General communication skills and cultural differences

by Tom Priest

How can you change Your voice?

Vary The pitchTake out your

voice box

Use a megaphone Shout

How would you greet someone from another

Culture?

Wave Kick

Blink shake Fist

How would you communicate with a

deaf person?

Sign Language Shout

Turn Your face away

Be in a very noisy place

Which of these is a good way to engage with your

audience?

PowerPoint Speak very quickly

Fidget Speak In a monotone

What might cause distractions when

working?

Background noise

Listening to the teacher

Students Writing

The teacher writing

Which of these is an example of a closed

question?

How are you?Are you male or

female?

What’s your nationality?

Do you listen to black Sabbath?

Which emoticon expresses your anger?

:@

Which is a principle of communication?

Terminology

Modulating Voice Cultural differences

smileys

Which are Interpersonal skills?

Verbal Exchanges signing

Lip- readingFax

Which of these are General Attributes ?

Planning Skills

Technical knowledge

Job Related

Good working procedures

Which of these are attitudes ?

Health and safety

Verbal Exchanges Organisational

Skills

Determined

Why is eye contact essential when speaking?

It shows they are listening

It shows they are bored

It shows disrespect It shows bad manners

Why are time management skills essential in the

workplace?It shows you can

use your time effectively

They show you who’s boss

It shows you are awesome

It shows you are a rebel

Why is body language essential when speaking to

someone ?It shows you are interested in the

subject

It shows no one likes them

It shows you off to people

It shows you are not impressed

Why is it a good idea to be Independent when

working?It shows you can work on your own

without being asked

It shows you need a large of group of

people to get your work done

It shows you’re not organised

It shows you’re lazy

Why is it a good idea to be tolerant of people or

things?It shows you have

patience It shows you have

anger issues

It shows you are impatient

It shows you hate someone or something

Why is it a good idea to be dependable?

It shows people can rely on you

It shows people cant trust you

It shows people don’t care for you

It shows people cant be bothered

with you

Why is it a good idea to have leadership skills?

It shows you can work well with

others

It shows can’t be trusted

It shows you dislike others

It shows you are a bad person

Why is it a good idea to be a good problem solver ?

It shows people you can tackle a

problem when it occurs

It shows people you are lazy

It shows you’re not clever

It shows you are a bad worker

Why is it a good idea to be confident?

It shows people you are sure of yourself

It shows you don’t know what you’re

talking about

It shows people you are unsure of

yourself

It shows that you don’t know what to

say in certain situations

Why is good spelling and grammar a good idea ?

It shows people you are not stupid

It shows people you are illiterate

It shows people you that you don’t have basic writing

skills

It shows that people can’t make

sense of your writing

What does email stand for?

Electronic mail

Electric mail

Ear mail

Egg mail