancer WebServices Portal

ABusinessService

ApplicationsCICSIMSIDMS

Databases

Mainframe

Databasesz/VM– Linux

Storage

AppServer

3rd partyApps

DatabasesWeb

ServicesSaaS

MQ

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ExpandYourServiceCatalogWithCAUIMOver65DistinctMonitoringServices

MAINFRAMEMONITORING

APPLICATIONMONITORING

VIRTUALIZATIONMONITORING

DATACENTERMONITORING

SERVERMONITORING

NETWORKMONITORING

STORAGEMONITORING

CLOUDMONITORING

DATABASEMONITORING

VOIP/VDIMONITORING

§VMware§CitrixXenServer§MicrosoftHyper-V

§SAP§MicrosoftExchange§ IBMWebSphere§ApacheTomcat§MicrosoftIIS§ JBoss

§Private–Flexpod,Vblock

§Public–Amazon,Rackspace,MSAzure,GoogleAppEngine,GoogleApps,SFDCCRM

§OracleDB§MicrosoftSQLServer

§ Informix

§MicrosoftWindowsServer§Linux/Unix–Solaris,AIX,HP-UX,Linux,Sinix,Tru64UNIX,RedHat

§CiscoUnifiedComputingSystem(UCS)§ IBMPowerSystems§NovellOpenEnterpriseServer

§RouterandSwitch§NetworkResponseTime

§CiscoQo5

§SharePoint§SybaseEAServer§LotusNotes§MSLync§MSActiveDirectory§OracleWebLogic

§DataCenterPower,CoolingandEnergy §CiscoVoIP§CitrixXenDesktop/XenApp

§EMC

§CitrixCloudPlatform§ApacheCloudStack§vCloud§CloudMonitor(Websites)

§ IBMSystemStorage

§OracleSolarisZones§ IBMPowerVM§RedHatEnterpriseVirtualization

§CiscoIPSLA§FlowAnalysis§CiscoNX/MDS

§ IBMDB2§MySQL§Sybase

BIGDATAMONITORING§Hadoop §Casandra§MongoDB

§OperationsforzSystems§StorageforzSystems§z/VMSystems

RESPONSETIMEMONITORING§Website§Application§Email

§DNS,DHCP§Database§ActiveDirectory

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GeneralistToolsetforInitialTriageandIdentification

InitialTriageandProblemIdentification

AdvancedProblemDetermination,Remediation

andResolution

ExpertContextDetermination,Remediation

andResolution

ITOperationsGeneralist

ENTERP

RISE

OPERA

TIONS

MAINFRAM

EOPERA

TIONS

USE

CASEUSER

PERSONA

GeneralistTools

MainframeExpert

MainframeSpecialist

SpecialistTools

ExpertTools

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• CompleteVisibilityintotheDeliveryofAllApplications• EndtoEndBusinessTransactionVisibility• RealUserExperienceMonitoring• SyntheticMonitoring• DeepDiveRootCauseDiagnosticsfortheMostCriticalBusinessApplications• EasytoDeployDatabase,Log,andCitrixMonitoring• Health,Availability,andApplicationResponseforLessCriticalSupportingApplications

andProcesses• AgentorAgent-lessDeploymentOptions• ToptoBottomVisibilityAcrossAllSupportingInfrastructureincludingServer,

Virtualization,Storage,andNetwork• SinglePaneofGlassforOperationsAcrossallApplicationsandInfrastructure

CAUIMandCAAPMWhy1+1=3

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BOTTOMLINE§ ReducedMTTR

§ ReduceSMEdependenceforissueresolution

§ MaintainedServiceLevel

SOLUTION§ MainframealertssurfacedalongsideDistributedor

Networkservicechanges

§ TransactionflowVisualizedintheContextofInfrastructure

§ MainframebecomespartoftheUnifiedInfrastructure

§ AlertssurfacedforL1andL2engineermanagement

§ ViewservicestatusbyBusinessServicedelivered

L1/L2Triage– End-to-EndInfrastructureandApp

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RecommendedSession

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MFX162SCrackOpentheBigBlackBoxforFasterProblemRemediation

11/17/2016at12:45am

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Questions?

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