Sales Management: 6 Strategies to Refocus Complainers and Improve Team Morale
Team Management/morale Performance Management Motivation Decision Making Leadership...
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Transcript of Team Management/morale Performance Management Motivation Decision Making Leadership...
Team Management/morale
Performance Management
Motivation
Decision Making
Leadership
Adaptability/Flexibility
Planning & Organisation
Communication
Dealing with change
Team Leader Awareness
Dealing with change
• Involve team members in the decision making process
Dealing with performance
• Involve team members in target setting• Praise good individual performance and behaviour in
public and 1-2-1• Deal with poor performance on a 1-2-1 basis• Dealing on an individual basis• Monitoring performance against agreed targets• Challenge team and individual performance
Improving team morale
• Consulting with the team
• Communicate early and clearly
• Team building
• Praising individual and team performance
Respect
• Lead by example/be a good role model
• Treating individuals with respect
• Listen to opinions before making decisions 2 ears 1 mouth
• Working for them and with them
• As an individual
Qualities and skills
• Likeable• Sense of humour• Interpersonal skills• Enthusiastic• Approachable• Focussed on targets• Self motivated• Ability to encourage/motivate others• Good listener• Respected• New ideas
Team Management
Performance Management
Motivation
Decision Making
Leadership
Adaptability/Flexibility
Planning & Organisation
Communication
Dealing with changeTeam Leader Awareness